Urwah Admin

Punch Digital Agency

Key Responsibilities<ul><li>Campaign Management: Plan, set up, manage, and monitor digital ad campaigns across web, mobile, and social media platforms.</li><li>Ad Trafficking: Ensure accurate ad placement and delivery across all designated channels.</li><li>Performance Optimization: Analyze performance data, identify improvement areas, and adjust strategies to maximize results.</li><li>Troubleshooting: Detect and resolve technical issues with ad servers and campaign delivery to maintain seamless operations.</li><li>Reporting: Prepare detailed performance reports, highlighting campaign success and actionable insights for future improvements.</li><li>Collaboration: Coordinate with sales, marketing, creative, and technical teams to achieve aligned campaign goals.</li><li>Compliance: Maintain adherence to industry standards, data governance policies, and regulatory requirements.</li></ul>Key Skills &amp; Competencies<ul><li>Technical Proficiency: In-depth knowledge of ad servers, ad exchanges, and digital advertising technologies.</li><li>Analytical Skills: Strong ability to interpret data, derive insights, and apply them for campaign optimization.</li><li>Attention to Detail: Precision in campaign setup, monitoring, and reporting to ensure accuracy.</li><li>Communication Skills: Ability to clearly convey technical concepts and collaborate effectively with cross-functional teams.</li><li>Problem-Solving: Quick and effective resolution of technical and operational challenges.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs200,000.00 per monthExperience:<ul><li>Meta Business Suite: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

HR Operations Specialist

Key Responsibilities<ul><li>Campaign Management: Plan, set up, manage, and monitor digital ad campaigns across web, mobile, and social media platforms.</li><li>Ad Trafficking: Ensure accurate ad placement and delivery across all designated channels.</li><li>Performance Optimization: Analyze performance data, identify improvement areas, and adjust strategies to maximize results.</li><li>Troubleshooting: Detect and resolve technical issues with ad servers and campaign delivery to maintain seamless operations.</li><li>Reporting: Prepare detailed performance reports, highlighting campaign success and actionable insights for future improvements.</li><li>Collaboration: Coordinate with sales, marketing, creative, and technical teams to achieve aligned campaign goals.</li><li>Compliance: Maintain adherence to industry standards, data governance policies, and regulatory requirements.</li></ul>Key Skills &amp; Competencies<ul><li>Technical Proficiency: In-depth knowledge of ad servers, ad exchanges, and digital advertising technologies.</li><li>Analytical Skills: Strong ability to interpret data, derive insights, and apply them for campaign optimization.</li><li>Attention to Detail: Precision in campaign setup, monitoring, and reporting to ensure accuracy.</li><li>Communication Skills: Ability to clearly convey technical concepts and collaborate effectively with cross-functional teams.</li><li>Problem-Solving: Quick and effective resolution of technical and operational challenges.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs200,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Ad Operations Specialist

Onsite Job: DHA Phase 8 (Ex-Park View), LahoreAbout Punch:Punch is a full-service digital agency on a mission to build the best digital experiences. We specialize in delivering innovative digital solutions that empower businesses to thrive in a competitive world.We are looking for an Accounts Executive to manage client relationships, oversee project execution, and ensure seamless communication between internal teams and clients. This role is similar to that of a Project Manager or Client Success Executive, requiring a proactive approach to client management and project coordination.What we look for:We seek individuals with excellent communication skills, a client-centric mindset, and the ability to manage multiple projects efficiently.Job Responsibilities:<ul><li>Act as the primary point of contact for clients, ensuring their needs are met.</li><li>Oversee project timelines, deliverables, and scope, ensuring successful execution.</li><li>Collaborate with internal teams (engineering, design, growth) to align deliverables with client expectations</li><li>Manage client communications, including status updates, feedback collection, and issue resolution</li><li>Track project performance, ensuring timely completion and client satisfaction.</li><li>Identify upsell or cross-sell opportunities to maximize client value.</li><li>Maintain detailed records of client interactions and project progress in HubSpot.</li></ul>Skills Required:<ul><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and prioritize tasks effectively.</li><li>Problem-solving mindset with a focus on delivering exceptional client experiences.</li><li>Familiarity with project management tools (Asana, Jira, Trello) is a plus.</li></ul>Bonus Points For:<ul><li>Experience in client-facing roles such as account management, project management, or customer success.</li><li>Understanding of digital services, including engineering, design, and marketing.</li></ul>Ability to commute/relocate: Lahore (Required)Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Accounts Executive

OverviewWe're seeking an experienced Technical Project Lead to drive the successful delivery of complex technical projects from conception to deployment. This role combines technical expertise with strong project management skills to lead cross-functional teams and ensure high-quality deliverables on time.Key Requirements<ul><li>Lead end-to-end project delivery including planning, execution, monitoring, and closure</li><li>Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders</li><li>Develop comprehensive project plans, timelines, and resource allocation strategies</li><li>Identify and mitigate project risks, dependencies, and blockers proactively</li><li>Facilitate stakeholder communication and manage expectations across all project phases</li></ul>Technical Oversight<ul><li>Provide technical guidance and architectural direction for development teams</li><li>Review technical designs, code quality, and implementation approaches</li><li>Ensure adherence to coding standards, best practices, and security protocols</li><li>Make critical technical decisions and trade-offs to meet project objectives</li><li>Collaborate with engineering teams to resolve complex technical challenges</li></ul>Team Management<ul><li>Lead and coordinate cross-functional teams including developers, designers, QA engineers, and DevOps</li><li>Conduct regular team meetings, stand-ups, and project retrospectives</li><li>Mentor junior team members and support their professional development</li><li>Foster a collaborative environment that encourages innovation and continuous improvement</li><li>Manage resource allocation and team capacity planning</li></ul>Stakeholder Engagement<ul><li>Interface with product managers, business stakeholders, and executive leadership</li><li>Provide regular project updates, status reports, and risk assessments</li><li>Gather and analyze requirements, translating business needs into technical solutions</li><li>Facilitate decision-making processes and conflict resolution</li><li>Present project outcomes and recommendations to senior management</li></ul>Required Qualifications<ul><li>Programming Expertise: 5+ years of hands-on development experience in modern programming languages (Python, Java, JavaScript, C#, or similar)</li><li>System Architecture: Strong understanding of software architecture patterns, microservices, and distributed systems</li><li>Database Knowledge: Experience with SQL and NoSQL databases, data modeling, and optimization</li><li>Cloud Platforms: Proficiency with AWS, Azure, or GCP cloud services and deployment strategies</li><li>DevOps &amp; CI/CD: Familiarity with containerization (Docker), orchestration (Kubernetes), and automated deployment pipelines</li></ul>Project Management<ul><li>Methodologies: Experience with Agile/Scrum, Kanban, or other project management frameworks</li><li>Tools: Proficiency with project management tools (Jira, Asana, Monday.com) and collaboration platforms</li><li>Planning &amp; Estimation: Ability to break down complex projects, estimate effort, and create realistic timelines</li><li>Risk Management: Experience identifying, assessing, and mitigating project risks</li></ul>Leadership &amp; Communication<ul><li>Team Leadership: Proven track record of leading technical teams and delivering complex projects</li><li>Communication: Excellent verbal and written communication skills with ability to present to various audiences</li><li>Problem Solving: Strong analytical and critical thinking skills with ability to resolve conflicts</li><li>Adaptability: Comfortable working in fast-paced, dynamic environments with changing requirements</li></ul>Success Metrics<ul><li>On-time and on-budget project delivery</li><li>Team satisfaction and retention rates</li><li>Quality metrics and reduced post-deployment issues</li><li>Stakeholder satisfaction scores</li><li>Successful adoption of delivered solutions</li></ul>Job Type: Full-timeJob Type: Full-timeWork Location: In person

Technical Project Lead

About Punch:Punch is a full-service digital agency expanding into AI services and solutions. We're building cutting-edge AI capabilities to help businesses transform their operations and customer experiences. As we scale our AI services division, we need a driven sales professional to spearhead our direct outreach efforts and connect with companies ready to embrace AI transformation.We are seeking a detail-oriented Digital Marketing Specialist to lead our direct marketing campaigns and drive growth in our AI services business.What We Look For:We value precision, technical curiosity, and results-driven professionals who can adapt quickly in a fast-paced environment. We provide opportunities to work with cutting-edge AI technologies while building your sales and marketing expertise.Job Responsibilities:Direct Outreach &amp; Lead Generation:<ul><li>Execute direct outreach campaigns targeting companies that need AI services and solutions</li><li>Identify and research potential clients across various industries who could benefit from AI implementation</li><li>Conduct outbound sales activities through email, phone calls, and text messaging</li><li>Build and maintain prospect databases with detailed company and contact information</li><li>Qualify leads and schedule meetings for senior sales team members</li></ul>Campaign Management &amp; Automation:<ul><li>Set up, manage, and optimize multi-channel automation campaigns (email, SMS, phone)</li><li>Ensure email deliverability by monitoring spam scores, domain reputation, and inbox placement</li><li>Configure and maintain CRM systems and sales automation tools</li><li>A/B test different messaging approaches across email, phone, and text channels</li><li>Monitor campaign performance metrics and provide detailed analytics reporting</li></ul>Technical Implementation:<ul><li>Troubleshoot technical issues with campaign tools and platforms on-the-fly</li><li>Implement email authentication protocols (SPF, DKIM, DMARC) to improve deliverability</li><li>Manage email warming processes and sender reputation maintenance</li><li>Configure tracking pixels, UTM parameters, and conversion tracking</li><li>Integrate various sales tools and platforms to create seamless workflows</li></ul>Performance Optimization:<ul><li>Analyze campaign metrics including open rates, response rates, conversion rates, and ROI</li><li>Create detailed reports on outreach performance and present insights to management</li><li>Continuously iterate and improve messaging based on data and feedback</li><li>Conduct competitor analysis and market research to refine targeting strategies</li><li>Optimize send times, frequency, and segmentation for maximum effectiveness</li></ul>Skills Required:Sales &amp; Communication:<ul><li>Minimum 2 years of experience in B2B sales, outbound marketing, or business development</li><li>Excellent written and verbal communication skills with ability to craft compelling messaging</li><li>Strong phone presence and ability to handle cold calling effectively</li><li>Experience with consultative selling and solution-based sales approaches</li><li>Ability to understand and communicate technical AI concepts to business stakeholders</li></ul>Technical &amp; Analytical:<ul><li>Detail-oriented with exceptional organizational and project management skills</li><li>Proficiency with CRM systems (HubSpot, Salesforce, Pipedrive) and sales automation tools</li><li>Understanding of email marketing platforms and deliverability best practices</li><li>Experience with analytics tools (Google Analytics, email marketing analytics)</li></ul>AI Services Knowledge:<ul><li>Understanding of AI/ML applications in business (chatbots, automation, data analysis, etc.)</li><li>Ability to identify AI use cases and pain points in different industries</li><li>Familiarity with current AI trends and how they apply to business solutions</li><li>Technical curiosity to learn about AI services and communicate value propositions effectively</li></ul>Problem-Solving &amp; Adaptability:<ul><li>Ability to figure things out independently and solve problems on-the-fly</li><li>Strong research skills for prospect identification and market analysis</li><li>Adaptability to work in fast-paced startup environment</li><li>Self-motivated with ability to work independently and meet targets</li><li>Resilience in handling rejection and maintaining consistent outreach volume</li></ul>Bonus Points For:<ul><li>Experience selling technical services or software solutions</li><li>Knowledge of AI/ML platforms and tools (OpenAI, Google Cloud AI, AWS ML)</li><li>Background in lead generation for B2B SaaS or technology companies</li><li>Experience with LinkedIn Sales Navigator and social selling</li><li>Understanding of marketing automation and lead nurturing workflows</li><li>Previous experience in agencies or consultancy environments</li></ul>Benefits at Punch:<ul><li>Competitive Salary &amp; Performance-Based Commissions</li><li>Paid Time Off &amp; Holidays</li><li>Health &amp; Wellness Support</li><li>Professional Growth &amp; Development (including AI/ML training)</li><li>Collaborative Culture &amp; Recognition</li><li>Access to cutting-edge AI tools and technologies</li><li>Opportunity to be part of the AI revolution in business</li><li>Operational Support &amp; Relocation Assistance</li></ul>Ability to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Join us in connecting businesses with transformative AI solutions. Help us build relationships that drive innovation and growth in the rapidly expanding AI services market.Job Type: Full-timeWork Location: In person

Marketing Specialist