Urwah Admin

PULLMAN

<div>Company Description 
&quot;Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
We are Heartists&reg;
&ldquo;Heartist&reg;&rdquo; describes both our culture and who we are. Everything we do comes from the heart, and we&rsquo;re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we&rsquo;re connected. So that we see what we have in common, instead of what sets us apart.
Life in Pullman
At Pullman, you&rsquo;ll find social, stylish, and game-changing ways to unleash your athletic energy. Our hotels act as living canvases, designing creative environments shaped around you.
New experiences, new acquaintances, new ideas... discover the world of Pullman.
OUR WORLD IS YOUR PLAYGROUND! 
Job Description 
The Role 
<ul><li>
Under the guidance and supervision of the Front Office Manager and / or the Night Manager, and within the limits of the established Accor, his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</li><li>
Must be thoroughly familiar with all Accor corporate and local Standards and ensure they are followed. He / She is responsible for supervising the operations at the front desk according to our hotel standards in order to ensure guest satisfaction under the control of the Front Office Manager in the accomplishment of their objectives. Must assist in accomplish obligations and goals as outlined below:</li></ul> 
Key Deliverables and Responsibilities 
Planning &amp; Organizing:<ul><li>
Review and update Logbook</li><li>
Check equipment</li><li>
Be Smart, well-groomed and maintain a friendly and cheerful disposition all the times</li><li>
Oversee the day to day operations</li><li>
Report regularly on happening to Supervisors / Night Manager (if on shift).</li><li>
Monitor Employees performance/ Coaching</li><li>
Fire Procedure</li><li>
First Aid Procedures</li><li>
Handle guest complaints and report to manager</li><li>
Implement and coordinate the Accor Standards</li><li>
Perform as per Accor Standards and in line with the Company&rsquo;s Values and Core Behaviour.</li><li>
Be fully aware of the Talk of the Walk for the day</li><li>
Proper grooming at all times</li><li>
Attend training classes as per schedule</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
of all Is aware of the daily activities and has product knowledge the hotel facilities</li><li>
Ensure panic report is printed during the shift at least twice.</li></ul> 
Operations:<ul><li>
Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.</li><li>
Register and process check in for all arrivals.</li><li>
Update and check guest information into the computer after a complete check in.</li><li>
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests&rsquo; departure.</li><li>
Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>
Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.</li><li>
Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>
Check and convey message to guests.</li><li>
Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.</li><li>
To check the paymaster and assist Supervisors to have No paymasters pending.</li><li>
Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day.</li><li>
Check Hotel situation, occupancy, functions, groups, MIPs/VIPs &amp; RIPs.</li><li>
File daily reception report and documents systematically.</li><li>
Print panic report (at least twice a shift).</li><li>
Attend briefings; take notes and action with appreciated follow up.</li><li>
Focus on the guests, maintain eye contact and ensure all guest at the desk are acknowledged.</li><li>
At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations.</li><li>
Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li><li>
He/she is familiar with all related company documentation and especially with the relevant Accor Standards for his/her field of responsibility.</li><li>
Perfect grooming all the time.</li><li>
Drive Upselling.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li></ul> 
Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:<ul><li>
Ensure proper care of all equipment and furniture entrusted for Heartists use.</li><li>
Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.</li><li>
Knows the safety regulations and ensures their application &amp; ensures the safety of people and property in the hotel.</li><li>
Respects and ensures respect of the hotel's commitments to the &quot;Environment Charter&quot; of Sustainability program (saving energy, recycling, sorting waste etc).</li><li>
Understands and strictly adhere to the Rules &amp; Regulations established in the Heartists Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health and Safety.</li><li>
Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.</li><li>
Does not disclose any financial information or any other information of the Accor Hotels.</li></ul> 

Additional Information 
Strong interpersonal and problem solving abilities 
Experience with Front Desk Operations.
Russian Speaker preferred</div>

Receptionist

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
What you will be doing:<ul><li>
Be responsible for all cleaning of guest rooms.</li><li>
Ensure that to have enough quantity of guest amenities on your trolley.</li><li>
Ensure the work quality up to standard.</li><li>
Handle all service matters to guests.</li><li>
Strictly follow Lost and Found procedure.</li><li>
Be aware of the daily hotel activities and has product knowledge of all the hotel facilities.</li><li>
Proper grooming at all times.</li><li>
Proper stock of guest amenities, cleaning supplies, clean linen are arranged well on the trolley before starting the work.</li><li>
Check and make note of all the room with&rdquo; Do Not Disturb&rdquo; sign before the end of the shift.</li><li>
Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.</li><li>
At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.</li></ul> 
Qualifications 
Your experience and skills include:<ul><li>
Previous experience in Hotel Housekeeping department desirable</li><li>
Previous experience in 5 star property desirable</li><li>
Must be proactive with a meticulous eye for detail</li><li>
Dynamic, energetic, creative and thrives under pressure</li></ul></div>

Housekeeping Attendant

<div>Company Description 
&quot;Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
We are Heartists&reg;
&ldquo;Heartist&reg;&rdquo; describes both our culture and who we are. Everything we do comes from the heart, and we&rsquo;re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we&rsquo;re connected. So that we see what we have in common, instead of what sets us apart.
Life in Pullman
At Pullman, you&rsquo;ll find social, stylish, and game-changing ways to unleash your athletic energy. Our hotels act as living canvases, designing creative environments shaped around you.
New experiences, new acquaintances, new ideas... discover the world of Pullman.
OUR WORLD IS YOUR PLAYGROUND! 
Job Description 
This job opportunity is with a planned starting date of 1st September 2025. 
Key Responsibilities:
Reservations:<ul><li>
Handle individual and group room reservation requests via phone, email, or other channels.</li><li>
Accurately enter bookings into the reservation system (e.g., Opera, PMS).</li><li>
Provide information about room types, rates, promotions, and availability.</li><li>
Upsell rooms and services to maximize revenue.</li><li>
Ensure all reservation details are accurate and updated.</li><li>
Process reservation modifications and cancellations in line with company policy.</li></ul>
Call Center Operations:<ul><li>
Answer inbound calls promptly and professionally.</li><li>
Respond to general inquiries, complaints, or requests for information.</li><li>
Redirect calls to appropriate departments when necessary.</li><li>
Log all guest interactions in the CRM or ticketing system.</li><li>
Handle last-minute requests or emergencies calmly and efficiently.</li></ul> 
Qualifications<ul><li> 
1&ndash;2 years of experience in reservations, call center, or customer service.</li><li>
Familiarity with hotel reservation systems (e.g., Opera) and telephone systems.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to multitask, stay calm under pressure, and solve problems efficiently.</li><li>
Flexible with working hours, including weekends and holidays.</li></ul></div>

Guest Service Agent (Reservation/Call Center)

<div>Company Description 
&quot;Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
We are Heartists&reg;
&ldquo;Heartist&reg;&rdquo; describes both our culture and who we are. Everything we do comes from the heart, and we&rsquo;re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we&rsquo;re connected. So that we see what we have in common, instead of what sets us apart.
Life in Pullman
At Pullman, you&rsquo;ll find social, stylish, and game-changing ways to unleash your athletic energy. Our hotels act as living canvases, designing creative environments shaped around you.
New experiences, new acquaintances, new ideas... discover the world of Pullman.
OUR WORLD IS YOUR PLAYGROUND! 
Job Description 
This job opportunity is with a planned starting date of 15th August 2025 
Key Responsibilities:<ul><li>
Prepare and cook items from the a la carte menu to the highest standard.</li><li>
Ensure all dishes are prepared and presented consistently according to recipes and plating guidelines.</li><li>
Assist in daily mise en place and ensure readiness for service.</li><li>
Maintain cleanliness and organization of assigned kitchen areas.</li><li>
Follow proper food handling and sanitation standards (HACCP or equivalent).</li><li>
Report any kitchen maintenance or equipment issues to the Chef de Partie.</li><li>
Minimize food waste and contribute to cost control by following portion guidelines.</li><li>
Support team members and maintain a positive, respectful working environment.</li><li>
Participate in training and development sessions to enhance skills.</li></ul> 
Qualifications<ul><li> 
Minimum 1 year of experience in a similar role, preferably in a fine dining or hotel setting.</li><li>
Solid knowledge of a la carte service and food presentation standards.</li><li>
Ability to work efficiently in a fast-paced, high-pressure environment.</li><li>
Strong teamwork, communication, and time management skills.</li><li>
Flexibility to work various shifts, including weekends and holidays.</li><li>
Basic knowledge of kitchen safety and sanitation protocols.</li></ul></div>

Commis I – A La Carte

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description<ul><li> 
Provides excellent guest service in both F&amp;B functions and meeting events</li><li>
Sets up and tears down F&amp;B functions as well as meeting events as required</li><li>
Helps maintain a clean and organized workplace</li><li>
Assists the Outlet Manager with preparing for and executing functions</li><li>
Leads a team of Servers for assigned functions</li><li>
Coordinates, organizes and helps to give proper assistance to servers</li><li>
Maximizes productivity and efficiency of service staff</li><li>
Ensures that all aspects of the dining room/banquet facilities are ready</li><li>
Assigns tasks and performs opening and closing duties</li><li>
Actively participates in the environmental program and department specific initiatives in working towards sustainable operations</li><li>
To be Health &amp; Safety conscious and actively involved in maintaining a safe work environment</li></ul><ul><li>
Performs any and all other tasks, which are assigned by management</li><li>
Upholds the highest standard of internal and external customer service at all time</li><li>
Assist with other F&amp;B functions and tasks as required.</li><li>
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.</li><li>
Follows all policies and procedures ascertained by the hotel.</li></ul> 
Qualifications<ul><li> 
Walking and standing are required during the working day.</li><li>
Good Command of English language and communication skills</li><li>
Must be computer and system literate</li><li>
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity and to fulfill cleaning tasks occasionally</li></ul></div>

Captain

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
This Job opportunity is with a planned starting date of 15th August 2025.
Key Responsibilities:<ul><li>
Craft Cocktails: Prepare a wide range of cocktails, wines, and beverages with precision, showcasing your mixology skills and aligning with the high standards.</li><li>
Guest Engagement: Interact with guests, offering personalized drink recommendations and ensuring their needs are met with warmth and professionalism.</li><li>
Bar Management: Maintain a clean, organized, and welcoming bar area, ensuring smooth operations and a polished guest experience.</li><li>
Collaboration: Work with the team to support the development of seasonal beverage menus that complement dining options and elevate the overall guest experience.</li><li>
Inventory Control: Assist in managing stock, ordering supplies, and minimizing wastage to ensure consistent service quality.</li><li>
Stay Updated: Keep informed of industry trends and new cocktail techniques to continuously improve your skills and contribute fresh ideas to the bar&rsquo;s offerings.</li><li>
Team Support: Collaborate with other bar staff to ensure efficient service and maintain a positive team environment.</li></ul> 
Qualifications<ul><li> 
Exceptional Skills: Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.</li><li>
Operational Knowledge: You&rsquo;re proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.</li><li>
Educational Background: A relevant educational qualification, such as a Bachelor&rsquo;s degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.</li><li>
Great Personality: We celebrate individuality and authenticity&mdash;we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.</li></ul></div>

Bartender

<div>Company Description 
Pullman Dubai Downtown is a cosmopolitan 5 Star hotel located in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall, and the Dubai Downtown area.
Each of our 340 stylishly designed rooms and suites, offers views of the Burj Khalifa, Canal view, and Business Bay district. 
Job Description 
We are seeking a dynamic and results-driven Assistant Director of Sales - Leisure to join our Sales &amp; Marketing team reporting to Director of Sales &amp; Marketing. As a key member of the team, you will be responsible for driving sales growth and managing our leisure sales operations.<ul><li>
Develop and implement comprehensive sales strategies to maximize revenue in the leisure sector</li><li>
Lead, motivate, and mentor a high-performing sales team to achieve and exceed targets</li><li>
Establish and maintain strong relationships with key clients, partners, and stakeholders in the industry</li><li>
Analyze market trends and competitor activities to identify new business opportunities</li><li>
Create and deliver compelling sales presentations to potential clients and partners</li><li>
Collaborate with cross-functional teams to ensure seamless delivery of products and services</li><li>
Monitor and report on sales performance, providing regular updates to senior management</li><li>
Forecast sales, set targets, and develop action plans to ensure consistent growth</li><li>
Participate in industry events and networking opportunities to promote our brand and services</li></ul> 

Qualifications 
<ul><li>
Minimum of 3 years of experience in sales management in similar role for a reputed Hotel in Dubai.</li><li>
Proven track record of meeting and exceeding sales targets in a competitive Leisure market</li><li>
Exposure to Corporate Segment would be a Plus.</li><li>
Strong leadership skills with the ability to inspire and motivate a sales team</li><li>
Excellent negotiation, communication, and interpersonal skills</li><li>
Proficiency in customer relationship management (CRM) software and sales analytics tools</li><li>
In-depth knowledge of the leisure industry, including current trends and market dynamics</li><li>
Strong presentation and public speaking abilities</li></ul> 

Additional Information 
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul></div>

Assistant Director of Sales - Leisure

Join PULLMAN and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.