Qureos Mentor

Prodapt Solutions

<div>Overview:
<p>
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A &ldquo;Great Place To Work&reg; Certified&trade;&rdquo; company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, &amp; Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.</p>
Responsibilities:
<p>
Test and Activation Engineer - Job Description Summary:</p><div></div><div><br>
The role of DTAC/NOC support engineers is to provide Implementation and Test and Turn up support for SD-WAN network of all supported SD-WAN technologies. Acts as a single point of contact to triage and investigate any SD-WAN incident reported via monitoring tools or by customers. Support includes Incident Management related connectivity issues including and not limited to network underlay issues.</div><div></div><p><b><br>
Responsibilities:</b></p><ul><li>
Good understanding on Vision, network diagram</li><li>
Test and troubleshoot various circuit types &ndash; Ethernet, T1/E1, T3/E3, BB, LTE</li><li>
Assists in network troubleshooting and provides input for root cause analysis for network related outages.</li><li>
Manage and control a test and turn-up bridge required for service activation.</li><li>
Accurate documentation of activation activities, notes, client communication, etc.</li><li>
Coordination of bridge calls, communication to engage resources and vendors to resolve issues.</li><li>
Ensure monitoring of batch scheduling and backup jobs and perform initial troubleshooting and escalation as documented upon failure.</li></ul>
Requirements:<div></div><p><b><br>
Key Requirements:</b></p><ul><li>
Basic understanding in networking concepts such as routing and switching.</li><li>
Demonstrated experience with LAN/WAN, routing protocols, QoS, troubleshooting and scripting.</li><li>
Course completion of CCNA or any networking technologies</li><li>
The ability to interact on the phone with the customers and their peers during the implementation and problem determination process.</li><li>
Knowledge in SDN (NFV), SDWAN (Velocloud / Viptela / Versa or Silver peak) technologies is added adanvantage.</li><li>
Will be required to work in various shifts (Day/Night) including holidays and weekends.
</li></ul><p><b>Education:</b></p><ul><li><div>
Bachelor's degree in business, Information Technology, Computer Science, or a related field</div></li></ul></div>

Lead Engineer (DTAC/NOC support engineer)

Join Prodapt Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Prodapt Solutions

About Company

Lead Engineer (DTAC/NOC support engineer)