Qureos Mentor

Purpose Financial

Purpose Financial, Inc. is an innovative consumer financial services company dedicated to improving financial mobility. They offer a diverse suite of credit products aimed at helping customers achieve financial stability. With a commitment to empowering individuals from various backgrounds, Purpose Financial provides solutions for those who may be underbanked or seeking better financial footing. The company fosters a positive work environment and values collaboration, making it a Great Place To Work.

<p></p><div><p><b>Date: </b>Apr 9, 2026
</p><p><b>Location:</b> Greenville, SC, US, 29601
</p><p><b>Company: </b>Purpose Financial
</p><div><p><b>Address</b>: 322 Rhett Street, Greenville, South Carolina, United States - 29601</p><br>
<p></p>
<p>
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.</p>
<p>
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.</p>
<p><b>
We offer:</b></p>
<ul>
<li>Competitive Wages</li>
<li>Health/Life Benefits</li>
<li>Health Savings Account plus Employer Seed</li>
<li>401(k) Savings Plan with Company Match</li>
<li>Paid Parental Leave</li>
<li>Company Paid Holidays</li>
<li>Paid Time Off including Volunteer Time</li>
<li>Tuition Reimbursement</li>
<li>Business Casual Environment</li>
<li>Rewards &amp; Recognition Program</li>
<li>Employee Assistance Program</li>
<li>Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks</li></ul><p></p><div><div><div><div><b><br>
Position Summary</b></div>
</div><div><div>
As a <b>Business Operations Intern</b>, you will play an active, hands-on role in the <b>development and implementation of a new business operations system</b>. Working closely with cross-functional teams across product, technology, operations, legal, and UX, you will support the full project lifecycle &mdash; from discovery and requirements gathering through testing, rollout, and post-launch evaluation.</div>
<div>
This is a project-driven internship designed to give you real-world experience in how enterprise systems are built, launched, and optimized in a fast-paced, customer-focused environment. You won't just be observing &mdash; you'll be a contributing member of the project team from day one.</div></div></div><div><div><div><b>
Job Responsibility</b></div>
</div><div><div><b>
Discovery &amp; Planning</b></div>
<ul>
<li>Assist in documenting current-state business processes to identify gaps and opportunities the new system will address.</li>
<li>Support requirements gathering sessions with stakeholders across operations, product, and technology teams.</li>
<li>Help maintain project documentation including timelines, meeting notes, and status trackers.</li>
</ul>
<div><b>Development &amp; Design Support</b></div>
<ul>
<li>Collaborate with cross-functional teams to translate business needs into clear, actionable system requirements.</li>
<li>Assist in reviewing system design documentation and providing feedback from an operations perspective.</li>
<li>Support the creation of user stories, process flows, and workflow diagrams to guide development.</li>
</ul>
<div><b>Testing &amp; Quality Assurance</b></div>
<ul>
<li>Participate in user acceptance testing (UAT) by executing test cases and documenting results.</li>
<li>Help identify, log, and track system defects or gaps against business requirements.</li>
<li>Assist in validating that the system meets operational and customer experience standards.</li>
</ul>
<div><b>Implementation &amp; Rollout</b></div>
<ul>
<li>Support the development of training materials, user guides, and rollout communications.</li>
<li>Assist in coordinating go-live activities and monitoring early adoption metrics.</li>
<li>Help gather post-launch feedback and document lessons learned for continuous improvement.</li>
</ul>
<div><b>General Project Support</b></div>
<ul>
<li>Prepare presentations and project status updates for leadership and stakeholders.</li>
<li>Assist with ad hoc analysis and reporting to support data-driven project decisions.</li>
<li>Uphold standards of professionalism, communication, and accountability throughout the project.</li>
</ul>
<div><b>Accountability</b></div>
<ul>
<li>Understand, adhere to, and enforce all corporate policies</li>
<li>Complete additional duties as assigned</li>
</ul></div></div><div><div><div><b>Job Responsibilities Cont.</b></div>
</div></div><div></div><div><div><div><b>Education Required</b></div>
</div><div><ul><li>Currently pursuing a Bachelor's degree in Business Management, Business Administration, Information Systems, Operations, or a related field.</li>
<li>Completion of at least one year of undergraduate coursework preferred.</li>
</ul></div></div><div><div><div><b>Experience Required</b></div>
</div><div><ul><li>Prior experience or coursework in project management, systems analysis, or business process improvement is a plus - but not required.</li>
<li>Exposure to software development lifecycles (SDLC), Agile methodologies, or system implementation projects is highly desirable.</li>
<li>Strong written and verbal communication skills with the ability to document and present findings clearly.</li>
</ul></div></div><div><div><div><b>Knowledge Required</b></div>
</div><div><ul><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) - particularly Excel for tracking and reporting.</li>
<li>Familiarity with collaboration and project management tools such as MS Teams, Zoom, SharePoint, or Rally is a plus.</li>
<li>Ability to think analytically and translate observations into actionable insights.</li>
<li>Detail-oriented with strong organizational skills and the ability to manage multiple workstreams.</li>
<li>Comfortable working in a dynamic, fast-paced environment with evolving priorities.</li>
<li>Eagerness to learn, ask questions, and take ownership of assigned project tasks.</li>
</ul></div></div><div><div><div><b>Physical Requirements</b></div>
</div><div><div>
Sitting for long periods of time; standing occasionally; walking; typing; data entry; use of office equipment including computers.</div></div></div><div><div><div><b>
Competencies</b></div>
</div><div><div>Dependability</div></div></div><div><div><div><b>
Travel</b></div>
</div><div><div>
Minimal</div></div></div><div><div><div><b>
Attire</b></div>
</div><div><div>
Business Casual</div></div></div><div><div><div><b>
Other</b></div>
</div><div><div>
Must be eligible to work in the USA and able to pass a background check.</div></div></div></div><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.<br>
<br>
Requisition ID: 46145</p><br>
<p><br>
<b>Nearest Major Market: </b>Greenville
<br>
<b>Nearest Secondary Market: </b>South Carolina</p></div></div><p></p>

Business Operations Intern (Temporary)

<p></p><div><p><b>Date: </b>Apr 8, 2026
</p><p><b>Location:</b> Greenville, SC, US, 29601
</p><p><b>Company: </b>Purpose Financial
</p><div><p><b>Address</b>: 3296 South High Street, Columbus, Ohio, United States - 43207</p><br>
<p></p>
<p>
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.</p>
<p>
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.</p>
<p><b>
We offer:</b></p>
<ul>
<li>Competitive Wages</li>
<li>Health/Life Benefits</li>
<li>Health Savings Account plus Employer Seed</li>
<li>401(k) Savings Plan with Company Match</li>
<li>Paid Parental Leave</li>
<li>Company Paid Holidays</li>
<li>Paid Time Off including Volunteer Time</li>
<li>Tuition Reimbursement</li>
<li>Business Casual Environment</li>
<li>Rewards &amp; Recognition Program</li>
<li>Employee Assistance Program</li>
<li>Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks</li></ul><p></p><div><div><div><div><b><br>
Position Summary</b></div>
</div><div><p>
This position reports to Collections Manager and, is responsible for contacting and successfully negotiating with customers to collect payment on overdue, defaulted or write-off loans, or other payments. This position will acts as the liaison between creditors and customers through managing overdue accounts.</p>
<p>Other duties as assigned.</p>
</div></div><div><div><div><b>
Job Responsibility</b></div>
</div><div><div><b>
Support</b>:</div>
<ul><li>Influence and advise customers on the payment options for debt recovery.</li></ul><br>
<div>
</div><div><b>Influence:
</b></div><ul><li>Execute strategies for collection processes and procedures, including, but not limited to negotiating payment plans based upon company approved guidelines.</li>
<li>Apply the elements of building positive rapport with different types of customers over the phone in order to retain customer loyalty while initiating processes for collection of payments.</li></ul><br>
<div>
</div><div><b>Drive:
</b></div><ul><li>Initiate and handle both inbound and outbound calling to collect a debt.</li>
<li>Understand the impact of attitude for handling Advance America Collection contacts professionally, to include showing empathy, assertiveness, tact and resilience.</li>
</ul></div></div><div><div><div><b>Job Responsibilities Cont.</b></div>
</div><div><div><b>
Manage or Direct:
</b></div><ul><li>Achieve set revenue targets and call quality objectives.</li></ul><br>
<div>
</div><div><b>Maintain:
</b></div><ul><li>Use questioning and listening skills that support effective telephone, email, chat and text communication.</li></ul><br>
<div>
</div><div><b>Accountability:</b></div>
<div>Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America&rsquo;s Creed, Code of Ethics and Information Security Policies.</div>
</div></div><div><div><div><b>
Education Required</b></div>
</div><div><p>
High School Diploma or GED.</p>
</div></div><div><div><div><b>
Experience Required</b></div>
</div><div><p>
Minimum of one year call center or customer service related experience. Three years of collections experience at a high-volume call center, and/or bi-lingual in Spanish, preferred. Must be able to demonstrate critical thinking, negotiating, and problem-solving skills. Background in a fast paced work environment a plus.</p>
</div></div><div><div><div><b>
Knowledge Required</b></div>
</div><div><p>
Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability to develop and maintain business relationships.
</p></div></div><div><div><div><b>Physical Requirements</b></div>
</div><div><p>
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.</p><br>
<p></p>
<p><i>
*** Ability and flexibility to work hours as assigned between 8:00am and 10:00pm Monday &ndash; Friday, 8:00am and 3:00pm on Saturdays, and potential Sunday hours as determined by business necessity.</i></p></div></div><div><div><div><b>
Competencies</b></div>
</div><div><div>Accepting Direction</div><div>
Adapting to Change</div><div>
Demonstrating Initiative</div><div>
Dependability</div><div>
Drive for Results</div></div></div><div><div><div><b>
Travel</b></div>
</div><div><div>
No Travel.</div>
</div></div><div><div><div><b>
Attire</b></div>
</div><div><div>
Business Casual</div>
</div></div><div><div><div><b>
Other</b></div>
</div><div><div>
Must be eligible to work in the USA and able to pass a background check.</div>
</div></div></div><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.<br>
<br>
Requisition ID: 46101</p><br>
<p><br>
<b>Nearest Major Market: </b>Greenville
<br>
<b>Nearest Secondary Market: </b>South Carolina</p></div></div><p></p>

Collections Agent (Remote)

<p></p><div><p><b>Date: </b>Apr 8, 2026
</p><p><b>Location:</b> Greenville, SC, US, 29601
</p><p><b>Company: </b>Purpose Financial
</p><div><p><b>Address</b>: 8574 Westheimer Rd., Houston, Texas, United States - 77063</p><br>
<p></p>
<p>
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.</p>
<p>
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.</p>
<p><b>
We offer:</b></p>
<ul>
<li>Competitive Wages</li>
<li>Health/Life Benefits</li>
<li>Health Savings Account plus Employer Seed</li>
<li>401(k) Savings Plan with Company Match</li>
<li>Paid Parental Leave</li>
<li>Company Paid Holidays</li>
<li>Paid Time Off including Volunteer Time</li>
<li>Tuition Reimbursement</li>
<li>Business Casual Environment</li>
<li>Rewards &amp; Recognition Program</li>
<li>Employee Assistance Program</li>
<li>Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks</li></ul><p></p><div><div><div><div><b><br>
Position Summary</b></div>
</div><div><p>
This position is responsible for contacting and successfully negotiating with customers to collect payment on overdue, defaulted or write-off loans, or other payments. This position will acts as the liaison between creditors and customers through managing overdue accounts.</p>
<p>Other duties as assigned.</p>
</div></div><div><div><div><b>
Job Responsibility</b></div>
</div><div><div><b>
Support
</b></div><ul><li>Influence and advise customers on the payment options for debt recovery.</li></ul><br>
<div>
</div><div><b>Influence
</b></div><ul><li>Execute strategies for collection processes and procedures, including, but not limited to negotiating payment plans based upon company approved guidelines.</li>
<li>Apply the elements of building positive rapport with different types of customers over the phone in order to retain customer loyalty while initiating processes for collection of payments.</li></ul><br>
<div>
</div><div><b>Drive
</b></div><ul><li>Initiate and handle both inbound and outbound calling to collect a debt.</li>
<li>Understand the impact of attitude for handling Advance America Collection contacts professionally, to include showing empathy, assertiveness, tact and resilience.</li>
</ul></div></div><div><div><div><b>Job Responsibilities Cont.</b></div>
</div><div><div><b>
Manage or Direct</b></div>
<ul><li>Achieve set revenue targets and call quality objectives.</li></ul><br>
<div>
</div><div><b>Maintain
</b></div><ul><li>Use questioning and listening skills that support effective telephone, email, chat and text communication.</li>
</ul>
<p><b>Accountability
</b></p><ul><li>Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America&rsquo;s Creed, Code of Ethics and Information Security Policies.</li>
</ul></div></div><div><div><div><b>Education Required</b></div>
</div><div><div>
High School Diploma or GED.</div>
</div></div><div><div><div><b>
Experience Required</b></div>
</div><div><div>
Minimum of one year call center or customer service related experience. Three years of collections experience at a high-volume call center, and bi-lingual in Spanish is required. Must be able to demonstrate critical thinking, negotiating, and problem-solving skills. Background in a fast paced work environment a plus. Assist in collection efforts with customers requiring a Spanish speaking collections agent.
</div></div></div><div><div><div><b>Knowledge Required</b></div>
</div><div><div>
Excellent written and verbal communications skills in both English and Spanish as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability to develop and maintain business relationships.
</div></div></div><div><div><div><b>Physical Requirements</b></div>
</div><div><p>
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.</p><br>
<p></p>
<div><i>
*** Ability and flexibility to work hours as assigned between 8:00am and 10:00pm Monday &ndash; Friday, 8:00am and 3:00pm on Saturdays, and potential Sunday hours as determined by business necessity.</i></div></div></div><div><div><div><b>
Competencies</b></div>
</div><div><div>Accepting Direction</div><div>
Adapting to Change</div><div>
Demonstrating Initiative</div><div>
Dependability</div><div>
Drive for Results</div></div></div><div><div><div><b>
Travel</b></div>
</div><div><div>
No Travel</div>
</div></div><div><div><div><b>
Attire</b></div>
</div><div><div>
Business Casual</div>
</div></div><div><div><div><b>
Other</b></div>
</div><div><div>
Must be eligible to work in the USA and able to pass a background check.</div>
</div></div></div><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.<br>
<br>
Requisition ID: 46019</p><br>
<p><br>
<b>Nearest Major Market: </b>Greenville
<br>
<b>Nearest Secondary Market: </b>South Carolina</p></div></div><p></p>

Bi-Lingual Collections Agent (Remote)

Join Purpose Financial and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Purpose Financial

About Company

Business Operations Intern (Temporary)

Collections Agent (Remote)

Bi-Lingual Collections Agent (Remote)