Abrar Admin

Proco LLC

<div>Description:

POSITION IMPACT
AICA Orthopedics manages a high volume of personal injury and medical cases across 21 locations in metro Atlanta. This role keeps those cases moving &mdash; owning workflow coordination, systems accuracy, and operational reporting for the sales and revenue team from intake through resolution.
The foundation we're hiring for is strong personal injury or medical case management experience. If you know how PI cases move &mdash; law firm, healthcare provider, or revenue cycle &mdash; and you're comfortable working across CRM and case management systems, the rest of this role is something you can grow into. Sales operations exposure is a plus, not a prerequisite.
During the first 90&ndash;120 days this role includes executive support for the EVP of Growth and Marketing while the function scales. That component diminishes over time.
CORE RESPONSIBILITIES
Sales Operations<ul><li>
Support account managers and patient advocates on high-priority accounts so case coordination stays consistent at scale</li><li>
Ensure data integrity across Salesforce, NextGen, and ECM so billing and collections are never blocked by system errors</li><li>
Identify workflow gaps across the revenue team and escalate or resolve before they affect outcomes</li><li>
Own process documentation so operational knowledge is retained as the team grows</li></ul>
Case Management<ul><li>
Own personal injury and medical case workflows from intake through resolution across assigned accounts</li><li>
Keep case records complete, compliant, and audit-ready at all times</li><li>
Serve as escalation point for complex cases requiring coordination across clinical, legal, and revenue teams</li><li>
Advance stalled cases through proactive follow-up with attorney offices and insurance carriers</li></ul>
Reporting<ul><li>
Pull and distribute operational reports for sales and revenue leadership from existing systems and dashboards</li><li>
Deliver accurate, timely reporting on case volume, workflow status, and team performance &mdash; no follow-up required</li><li>
Flag data trends or anomalies that need leadership attention</li></ul>
Executive Support (Transitional &mdash; First 90&ndash;120 Days)<ul><li>
Manage EVP calendar, meeting coordination, and briefing preparation while the function is being established</li><li>
Draft correspondence and materials on behalf of the EVP for internal and external stakeholders</li></ul>
PERFORMANCE EXPECTATIONS<ul><li>
Personal injury and medical case workflows current, complete, and audit-ready across all assigned accounts</li><li>
System data in Salesforce, NextGen, and ECM accurate with discrepancies resolved before they reach billing</li><li>
Leadership receives reporting on schedule &mdash; accurate, complete, no follow-up needed</li><li>
Workflow issues identified and resolved before they affect downstream revenue</li></ul>
QUALIFICATIONS
Required<ul><li>
2+ years of personal injury or medical case management experience &mdash; law firm, healthcare provider, or revenue cycle</li><li>
Proficiency with CRM and case management systems &mdash; Salesforce, NextGen, ECM, or comparable platforms</li><li>
Ability to navigate existing reporting systems and pull accurate, timely reports for leadership</li><li>
Strong organizational skills and attention to detail in a high-volume environment</li><li>
Clear communicator across legal, clinical, and operational teams</li></ul>
Preferred<ul><li>
Experience on both the provider and legal sides of personal injury case management</li><li>
Background in sales operations, revenue cycle, or healthcare operations</li><li>
Familiarity with medical liens, settlement processes, and attorney collections workflows</li><li>
Experience in orthopedic or neuro-spine medical environments</li></ul>
IDEAL CANDIDATE
You know how personal injury cases move and you take ownership of keeping them on track. You're comfortable in case management systems, you don't let follow-ups slip, and you communicate clearly across clinical, legal, and operational teams. You may not have a sales ops background yet &mdash; but you're organized, curious, and ready to grow into it. If you've been looking for a role where your case management skills translate into a broader operational career, this is it.
WHY AICA<ul><li>
$58,000&ndash;$70,000 salary with KPI-based bonus potential</li><li>
Medical, dental, vision, and 401(k)</li><li>
Direct exposure to revenue strategy and senior leadership</li><li>
Real growth path &mdash; this role expands as the function scales</li><li>
21 locations, 400+ team members, 25 years in the Atlanta market</li></ul>
ABOUT AICA ORTHOPEDICS
AICA Orthopedics is Atlanta's premier integrated healthcare provider specializing in orthopedic and neuro-spine services. With 21 locations across metro Atlanta, we deliver multidisciplinary care through a collaborative team of orthopedic surgeons, neurologists, chiropractors, and physical therapists. ProCo, LLC serves as the management services organization supporting AICA and its affiliated brands.
If your case management background has prepared you for more &mdash; apply now.
Requirements:

 Required<ul><li>
2+ years of personal injury or medical case management experience &mdash; law firm, healthcare provider, or revenue cycle</li><li>
Proficiency with CRM and case management systems &mdash; Salesforce, NextGen, ECM, or comparable platforms</li><li>
Ability to navigate existing reporting systems and pull accurate, timely reports for leadership</li><li>
Strong organizational skills and attention to detail in a high-volume environment</li><li>
Clear communicator across legal, clinical, and operational teams</li></ul>
Preferred<ul><li>
Experience on both the provider and legal sides of personal injury case management</li><li>
Background in sales operations, revenue cycle, or healthcare operations</li><li>
Familiarity with medical liens, settlement processes, and attorney collections workflows</li><li>
Experience in orthopedic or neuro-spine medical environments</li></ul></div>

Sales Operations Case Manager

<div>Description:

Physician Assistant &ndash; Spine &amp; Extremity Orthopedics
Location: Atlanta Metro 
Schedule: Monday-Friday | No Call | No Weekends
Position Overview
ProCo and AICA Orthopedics seeks experienced Physician Assistants for our multidisciplinary orthopedic practice spanning 21 locations. Unlike traditional groups that specialize in single body parts, our PAs work across both spine and extremity orthopedics, providing comprehensive care to accident injury patients alongside orthopedic surgeons, neurosurgeons, and interventional spine specialists.
What You'll Do
Clinical Care:<ul><li>
Conduct medical histories and physical examinations for spine and extremity injuries</li><li>
Diagnose and develop treatment plans for musculoskeletal conditions under physician supervision</li><li>
Order and interpret diagnostic imaging (X-rays, MRIs, CT scans)</li><li>
Perform trigger point injections and major joint injections</li><li>
Manage pre- and post-procedural care for interventional patients</li></ul>
Interventional &amp; Surgical Support:<ul><li>
Order and coordinate interventional spine procedures (epidurals, facet blocks, RFA)</li><li>
First assist in OR for orthopedic and spine surgeries</li><li>
Assist with endoscopic spine surgeries and minimally invasive procedures</li></ul>
Multidisciplinary Collaboration:<ul><li>
Serve as liaison between patients and care team across multiple specialties</li><li>
Refer patients appropriately for specialized procedures or surgical consultation</li><li>
Ensure continuity of care across 21 AICA locations</li><li>
Collaborate with physicians, mid-levels, and therapy teams</li></ul>
What You Bring
Required:<ul><li>
Graduate of accredited PA program with current Georgia licensure (or ability to obtain)</li><li>
Minimum 5 years PA experience (strongly preferred)</li><li>
Experience in spine and extremity orthopedics &ndash; this is critical</li><li>
Current DEA, BLS, and ACLS certifications</li><li>
Proficiency with trigger point and joint injections</li><li>
EMR experience (NextGen preferred)</li><li>
Ability to work autonomously under physician supervision</li></ul>
Preferred:<ul><li>
Spine experience valued over extremity-only</li><li>
OR experience with first assist capabilities</li><li>
Personal injury or workers' compensation practice background</li><li>
Multidisciplinary practice experience</li></ul>
What Sets You Apart<ul><li>
Broad orthopedic knowledge across spine and multiple extremity areas</li><li>
Clinical versatility managing diverse musculoskeletal conditions</li><li>
Strong procedural skills with desire to expand OR capabilities</li><li>
Team-oriented mindset thriving in multidisciplinary settings</li><li>
Independent worker managing high-volume clinical workflow</li><li>
Adaptable across multiple locations and patient populations</li></ul>
Why ProCo / AICA?
Unique Clinical Experience:<ul><li>
Work across spine, sports medicine, hand/upper extremity, and foot/ankle</li><li>
True multidisciplinary exposure unlike traditional orthopedic groups</li><li>
OR opportunities and advanced procedural skill development</li></ul>
Work-Life Balance:<ul><li>
No call, no weekends (unless choosing optional urgent care)</li><li>
Monday-Friday schedule</li><li>
3 weeks PTO + 1 week paid CME</li></ul>
Competitive Package:<ul><li>
Up to $175,000 base salary for well qualified applicants</li><li>
Performance bonuses and salary differentials for multi-site coverage</li><li>
Comprehensive benefits (medical, dental, vision, 401k)</li><li>
CME allowance and conference attendance</li><li>
Flexible employment (W-2 or 1099 options)</li></ul>
Career Growth:<ul><li>
Cross-training in multiple orthopedic subspecialties</li><li>
Leadership pathways (Senior PA, Lead PA, Clinical Coordinator)</li><li>
Mentorship from experienced surgeons and specialists</li><li>
Growing organization with 400+ team members</li></ul>
Practice Details
Patient Population:<ul><li>
Auto accident and personal injury patients</li><li>
Workers' compensation and commercial insurance</li><li>
Acute/subacute spine and extremity injuries</li></ul>
Work Environment:<ul><li>
High-volume, fast-paced clinical setting</li><li>
Modern facilities with NextGen EMR</li><li>
Collaborative team with physician mentorship</li><li>
State-of-the-art equipment across 21 locations</li></ul>
About ProCo AICA Orthopedics
For 25 years, ProCo and AICA has been Atlanta's premier integrated healthcare provider with 21 locations. Unlike traditional orthopedic groups that silo specialists, we offer true multidisciplinary care with orthopedic surgeons, neurosurgeons, interventional spine specialists, chiropractors, and physical therapists &ndash; all under one roof. Our PAs gain clinical exposure unavailable in traditional practices.
Ready to expand your orthopedic expertise with no call and excellent work-life balance? Apply now!
Requirements:

 Required:<ul><li>
Graduate of accredited PA program with current Georgia licensure (or ability to obtain)</li><li>
Minimum 5 years PA experience (strongly preferred)</li><li>
Experience in spine and extremity orthopedics &ndash; this is critical</li><li>
Current DEA, BLS, and ACLS certifications</li><li>
Proficiency with trigger point and joint injections</li><li>
EMR experience (NextGen preferred)</li><li>
Ability to work autonomously under physician supervision</li></ul>
Preferred:<ul><li>
Spine experience valued over extremity-only</li><li>
OR experience with first assist capabilities</li><li>
Personal injury or workers' compensation practice background</li><li>
Multidisciplinary practice experience</li></ul></div>

Physician Assistant – Spine & Extremity Orthopedics

Join Proco LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Proco LLC

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Sales Operations Case Manager

Physician Assistant – Spine & Extremity Orthopedics