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Provox Global Solutions

We are hiring an Office Coordinator to support a US-based assisted living operator. The primary focus of this role is accounts receivable and accounts payable &mdash; weekly insurance claim submission through Managed Care Organization (MCO) portals, vendor payment management, and accurate financial record-keeping. A secondary focus is supporting payroll preparation, reviewing staff schedules to prevent overtime, and conducting proactive outreach to MCOs when resident vacancies arise.This is a high-ownership role for a detail-oriented, self-directed individual who can manage recurring financial workflows independently, communicate professionally in English with US-based managers and payers, and maintain consistency across a small but critical set of responsibilities.Primary ResponsibilitiesAccounts Receivable (Insurance Billing)<ul><li>Prepare and submit weekly insurance claims for all residents through MCO web portals, ensuring accuracy of resident data, service dates, and billing codes.</li><li>Track claim status, follow up on pending or denied claims, and coordinate resubmissions as needed.</li><li>Maintain a clean claim log with submission dates, payer references, and payment status.</li></ul>Accounts Payable<ul><li>Process vendor invoices &mdash; utilities, service providers, supplies &mdash; ensuring timely payment and proper coding.</li><li>Reconcile vendor accounts and flag discrepancies for client review.</li><li>Maintain organized digital records of invoices, payment confirmations, and vendor correspondence.</li></ul>Financial Record-Keeping<ul><li>Maintain accurate books in the client's accounting system (QuickBooks or equivalent).</li><li>Perform monthly reconciliations (bank, credit card, vendor accounts).</li><li>Prepare monthly and quarterly P&amp;L statements and basic variance commentary.</li><li>Support month-end close activities in coordination with the client's external accountant.</li></ul>Secondary ResponsibilitiesPayroll Preparation<ul><li>Collect and verify employee hours from on-site facility administrators on a bi-weekly or weekly cadence.</li><li>Compile the payroll file (Excel) with regular hours, overtime, and any adjustments.</li><li>Submit the completed file to the client's external accountant for processing.</li></ul>Schedule Oversight<ul><li>Review staff schedules prepared by each facility's on-site administrator before finalization.</li><li>Identify projected overtime and flag for adjustment with the relevant admin; ensure schedules stay within approved hour budgets.</li><li>Track overtime trends and report weekly to the client.</li></ul>Occupancy Outreach<ul><li>When a resident vacancy occurs, proactively reach out to MCO placement coordinators via email and phone follow-up to signal availability.</li><li>Maintain a simple contact database of MCO placement contacts and track outreach activity.</li><li>Provide weekly updates to the client on outreach progress and pipeline.</li></ul>Must-Have Qualifications<ul><li>3+ years of experience in bookkeeping, AR/AP, or similar financial administration role.</li><li>Working knowledge of QuickBooks (or comparable accounting software) and strong Excel skills.</li><li>Demonstrated experience submitting claims or processing invoices through online web portals.</li><li>Excellent written and spoken English &mdash; comfortable with professional email and phone communication with US-based contacts.</li><li>Strong attention to detail, organizational skills, and ability to manage recurring deadlines without supervision.</li><li>Willingness and ability to consistently work US Central Time hours.</li></ul>Preferred Qualifications<ul><li>Experience with US healthcare billing, Medicaid/MCO claims, or assisted living/long-term care operations.</li><li>Familiarity with payroll file preparation for US employers.</li><li>Prior experience in a staff augmentation or outsourced back-office role for US clients.</li><li>Commerce, Finance, or Accounting degree.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>This is an onsite-based position, and the shift timings are from 7 PM to 4 AM Pakistan Time. Are you comfortable with this?</li></ul>Experience:<ul><li>Accounts Payable: 2 years (Required)</li><li>Accounts Receivable : 2 years (Required)</li><li>Financial Reporting: 2 years (Required)</li></ul>Work Location: In person

AP & AR Specialist

We are hiring an experienced Dental Billing Coordinator to support a multi-location dental group based in Texas. Our client operates approximately 20 offices on Dentrix Enterprise transitioning to Curve. The successful candidates will be embedded with the client&rsquo;s billing function and will report directly to the client&rsquo;s Billing Manager.This is not a back-office data entry role. The Billing Coordinator is accountable for the full revenue cycle &mdash; from claim creation through submission, posting, denials, appeals, and AR follow-up. The work is methodical, detail-driven, and measured against clear performance KPIs. Candidates who have been held to numerical targets in past roles and can speak fluently to those numbers will stand out.What You Will Do<ul><li>Own end-to-end billing for assigned offices and providers, from claim creation through final adjudication and payment posting.</li><li>Bill out all claims within 48 hours of date of service</li><li>Submit clean claims through the clearinghouse, including correct CDT coding, appropriate narratives, and required attachments (x-rays, perio charts, intraoral images).</li><li>Post insurance payments accurately, including ERA reconciliation, contractual write-offs, adjustments, and triggering of secondary claims.</li><li>Work the AR aging report on a strict cadence &mdash; no claim over 30 days untouched, with priority focus on the 60+ and 90+ day buckets.</li><li>Manage denials and rejections methodically: investigate the root cause, correct the underlying issue, and submit timely appeals with supporting documentation.</li><li>Communicate professionally and promptly with office staff and providers when missing information, coding clarifications, or clinical narratives are needed.</li><li>Track and report individual performance against committed KPIs (clean claim rate, days in AR, percentage of AR over 90 days, net collection ratio, write-off accuracy).</li><li>Identify recurring issues &mdash; payer-specific quirks, coding errors, documentation gaps &mdash; and escalate them with proposed solutions.</li><li>Maintain compliance with HIPAA and all relevant patient data handling protocols.</li></ul>Required Qualifications<ul><li>Minimum 3 years of hands-on US dental billing experience, including end-to-end ownership of the revenue cycle (not just one slice such as posting or verification).</li><li>Strong working knowledge of dental Medicaid billing &mdash; eligibility rules, prior authorization requirements, fee schedules, and common denial patterns.</li><li>Working knowledge of Medicare Advantage dental benefits and the differences between Advantage plans and traditional commercial PPOs.</li><li>Demonstrated ability to talk specifically about past performance through KPIs &mdash; collection percentage, write-off percentage, days in AR, clean claim rate, denial rate. Candidates who cannot speak to numbers from prior roles will not be considered.</li><li>Proficiency with at least one major dental practice management system (Dentrix, Dentrix Enterprise, Eaglesoft, Open Dental, or Denticon).</li><li>Comfortable working within a major dental clearinghouse (Claim.MD, DentalXChange, Vyne Trellis, or equivalent).</li><li>Strong written and verbal English communication skills &mdash; this role interacts directly with US-based providers, office managers, and the client's billing manager on a daily basis.</li><li>Ability and willingness to work the 6:00 PM to 3:00 AM PKT shift to align with US Central Time business hours.</li><li>High attention to detail, methodical work habits, and disciplined follow-up &mdash; these are the three qualities that separate strong billers from average ones.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>This is an onsite-based position, and the shift timings are from 6:00 PM to 3:00 AM PKT to align with US Central Time business hours. Are you comfortable with this?</li></ul>Experience:<ul><li>Dentrix : 1 year (Required)</li><li>Dental Billing : 1 year (Required)</li><li>AR: 1 year (Required)</li></ul>Work Location: In person

Dental Billing Specialist

We are hiring an Office Coordinator to support a US-based assisted living operator. The primary focus of this role is accounts receivable and accounts payable &mdash; weekly insurance claim submission through Managed Care Organization (MCO) portals, vendor payment management, and accurate financial record-keeping. A secondary focus is supporting payroll preparation, reviewing staff schedules to prevent overtime, and conducting proactive outreach to MCOs when resident vacancies arise.This is a high-ownership role for a detail-oriented, self-directed individual who can manage recurring financial workflows independently, communicate professionally in English with US-based managers and payers, and maintain consistency across a small but critical set of responsibilities.Primary ResponsibilitiesAccounts Receivable (Insurance Billing)<ul><li>Prepare and submit weekly insurance claims for all residents through MCO web portals, ensuring accuracy of resident data, service dates, and billing codes.</li><li>Track claim status, follow up on pending or denied claims, and coordinate resubmissions as needed.</li><li>Maintain a clean claim log with submission dates, payer references, and payment status.</li></ul>Accounts Payable<ul><li>Process vendor invoices &mdash; utilities, service providers, supplies &mdash; ensuring timely payment and proper coding.</li><li>Reconcile vendor accounts and flag discrepancies for client review.</li><li>Maintain organized digital records of invoices, payment confirmations, and vendor correspondence.</li></ul>Financial Record-Keeping<ul><li>Maintain accurate books in the client's accounting system (QuickBooks or equivalent).</li><li>Perform monthly reconciliations (bank, credit card, vendor accounts).</li><li>Prepare monthly and quarterly P&amp;L statements and basic variance commentary.</li><li>Support month-end close activities in coordination with the client's external accountant.</li></ul>Secondary ResponsibilitiesPayroll Preparation<ul><li>Collect and verify employee hours from on-site facility administrators on a bi-weekly or weekly cadence.</li><li>Compile the payroll file (Excel) with regular hours, overtime, and any adjustments.</li><li>Submit the completed file to the client's external accountant for processing.</li></ul>Schedule Oversight<ul><li>Review staff schedules prepared by each facility's on-site administrator before finalization.</li><li>Identify projected overtime and flag for adjustment with the relevant admin; ensure schedules stay within approved hour budgets.</li><li>Track overtime trends and report weekly to the client.</li></ul>Occupancy Outreach<ul><li>When a resident vacancy occurs, proactively reach out to MCO placement coordinators via email and phone follow-up to signal availability.</li><li>Maintain a simple contact database of MCO placement contacts and track outreach activity.</li><li>Provide weekly updates to the client on outreach progress and pipeline.</li></ul>Must-Have Qualifications<ul><li>3+ years of experience in bookkeeping, AR/AP, or similar financial administration role.</li><li>Working knowledge of QuickBooks (or comparable accounting software) and strong Excel skills.</li><li>Demonstrated experience submitting claims or processing invoices through online web portals.</li><li>Excellent written and spoken English &mdash; comfortable with professional email and phone communication with US-based contacts.</li><li>Strong attention to detail, organizational skills, and ability to manage recurring deadlines without supervision.</li><li>Willingness and ability to consistently work US Central Time hours.</li></ul>Preferred Qualifications<ul><li>&bull; Experience with US healthcare billing, Medicaid/MCO claims, or assisted living/long-term care operations.</li><li>&bull; Familiarity with payroll file preparation for US employers.</li><li>&bull; Prior experience in a staff augmentation or outsourced back-office role for US clients.</li><li>&bull; Commerce, Finance, or Accounting degree.</li></ul>What Success Looks Like<ul><li>&bull; By Day 30: 100% of weekly insurance claims submitted on schedule with &lt;5% denial/rework rate.</li><li>&bull; By Day 60: AP aging kept under 30 days; vendor disputes resolved proactively.</li><li>&bull; By Day 90: Monthly close delivered within 5 business days; zero payroll submission delays; overtime reduced through schedule review.</li><li>&bull; Ongoing: Client trusts the coordinator as the single operational owner of AR/AP and is actively using the outreach function to support occupancy.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>This is an onsite-based position, and the shift timings are from 7 PM to 4 AM Pakistan Time. Are you comfortable with this?</li></ul>Experience:<ul><li>Accounts Payable: 2 years (Required)</li><li>Accounts Receivable : 2 years (Required)</li><li>Financial Record-Keeping: 2 years (Required)</li></ul>Work Location: In person

Office Coordinator – AP & AR

Join Provox Global Solutions and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Provox Global Solutions

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AP & AR Specialist

Dental Billing Specialist

Office Coordinator – AP & AR