Qureos Mentor

Prodapt Solutions

<div>Overview:
<div><b>
ServiceNow Technical Lead</b></div><div><b>
Roles and Responsibilities</b></div><ul><li>
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.</li><li>
Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB</li><li>
Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.</li><li>
Event Management, Discovery, Service Mapping and Orchestration</li><li>
OMT, Flow Designer, Widgets
</li><li>Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus</li><li>
Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.</li><li>
Apply Agile software development practices for customizations to the platform and applications.</li><li>
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.</li><li>
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.</li><li>
Effectively manage and execute high level tasks assigned via 'stories.'</li><li>
Assists junior analysts through project(s) lifecycles.</li><li>
Manages work against an often-demanding timeline</li><li>
Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily</li><li>
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP</li><li>
Flexible and has the ability to manage multiple projects concurrently</li><li>
Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting</li><li>
Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)</li><li>
Understanding of Agile based approach to software development (SCRUM experience a plus)</li><li>
Ability to work remotely and largely unsupervised, and to deliver to written requirements</li><li>
Effective communication skills via verbal and non-verbal methods</li><li>
Strong attention to detail</li><li>
Problem solving ability.</li></ul><p></p><ul><li><b><br>
Secondary Skills</b></li></ul><br>
<p></p><ul><li>
Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.</li></ul><br>
<p></p>
Responsibilities:
<div><b>
ServiceNow Technical Lead</b></div><div><b>
Roles and Responsibilities</b></div><ul><li>
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.</li><li>
Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB</li><li>
Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.</li><li>
Event Management, Discovery, Service Mapping and Orchestration</li><li>
OMT, Flow Designer, Widgets
</li><li>Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus</li><li>
Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.</li><li>
Apply Agile software development practices for customizations to the platform and applications.</li><li>
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.</li><li>
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.</li><li>
Effectively manage and execute high level tasks assigned via 'stories.'</li><li>
Assists junior analysts through project(s) lifecycles.</li><li>
Manages work against an often-demanding timeline</li><li>
Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily</li><li>
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP</li><li>
Flexible and has the ability to manage multiple projects concurrently</li><li>
Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting</li><li>
Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)</li><li>
Understanding of Agile based approach to software development (SCRUM experience a plus)</li><li>
Ability to work remotely and largely unsupervised, and to deliver to written requirements</li><li>
Effective communication skills via verbal and non-verbal methods</li><li>
Strong attention to detail</li><li>
Problem solving ability.</li></ul><p></p><ul><li><b><br>
Secondary Skills</b></li></ul><br>
<p></p><ul><li>
Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.</li></ul><br>
<p></p>
Requirements:
<div><b>
ServiceNow Technical Lead</b></div><div><b>
Roles and Responsibilities</b></div><ul><li>
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.</li><li>
Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB</li><li>
Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.</li><li>
Event Management, Discovery, Service Mapping and Orchestration</li><li>
OMT, Flow Designer, Widgets
</li><li>Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus</li><li>
Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.</li><li>
Apply Agile software development practices for customizations to the platform and applications.</li><li>
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.</li><li>
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.</li><li>
Effectively manage and execute high level tasks assigned via 'stories.'</li><li>
Assists junior analysts through project(s) lifecycles.</li><li>
Manages work against an often-demanding timeline</li><li>
Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily</li><li>
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP</li><li>
Flexible and has the ability to manage multiple projects concurrently</li><li>
Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting</li><li>
Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)</li><li>
Understanding of Agile based approach to software development (SCRUM experience a plus)</li><li>
Ability to work remotely and largely unsupervised, and to deliver to written requirements</li><li>
Effective communication skills via verbal and non-verbal methods</li><li>
Strong attention to detail</li><li>
Problem solving ability.</li></ul><p></p><ul><li><b><br>
Secondary Skills</b></li></ul><br>
<p></p><ul><li>
Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.</li></ul></div><p></p>

Technical Lead

<div>Overview:
<div><b>
Roles and Responsibilities</b></div><ul><li>
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.</li><li>
Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB</li><li>
Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.</li><li>
Event Management, Discovery, Service Mapping and Orchestration</li><li>
Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus</li><li>
Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.</li><li>
Apply Agile software development practices for customizations to the platform and applications.</li><li>
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.</li><li>
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.</li><li>
Effectively manage and execute high level tasks assigned via 'stories.'</li><li>
Assists junior analysts through project(s) lifecycles.</li><li>
Manages work against an often-demanding timeline</li><li>
Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily</li><li>
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP</li><li>
Flexible and has the ability to manage multiple projects concurrently</li><li>
Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting</li><li>
Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)</li><li>
Understanding of Agile based approach to software development (SCRUM experience a plus)</li><li>
Ability to work remotely and largely unsupervised, and to deliver to written requirements</li><li>
Effective communication skills via verbal and non-verbal methods</li><li>
Strong attention to detail</li><li>
Problem solving ability.</li></ul><p></p><ul><li><b><br>
Secondary Skills</b></li></ul><br>
<p></p><ul><li>
Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.</li></ul>
Responsibilities:
<div><b>
Roles and Responsibilities</b></div><ul><li>
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.</li><li>
Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB</li><li>
Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.</li><li>
Event Management, Discovery, Service Mapping and Orchestration</li><li>
Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus</li><li>
Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.</li><li>
Apply Agile software development practices for customizations to the platform and applications.</li><li>
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.</li><li>
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.</li><li>
Effectively manage and execute high level tasks assigned via 'stories.'</li><li>
Assists junior analysts through project(s) lifecycles.</li><li>
Manages work against an often-demanding timeline</li><li>
Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily</li><li>
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP</li><li>
Flexible and has the ability to manage multiple projects concurrently</li><li>
Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting</li><li>
Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)</li><li>
Understanding of Agile based approach to software development (SCRUM experience a plus)</li><li>
Ability to work remotely and largely unsupervised, and to deliver to written requirements</li><li>
Effective communication skills via verbal and non-verbal methods</li><li>
Strong attention to detail</li><li>
Problem solving ability.</li></ul><p></p><ul><li><b><br>
Secondary Skills</b></li></ul><br>
<p></p><ul><li>
Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.</li></ul>
Requirements:
<div><b>
Roles and Responsibilities</b></div><ul><li>
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.</li><li>
Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB</li><li>
Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.</li><li>
Event Management, Discovery, Service Mapping and Orchestration</li><li>
Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus</li><li>
Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.</li><li>
Apply Agile software development practices for customizations to the platform and applications.</li><li>
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.</li><li>
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.</li><li>
Effectively manage and execute high level tasks assigned via 'stories.'</li><li>
Assists junior analysts through project(s) lifecycles.</li><li>
Manages work against an often-demanding timeline</li><li>
Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily</li><li>
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP</li><li>
Flexible and has the ability to manage multiple projects concurrently</li><li>
Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting</li><li>
Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)</li><li>
Understanding of Agile based approach to software development (SCRUM experience a plus)</li><li>
Ability to work remotely and largely unsupervised, and to deliver to written requirements</li><li>
Effective communication skills via verbal and non-verbal methods</li><li>
Strong attention to detail</li><li>
Problem solving ability.</li></ul><p></p><ul><li><b><br>
Secondary Skills</b></li></ul><br>
<p></p><ul><li>
Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.</li></ul></div>

Technical Architect

<div>Overview:
<ul><li>Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.</li><li>
Effectively manage and execute high level tasks assigned via 'stories.'</li><li>
Assists junior analysts through project(s) lifecycles.</li><li>
Manages work against an often-demanding timeline</li><li>
Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily</li><li>
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP</li><li>
Flexible and has the ability to manage multiple projects concurrently</li><li>
Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting</li><li>
Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)</li><li>
Understanding of Agile based approach to software development (SCRUM experience a plus)</li><li>
Ability to work remotely and largely unsupervised, and to deliver to written requirements</li><li>
Effective communication skills via verbal and non-verbal methods</li><li>
Strong attention to detail</li><li>
Problem solving ability.</li></ul>
Responsibilities:
<div><b>
Roles and Responsibilities</b></div><ul><li>
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.</li><li>
Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB</li><li>
Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.</li><li>
Event Management, Discovery, Service Mapping and Orchestration</li><li>
Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus</li><li>
Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.</li><li>
Apply Agile software development practices for customizations to the platform and applications.</li><li>
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.</li></ul><br>
<p></p>
Requirements:
<ul><li>Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.</li></ul></div>

Software Engineer

Senior Technical Lead

<div>Overview:
<ul><li>Effective communication skills via verbal and non-verbal methods</li><li>
Strong attention to detail</li><li>
Problem solving ability</li><li>
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators</li><li>
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable</li><li>
Effectively manage and execute high level tasks assigned via 'stories'</li><li>
Assists junior analysts through project(s) lifecycles</li><li>
Manages work against an often-demanding timeline</li><li>
Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily<br>
</li></ul>
Responsibilities:
<ul><li>Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.</li></ul>
Requirements:
<ul><li>Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)</li><li>
Understanding of the project delivery lifecycle and processes</li><li>
Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components</li><li>
Strong interpersonal skills with the ability to work well with all levels of staff</li><li>
Consultative and analytical approach</li><li>
Real world exposure to cloud technologies and S-a-a-S</li><li>
Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas</li></ul></div>

Senior Software Engineer

Lead Engineer

<div>Overview:
<div>
We're seeking an experienced SD-WAN Service Assurance Engineer to drive operational and delivery excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and legacy network services.</div>
Responsibilities:
<ul><li>The candidate should be holding relevant network design and operations experience</li><li>Very good architectural level knowledge and deployment experience on SDWAN Platforms</li><li>Lead complex network operations across global environments with deep expertise in LAN, WAN, and security infrastructure.</li><li>Collaborate in bridge calls with internal teams and clients and manage vendor/service provider escalations.</li><li>Identify production risks, drive change management documentation, and deliver proactive network solutions.</li><li>Mentor and upskill team members, communicate technical decisions effectively, and foster client alignment.</li><li>Ability to communicate effectively and build relationships to understand client requirements</li><li>Required to work in various shifts (Day/Night) including holidays and weekends. Overtime as needed</li><li>Accurate recording of information</li><li>A self-motivated attitude</li><li>Ability to deliver against deadlines and agreed targets</li></ul><br>
Requirements:
<ul><li>Configure and troubleshoot advanced routing (BGP, EBGP, iBGP, OSPF, Static, EIGRP) and switching protocols.</li><li>Optimize transport underlay using MPLS, ADI, LTE, and DWDM, with desirable knowledge in Juniper and Ericsson.</li><li>Certification on CCNA/CCNP is desirable</li><li>Good experience in underlay transport such as MPLS, ADI, LTE</li><li>Provide end-to-end resolution from Layer 1 to Layer 3 across Cisco routers, switches etc</li></ul></div>

Join Prodapt Solutions and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Prodapt Solutions

ABOUT_COMPANY

Technical Lead

Technical Architect

Software Engineer

Senior Technical Lead

Senior Software Engineer

Lead Engineer

Lead Engineer