Qureos Mentor

Protiviti Middle East Member Firm

<div>
 
 
 
 CONSULTANT / SENIOR CONSULTANT (REVENUE ASSURANCE)
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 We have a challenging opportunity opened up for the role of Senior Consultant in our Revenue Management and Risk Advisory practice. Senior consultants work in a client facing role and take on the responsibility of carrying out Revenue assurance and Fraud Management reviews for telecom operators in and around middle-east. They assist clients in addressing revenue, operational and strategic risks. They work in teams to provide high-quality execution of projects for clients in Communications and other industries. Typical projects comprise of conducting voluminous transaction data analytics reviews, revenue assurance and fraud management controls and risks, function maturity assessment and benchmarking as per best practices, revenue management processes and internal controls. Provide recommendations to clients for improvement or remediation and draft reports on gaps &amp; key issues requiring redress.
 
 
 Senior consultants demonstrate in-depth technical capabilities and professional knowledge by staying abreast of current business and industry trends relevant to the client's business. They establish deep relationships with client personnel (at appropriate levels) by understanding client's perspective and become the de-facto go-to-person.
 
 
 Their work output is expected to be of outstanding quality.
 
 
 Senior consultants also participate in business and practice development initiatives for e.g. working on business proposals, identifying business leads, etc. In addition, they get opportunities to perform research and contribute to the development of thought leadership. If assigned, they are expected to coach, train and support junior members in the team.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Independently execute engagements related to Revenue Assurance, Fraud Management and Business Process engagements
 </li>
 <li>
 Review business processes &ndash; product configuration, sales, customer onboarding, network and billing, payment and collection; and identify improvement areas which could result in minimizing revenue leakage or improve revenue.
 </li>
 <li>
 Identify and assess revenue related risks &amp; recommend controls by developing a risk and control matrix for revenue and cost related process.
 </li>
 <li>
 Perform control assessment to assess the maturity of RAFM controls and provide recommendations for improvement.
 </li>
 <li>
 Design, test and de-bug RAFM controls and create Business Requirement Document for control development in vendor grade RAFM tools.
 </li>
 <li>
 Perform controls independently on huge volume of transactional data using SQL, WEDO, Subex etc.
 </li>
 <li>
 Use innovative methods using dashboards (power BI, tableau etc.) for RAFM related Key Performance Indicator (KPI) reporting.
 </li>
 <li>
 Coordinate with multiple business teams and technology team during the project for data gathering, RAFM issue investigation and closure.
 </li>
 <li>
 Create revenue assurance related reports e.g. control performance report, assessment report, maturity report, charter, policy, procedures as part of project deliverables.
 </li>
 <li>
 Support in creating proposal, business development, thought leadership, solution decks.
 </li>
 </ul>
 
 
 
 
 
 Desired Profile
 
 
 <ul>
 <li>
 Prior consulting experience (preferably big 4) in Revenue Assurance
 </li>
 <li>
 Prior experience in working with RAFM tool companies (Subex, Mobilium)
 </li>
 <li>
 Experience in development of dashboard in Power BI and Tableau
 </li>
 <li>
 Proven experience in performing data analysis using analytical tools and advanced excel skills
 </li>
 <li>
 Industry &ndash; Telecom domain preferred. Knowledge of Banking, Utilities, e-commerce domain is a plus
 </li>
 <li>
 Data Visualization skills in &ndash; Tableau / Power BI are preferred.
 </li>
 <li>
 &bull; Good to have &ndash; Digital technologies, Knowledge of R, Python, RPA.
 </li>
 </ul>
 
 
 About Us
 
 
 
 Protiviti Member Firm is the exclusive representative and Member firm of Protiviti (www.protiviti.com) for the Middle East Region. Protiviti is a global business consulting and internal audit firm composed of experts specializing in risk, advisory and transaction services. The firm helps solve problems in finance and transactions, operations, human capital, technology, litigation, governance, risk, and compliance. Protiviti&rsquo;s highly trained, results oriented professionals provide a unique perspective on a wide range of critical business issues for clients in the Americas, Asia-Pacific, Europe and the Middle East.
 
 
 
</div>

Revenue Assurance Consultant

<div>
 
 Job Description: Data Scientist - Advanced Analytics &amp; Network Insights
 
 
 Position Requirements:
 
 <ul>
 <li>
 Strong expertise in analytics solutions, including data collection, preprocessing, model development, and deployment.
 </li>
 <li>
 Proficient in machine learning techniques and algorithms (e.g., Naive Bayes, SVM, Decision Forests, Bagging &amp; Boosting Models).
 </li>
 <li>
 Strong understanding of feature scaling, dimensionality reduction, and data compression techniques.
 </li>
 <li>
 Expertise in Python, PySpark, R, and libraries such as Scikit-learn, NumPy, TensorFlow.
 </li>
 <li>
 3to 5 years of experience in deploying scalable machine learning systems, with 2+ years in NLP or text analytics development.
 </li>
 <li>
 Proficient in SQL, Hadoop, Spark, and data storage frameworks.
 </li>
 <li>
 Skilled in designing and deploying auto big data pipelines for production environments.
 </li>
 <li>
 Experienced in developing ETL (Extract, Transform, Load) workflows for seamless data integration.
 </li>
 <li>
 Expertise in building interactive dashboards and reports using Tableau and other visualization tools.
 </li>
 <li>
 Experience with agile methodologies, data-driven development, and reliable experimentation.
 </li>
 <li>
 Knowledge of machine learning publications or contributions to open-source projects is a plus.
 </li>
 </ul>
 
 
 
 Role &amp; Responsibilities:
 
 <ul>
 <li>
 Lead the development and optimization of machine learning models, including recommendation and personalization systems.
 </li>
 <li>
 Develop end-to-end analytics solutions, from data preprocessing to machine learning model deployment.
 </li>
 <li>
 Build and optimize big data pipelines, ensuring scalability and efficiency in production environments.
 </li>
 <li>
 Conduct data mining and implement advanced classifiers to enhance customer experiences and business performance.
 </li>
 <li>
 Process and analyze large datasets using big data tools like Spark and Hive.
 </li>
 <li>
 Process, cleanse, and validate data for analysis, ensuring accuracy and integrity.
 </li>
 <li>
 Extend existing data with third-party sources as needed for enriched analysis.
 </li>
 <li>
 Perform ad-hoc analyses and present actionable insights clearly to stakeholders.
 </li>
 <li>
 Collaborate with cross-functional teams to deliver tailored solutions aligned with business objectives.
 </li>
 </ul>
</div>

Data Scientist Consultant

<div>
 
 
 Data Governance Consultant Job Description
 
 
 
 
 Role Summary
 
 
 
 The
 
 Data Governance Consultant
 
 will be responsible for advising and partnering with clients to establish, mature, and optimize their data governance programs. This involves defining and implementing
 
 data governance policies, processes, and standards
 
 , developing robust governance frameworks and operating models, and driving
 
 change management
 
 activities. The consultant will serve as a subject matter expert, providing strategic guidance on data usage, compliance, and best practices, often leveraging industry standards like
 
 DAMA
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Advisory &amp; Framework Development
 
 
 <ul>
 <li>
 Define and implement client-specific
 
 data governance policies and processes
 
 , ensuring adherence to relevant global and local standards (e.g., DAMA, ADDA, NDMO).
 </li>
 <li>
 Design and refresh the
 
 data governance framework and operating model
 
 for clients, including defining relevant roles and responsibilities and establishing clear accountability for key data assets (e.g., assigning data stewards and owners).
 </li>
 <li>
 Provide strategic advice and guidance on
 
 data usage and management activities
 
 to client Data Management Offices (DMOs) and leadership.
 </li>
 <li>
 Practice and follow
 
 DMBOK
 
 standards and guidelines when implementing or defining data governance and strategic initiatives.
 </li>
 </ul>
 
 
 Implementation &amp; Compliance
 
 
 <ul>
 <li>
 Design and manage the implementation of
 
 change management activities
 
 for client data governance programs, including communication planning and execution.
 </li>
 <li>
 Develop and run processes to ensure ongoing
 
 compliance with defined data policies
 
 across client organizations.
 </li>
 <li>
 Conduct
 
 compliance audits
 
 and recommend
 
 corrective actions
 
 .
 </li>
 <li>
 Assist in the design and construction of workflows to
 
 automate policies and procedures
 
 using appropriate data governance tools.
 </li>
 </ul>
 
 
 Reporting &amp; Capability Building
 
 
 <ul>
 <li>
 Develop and track
 
 data governance operational KPIs
 
 for client programs and report progress to client stakeholders and consulting leadership.
 </li>
 <li>
 Design and run
 
 capability building programs
 
 and
 
 awareness sessions
 
 with client business units to foster a data-centric culture and understanding of data governance principles.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in information management, Computer Science, Software Engineering, or a related field.
 </li>
 <li>
 
 +5 years
 
 of relevant experience in
 
 data governance design and implementation
 
 , ideally within a consulting environment or enterprise-level governance role.
 </li>
 <li>
 Extensive knowledge of
 
 data governance operating models
 
 and industry frameworks.
 </li>
 </ul>
 
 
 Certifications (Preferred)
 
 
 <ul>
 <li>
 
 Certified Data Management Professional (CDMP) Practitioner
 
 certification from DAMA
 </li>
 </ul>
 
 
</div>

Data Governance Consultant

<div>
 
 
 IT Audit Associate Consultant / Consultant
 
 
 
 
 
 
 We have a challenging opportunity opened up for the role of IT Audit in our Internal Audit and Services practice.
 
 
 
 
 
 IT Audit consultants also participate in sales and support business development initiatives. In addition, they get opportunities to perform research and contribute to the development of thought leadership. If assigned, they are expected to coach, train and support junior members in the team.
 
 
 
 
 
 
 Role Requirements
 
 
 
 Responsibilities include planning and execution of IT consulting assignments for our clients in Government, Telecom industries. Some of the key responsibilities of this role are as follows:
 
 <ul>
 <li>
 Preparing risk based IT Consulting Project Plan.
 </li>
 <li>
 Engage with IT Managers or mid-senior level clients in Consulting engagements related to ITIL, ISO 27001, COBIT, or other such standards.
 </li>
 <li>
 Conduct opening and exit meetings with the client.
 </li>
 <li>
 Prepare, discuss and finalize IT Consulting or Review reports.
 </li>
 <li>
 Monitor and ensure the smooth conduct of the IT Consulting engagement.
 </li>
 <li>
 Carry out assignments as per the Project plan and within the allocated time budget.
 </li>
 <li>
 Review project files.
 </li>
 <li>
 Train and provide guidance to junior staff in their areas of work for all round development.
 </li>
 <li>
 Identify potential business development opportunities.
 </li>
 <li>
 Maintain healthy relationship with all levels of the client personnel at all times.
 </li>
 <li>
 Capable to handle multiple assignments across various industries.
 </li>
 </ul>
 
 
 
 
 
 Desired profile
 
 
 <ul>
 <li>
 1-3 years of IT Consulting experience. The candidate will have experience in one of the following areas:
 </li>
 <li>
 Ability to understand business and IT processes of various industries.
 </li>
 <li>
 Exposure to a well-structured Project management or risk assessment techniques
 </li>
 <li>
 Exposure to ISO 27001 / ITIL / CoBIT / ISO 20000 standards and frameworks
 </li>
 <li>
 Chartered Accountant / bachelor's in computer science or information technology
 </li>
 <li>
 Other potential certifications &ndash; ISO 27001 LA / ITIL (Foundation), CCIE (Security),
 </li>
 </ul>
 
 
 
 
 
 Key Personal Attributes
 
 
 
 
 
 <ul>
 <li>
 A good blend of creative thinking and rigorous analysis in solving business problems
 </li>
 <li>
 A strong client focus by effectively serving client needs and developing productive working relationships with client personnel. Stay abreast of current business and economic developments and new pronouncements/ standards relevant to the client's business.
 </li>
 <li>
 Must work well in a team-oriented environment as well as independently. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation.
 </li>
 <li>
 Ability to work under pressure. Mature, proactive and displays initiative. Possess excellent analytical, interpersonal, communication and presentation skills. Manages own and others time well.
 </li>
 <li>
 Ability to travel as necessary to meet client needs. Travel throughout the month frequently required based on client requests/commitments across ME. Second language skills and international business experience will be useful.
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 Oman
 
</div>

Associate consultant / Consultant - IT Audit (Bilingual Speaker)

Join Protiviti Middle East Member Firm and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Protiviti Middle East Member Firm

About Company

Revenue Assurance Consultant

Data Scientist Consultant

Data Governance Consultant

Associate consultant / Consultant - IT Audit (Bilingual Speaker)