Abrar Admin

Pure Data Centres Group

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 Job Description
 
 
 
 
 Core Responsibilities &amp; Deliverables
 
 
 
 
 Leadership &amp; Site Operations
 
 
 
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 Support Data Centre Manager with daily operations on site. Lead engineering teams to ensure accurate labour management and planning to fulfil required workloads within acceptable timeframes.
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 Take responsibility for Health, Safety, and Environment (HSE) across all engineering maintenance and reactive activities, promoting a strong safety culture.
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 Work with stakeholders (central teams/customers etc.) to define strategic objectives for the site and manage their implementation.
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 Ensure engineering teams are trained and competent in their functional roles and to act as first-line responders for site incidents to minimise downtime (internal, external, scenario etc.).
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 Implement and oversee a rigorous change management system to maintain 100% uptime and zero customer impacting failures.
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 Plan, implement, and supervise all operations, maintenance, and energy management programs.
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 Identify and risk assess operational deficiencies and recommend improvements to enhance site performance.
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 Ensure operational standards, compliance requirements, and company policies are embedded in day-to-day activities.
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 Oversee critical facility systems including BMS, CAFM, mechanical, and electrical infrastructure.
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 Act as a Senior Authorised Person (where applicable) for High Voltage and Low Voltage electrical systems.
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 Support with enhancing maintenance by recommending and implementing improvements to the maintenance programme.
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 Understand engineering design and operational aspects of all site systems.
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 Manage incident and emergency response, including equipment failures, fires, evacuations, and security incidents.
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 Participate in the company on-call rota as first-line escalation.
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 Review service failures, produce incident reports, and track corrective action plans to completion.
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 Monitor and report on weekly and monthly metrics, prioritising critical operational issues to drive productivity and reduce repeat failure increasing overall service availability.
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 Develop and maintain Data Centre operating procedures (OPs, emergency, standard, etc.) to ensure consistency and reliability.
 
 
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 Engineering Operations, Maintenance &amp; Asset Management
 
 
 
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 Oversee resolution of all identified issues across all site infrastructure and items that are assigned via management and supervisory teams.
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 Ensure teams are responding to all faults, incidents, and remedial actions and that they are logged, tracked, and closed via the Service Desk Incident Management System.
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 Oversee scheduling of planned preventative maintenance, contracted maintenance, and general maintenance to minimise service disruption.
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 Oversee management of the site Permit to Work (PTW) system and ensure Risk Assessments and Method Statements (RAMS) are reviewed and applied.
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 Coordinate with internal engineering teams and contractors to safely deliver maintenance, repairs, and customer-impacting activities.
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 Maintain accurate operational records, including CMMS/CAFM data, asset information, incident reports, and maintenance documentation.
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 Support Data Centre Manager with raising and maintenance of Risk Register and life cycle planning for all site assets.
 
 
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 Safety, Compliance &amp; Procedures
 
 
 
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 Ensure all activities comply with HSE legislation, local regulations, and company policies.
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 Promote and maintain a strong health and safety culture across the site.
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 Utilise monitoring systems (BMS, PMS, CMS) to support effective fault response, performance monitoring, and operational decision-making.
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 Support incident investigations and Root Cause Analysis (RCA), implementing corrective and preventative actions to reduce repeat failures.
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 Be fully conversant with company policies, operating and emergency procedures, and initiate improvements to minimise risk and promote best practice.
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 Ensure site compliance is maintained to local legislative standards with any statutory compliance concerns raised, documented and having a clear action plan to achieve compliance.
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 Work with ESG (Environmental Sustainability and governance) teams to improve sustainability and ensure accurate ESG reporting is complete each year.
 
 
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 Incident &amp; Customer Management
 
 
 
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 Develop strong customer relationships and embed a culture of &ldquo;Service Excellence&rdquo; across all engineering teams.
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 Attend customer service review meetings and provide accurate reporting.
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 Coordinate customer communication for planned and unplanned maintenance, ensuring alignment with site teams.
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 Ensure internal teams and vendors meet customer timelines and deliverables.
 
 
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 Financial Management
 
 
 
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 Support the Data Centre Manager with planning, budgeting, and control of operating and capital expenditure.
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 Review and understand all annual budgets, forecasts, management plans, monthly performance reports, and variance reports. Support DCM in the population of these where required to ensure successful financial management.
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 Identify cost and efficiency improvements.
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 Qualify vendors, implement procurement processes, and assist with contract negotiation.
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 Track vendor performance against contracts and SLAs to ensure value for money.
 
 
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 Team Management Responsibilities &amp; Key Relationships
 
 
 
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 Direct line manager to Engineering Supervisors, HVAC Lead (where applicable), and Maintenance Team Leaders.
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 Oversees all shift-based and day teams, providing direct and indirect supervision.
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 Collaborates with Data Centre Manager, internal engineering teams, contractors, and external stakeholders.
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 Deputy for Data Centre Manager during absence.
 
 
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 SKILLS, Qualifications AND EXPERIENCE
 
 
 
 
 Core Skills (Required)
 
 
 
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 Strong written and verbal communication skills across diverse stakeholder groups
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 Collaborative leadership style with the ability to motivate, develop, and support teams.
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 Strong problem-solving capability and continuous improvement mindset
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 Ability to make sound leadership decisions in operational and high-pressure environments
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 Lead by example, providing guidance, support, and mentoring to all site engineering teams.
 
 
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 Qualifications
 
 
 
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 Recognised technical qualification in Electrical or Mechanical Engineering (e.g, NVQ Level, City &amp; Guilds, BTEC, or equivalent).
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 Authorised Person / AP12 / AP15 or equivalent (Electrical) certification, or demonstrable experience operating as an AP under a formal Safety Rules system, capability to progress to Senior Authorise Person.
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 Desired management level training in leading and motivating teams.
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 IT literate &ndash; Microsoft Office, SharePoint, CMMS/CAFM systems.
 
 
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 Experience
 
 (desired)
 
 
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 Minimum 4 years post-qualification experience, including leadership experience and planning experience.
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 Experience in operation of data centres or other critical environments.
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 Experience operating in customer-facing roles and resolving technical problems in high-pressure environments.
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 Understanding of safe systems of work and able to evidence the implementation of these in previous roles (PTW, RAMS, Change Management etc.).
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 Strong knowledge of BMS, PPM, CAFM, and Change Management processes.
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 Knowledge of and experience working to international HSE standards.
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 Experience maintaining HVAC systems, chillers, cooling towers, low/medium voltage electrical systems, UPS, generators, and associated plant.
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 Strong troubleshooting and repair experience of critical building infrastructures.
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 Knowledge of safe electrical and mechanical practices in line with regulatory standards.
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 Experience implementing cost controls and financial oversight.
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 Personable, approachable, and able to lead by example while meeting/exceeding operational and customer targets.
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 Experience implementing projects in technical environments with awareness of managed service challenges.
 
 
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 Note:
 
 The successful candidate will be required to complete pre-employment screening to BS7858:2019, or national equivalent. (Covers: Confirmation of identity, legal right to work, financial probity, criminal history and associations with proscribed organisations). It is the policy of Pure DC that all individuals have a responsibility for the security and protection of company&rsquo;s Information and IT Resources over which they have control, according to their role.
 
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Engineering Operations Manager

Join Pure Data Centres Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pure Data Centres Group

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Engineering Operations Manager