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Pulse Final Mile

Accelerate your career at Pulse Final Mile, a leading provider of transportation solutions with cutting- edge technology at the core. At Pulse Final Mile, we are customer-centric and strive to deliver the difference, one customer, one home, and one delivery at a time.Job Description:As an Operations Manager (OM) at Pulse Final Mile, you will play a pivotal role in providing support to home delivery services for key client(s) and local operations. This fast-paced position requires a skilled professional capable of coordinating multiple projects, maintaining positive customer relationships, and driving operational efficiency.Responsibilities:<ul><li>Coordinate effective communication flow between Network Carrier Partners (NCPs), customers, clients, and retail partners.</li><li>Provide on-site warehouse support daily to ensure carrier teams and drivers adhere to client SOW procedures.</li><li>Oversee the recruitment, processing, and performance of carriers, including the onboarding, training, and development of Network Carrier Partners (NCPs).</li><li>Act as the local Pulse representative within the market, fostering a positive image and ensuring adherence to Pulse standards, while upholding the Pulse culture and values.</li><li>Fully responsible for P&amp;L management, demonstrating fiscal responsibility in operations.</li><li>Directly responsible for hiring, training, and developing direct reports.</li><li>Report directly to the Director of Operations, providing regular updates on operations and performance.</li><li>Serve as a subject matter expert in all fields, both client-related and Pulse-related.</li><li>Possess an intermediate understanding of office suite tools, including Excel, PowerPoint, Word, Power Apps, and SharePoint.</li><li>Ensure compliance with specified contract metrics and terms.</li><li>Maintain high standards for all operational activities.</li><li>Direct and guide supporting management staff.</li><li>Manage contract drivers who are operating up to 7 days per week.</li><li>Work with Pulse senior leadership to develop future sales opportunities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent related work or military experience.</li><li>5 years of operations experience.</li><li>Experience with Microsoft Office (PowerPoint and Project).</li><li>Supervisory experience in a transportation/supply chain environment.</li><li>P&amp;L experience.</li><li>Proven leadership and collaboration skills with experience effectively supervising, coaching, and influencing employees.</li><li>Excellent analytical, communication, and time management skills.</li></ul>Pulse Final Mile is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Type: Full-timePay: $85,000.00 - $95,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Final Mile - Operations Manager

Join Pulse Final Mile and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pulse Final Mile

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Final Mile - Operations Manager