Qureos Mentor

Professional.me

<div>
 
 Position: Learning and Development Specialist
 
 
 Location: Sharjah, UAE (onsite)
 
 
 Employment Type: Full-time
 
 
 Experience Level: Mid-level
 
 
 
 
 
 
 
 ⸻
 
 
 
 
 
 About the Client
 
 
 Our client is a forward‑thinking hospitality enterprise operating in the dynamic Sharjah market. With a strong emphasis on creating unmatched guest experiences, they blend modern service excellence with cultural authenticity to deliver memorable stays and events. Driven by innovation and sustainability, the company is rapidly expanding its team to support strategic leadership, enrich staff learning and growth, orchestrate distinctive experiences, enhance customer success, and advance environmental commitments.
 
 
 
 
 About the Role
 
 
 The Learning and Development Specialist position is a mid-level professional role focused on designing, delivering, and evaluating comprehensive training programs within the hospitality sector. This role is pivotal in fostering a culture of continuous learning and professional growth, directly impacting service quality and operational excellence. The specialist will work closely with various departments to identify skill gaps, develop tailored learning solutions, and ensure alignment with the unique needs of a hospitality environment in Sharjah.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Conduct thorough training needs analyses across all departments, including but not limited to front office, housekeeping, food and beverage, and guest services, to identify skill gaps and development opportunities.
 </li>
 <li>
 Design, develop, and implement engaging learning programs, workshops, and e-learning modules tailored to the hospitality industry, ensuring content relevance and practical application.
 </li>
 <li>
 Facilitate in-person and virtual training sessions, utilizing adult learning principles and interactive methodologies to maximize participant engagement and knowledge retention.
 </li>
 <li>
 Evaluate the effectiveness of training initiatives through feedback surveys, assessments, and performance metrics, making data-driven recommendations for continuous improvement.
 </li>
 <li>
 Collaborate with department heads and HR to align learning objectives with organizational goals, service standards, and compliance requirements specific to hospitality operations.
 </li>
 <li>
 Develop onboarding programs for new hires, ensuring a smooth integration into the company culture and operational procedures.
 </li>
 <li>
 Maintain up-to-date knowledge of hospitality trends, best practices, and regulatory requirements to ensure training content remains current and competitive.
 </li>
 <li>
 Manage training records, track employee progress, and prepare regular reports on learning outcomes and program impact for senior management.
 </li>
 <li>
 Support the implementation of talent development initiatives, such as leadership development, succession planning, and career pathing within the hospitality context.
 </li>
 </ul>
 
 
 
 
 Required Experience &amp; Skills
 
 <ul>
 <li>
 Demonstrated experience (3+ years) in learning and development, training, or talent management, preferably within the hospitality industry or a customer service-oriented environment.
 </li>
 <li>
 Strong instructional design skills, with proficiency in creating both classroom-based and digital learning content tailored to diverse audiences.
 </li>
 <li>
 Excellent facilitation and presentation abilities, with a proven track record of delivering engaging training sessions to multicultural teams.
 </li>
 <li>
 In-depth understanding of adult learning theories, training evaluation models (such as Kirkpatrick), and best practices in hospitality training.
 </li>
 <li>
 Proficiency with learning management systems (LMS), e-learning authoring tools (such as Articulate Storyline or Adobe Captivate), and virtual training platforms (e.g., Zoom, MS Teams).
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all organizational levels.
 </li>
 <li>
 Analytical mindset with experience in measuring training effectiveness and using data to drive continuous improvement.
 </li>
 <li>
 Adaptability and cultural sensitivity, particularly in a diverse hospitality environment in Sharjah.
 </li>
 <li>
 Project management skills, including the ability to manage multiple training initiatives simultaneously and meet deadlines.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Education, Hospitality Management, Organizational Development, or a related field is required.
 </li>
 <li>
 Professional certifications in Learning &amp; Development, Training, or Hospitality (e.g., CPLP, CHDT, or equivalent) are highly desirable.
 </li>
 <li>
 Additional language proficiency (such as Arabic) is considered an asset due to the multicultural workforce.
 </li>
 </ul>
 
 
 
 
 Tools &amp; Technologies
 
 <ul>
 <li>
 Learning Management Systems (LMS) such as Moodle, SAP SuccessFactors, or Cornerstone
 </li>
 <li>
 E-learning authoring tools: Articulate Storyline, Adobe Captivate, or similar
 </li>
 <li>
 Virtual training platforms: Zoom, Microsoft Teams, Webex
 </li>
 <li>
 Survey and feedback tools: SurveyMonkey, Google Forms
 </li>
 <li>
 Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
 </li>
 <li>
 Performance management and HRIS platforms commonly used in hospitality
 </li>
 </ul>
 
 
 
 This role offers the opportunity to make a significant impact on employee development and guest satisfaction within a dynamic hospitality environment. The Learning and Development Specialist will play a key role in shaping a culture of excellence, supporting career growth, and driving organizational success through innovative learning solutions.
 
 
 
 
 
 
 
 By applying to this position, you are granting us permission to process your CV and keep your profile on file for consideration for this and future opportunities.
 
 
</div>

Learning And Development Specialist

<div>
 
 Position: Executive Assistant to CEO
 
 
 Location: Sharjah, UAE (onsite)
 
 
 Employment Type: Full-time
 
 
 Experience Level: Senior-level
 
 
 
 
 
 
 
 ⸻
 
 
 
 
 
 
 About the Client
 
 
 
 Our client is a forward‑thinking hospitality enterprise operating in the dynamic Sharjah market. With a strong emphasis on creating unmatched guest experiences, they blend modern service excellence with cultural authenticity to deliver memorable stays and events. Driven by innovation and sustainability, the company is rapidly expanding its team to support strategic leadership, enrich staff learning and growth, orchestrate distinctive experiences, enhance customer success, and advance environmental commitments.
 
 
 
 
 
 About the Role
 
 
 
 The Executive Assistant to the CEO is a pivotal, high-responsibility position within a dynamic hospitality organization headquartered in Sharjah. This role operates at the senior administrative level, providing comprehensive support to the Chief Executive Officer to ensure seamless daily operations and strategic execution. The position requires exceptional organizational acumen, discretion, and the ability to anticipate and address the needs of executive leadership in a fast-paced, service-oriented environment. The Executive Assistant will have a direct impact on the CEO&rsquo;s productivity, the efficiency of executive communications, and the overall effectiveness of the leadership team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage the CEO&rsquo;s complex calendar, including scheduling meetings, coordinating appointments, and prioritizing requests to maximize executive time and efficiency.
 </li>
 <li>
 Serve as the primary point of contact between the CEO and internal/external stakeholders, handling sensitive communications with professionalism and confidentiality.
 </li>
 <li>
 Prepare, review, and edit correspondence, reports, presentations, and other documents for executive meetings and board sessions, ensuring accuracy and alignment with organizational standards.
 </li>
 <li>
 Organize and coordinate domestic and international travel arrangements, including itinerary planning, visa processing, accommodation bookings, and expense reconciliation.
 </li>
 <li>
 Facilitate the smooth execution of executive meetings by preparing agendas, recording minutes, tracking action items, and following up on deliverables.
 </li>
 <li>
 Support the CEO in project management tasks, including tracking deadlines, monitoring progress, and ensuring timely completion of strategic initiatives.
 </li>
 <li>
 Conduct research, compile data, and provide analytical support for decision-making on hospitality industry trends, competitor analysis, and operational improvements.
 </li>
 <li>
 Liaise with senior management, department heads, and external partners to foster effective communication and collaboration across the organization.
 </li>
 <li>
 Maintain and organize confidential files, records, and documentation in compliance with company policies and data protection standards.
 </li>
 <li>
 Proactively identify opportunities to improve administrative processes and implement best practices to enhance executive support functions.
 </li>
 </ul>
 
 
 
 
 
 Required Experience &amp; Skills
 
 
 <ul>
 <li>
 Minimum of 5 years&rsquo; experience as an Executive Assistant or in a senior administrative support role, preferably supporting C-suite executives in the hospitality or service industry.
 </li>
 <li>
 Demonstrated expertise in managing complex calendars, travel logistics, and high-volume communications for senior leadership.
 </li>
 <li>
 Exceptional written and verbal communication skills in English; proficiency in Arabic is highly advantageous for effective stakeholder engagement in the region.
 </li>
 <li>
 Advanced proficiency with productivity tools such as Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), cloud-based collaboration platforms (e.g., Google Workspace), and virtual meeting software (Zoom, Microsoft Teams).
 </li>
 <li>
 Strong organizational and multitasking abilities, with a proven track record of managing competing priorities and meeting tight deadlines in a fast-paced environment.
 </li>
 <li>
 High level of discretion, integrity, and professionalism in handling confidential information and sensitive matters.
 </li>
 <li>
 Excellent interpersonal skills, with the ability to build relationships and communicate effectively with diverse stakeholders at all organizational levels.
 </li>
 <li>
 Strong problem-solving skills, resourcefulness, and the ability to anticipate executive needs and proactively address challenges.
 </li>
 <li>
 Experience in preparing executive-level presentations, reports, and board materials with attention to detail and accuracy.
 </li>
 <li>
 Familiarity with hospitality industry operations, terminology, and best practices is a significant asset.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or a related field is required; advanced certifications in executive support or office management are advantageous.
 </li>
 <li>
 Professional training in project management, business communication, or office technology is desirable.
 </li>
 <li>
 Evidence of ongoing professional development in administrative or hospitality fields is valued.
 </li>
 </ul>
 
 
 
 
 
 Tools &amp; Technologies
 
 
 <ul>
 <li>
 Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
 </li>
 <li>
 Google Workspace (Gmail, Calendar, Drive, Docs, Sheets)
 </li>
 <li>
 Virtual meeting platforms (Zoom, Microsoft Teams, Google Meet)
 </li>
 <li>
 Travel management and expense reporting tools (e.g., Concur, SAP, Expensify)
 </li>
 <li>
 Document management systems and cloud storage solutions
 </li>
 <li>
 CRM and hospitality management software (Opera, Salesforce, or similar)
 </li>
 <li>
 Mobile productivity applications for on-the-go support
 </li>
 </ul>
 
 
 
 This Executive Assistant position offers the opportunity to work closely with the CEO of a leading hospitality company, playing a critical role in driving executive effectiveness and organizational success. The role provides exposure to high-level decision-making, strategic projects, and the dynamic environment of the hospitality industry, with significant opportunities for professional growth and development.
 
 
 
 
 
 
 
 By applying to this position, you are granting us permission to process your CV and keep your profile on file for consideration for this and future opportunities.
 
 
</div>

Executive Assistant to CEO

<div>
 
 Position: Events and Experiences Manager
 
 
 Location: Sharjah, UAE (onsite)
 
 
 Employment Type: Full-time
 
 
 Experience Level: Mid-level
 
 
 
 
 
 
 
 ⸻
 
 
 
 
 
 About the Client
 
 
 Our client is a forward‑thinking hospitality enterprise operating in the dynamic Sharjah market. With a strong emphasis on creating unmatched guest experiences, they blend modern service excellence with cultural authenticity to deliver memorable stays and events. Driven by innovation and sustainability, the company is rapidly expanding its team to support strategic leadership, enrich staff learning and growth, orchestrate distinctive experiences, enhance customer success, and advance environmental commitments.
 
 
 
 
 About the Role
 
 
 The Events Manager position is a mid-to-senior level role responsible for the end-to-end planning, coordination, and execution of a diverse range of events and experiences within the hospitality sector. This role is pivotal in shaping memorable guest experiences, ensuring operational excellence, and upholding the highest standards of service. The Events and Experiences Manager will have a direct impact on client satisfaction, brand reputation, and the overall success of hospitality offerings in Sharjah&rsquo;s dynamic market.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Lead the conceptualization, planning, and execution of a wide variety of events, including corporate functions, social gatherings, weddings, conferences, and themed experiences tailored to the hospitality industry.
 </li>
 <li>
 Collaborate closely with internal teams such as sales, marketing, culinary, and operations to ensure seamless event delivery and alignment with brand standards.
 </li>
 <li>
 Develop detailed event proposals, budgets, and timelines, ensuring all logistical, technical, and creative aspects are meticulously managed.
 </li>
 <li>
 Oversee vendor selection, contract negotiation, and relationship management with suppliers, entertainers, decorators, and technology providers.
 </li>
 <li>
 Ensure compliance with local regulations, health and safety standards, and hospitality industry best practices throughout all event phases.
 </li>
 <li>
 Supervise on-site event setup, execution, and breakdown, providing hands-on leadership and troubleshooting to guarantee flawless delivery.
 </li>
 <li>
 Manage guest relations before, during, and after events, addressing client needs, special requests, and feedback to ensure high satisfaction levels.
 </li>
 <li>
 Analyze event outcomes, prepare post-event reports, and implement continuous improvement strategies based on feedback and performance metrics.
 </li>
 <li>
 Coordinate marketing and promotional activities for events in partnership with the marketing team, leveraging digital platforms and social media.
 </li>
 <li>
 Train, mentor, and supervise junior event staff, fostering a culture of excellence, teamwork, and professional growth.
 </li>
 </ul>
 
 
 
 
 Required Experience &amp; Skills
 
 <ul>
 <li>
 Proven experience (5+ years) in event management within the hospitality industry, with a strong portfolio of successfully executed events.
 </li>
 <li>
 Exceptional organizational and project management skills, with the ability to manage multiple events simultaneously under tight deadlines.
 </li>
 <li>
 Strong interpersonal and communication abilities, including negotiation, client liaison, and conflict resolution.
 </li>
 <li>
 In-depth knowledge of event logistics, vendor management, and hospitality operations.
 </li>
 <li>
 Proficiency in event management software (such as Cvent, Eventbrite, or similar platforms) and Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 <li>
 Creative problem-solving skills and the ability to adapt quickly to changing circumstances or client requirements.
 </li>
 <li>
 Familiarity with local cultural norms, customs, and regulatory requirements relevant to events in Sharjah and the UAE.
 </li>
 <li>
 Financial acumen for budget planning, cost control, and ROI analysis.
 </li>
 <li>
 Experience in digital marketing, social media promotion, and event branding is highly advantageous.
 </li>
 <li>
 Ability to lead, motivate, and develop a diverse team in a fast-paced hospitality environment.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Event Management, Hospitality Management, Business Administration, or a related field is required.
 </li>
 <li>
 Professional certifications in event planning (such as CMP, CSEP, or equivalent) are highly desirable.
 </li>
 <li>
 Advanced training in health and safety, food and beverage management, or customer service is considered an asset.
 </li>
 <li>
 Multilingual abilities, especially proficiency in English and Arabic, are advantageous for client and vendor communications.
 </li>
 </ul>
 
 
 
 
 Tools &amp; Technologies
 
 <ul>
 <li>
 Event management platforms: Cvent, Eventbrite, Social Tables
 </li>
 <li>
 Productivity tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
 </li>
 <li>
 Project management software: Asana, Trello, or similar
 </li>
 <li>
 Communication tools: Slack, Microsoft Teams, Zoom
 </li>
 <li>
 Social media platforms: Instagram, Facebook, LinkedIn for event promotion
 </li>
 <li>
 Audio-visual and event technology solutions commonly used in hospitality venues
 </li>
 </ul>
 
 
 
 This Events and Experiences Manager role offers the opportunity to shape and deliver exceptional experiences in a vibrant hospitality environment. The position provides a platform for professional growth, creative expression, and significant impact on guest satisfaction and brand reputation within Sharjah&rsquo;s thriving events landscape.
 
 
 
 
 
 
 
 By applying to this position, you are granting us permission to process your CV and keep your profile on file for consideration for this and future opportunities.
 
 
</div>

Events and Experiences Manager

Join Professional.me and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Professional.me

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Learning And Development Specialist

Executive Assistant to CEO

Events and Experiences Manager