Urwah Admin

PROVEN

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 Role Overview
 
 
 
 We are looking for a highly motivated
 
 Client Engagement Specialist
 
 to join our CRM team in Riyadh. This client-facing role is vital to ensuring smooth service delivery across payroll, visa, and residency processes. You'll be the first point of contact for clients, particularly during high-impact or urgent scenarios, and will play a key role in strengthening long-term partnerships, managing operational needs, and aligning services with client expectations.
 
 
 This role demands both strategic insight and hands-on execution to maintain client satisfaction and business continuity.
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized institution (mandatory).
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 5+ years in client-facing roles such as Account Management or Senior Customer Service.
 </li>
 <li>
 Experience managing complex client accounts, preferably in an international or multicultural setting.
 </li>
 <li>
 Understanding HR operations and residency processes in KSA is desirable.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ol>
 <li>
 Client Relationship Management
 </li>
 <li>
 Account Management &amp; Strategy Execution
 </li>
 <li>
 Sales &amp; Business Development Approach
 </li>
 <li>
 Team Leadership &amp; Reporting
 </li>
 <li>
 Payroll &amp; Documentation Management
 </li>
 <li>
 KSA Residency &amp; Visa Management
 </li>
 <li>
 CRM &amp; Data Management
 </li>
 </ol>
 
 
 
 
 
 Technical &amp; Professional Skills
 
 
 <ul>
 <li>
 
 CRM &amp; Documentation:
 
 Experience maintaining client records and documentation within CRM platforms.
 </li>
 <li>
 
 Payroll &amp; Visa Systems:
 
 Working knowledge of payroll cycles, documentation, and visa/residency requirements in KSA.
 </li>
 <li>
 
 Tools:
 
 Proficient in Microsoft Excel and CRM tools.
 </li>
 <li>
 
 Communication Platforms:
 
 Skilled in Microsoft Teams, Zoom, and Google Meet for virtual collaboration.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills &amp; Core Competencies
 
 
 <ul>
 <li>
 Strong organizational awareness and situational sensitivity.
 </li>
 <li>
 Professional communication skills, especially in written correspondence.
 </li>
 <li>
 Ability to inspire and collaborate across diverse teams.
 </li>
 <li>
 Client-centric approach with a strategic mindset and attention to detail.
 </li>
 </ul>
 
 
</div>

Client Engagement Specialist

<div>
 
 Job description :
 
 
 
 
 
 Presenting as a professional and committed staff member, in accordance with the handbook of EH teaching staff's rules and regulations
 
 
 &bull; Establishing an effective and responsive classroom environment where children are active participants
 
 
 &bull; Observe children at play on order to plan, implement and evaluate a child centered curriculum for both the indoor and outdoor learning environments
 
 
 &bull; Support the positive development of children&rsquo;s social competencies
 
 
 &bull; Assisting in morning duty and school duty
 
 
 &bull; Building and maintain positive relationships with families
 
 
 &bull; Formal accountability to parents through written reports and parent consultations
 
 
 &bull; Informal accountability to parents through frequent verbal communication (phone or in person) and at times communication via emails and the communication books
 
 
 &bull; Maintenance of materials, resources, and equipment in classroom
 
 
 &bull; Professional documentation and display of children&rsquo;s work
 
 
 &bull; Establishment and maintenance of positive classroom relationships where all members of the class are respected and valued
 
 
 &bull; Assist in the smooth planning and operation of school functions such as Sport&rsquo;s Day, school performances, Graduation celebrations and cultural celebration activities
 
 
 &bull; Work as an active and participatory team member
 
 
 &bull; Attend staff meetings
 
 
 &bull; Engage in active on going professional development
 
 
 &bull; Arabic teachers are required to act as internal cover to Arabic teaching colleagues that are on medical leave and urgent leave
 
 
 &bull; Arabic teachers are required to work with assistant teachers to conduct holiday programs.
 
 
 &bull; Lead an ECA and be actively part of a professional learning committee
 
 
 &bull; Carry out additional tasks as directed by the Principal.
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 &bull; Education in Teaching (Arabic language), or Teaching Arabic as a foreign language
 
 
 &bull; At least 2 years of relevant working experience in school setting is required
 
 
 &bull; Excellent communication and interpersonal skills
 
 
 &bull; Able to work well independently as well as within a team
 
 
 &bull; Fluent in Arabic, with good oral and written English skills;
 
 
 &bull; Strong Arabic literary and writing skills is required
 
 
 &bull; Have passion in education career, with dedication, love and patience for children
 
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Arabic Co-Teacher

Join PROVEN and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

PROVEN

ABOUT_COMPANY

Client Engagement Specialist

Arabic Co-Teacher