Qureos Mentor

Pronto Insurance

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>Sales Agent</b><br>
<b>Job Details:</b><br>
<ul><li>
Employment Status: Full-Time</li><li>
Hourly Base Pay + Performance Bonuses</li><li>
Agency Hours of Operation: Shift and hours will vary depending on location</li><li>
Training details: We provide paid training, therefore no previous insurance experience is required</li><li>
Licensing details: We help you obtain your insurance license by guiding you through the licensing process. Applicants must be ready and able to pass the agent licensing test or have a license to sell home and auto insurance already. Employment is contingent upon getting the agent license within a 60-day trial period.</li></ul><b>
Job Duties &amp; Responsibilities:</b><br>
<ul><li>
Responsible for selling company products/services through resellers/channels in assigned territory.</li><li>
Represents the company in all activities associated with reseller/channel support.</li><li>
Maintains healthy relationships with customers and ensures complete customer satisfaction.</li><li>
Ensures cold calls are being done on applications generated from events,</li><li>
All renewal quotes are made and all quotes are followed up</li><li>
All grassroots marketing is done on a daily basis.</li><li>
Monitors daily marketing activities by establishing and maintaining business relationships. Attend sales training as needed.</li><li>
Create campaigns for agencies to drive revenue and coordinate customer appreciation events.</li><li>
Ensure the agency is clean and properly stocked with marketing materials and office supplies.</li><li>
Provide reports to MGA and effectively communicate with Sales Agency Managers, Pronto MGA/GA, Underwriting Personnel, and Pronto MGA/GA Claims Department</li><li>
Ensure that all claim inquiries are directed to the MGA/GA Claims Department</li><li>
Ensure that the Picture Report is printed periodically and all the pictures have been uploaded accordingly.</li><li>
Count money and balance with the Daily Deposit Report when ending your shift.</li><li>
Prepare and make daily or nightly deposits.</li><li>
Will travel to various locations as needed.</li></ul><b>
Education &amp; Experience Required</b><br>
<ul><li>
High School diploma or equivalent</li><li>
Minimum of one year sales or customer service experience</li><li>
An attitude for success and desire to make money</li><li>
Excellent communication skills both oral and written</li><li>
Must be able to type and use computer to capture data</li><li>
Must be able to help customers, provide information, and process payments quickly and attentively in a friendly positive manner.</li><li>
Preferred: bilingual in English &amp; Spanish</li></ul><p>
1179</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
MONDAY-FRIDAY 9:00 AM &ndash; 5:00 PM<br>
SATURDAY 10:00 AM &ndash; 5:00 PM<br>
SUNDAY 12:00 PM &ndash; 5:00 PM (Select Locations)</div>

Sales Agent

<div><p>We are looking for a Technical Support Specialist to provide our customers first-level helpdesk and desktop support. Our end users operate in a fast-paced, retail insurance environment requiring efficient and accurate support. The successful candidate will collaborate closely with the IT team and business partners to resolve timely technical issues while maintaining excellent customer service.</p><p>
IT Technical Support Specialist</p><p>
Responsibilities</p><ul><li><p>
Responsible for providing customer support via phone, email, or chat to help resolve technical issues with computer systems, phones, and network devices.</p></li><li><div>
Responsible for identifying and diagnosing technical issues and working with end-users to resolve them on time.</div></li><li><div>
Responsible for installing and configuring computer hardware, software, and peripherals.</div></li><li><div>
Maintain accurate records of technical issues and resolutions in the ticketing system.</div></li><li><div>
Proficient in Microsoft Windows 11 deployment, configuration and troubleshooting using Intune and Autopilot.</div></li><li><div>
Proficient in troubleshooting Office 365 issues.</div></li><li><div>
Proficient in troubleshooting GSuite issues.</div></li><li><div>
Proficient in troubleshooting printing issues.</div></li><li><div>
Proficient in troubleshooting basic network issues.</div></li><li><div>
PowerShell proficiency is a plus.</div></li></ul><p>
Qualifications</p><ul><li><p>
2-4 years of helpdesk or desktop support experience.</p></li><li><div>
CompTIA A+ Certification</div></li><li><div>
CompTIA Network+ Certification</div></li><li><div>
Excellent communication skills, both oral and written</div></li><li><div>
Self-starter with good analytical and problem-solving skills</div></li><li><div>
Bilingual English &amp; Spanish (preferred)</div></li><li><div>
Experience as a desktop technician or other customer support role</div></li><li><div>
Good understanding of computer systems, mobile devices, and other tech products</div></li><li><div>
Able to drive in the US and reliable transportation, travel to remote sites is required.</div></li></ul><p>
Hours: 10 am to 7:00 pm Monday-Friday</p></div>

IT Support Specialist

<div><p><b>About Company:</b></p><p><b>
Pronto Insurance is one of the fastest growing general agencies in South Texas. </b><b>Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations.</b><b> Today Pronto has over 160 captive locations in Texas and California </b><b>Our vision is to become the industry leader by making Pronto Insurance products a reality for all.</b></p><p><b>
About the Role:</b></p><p>
As a Claims Adjuster, you will play a critical role in the insurance process by investigating, evaluating, and settling insurance claims in a timely and fair manner. Your primary objective is to ensure that claims are handled accurately and efficiently while maintaining compliance with company policies and regulatory requirements. You will work closely with claimants, insurance agents, and other stakeholders to gather necessary information and assess the validity and extent of claims. This role requires strong analytical skills to determine appropriate compensation and negotiate settlements when necessary. Ultimately, your work will help protect the financial interests of the insurance company while providing excellent service to policyholders.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
High school diploma or equivalent; a bachelor&rsquo;s degree in a related field is preferred.</li><li>
Proven experience in claims adjusting, insurance, or a related field.</li><li>
Strong knowledge of insurance policies, claims procedures, and relevant state and federal regulations.</li><li>
Excellent communication and negotiation skills.</li><li>
Ability to analyze complex information and make sound decisions.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Certification as a Chartered Property Casualty Underwriter (CPCU) or Associate in Claims (AIC).</li><li>
Experience with claims management software and databases.</li><li>
Background in legal or medical aspects of insurance claims.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to manage multiple claims simultaneously in a fast-paced environment.</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Investigate insurance claims by interviewing claimants and witnesses, reviewing police reports, medical records, and other relevant documents.</li><li>
Evaluate the extent of the insurance company&rsquo;s liability and determine the appropriate amount to be paid on claims.</li><li>
Negotiate settlements with claimants and their representatives to resolve claims efficiently and fairly.</li><li>
Prepare detailed reports and maintain accurate records of claim investigations and settlements.</li><li>
Collaborate with legal, medical, and other professionals as needed to support claim resolution.</li><li>
Ensure compliance with all applicable laws, regulations, and company policies throughout the claims process.</li><li>
Communicate clearly and professionally with claimants, agents, and internal teams to provide updates and resolve issues.</li></ul><p><b>
Skills:</b></p><p>
In this role, your analytical skills will be essential for reviewing documentation and determining claim validity and appropriate compensation. Communication skills are used daily to interact with claimants, agents, and internal teams, ensuring clarity and professionalism. Negotiation skills help you reach fair settlements that satisfy both the claimant and the company. Organizational skills enable you to manage multiple cases efficiently while maintaining detailed and accurate records. Familiarity with claims management software enhances your ability to track claims progress and streamline workflows.</p></div>

Claims Adjuster

Join Pronto Insurance and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.