Qureos Mentor

Progress Residential

<div>Your career has a home here.
Ready to make an impact with a dynamic, forward-thinking company?
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents &ndash; and an empowering, people-first culture for our team members. That&rsquo;s why, for two years in a row, our employees have voted Progress a certified Great Place to Work&reg;.
Why join Progress?
As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We&rsquo;re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.
Want to learn more?
Text &ldquo;ProgressJobs&rdquo; to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.
Position Summary:
The Field Operations Specialist (FOS) is a field role that ensures Progress homes are secure and in a marketable leasing condition. The FOS is responsible for walking vacant homes, performing home inspections, and re-keying homes prior to resident move-in. They ensure that vacant Progress homes are ready to rent. This role requires basic maintenance and repair skills, such as the ability to change smoke detector batteries, light bulbs and filters or winterization of homes.
Essential Functions:<ul><li>
Walks assigned homes to ensure that vacant on-market homes are move-in ready.</li><li>
Conducts quality control, move-in inspections, home curation, and cataloging.</li><li>
Demonstrates basic maintenance and repair skills such as minor repairs to home (changing smoke detector batteries, light bulbs, filters, winterization, etc.)</li><li>
Prepares home for scheduled move-in by identifying any issues, removing signage, re-keying and managing keys, reprograming garage remotes, etc.</li><li>
Submits vacant service requests, as needed.</li><li>
Performs light cleans to ensure asset shows well and is prepared for new resident, such as sweeping, wiping surfaces, trash removal, etc., as applicable.</li><li>
Verifies utilities are connected which may include meeting utility vendors at homes to allow access.</li><li>
Ensures Smart Home systems are operational and follows Lock and Security Device Policy.</li><li>
Installs/Removes portable self-show lockboxes, as applicable.</li><li>
Inspects homes for scam activity and ensures marketing home materials are present, to include fraud signs.</li><li>
Performs occupancy checks, as needed, on eviction homes or those suspected of skip or trespasser; to include taking photos and communicating home status to applicable team members.</li><li>
Posts notices on home and communicates status with photos to applicable team members.</li><li>
Appears at eviction lockouts, as needed.</li><li>
Follows Fleet vehicle maintenance schedule, keep an organized and clean vehicle/workspace , and manage Fleet inventory within company guidelines.</li><li>
May also be responsible for administrative functions in customer service.</li></ul>
Qualifications:<ul><li>
High School Diploma or GED required.</li><li>
Minimum of 1 year experience in either property management or a maintenance/inspections related field.</li><li>
Must have reliable transportation.</li><li>
Property maintenance and repair skillset preferred.</li><li>
Experience in customer service preferred.</li><li>
Comfortable with Technology (Salesforce and Yardi knowledge a plus).</li><li>
Valid driver&rsquo;s license and clean driving record required.</li><li>
Always maintain valid auto insurance.</li><li>
Willingness to drive safely and follow the company&rsquo;s fleet driving policies.</li><li>
Capability to prioritize workload in a fast-paced work environment.</li><li>
Ability to work without direct supervision, adhere to the provided schedule, and efficiently complete all assigned tasks within the designated timeframe.</li></ul>
Physical Demands:<ul><li>
Standing, walking, and/or sitting for extended periods of time</li><li>
Moderate climbing, reaching, and use of fingers</li><li>
Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing</li><li>
Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet</li><li>
Ability to judge distances and spatial relationships</li><li>
Ability to identify and distinguish color</li><li>
Ability to distinguish the differences or similarities in odors</li><li>
Ability to lift and/or move 50 pounds or more</li><li>
Ability to use standard maintenance equipment</li></ul>
What you can expect from us:<ul><li>
Competitive Compensation - Including performance-based bonuses that reward your contributions.
</li><li>Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.</li><li>
Generous Time Off &ndash; Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
</li><li>Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
</li><li>A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
</li></ul>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent&rsquo;s supervisor at any time based upon Company need.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
<h2 class="jobSectionHeader">Privacy Policy</h2></div>

Field Operations Specialist

<div>Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary:
The Business Systems Analyst works with the assigned Technical Product Manager and business units to effectively documents and implements operational improvement opportunities either through analysis of existing processes or a review of desired process improvements and/or automation.
 
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
<ul><li>Consults with Technical Product Manager and business personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
</li><li>Conducts change impact analysis to assess the potential implications of changes and documents customer business functions and processes.</li><li>
Reviews the results of the analyses with the Technical Product Manager</li><li>
Assists the Technical Project Manager in identifying opportunities for improving business processes through information systems and/or non-system driver changes</li><li>
Assists in the preparation of proposals to develop new systems and/or operational changes</li><li>
Assists in the cost-benefit analysis of a recommended solution(s); plays a lead role in the execution of the selected solution(s), including monitoring of key milestones for delivery and end -user training.</li><li>
Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
</li><li>Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and others in the analysis, design, configuration, testing and maintenance of
</li><li>case management systems to ensure optimal operational performance.</li><li>
Participates in user acceptance testing and testing of new system functionality.</li><li>
Provides technical assistance in training, mentoring, and coaching professional and technical staff.
</li><li>Develops training curriculum and conducts formal training sessions covering assigned systems module.</li></ul>
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty
 
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
 
functions. The qualified candidate must have:<ul><li>
Excellent attention to detail.
</li><li>Ability to multi-task and consistently meet multiple deadlines.</li><li>
Strong verbal and written communication skills.</li><li>
Ability to work in a team environment.</li><li>
Strong customer-service orientation.</li><li>
Ability to use good judgment.</li></ul>
Competencies: To perform the job successfully, an individual should demonstrate the following: 
Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. 
Business Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. 
Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form.
 
Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method . 
Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations.
 
Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. 
Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines. 
Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. 
Education/Experience: High school diploma or general education degree (GED) required. Up to 5 years' related experience and/or training required with residential loan servicing experience and product management experience preferably in the areas of default loan servicing is preferred. Requires basic understanding of systems development lifecycle methodologies, XML, and modern technical architecture. 
Language Ability: Ability to read and comprehend complex instructions, detailed correspondence, and memos.
 
Ability to write complex correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and leaders of the organization. 
Mathematical Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 
Reasoning Ability: Ability to apply common sense understanding to carry out detailed written or oral instructions with minimal supervision. Ability to deal with problems involving a few concrete variables in standardized situations. 
Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, Visio and Outlook).
 
Previous experience with Sagent Loanserv and/or Black Knight MSP, IM, and PM strongly preferred. Additionally, a beginner to intermediate working knowledge of XML, and an ability to extract and analyze data using beginner to intermediate SQL query statements.<h1 class="jobSectionHeader">
Why Selene?</h1>
Benefits 
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:<ul><li>
Paid Time Off (PTO)</li><li>
Medical, Dental &amp;Vision</li><li>
Employee Assistance Program</li><li>
Flexible Spending Account</li><li>
Health Savings Account</li><li>
Paid Holidays</li><li>
Company paid Life Insurance</li><li>
Matching 401(k) Plan</li></ul> 
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)</div>

Business Systems Analyst

Join Progress Residential and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Progress Residential

About Company

Field Operations Specialist

Business Systems Analyst