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Project Resources Group, Inc.

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 About Project Resources Group (PRG)
 
 
 
 As a leading provider of construction management, outside plant damage assessment &amp; recovery, business outsourcing and consulting services, PRG offers services within the cable, telephony, construction and utility industries, including:
 
 
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 Back Office Processing
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 Technical Support
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 Network Infrastructure
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 Engineering &amp; Design
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 Project and Program Management
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 Outside Plant Damage Cost Recovery Services
 
 
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 With 20+ offices and 825+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.
 
 
 
 Job Summary
 
 
 
 Project Resources Group (PRG) is seeking a
 
 
 Claims Recovery Specialist
 
 
 for our
 
 
 Denver, CO
 
 
 office. Be part of our expanding team focused on recovering third-party property and utility damage claims, primarily in a B2B setting. We&rsquo;re looking for motivated, detail-oriented professionals with strong negotiation skills. Experience in collections or insurance adjusting is highly relevant and transferable. We offer a competitive base salary plus commission.
 
 
 
 Key Responsibilities
 
 
 
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 Resolve and negotiate claims recovery of repair and replacement costs on third-party cable/fiber and utility damages across multiple state lines, via phone, email, and letters.
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 Work directly with liable parties&rsquo; insurance providers to defend and negotiate claims settlements.
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 Collaborate with claims departments and management of liable parties, from small businesses to large corporations to municipalities.
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 Learn, understand, and be able to utilize state dig laws and statutes, 811 excavator requirements, NESC standards, CGA guidelines, etc.
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 Develop a professional working relationship with damaging parties, on-site field investigators, management, and other personnel.
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 Conduct 40-50 inbound/outbound calls daily, approximately 2-2.5 hours of total talk time throughout the day.
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 Enter notes and documentation throughout the recovery process into the company&rsquo;s proprietary Claims Database Tool.
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 Use a calendar and diary system to coordinate handling claims to be worked twice weekly.
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 Follow advanced claim handling procedures as detailed by the OPD Claims Manager.
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 Use photographs, narratives, job costs, site sketches, locate tickets, and other components on-site field investigators provide to visualize and understand the damage scene to defend liability accurately.
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 Participate in weekly department meetings to discuss individual and team recovery tactics, strategies, and goals.
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 Maintain a working knowledge of the entire PRG claims recovery process.
 
 
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 Preferred Qualifications
 
 
 
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 Strong proficiency in Microsoft Word, Outlook, and Excel.
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 Tech-savvy with the ability to quickly adapt to new software and systems.
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 Excellent written and verbal communication skills, with an emphasis on professional phone and email correspondence.
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 Familiarity with the construction, cable, or utility locate industries is advantageous.
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 Understanding of B2B construction, claims management, recovery, or insurance claim negotiation and settlement processes is preferred.
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 Ideally, 3&ndash;5 years of experience in claims, recovery, and/or the insurance industry.
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 College education is preferred.
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 Bilingual in Spanish is a plus.
 
 
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 Compensation And Benefits
 
 
 
 We offer a competitive hourly pay ($20-$24/hour based on experience), plus the potential to earn substantial commissions up to $4,000-$10,000 monthly based on performance. Along with a comprehensive benefits package, including:
 
 
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 Medical, dental, and vision coverage for employees and dependents
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 401(k) retirement plan, with company match after 1 year
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 Short-term disability coverage after 1 year
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 Paid time off and holidays
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 Additional perks such as company-paid life insurance, and other supplemental insurances available
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 #INDCS
 
 
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 The Pay Range For This Role Is
 
 
 
 20 - 24 USD per hour (Denver, CO)
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Claims Specialist

Join Project Resources Group, Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Project Resources Group, Inc.

About Company

Claims Specialist