Qureos Mentor

Prudential Plc

<div><div>Prudential&rsquo;s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people&rsquo;s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.</div><div></div>
We are seeking a highly skilled and motivated Full Stack Engineer to join our cross-functional development team. As a Full Stack Engineer, you will play a critical role in designing, developing, and maintaining both frontend and backend applications that deliver exceptional user experiences.<br>
You will collaborate closely with UX/UI designers, product managers, and other engineers to build scalable, performant, and user-friendly applications across the entire technology stack. You'll work with modern frameworks, cloud technologies, and agile development practices.<br>
If you are passionate about full stack development, modern web technologies, and creating seamless user experiences, and enjoy working in a collaborative environment, we encourage you to apply by submitting your resume and a cover letter highlighting your relevant experience and skills.<br>
Opportunities exist for suitably skilled and motivated individuals to become Subject Matter Experts (SMEs) within specific technology domains or architectural patterns.<div></div><div>
Responsibilities:</div><div></div><div>
1. Frontend Development:</div><div>
a. Develop responsive, interactive, and accessible user interfaces using modern JavaScript frameworks (React, Vue.js, Flutter).</div><div>
b. Implement component-based architectures and design systems for consistency and reusability.</div><div>
c. Optimize frontend performance and ensure cross-browser compatibility.</div><div>
2. Backend Development:</div><div>
a. Design and implement RESTful APIs and GraphQL endpoints using Node.js, Python, Kotlin, or similar technologies</div><div>
b. Integrate with databases (SQL and NoSQL) and external APIs.</div><div>
3. Database Design and Management:</div><div>
a. Work with both relational databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB, DynamoDB).</div><div>
c. Implement database migrations and maintain data integrity.</div><div>
4. Cloud Integration and Deployment:</div><div>
a. Maintaining build scripts to be used in CI/CD pipelines for automated testing, building, and deployment.</div><div>
b. Monitor and track application deployments and performance across cloud platforms such as AWS, GCP, and Azure.</div><div>
5. Testing and Quality Assurance:</div><div>
a. Write comprehensive unit tests, integration tests, and end-to-end tests.</div><div>
b. Implement automated testing pipelines and maintain high code coverage.</div><div>
c. Conduct code reviews and ensure adherence to coding standards and best practices.</div><div>
6. Performance Optimization:</div><div>
a. Monitor application performance and implement optimizations for both frontend and backend systems.</div><div>
b. Implement caching strategies and optimize database queries.</div><div>
c. Ensure applications are scalable and can handle increased load.</div><div>
7. Security Implementation:</div><div>
a. Implement security best practices including authentication, authorization, and data protection.</div><div>
b. Ensure compliance with data protection regulations and industry standards.</div><div>
8. Collaboration and Agile Development:</div><div>
a. Work closely with product managers, designers, and other engineers in an agile development environment.</div><div>
b. Participate in sprint planning, daily standups, and retrospectives.</div><div>
c. Maintain clear and comprehensive documentation for code, APIs, and development processes.</div><div></div><div>
Experience and Qualification</div><div>
Key Areas of Expertise and/or Experience:</div><div>
1. Frontend Technologies</div><div>
&bull; Proficiency in modern JavaScript/TypeScript, HTML5, and CSS3 &bull; Experience with frontend frameworks (React, Vue.js, Flutter) &bull; Knowledge of state management solutions (Redux, Vuex, NgRx) &bull; Understanding of responsive design and mobile-first development</div><div>
2. Backend Technologies</div><div>
&bull; Strong programming skills in one or more backend languages (Node.js, Python, Java, C#, Go) &bull; Experience with web frameworks (Express.js, Django, Spring Boot, ASP.NET) &bull; Understanding of RESTful API design and GraphQL</div><div>
3. Database Technologies</div><div>
&bull; Proficiency with relational databases (PostgreSQL, MySQL, SQL Server) &bull; Experience with NoSQL databases (MongoDB, Redis, DynamoDB) &bull; Understanding of database design principles and optimization</div><div>
4. Cloud and DevOps</div><div>
&bull; Understanding of cloud platforms (AWS, GCP, Azure) &bull; Understanding of CI/CD pipelines and automated deployment</div><div>
5. Development Practices</div><div>
&bull; Experience with version control systems (Git) &bull; Understanding of agile development methodologies &bull; Knowledge of testing frameworks and practices</div><div>
6. Modern Development Approaches</div><div>
&bull; Familiarity with component-driven development and design systems &bull; Understanding of JAMstack and serverless architectures &bull; Knowledge of progressive web applications (PWAs)</div><div></div><div>
Preferred Qualifications:</div><div>
&bull; Bachelor's degree in Computer Science, Software Engineering, or a related field &bull; 3+ years of experience as a Full Stack Developer or similar role &bull; Strong problem-solving and analytical thinking skills &bull; Experience with automated testing and test-driven development &bull; Understanding of web security principles and best practices &bull; Excellent communication and collaboration skills &bull; Experience working in agile/scrum environments</div><div>
Additional Qualifications:</div><div>
&bull; Experience with mobile app development (React Native, Flutter) &bull; Knowledge of machine learning and AI integration &bull; Familiarity with blockchain or emerging technologies &bull; Contributions to open-source projects &bull; Cloud certifications (AWS Developer, Google Cloud Developer)</div><div></div><div>
Technologies and Tools</div><div>
&bull; Frontend: React, Vue.js, Angular, TypeScript, JavaScript, HTML5, CSS3, Sass/SCSS &bull; Backend: Node.js, Python, Java, Express.js, Django, Spring Boot &bull; Databases: PostgreSQL, MySQL, MongoDB, Redis &bull; Cloud: AWS, Google Cloud, Azure &bull; DevOps: Docker, Kubernetes, Git, GitHub Actions, GitLab CI &bull; Testing: Jest, Cypress, Selenium, Postman &bull; Design: Figma, Adobe XD &bull; Monitoring: New Relic, DataDog, Sentry</div><div></div><div><br>
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.</div></div><div></div>

Senior Software Engineer

<div><div>Prudential&rsquo;s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people&rsquo;s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.</div><div></div><div>
Roles and Responsibilities:</div><ul><li>
Workflow Management: Lead the analysis and optimization of business processes to streamline workflow efficiency across departments. Develop and manage end-to-end workflows, ensuring alignment with business goals.</li><li>
Process Re-engineering: Spearhead process redesign initiatives to enhance operational efficiency, reduce costs, and improve quality. Identify bottlenecks, recommend changes, and oversee the implementation of new workflows. Apply process re-engineering methodologies (e.g., Lean, Six Sigma) to improve efficiency and reduce operational costs.</li><li>
UX &amp; Design Thinking: Collaborate with UX designers and development teams to create user-centric designs, ensuring that user needs are considered at every stage of the project lifecycle. Lead workshops and brainstorming sessions to encourage innovation through design thinking methodologies.</li><li>
Requirements Gathering: Lead and facilitate requirements gathering sessions with stakeholders across business units. Convert business needs into clear and actionable requirements that can be easily understood by technical teams. Collaborate with business stakeholders, IT leadership, and technical teams to understand business requirements, assess technology needs, and translate them into functional designs and solutions.</li><li>
Stakeholder Communication: Serve as the liaison between business stakeholders and technical teams, ensuring clear communication and managing expectations throughout project lifecycles.</li><li>
Change Management: Support change management initiatives by providing necessary training and resources to ensure smooth transitions during process or system upgrades.</li><li>
Documentation &amp; Reporting: Create comprehensive process documentation, user guides, and system specifications. Ensure documentation is kept up-to-date and easily accessible for stakeholders.</li><li>
Continuous Improvement: Foster a culture of continuous improvement by identifying areas for enhancement, implementing process changes, and conducting post-implementation reviews.</li></ul><div></div><div>
Qualifications:</div><ul><li>
Experience Level: 10+ years of experience in business consulting with a focus on process re-engineering, workflow automation and UX.</li><li>
Education Level: Bachelor's degree in Computer Science, or related field (Master's degree preferred).</li><li>
Advanced certification in Business Analysis (CBAP, PMI-PBA) or Process Improvement (Lean Six Sigma, etc.) preferred.</li></ul><div></div><div>
Mandatory skills:</div><ul><li>
Process Mapping &amp; Improvement: Expertise in analyzing and redesigning business processes to achieve optimal efficiency and performance.</li><li>
UX &amp; Design Thinking: Strong understanding of user experience principles, design thinking, and their application in business analysis.</li><li>
Stakeholder Management: Excellent ability to work with various stakeholders, from senior executives to operational teams, ensuring their needs are met and expectations are managed.</li><li>
Specific Skills: Proficient in process modeling and analysis tools (e.g., BPMN, Visio, etc.).</li><li>
Agile Methodologies: Hands-on experience with Agile practices (Scrum, Kanban) and tools like Jira for managing and tracking progress.</li><li>
Communication &amp; Presentation Skills: Clear, concise, and effective verbal and written communication. Strong analytical skills, leadership capabilities, effective communication, and problem-solving ability</li><li>
Strong understanding of change management processes and frameworks.</li><li>
Experience with project management tools (e.g., Jira, Trello, MS Project) and collaboration tools (e.g., Confluence, Slack).</li></ul><div></div><div>
Preferred skills</div><ul><li>
Process Automation: Experience with tools for automating workflows and processes, ServiceNow automation highly preferred (other experience considered include, UiPath, Automation Anywhere)</li><li>
Advanced Certifications: Additional certifications in UX Design, Lean Six Sigma (Black Belt), or CSPO.</li></ul><div></div><div><br>
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.</div></div><div></div>

Manager - UX Workflow Analyst

<div><div>Prudential&rsquo;s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people&rsquo;s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.</div><div></div><div>
Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer.</div><div></div><div>
This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group&rsquo;s experience in technology and healthcare solutions.</div><div></div><div>
Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India&rsquo;s first World Cup Victory!</div><div></div><div>
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.</div><div></div><div>
To partner with us in this mission, we are looking for a talented Manager &ndash; Claims Management to join our Experience team in Mumbai.</div><div></div><div>
Manager - Claims Management</div><div>
As a Manager Claims, your typical week might include the following:</div><div></div><ul><li>
Guiding processing team by providing medical opinion for Health Insurance Claims</li><li>
Ensure claims of valid settlements are made according to the company practice and procedures.</li><li>
Processing and approving medical claims pertaining to Indemnity, Benefit for both Group and Retail, with sharp FWA and Loss minimization approaches.</li><li>
Thorough on the compliance and regulatory requirements and implementation in the claims process.</li><li>
Creating detailed standard operating process for seamless functioning of claims adjudication</li><li>
Case management of potential cases to Network team, maintaining data of referred/saving achieved/impact against cashless outgo.</li><li>
Automation and rule driven decision making with timely update of benefit in TAT / TMS / Transaction</li><li>
Create and reviewing claim simplification guidelines to Improve TAT, Minimize transaction.</li><li>
Manage floor &ndash; people and SLA (TAT) &ndash; create roster, manage adequate manpower on daily basis, especially on weekends and public holidays.</li><li>
Audit of TPA processed claims and also Inhouse processed claims.</li><li>
Medical decisioning and guidance to the team</li><li>
Analytics and Dashboard &ndash; Dashboard preparation to Manage TAT, Cost vector (ACS, Pay-out ratio), Loss ratio, CS:RI ratio and regional distribution.</li><li>
Support to Group UW team for providing claims analytic input like Specific trend related to FWA, Frequency, Loss ratio, utilization of particular benefit.</li><li>
Regulatory compliances &ndash; Claim processing guideline as per compliance and timely implementation of any New Circular.</li><li>
Litigation cases &ndash; Claim related to Input and evidence in SCN (Self-containment note) to make our stand stronger in Ombudsman/any other legal forum.</li><li>
Train TPA teams &ndash; Timely Training of TPA for new benefit, process change, Understanding and claim Philosophy as per PHI standard.</li><li>
Benefit claims &ndash; Well versed with processing of Benefit claims, Creating SOP, Pay-out framework to Nominee/Legal heir.</li><li>
Collaborate with FWA Manager to provide inputs from agencies for efficient Fraud restriction and necessary checks and balances in system.</li><li>
Re-UW opinion for non-disclosure cases &ndash; Training to Team for indicated cases for Re-UW referral, tracking and corrective action basis UW decision.</li><li>
Extend support to the sales/distribution &ndash; Separate prioritization que for Green channel, Specific Agent, Broker.</li><li>
Set up and create robust governance to manage TPA process with great efficiency.</li><li>
Proficient with medical terms &amp; systems (including ICD/CPT/PCS codes).</li><li>
Collaborate with Underwriting, Actuarial, Finance and other stakeholders to ensure knowledge sharing on market trends, legal changes, and loss developments.</li></ul><div></div><div>
You could be the right candidate if you&hellip;</div><ul><li>Are a doctor by training (MBBS preferred /BAMS/BHMS/BDS)</li><li>Have 07-10 years&rsquo; experience of health Insurance claims management with at least 2-3 years&rsquo; experience in Manager role.</li><li>Understands the TPA ecosystem and has experience of managing TPA model (Preferred)</li><li>Have startup experience or setting up a team from scratch (Preferred but not mandatory)</li><li>Should be a decisive &amp; creative individual.</li><li>Should be able to make quick decisions and have good judgment and analytical skills</li><li>Have an excellent verbal and written communication skills and strong negotiation skills.</li><li>Always open to embracing change and be able to manage it</li><li>Managed team with people from Medical and Non-Medical background</li></ul><div></div><div>
This could be the gig for you if you&hellip;</div><ul><li>Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.</li><li>Like to work in a culture where everyone can see what others are doing</li><li>Take help from others when stuck and encourage others when there are setbacks</li><li>Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer</li><li>Have strong clinical knowledge and clinical decision-making skills</li><li>Have built best in class processes from a scratch.</li><li>Are passionate about leveraging digital tools to transform customer experience What can make you extra special.</li></ul><div></div><div>
What can make you extra special</div><ul><li>It&rsquo;s a great if you have already read books like Blue Ocean strategy &amp; Zero to One. Before you saw them mentioned here.</li><li>You have real stories to tell about how your team and you challenged convention and took the path less travelled.</li><li>We are keen to listen to your story; doesn&rsquo;t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly.</li></ul><div></div><div>
Location: Mumbai</div><div></div><div><br>
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.</div></div><div></div>

PHI - Manager- Claims Management

Join Prudential Plc and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Prudential Plc

ABOUT_COMPANY

Senior Software Engineer

Manager - UX Workflow Analyst

PHI - Manager- Claims Management