Qureos Mentor

Pullman Hotels & Resorts

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 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 
 Job Summary (this role is available to start as of 1st September):
 
 
 
 The Hotel Animator is responsible for organizing, coordinating, and delivering engaging recreational and entertainment activities for hotel guests of all ages. This role is essential in creating a vibrant, enjoyable atmosphere that enhances the guest experience and encourages guest participation and satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Plan, organize, and execute daily entertainment programs and activities (e.g., games, sports, arts &amp; crafts, themed evenings, kids&rsquo; activities).
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 Interact actively with guests, encouraging participation and ensuring everyone feels welcome and included.
 </li>
 <li>
 Host or support evening entertainment such as quizzes, karaoke, live shows, or themed parties.
 </li>
 <li>
 Monitor and ensure the safety of guests during all activities.
 </li>
 <li>
 Work closely with other departments (e.g., F&amp;B, Front Office) to coordinate events and enhance guest satisfaction.
 </li>
 <li>
 Maintain activity equipment and areas in clean and working condition.
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 Adapt activities to suit guest demographics and seasonal demand.
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 Handle guest feedback and resolve minor issues during activities.
 </li>
 <li>
 Represent the hotel&rsquo;s values with a friendly and energetic attitude.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required; degree or certification in hospitality, tourism, performing arts, or recreation is a plus.
 </li>
 <li>
 Proven experience in entertainment, recreation, guest relations, or a similar role, preferably in a hotel, resort, or cruise ship environment.
 </li>
 <li>
 Strong communication and interpersonal skills &ndash; must be friendly, outgoing, and confident engaging with guests of all ages and backgrounds.
 </li>
 </ul>
</div>

Animator

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 We are Heartists&reg;
 
 
 
 &ldquo;Heartist&reg;&rdquo; describes both our culture and who we are. Everything we do comes from the heart, and we&rsquo;re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
 
 
 We believe that the world is more welcoming when we&rsquo;re connected. So that we see what we have in common, instead of what sets us apart.
 
 
 
 Life in Pullman
 
 
 
 At Pullman, you&rsquo;ll find social, stylish, and game-changing ways to unleash your athletic energy. Our hotels act as living canvases, designing creative environments shaped around you.
 
 
 New experiences, new acquaintances, new ideas... discover the world of Pullman.
 
 
 OUR WORLD IS YOUR PLAYGROUND!
 
 
 
 Job Description
 
 
 
 A unique opportunity exists for an experienced hospitality professional with exceptional guest focus to be a Guest Experience Manager.
 
 
 Working within our operations team you will establish quality and standards, expectations and metrics to ensure the team and operation perform at the highest level to exceed the expectations of the guest.
 
 
 You will guide and mentor the Operations team to ensure total guest satisfaction
 
 
 Target profitability for the business whilst maintaining high standards
 
 
 Create and maintain business reports reflecting operational movement
 
 
 Ensure that strategies, policies, standard operating procedures and practices are formulated and ensure that effective conflict resolution enables meeting financial and service quality targets
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience working in a hotel environment is necessary at a Supervisor or Management level
 </li>
 <li>
 A passion for interacting with people and a desire to go above and beyond to assist our guests.
 </li>
 <li>
 Proven experience in managing a team.
 </li>
 <li>
 Opera knowledge
 </li>
 <li>
 Willingness to work shifts, weekends and public holidays as part of the job role
 </li>
 <li>
 Have a valid Responsible Service of Alcohol certificate
 </li>
 </ul>
</div>

Guest Experience Manager

Join Pullman Hotels & Resorts and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pullman Hotels & Resorts

ABOUT_COMPANY

Animator

Guest Experience Manager