Qureos Mentor

Pulaski County Government

<div>Department: Human Resources

Position Control Number: 0121-002

FLSA Status: Non-Exempt; position is eligible for overtime

Safety Sensitive Designation: This position is designated as safety-sensitive.

Random Drug/Alcohol Test: Yes

Opening Date: December 15, 2025
Closing Date: December 17, 2025 at 11:59 PM 


This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management&rsquo;s right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible. 


An Equal Opportunity Employer 


JOB SUMMARY: Responsible for the administration and management of the employee benefits package offered to personnel employed within the Pulaski County Government; coordinates the administration of leave in compliance with federal and state laws and county policy. 


ESSENTIAL JOB FUNCTIONS:
<ul><li>
Develops and maintains benefit communication procedures to ensure new and existing employees are informed of the benefits package and related changes.</li><li>
Coordinates the development and planning of employee recognition programs such as the service recognition luncheon/awards program and other recognition awards as needed.</li><li>
Communicates with employees concerning their leave usage and benefit coverage.</li><li>
Provides information to the County&rsquo;s leave administration vendor regarding requests for FMLA and ADA accommodations.</li><li>
Serves as the case manager for all FMLA and ADA claims, ensuring comprehensive tracking of claims and record-keeping.</li><li>
Coordinates with employees, departments, and vendors to ensure proper documentation for FMLA and ADA claims is obtained in a timely manner.</li><li>
Conducts research and prepares reports for special projects as assigned.</li><li>
Monitors services provided by benefits providers and investigate complaints regarding payments; acts as a liaison between providers and employees to ensure proper and timely payments of benefits.</li><li>
Conducts research and makes recommendations regarding additional benefit programs for Pulaski County employees.</li><li>
Ensures the maintenance of records of coverage of employees with group health insurance in compliance with the Affordable Care Act (ACA).</li><li>
Oversees the reporting of health care coverage for Pulaski County employees to the Internal Revenue Service and to individual employees in compliance with the ACA.</li><li>
Ensures the completion by the department of all appropriate Worker&rsquo;s Compensation forms; forwards forms and medical bills to Worker&rsquo;s Compensation carrier.</li><li>
Notifies employees upon termination of ending date of benefit coverage and any conversion procedures; notifies retiring employees when eligible for continuation of health insurance.</li><li>
Ensures accuracy of monthly billing and payments received for COBRA, Retirees, and employees on leave without pay (LWOP); processes payments received from vendors.</li><li>
Maintains computerized benefit records for current and terminated employees.</li><li>
Ensures that the protected health information (PHI) of employees, benefit plan participants, and/or other individuals is maintained and transmitted in a secure and legally compliant manner.</li><li>
Fields questions, concerns, and complaints regarding PHI security and HIPAA compliance; escalates to the Director as appropriate.</li><li>
Coordinates annual open enrollment periods for all applicable employee benefits.</li><li>
Validates employee benefits information entered in the Human Resources Information System (HRIS) flows to the appropriate insurance carriers.</li><li>
Audits weekly file feed reports received from insurance carriers; troubleshoots and corrects errors.</li><li>
Reviews and updates employee benefit enrollments in the HRIS systems as appropriate.</li></ul> 


SECONDARY DUTIES AND RESPONSIBILITIES:
<ul><li>
Develops and updates forms, and communication used, in the administration of the employee benefits package.</li><li>
Presents explanation of benefits as part of the new employee orientation program.</li><li>
Answers questions and provides assistance to employees regarding benefit programs including enrollment, eligibility, and claims processing.</li><li>
Completes death claim forms for employees or family members; forwards claim form and death certificate to the insurance carrier.</li><li>
Performs other related duties as required.</li></ul> 


PERSONNEL SUPERVISED: None 


WORKING CONDITIONS: Work is performed in a smoking-restricted office environment. Occasional travel to other County facilities is required. 


MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:
<ul><li><div>
<ul><li>Comprehensive knowledge of County benefit programs and policies, including coverages and record-keeping requirements.</li><li>
Comprehensive knowledge of all laws, regulations, and ordinances governing benefit programs, benefits administration, leave time, and worker&rsquo;s compensation coverage.</li><li>
Considerable knowledge of principles and practices of benefits administration.</li><li>
Considerable knowledge of the requirements of the HIPAA privacy and security rules.</li><li>
Considerable knowledge of the modern principles, practices, and methods of Human Resource Administration.</li><li>
Good knowledge of descriptive statistics.</li><li>
Ability to implement new benefits programs and modify existing programs.</li><li>
Ability to prepare bid specifications for benefit programs.</li><li>
Ability to analyze proposals and make vendor recommendations.</li><li>
Ability to monitor services provided by benefit carriers to ensure cost-effectiveness and accuracy.</li><li>
Ability to communicate effectively in writing.</li><li>
Ability to maintain detailed records and prepare statistical and narrative reports.</li><li>
Ability to handle confidential material in a reliable manner.</li><li>
Ability to establish and maintain effective working relationships with employees, County departments, benefits providers, and vendors.</li><li>
Ability to attend work regularly and reliably.</li><li>
Skill in the operation and entering of data into a computer.</li><li>
Skill in the use of human resources and payroll information systems.</li></ul></div></li></ul> 


PHYSICAL REQUIREMENTS:
<ul><li><div>
<ul><li>Ability to hear and speak sufficiently to communicate information individually and to groups.</li><li>
Digital dexterity is needed for the operation of a computer keyboard and calculator.</li><li>
Visual acuity is needed for use of a computer monitor.</li><li>
Ability to travel to various locations within Pulaski County work sites.</li><li>
Ability to work in a constant state of alertness and in a safe manner.</li><li>
Ability to concentrate for long periods of time.</li></ul></div></li></ul> 


EDUCATION AND EXPERIENCE:
Completion of a bachelor&rsquo;s degree in human resources management, Benefits Administration, Business Administration, or a related field; considerable work experience with benefits administration, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities. 
Employment is contingent upon the successful completion of a criminal background check.

This position is safety-sensitive and is subject to random drug and alcohol testing.

Regular and reliable attendance is an essential function of this position.

#ZR

#LI-DNP
ACCESSIBILITY NOTICE: If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact humanresources@pulaskicounty.net or call (501) 340-6110.</div>

Benefits Administrator

Department: Juvenile Detention Position Control Number: 0425-004 FLSA Status: Exempt; position is not eligible for overtime Safety Sensitive Designation: This position is designated as safety-sensitive. Random Drug/Alcohol Test: Yes Opening Date: December 2, 2025 Closing Date: December 16, 2025 at 11:59 PM This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management&rsquo;s right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible. An Equal Opportunity Employer JOB SUMMARY: Responsible for assisting in the management of the operation of the Juvenile Detention Facility ensuring supervision, control, and safety of the detained juveniles. ESSENTIAL JOB FUNCTIONS: Assigns Juvenile Detention Shift Supervisors and Juvenile Detention Officers to appropriate shifts ensuring compliance with staffing regulations and policies. Monitors the detention center&rsquo;s operations to ensure compliance with policies, standards, and applicable laws. Reviews all intake files to monitor compliance with regulations concerning necessary documentation for lawful juvenile detention. Instructs in-service training classes for staff. Monitors the educational classes provided to juveniles ensuring conformance to directives from the Arkansas Department of Education. Reviews reports submitted by shift supervisors; refer any identified procedural discrepancies or juvenile disciplinary problems to Director. Prepares reports; submits to courts and Prosecuting Attorney&rsquo;s Office. Inspects the facility daily to ensure proper standards of cleanliness are maintained. Monitors condition of juvenile uniforms; ensures the disposal and replacement of juvenile uniforms as needed. Investigates complaints from citizens or agencies concerning the operation of the center or conduct of staff; responds to concerned individuals resolving issues. Inventories property, supplies, and equipment ensuring adequate quantity and proper working conditions; submits requisition for supplies. Manages administrative functions including training of personnel, food service, and building maintenance. Makes decisions regarding resident disciplinary action longer than one hour; meets with residents in restricted status to develop a plan for release from restrictions. Conducts applicant interviews and assigns applicant background investigations; makes hiring, disciplinary, and promotional recommendations. Assists with the development of budget proposals and long-range departmental planning. Assists with the development and maintenance of the facility database. Conducts research for the availability of grants; completes an application for such. Assists in the development, implementation, and enforcement of departmental goals, policies, and procedures; make recommendations for changes as appropriate. Works shift rotation as needed. Remains on call during off-duty hours on a regular basis. Attends seminars and training classes as required to maintain certification as Juvenile Detention Officer. Conduct public service presentations to the public, outside agencies, and governing officials as needed. Attends meetings as needed in the event of the absence of the Director. SECONDARY DUTIES AND RESPONSIBILITIES: Performs other related duties as required. PERSONNEL SUPERVISED: Provides direct supervision to three Juvenile Detention Shift Supervisors and indirect supervision to twenty-two Juvenile Detention Officers, one Juvenile Detention Clerk, one Environmental Specialist, three teachers, and two Instructional Aides. WORKING CONDITIONS: Work is performed primarily within a controlled detention environment. Frequent interaction with hostile and/or agitated juveniles and parents is required. The position must remain on-call for weekly periods on a regular basis. Occasional transporting of youth to other facilities is required. MINIMUM QUALIFICATIONS: REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES: Considerable knowledge of juvenile standards and policies governing juvenile detention. Considerable knowledge of the laws governing juveniles within the legal system. Good knowledge of the education development, stages, theories, and related curriculum for secondary school-age youth. Considerable knowledge of juvenile development and related emotions and physical needs. Good knowledge of techniques, principles, and methods of supervision. Good knowledge of communication and guidance techniques for dealing with youth. Ability to exercise judgment in the application of departmental rules and regulations. Ability to establish and maintain detailed and accurate recordkeeping systems. Ability to interpret and enforce departmental rules and regulations and develop modifications when necessary. Ability to react effectively in emergency situations. Ability to design and instruct training sessions on various aspects of juvenile detention procedures and juvenile care. Ability to provide supervision and direction to personnel responsible for juvenile detention. Ability to remain on-call on a regular basis. Ability to attend work regularly and reliably. Skill in the operation of a computer. PHYSICAL REQUIREMENTS: Ability to communicate orally, both individually and in groups. Digital dexterity for keyboard operation. Visual acuity is needed for use of a computer monitor and surveillance of juvenile activities and center conditions. Ability to work in a constant state of alertness and in a safe manner. Ability to concentrate for long periods of time. EDUCATION AND EXPERIENCE: Completion of college-level coursework in Law Enforcement, Criminology, Psychology, Sociology, or a related field; extensive experience in the field of juvenile detention; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities. Employment is contingent upon the successful completion of a criminal background check (no previous felony convictions), motor vehicle report, child maltreatment check, and a psychological exam. In addition to pre-employment checks, employees who operate county vehicles are required to undergo an annual motor vehicle report. This position is safety-sensitive and is subject to random drug and alcohol testing. Must possess or be able to immediately obtain a valid Arkansas Driver&rsquo;s License. Must be twenty-one (21) years of age. Regular and reliable attendance is an essential function of this position. #ZR #LI-JM1 ACCESSIBILITY NOTICE: If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact humanresources@pulaskicounty.net or call (501) 340-6110. #IND1

Assistant Juvenile Detention Director

Join Pulaski County Government and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pulaski County Government

ABOUT_COMPANY

Benefits Administrator

Assistant Juvenile Detention Director