Qureos Mentor

Provox Global Solutions

We are looking for a highly skilled and experienced Senior HR Generalist to take ownership of the HR function at Provox Global Solutions. This role requires a strong HR professional who can work independently, lead HR operations, and provide strategic support to leadership. The individual will manage the full employee lifecycle - from recruitment and onboarding to performance management, employee engagement, and compliance.Key Responsibilities<ul><li>Act as the primary HR point of contact for employees and management.</li><li>Lead end-to-end recruitment processes, including JD creation, sourcing, interviewing, and onboarding.</li><li>Design and implement employee engagement and culture-building initiatives.</li><li>Handle employee relations, grievance resolution, and disciplinary actions in alignment with company policies.</li><li>Oversee HR operations, including attendance, leave management, payroll support, and compliance.</li><li>Develop, review, and implement HR policies, processes, and documentation.</li><li>Partner with leadership and clients for HR onboarding, coordination, and communication.</li><li>Drive performance management system, including KPIs, reviews, and appraisals.</li><li>Support compensation and benefits planning to ensure competitiveness.</li><li>Provide HR analytics and reports for management decision-making.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s/master&rsquo;s degree in HR, Business Administration, or related field.</li><li>5&ndash;7 years of progressive HR experience, preferably in IT, BPO, or professional services.</li><li>Proven ability to work independently and handle the full spectrum of HR functions.</li><li>Strong interpersonal, communication, and problem-solving skills.</li><li>Solid knowledge of HR practices, employment laws, and compliance in Pakistan.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your level of experience with recruitment for IT/BPO or international clients?</li><li>Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 3 AM. Are you comfortable with this shift arrangement?</li></ul>Experience:<ul><li>HR Operations: 3 years (Required)</li><li>Performance Management: 3 years (Required)</li><li>Client Coordination: 2 years (Required)</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>Work Location: In personApplication Deadline: 30/08/2025

Senior HR Generalist

We are seeking a motivated and detail-oriented HR Associate to support the HR function at Provox Global Solutions. This is an excellent opportunity for someone looking to grow their career in Human Resources by working closely with senior HR leadership and gaining hands-on experience in core HR operations.Key Responsibilities<ul><li>Assist in recruitment activities, including job postings, CV screening, scheduling interviews, and coordinating with candidates.</li><li>Support employee onboarding by preparing documentation, conducting orientation, and maintaining employee records.</li><li>Help in attendance and leave management, payroll data collection, and basic HR reporting.</li><li>Maintain and update the HR database, personnel files, and related documentation.</li><li>Assist in organizing employee engagement activities and events.</li><li>Provide administrative support in HR operations and policy implementation.</li><li>Ensure proper handling of confidential information and adherence to HR policies.</li><li>Serve as the first point of contact for employees&rsquo; day-to-day queries and escalate to the Senior HR Generalist when required.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field.</li><li>1-2 years of experience in HR or internships in HR functions preferred.</li><li>Strong organizational skills with attention to detail.</li><li>Good communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Eagerness to learn and develop in the HR field.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 3 AM. Are you comfortable with this shift arrangement?</li></ul>Experience:<ul><li>Recruitment: 1 year (Required)</li><li>HR Operations: 1 year (Required)</li></ul>Work Location: In personApplication Deadline: 30/08/2025

HR Associate

We are seeking a creative and technically skilled professional to lead our efforts in leveraging AI-generated video and AI-powered call analysis. This role will be responsible for creating engaging advertising videos, training materials for new hires, and scalable training modules, while also supporting the use of AI tools for call listening, quality assurance, and insights generation.The ideal candidate has hands-on experience with AI video generation platforms (e.g., VEO 3, Synthesia, HeyGen, Pictory) and AI call analysis tools (e.g., Gong, Chorus, Observe.AI), with a strong portfolio showcasing past work. This position will work closely with our trainer, HR team, marketing team, and operations team to ensure all initiatives align with company goals.Key ResponsibilitiesAI Video Production &amp; Training Content<ul><li>Develop professional-quality AI-generated videos for marketing campaigns, social media, and client communications.</li><li>Design and produce AI-driven training modules and onboarding content to streamline employee learning.</li><li>Collaborate closely with the trainer and HR team to ensure training materials support learning objectives and compliance.</li><li>Partner with the marketing team to align content with brand voice and campaigns.</li><li>Support the operations team with video-based training to improve efficiency and consistency.</li><li>Optimize workflows to ensure scalable, repeatable, and efficient video production.</li></ul>AI Call Listening &amp; Quality Analysis<ul><li>Implement and manage AI platforms for call listening and sentiment analysis.</li><li>Generate reports and insights to support quality assurance, coaching, and performance improvement.</li><li>Work with the operations team to integrate insights into daily processes.</li><li>Ensure compliance and accuracy of call quality evaluation.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in AI-generated video creation with a strong portfolio of past work.</li><li>Familiarity with leading platforms such as:</li><li>Video Generation: VEO 3, Synthesia, HeyGen, Pictory, Colossyan, RunwayML.</li><li>Call Listening &amp; QA: Gong, Chorus.ai, Observe.AI, CallRail, Fireflies.ai.</li><li>Strong creative eye for video storytelling, branding, and training engagement.</li><li>Experience working with training/learning management systems (LMS) is a plus.</li><li>Excellent project management skills to handle multiple priorities.</li><li>Strong communication and collaboration abilities to partner effectively with trainer, HR, marketing, and operations.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience creating videos using tools like HeyGen, Synthesia, or Pictory?</li><li>Have you worked with AI tools that analyze calls and provide quality insights, such as Gong, Fireflies, or Observe.AI?&rdquo;</li><li>Can you share a portfolio or sample of your AI-generated video or related work?</li><li>Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 3 AM. Are you comfortable with this shift arrangement?</li></ul>Experience:<ul><li>AI Video Generation : 3 years (Required)</li></ul>Work Location: In personApplication Deadline: 24/09/2025

AI Video Production & Insights Specialist

We are seeking a highly skilled SEO &amp; Content Specialist with 3&ndash;5 years of experience to lead our off-page SEO initiatives and content creation efforts. This role combines strategic search engine optimization with compelling content writing to drive organic traffic, improve search rankings, and enhance brand visibility.The ideal candidate will have proven experience in off-page SEO, link building, keyword research, and content strategy, with the ability to produce engaging and SEO-friendly content across multiple platforms.Key ResponsibilitiesSEO (Off-Page Focus)<ul><li>Develop and execute off-page SEO strategies including link building, guest posting, and influencer outreach</li><li>Conduct competitor backlink analysis and identify high-quality linking opportunities</li><li>Perform keyword research and optimization to improve search engine rankings</li><li>Monitor SEO performance using tools like Google Analytics, Search Console, Ahrefs, or SEMrush</li><li>Maintain knowledge of search engine algorithm updates and adapt strategies accordingly</li></ul>Content Creation &amp; Strategy<ul><li>Write, edit, and optimize high-quality, SEO-friendly content for blogs, websites, and landing pages</li><li>Collaborate with the design and marketing teams to create content that supports campaigns and brand voice</li><li>Ensure all content aligns with targeted keywords, brand guidelines, and audience needs</li><li>Research industry-related topics and create content that drives engagement and conversions</li><li>Maintain a content calendar for regular publishing and campaign deadlines</li></ul>Collaboration &amp; Reporting<ul><li>Work closely with marketing, development, and design teams to align SEO and content strategies</li><li>Provide regular performance reports with actionable insights</li><li>Recommend new ideas to improve content reach, engagement, and SEO rankings</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, IT, or related field</li><li>3&ndash;5 years of proven experience in SEO (with a strong off-page focus) and content writing/strategy</li><li>Solid understanding of search engine algorithms, ranking factors, and link building best practices</li><li>Proficiency with SEO tools: Google Analytics, Search Console, Ahrefs, SEMrush, Moz, etc.</li><li>Strong copywriting and editing skills with attention to grammar, clarity, and brand voice</li><li>Experience with CMS platforms (e.g., WordPress)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Which SEO tools (e.g., Ahrefs, SEMrush, Google Analytics) are you most proficient in?</li><li>Please provide links to 2-3 articles, blogs, or landing pages you have written or optimized for SEO.</li><li>Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 3 AM. Are you comfortable with this shift arrangement?</li></ul>Experience:<ul><li>Offpage SEO: 3 years (Required)</li><li>Content Writing: 3 years (Required)</li></ul>Work Location: In personApplication Deadline: 12/09/2025

SEO & Content Specialist

We are looking for a motivated and detail-oriented HR Intern to join our Human Resources team. The intern will assist in day-to-day HR operations, recruitment activities, employee engagement initiatives, and HR documentation. This role is a great opportunity to gain hands-on experience in various HR functions within a dynamic work environment.Key Responsibilities:<ul><li>Assist with recruitment processes: job postings, screening resumes, scheduling interviews</li><li>Support onboarding and offboarding procedures for employees</li><li>Maintain and update employee records and HR databases</li><li>Help organize employee engagement activities and events</li><li>Support the performance management and appraisal process</li><li>Assist in drafting and updating HR policies and procedures</li><li>Participate in the preparation of HR reports and presentations</li><li>Provide general administrative support to the HR team</li></ul>Requirements:<ul><li>Currently pursuing or recently completed a Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field</li><li>Strong interest in starting a career in Human Resources</li><li>Excellent communication and interpersonal skills</li><li>Good organizational skills and attention to detail</li><li>Proficient in MS Office (Word, Excel, PowerPoint)</li><li>Ability to handle sensitive and confidential information with discretion</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 2 AM. Are you comfortable with this shift arrangement?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>HR: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In personApplication Deadline: 18/08/2025

HR Intern