Qureos Mentor

PwC Acceleration Center India

<div>
 At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. In studio and media production at PwC, you will work within an organisation to produce various types of media content, such as videos, podcasts, graphics, and animations. You will collaborate with other departments to understand their needs and deliver high-quality solutions that align with the organisation's brand and vision. You may also manage the technical aspects of the production process, such as equipment, software, and platforms.
 
 
 Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn&rsquo;t clear, you ask questions, and you use these moments as opportunities to grow.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Respond effectively to the diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
 </li>
 <li>
 Use critical thinking to break down complex concepts.
 </li>
 <li>
 Understand the broader objectives of your project or role and how your work fits into the overall strategy.
 </li>
 <li>
 Develop a deeper understanding of the business context and how it is changing.
 </li>
 <li>
 Use reflection to develop self awareness, enhance strengths and address development areas.
 </li>
 <li>
 Interpret data to inform insights and recommendations.
 </li>
 <li>
 Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
 
 
 </li>
 </ul>
 The Opportunity
 
 
 When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you&rsquo;ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You&rsquo;ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
 
 
 As part of the Brand Management, Marketing and Sales team you will create premium designs and enhance the overall look and feel of standard documents according to firm brand guidelines. As an Associate you will focus on learning and contributing to client engagement and projects while developing skills to deliver quality work.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Create visually appealing designs that align with brand standards
 </li>
 <li>
 Enhance the presentation of standard documents for client engagement
 </li>
 <li>
 Collaborate with team members to gather design requirements
 </li>
 <li>
 Participate in projects to develop design skills and knowledge
 </li>
 <li>
 Contribute to the overall branding strategy through innovative ideas
 </li>
 <li>
 Support the team in maintaining consistency across materials
 </li>
 <li>
 Engage in feedback sessions to refine design outputs
 </li>
 <li>
 Uphold professional standards in every design-related task
 
 
 </li>
 </ul>
 What You Must Have
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 2 years of graphic design experience
 </li>
 <li>
 Oral and written proficiency in English required
 
 
 </li>
 </ul>
 What Sets You Apart
 
 
 <ul>
 <li>
 Bachelor's degree in multimedia or equivalent
 </li>
 <li>
 Possessing knowledge of Adobe Creative Suite
 </li>
 <li>
 Creating impactful design portfolios
 </li>
 <li>
 Demonstrating out-of-the-box creative thinking
 </li>
 <li>
 Excelling in communication skills
 </li>
 <li>
 Understanding brand application effectively
 </li>
 <li>
 Working independently with minimal supervision
 </li>
 <li>
 Enhancing quality of deliverables
 </li>
 <li>
 Basic knowledge in Microsoft Applications
 </li>
 </ul>
</div>

Graphic Designer - Senior Associate

<div>
 At PwC, our people in procurement focus on purchasing processes and managing supplier relationships to drive cost savings and operational efficiency. These individuals enable the organisation to obtain quality goods and services at the best possible price. Those in goods, products and services procurement at PwC will focus on executing, managing and optimising purchase processes and some supplier relationship management. You will be responsible for assisting the organisation in obtaining quality goods at the appropriate price, driving cost savings and operational efficiency.
 
 
 Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn&rsquo;t clear, you ask questions, and you use these moments as opportunities to grow.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Respond effectively to the diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
 </li>
 <li>
 Use critical thinking to break down complex concepts.
 </li>
 <li>
 Understand the broader objectives of your project or role and how your work fits into the overall strategy.
 </li>
 <li>
 Develop a deeper understanding of the business context and how it is changing.
 </li>
 <li>
 Use reflection to develop self awareness, enhance strengths and address development areas.
 </li>
 <li>
 Interpret data to inform insights and recommendations.
 </li>
 <li>
 Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
 
 
 </li>
 </ul>
 The Opportunity
 
 
 When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you&rsquo;ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You&rsquo;ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
 
 
 As part of the Procurement team you facilitate procurement contracts and supplier interactions for the Bangalore Acceleration Centre. As a Senior Associate you build relationships, manage supplier performance, and conduct quantitative and qualitative analyzes to deliver business results. You oversee timely closure of procurement requests and fulfill process requirements.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Facilitate procurement contracts and manage supplier interactions
 </li>
 <li>
 Build and maintain supplier relationships
 </li>
 <li>
 Monitor and evaluate supplier performance
 </li>
 <li>
 Conduct quantitative and qualitative analyzes for business impact
 </li>
 <li>
 Process procurement requests in a timely manner
 </li>
 <li>
 Fulfill process and compliance requirements
 </li>
 <li>
 Collaborate with stakeholders to refine procurement strategies
 </li>
 <li>
 Support the development of procurement policies and procedures
 
 
 </li>
 </ul>
 What You Must Have
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 5 years of experience
 </li>
 <li>
 Oral and written proficiency in English required
 
 
 </li>
 </ul>
 What Sets You Apart
 
 
 <ul>
 <li>
 Experience in Sourcing and Procurement Services
 </li>
 <li>
 Proficiency in Contract and Supplier Management
 </li>
 <li>
 Skill with Procure-to-Pay platforms like Coupa
 </li>
 <li>
 Thorough understanding of procurement operations
 </li>
 <li>
 Experience in Strategic Sourcing initiatives
 </li>
 <li>
 Ability to build collaborative relationships
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Experience with MS Excel and MS Access
 </li>
 <li>
 Past sourcing and procurement experience preferred
 </li>
 </ul>
</div>

Procurement-Senior Associate

<div>
 A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You&rsquo;ll focus on helping the local offices in driving the Firm&rsquo;s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. Our team helps bridge the relationship between leadership and employees at PwC through Human Resources solutions. You&rsquo;ll handle issues on operation management, strategic partnership, employee relations and emergency responding.
 
 
 To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
 
 
 As a Manager, You'll Work As Part Of a Team Of Problem Solvers, Helping To Solve Complex Business Issues From Strategy To Execution. PwC Professional Skills And Responsibilities For This Management Level Include But Are Not Limited To:
 
 
 <ul>
 <li>
 Develop new skills outside of comfort zone.
 </li>
 <li>
 Act to resolve issues which prevent the team working effectively.
 </li>
 <li>
 Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
 </li>
 <li>
 Analyse complex ideas or proposals and build a range of meaningful recommendations.
 </li>
 <li>
 Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
 </li>
 <li>
 Address sub-standard work or work that does not meet firm's/client's expectations.
 </li>
 <li>
 Use data and insights to inform conclusions and support decision-making.
 </li>
 <li>
 Develop a point of view on key global trends, and how they impact clients.
 </li>
 <li>
 Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
 </li>
 <li>
 Simplify complex messages, highlighting and summarising key points.
 </li>
 <li>
 Uphold the firm's code of ethics and business conduct.
 
 
 </li>
 </ul>
 The Opportunity
 
 
 When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you&rsquo;ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You&rsquo;ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
 
 
 As part of the Risk and Compliance team you are expected to serve as a trusted advisor to partners/leaders with a focus on accelerating the development of our people. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. You are expected to be responsible for collaborating with partners/leaders to identify issues and develop and execute action plans across various areas of our people strategy including diversity, development, performance management, and rewards and recognition.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Serving as a trusted advisor to partners and leaders
 </li>
 <li>
 Managing client accounts with a focus on strategic planning
 </li>
 <li>
 Mentoring and developing junior staff to enhance their skills
 </li>
 <li>
 Ensuring project success by maintaining elevated standards
 </li>
 <li>
 Motivating and inspiring team members to deliver quality work
 </li>
 <li>
 Collaborating with partners to identify and address issues
 </li>
 <li>
 Implementing action plans for diversity and development
 </li>
 <li>
 Demonstrating leadership and accountability in every task
 
 
 </li>
 </ul>
 What You Must Have
 
 
 <ul>
 <li>
 High School Diploma
 </li>
 <li>
 4 years of Human Capital or PwC Experience
 </li>
 <li>
 Oral and written proficiency in English required
 
 
 </li>
 </ul>
 What Sets You Apart
 
 
 <ul>
 <li>
 Bachelor's Degree preferred
 </li>
 <li>
 PHR or SPHR Certification
 </li>
 <li>
 Serving as a trusted advisor to partners/leaders
 </li>
 <li>
 Collaborating on people strategy including diversity and development
 </li>
 <li>
 Leading potential talent and succession planning
 </li>
 <li>
 Developing reliable relationships with staff
 </li>
 <li>
 Focusing on diversity initiatives with partners/leaders
 </li>
 <li>
 Supporting onboarding and offboarding processes
 </li>
 <li>
 Applying coaching skills to increase effectiveness
 </li>
 </ul>
</div>

Manager- Human Resource Business Partner

<div>
 At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. In studio and media production at PwC, you will work within an organisation to produce various types of media content, such as videos, podcasts, graphics, and animations. You will collaborate with other departments to understand their needs and deliver high-quality solutions that align with the organisation's brand and vision. You may also manage the technical aspects of the production process, such as equipment, software, and platforms.
 
 
 Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Apply a learning mindset and take ownership for your own development.
 </li>
 <li>
 Appreciate diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Adopt habits to sustain high performance and develop your potential.
 </li>
 <li>
 Actively listen, ask questions to check understanding, and clearly express ideas.
 </li>
 <li>
 Seek, reflect, act on, and give feedback.
 </li>
 <li>
 Gather information from a range of sources to analyse facts and discern patterns.
 </li>
 <li>
 Commit to understanding how the business works and building commercial awareness.
 </li>
 <li>
 Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
 
 
 </li>
 </ul>
 The Opportunity
 
 
 When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you&rsquo;ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You&rsquo;ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
 
 
 As part of the Studio and Media Production team you will design and produce visually stunning graphics and animations. As an Associate you will engage in creative projects, utilizing your skills in video editing and design to bring concepts to life. This position provides an exciting opportunity to work independently and collaboratively, pushing the boundaries of creativity in a dynamic environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and produce visually appealing graphics and animations
 </li>
 <li>
 Engage in creative projects that utilize video editing and design skills
 </li>
 <li>
 Collaborate with team members to bring concepts to fruition
 </li>
 <li>
 Work independently and as part of a team in a dynamic setting
 </li>
 <li>
 Explore new techniques to push creative boundaries
 </li>
 <li>
 Contribute to the development of project timelines and deliverables
 </li>
 <li>
 Maintain elevated standards of quality in every visual content
 </li>
 <li>
 Stay updated on industry trends and proven practices
 
 
 </li>
 </ul>
 What You Must Have
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 2 year of experience
 </li>
 <li>
 Oral and written proficiency in English required
 
 
 </li>
 </ul>
 What Sets You Apart
 
 
 <ul>
 <li>
 Bachelor's degree in multimedia or equivalent
 </li>
 <li>
 Skilled in Adobe Creative Suite, especially After Effects
 </li>
 <li>
 Demonstrating impactful video, animation, and design portfolio
 </li>
 <li>
 Excelling in creative visualization and motion graphics
 </li>
 <li>
 Possessing out-of-the-box creative thinking
 </li>
 <li>
 Adapting to new design technologies
 </li>
 <li>
 Working independently with minimal supervision
 </li>
 <li>
 Communicating effectively in both written and verbal forms
 </li>
 <li>
 Additional experience in UX/UI and brand/media platforms
 </li>
 </ul>
</div>

Graphic Designer (Video/ Animation)- Associate 2

<div>
 At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in data science and machine learning engineering at PwC will focus on leveraging advanced analytics and machine learning techniques to extract insights from large datasets and drive data-driven decision making. You will work on developing predictive models, conducting statistical analysis, and creating data visualisations to solve complex business problems.
 
 
 The Opportunity
 
 
 When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you&rsquo;ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You&rsquo;ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
 
 
 As part of the AI Engineering team you will design and deliver innovative AI applications that transform business operations. As a Senior Associate, you will collaborate with cross-functional teams to develop scalable solutions, driving enterprise innovation while staying at the forefront of emerging technologies and industry trends.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement innovative AI applications to improve business operations
 </li>
 <li>
 Collaborate with cross-functional teams to develop scalable solutions
 </li>
 <li>
 Stay abreast of emerging technologies and industry trends
 </li>
 <li>
 Analyze business requirements to inform application development
 </li>
 <li>
 Provide technical guidance and support to team members
 </li>
 <li>
 Drive enterprise innovation through successful project execution
 </li>
 <li>
 Confirm solutions meet quality standards and client expectations
 </li>
 <li>
 Contribute to knowledge sharing and practices within the team
 
 
 </li>
 </ul>
 What You Must Have
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 3 years of experience in Data Science/ML/AI roles
 </li>
 <li>
 Oral and written proficiency in English
 
 
 </li>
 </ul>
 What Sets You Apart
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science, Engineering
 </li>
 <li>
 Hands-on experience with Generative AI solutions
 </li>
 <li>
 Proficiency in Python and data science libraries
 </li>
 <li>
 Familiarity with cloud platforms like Azure
 </li>
 <li>
 Understanding of production-level AI systems
 </li>
 <li>
 Experience with Docker and containerized deployments
 </li>
 <li>
 Knowledge of NLP techniques and transformer architectures
 </li>
 <li>
 Demonstrated track record of delivering AI-driven solutions
 </li>
 <li>
 Experience in deploying AI models via APIs
 </li>
 </ul>
</div>

Data Scientist- Sr Associate

<div>
 At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in data science and machine learning engineering at PwC will focus on leveraging advanced analytics and machine learning techniques to extract insights from large datasets and drive data-driven decision making. You will work on developing predictive models, conducting statistical analysis, and creating data visualisations to solve complex business problems.
 
 
 The Opportunity
 
 
 When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you&rsquo;ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You&rsquo;ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
 
 
 As part of the AI Engineering team you will design and deliver scalable AI applications while conducting applied research in Generative AI and深度学习. As an Associate you will focus on learning and contributing to projects, developing your skills and knowledge to deliver quality work while building meaningful client connections and navigating complex situations. This role offers the chance to work with advanced technologies and be part of a impactful team dedicated to driving enterprise innovation.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement scalable AI applications
 </li>
 <li>
 Conduct applied research in Generative AI and advanced learning
 </li>
 <li>
 Collaborate with team members to enhance project outcomes
 </li>
 <li>
 Develop technical skills to support project tasks
 </li>
 <li>
 Build and maintain relationships with clients
 </li>
 <li>
 Analyze data to derive insights and inform decisions
 </li>
 <li>
 Adapt to evolving technologies and methodologies
 </li>
 <li>
 Contribute to a significant team focused on innovation
 
 
 </li>
 </ul>
 What You Must Have
 
 
 <ul>
 <li>
 Master's Degree in Computer Science, Engineering, Econometrics, Statistics, Business Analytics, Informatics
 </li>
 <li>
 2 years of experience
 </li>
 <li>
 Oral and written proficiency in English required
 
 
 </li>
 </ul>
 What Sets You Apart
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science, Engineering preferred
 </li>
 <li>
 Proficiency in Python and data science libraries
 </li>
 <li>
 Experience with Generative AI and prompt engineering
 </li>
 <li>
 Knowledge of NLP techniques and transformer architectures
 </li>
 <li>
 Familiarity with cloud platforms, preferably Azure
 </li>
 <li>
 Understanding of production-level AI systems
 </li>
 <li>
 Experience with Docker and containerized deployments
 </li>
 <li>
 Desire to innovate and automate processes
 </li>
 <li>
 A mindset of continuous learning and technical curiosity
 </li>
 </ul>
</div>

Data Scientist- Associate 2

<div>
 At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. In customer marketing at PwC, you will specialise in providing consulting services focused on customer-centric marketing strategies. You will analyse customer behaviour, develop targeted marketing campaigns, and offer guidance and support to help clients optimise their marketing efforts, improve customer engagement, and drive revenue growth.
 
 
 Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Apply a learning mindset and take ownership for your own development.
 </li>
 <li>
 Appreciate diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Adopt habits to sustain high performance and develop your potential.
 </li>
 <li>
 Actively listen, ask questions to check understanding, and clearly express ideas.
 </li>
 <li>
 Seek, reflect, act on, and give feedback.
 </li>
 <li>
 Gather information from a range of sources to analyse facts and discern patterns.
 </li>
 <li>
 Commit to understanding how the business works and building commercial awareness.
 </li>
 <li>
 Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
 
 
 </li>
 </ul>
 
 PwC US ADVISORY &ndash; CSX &ndash; Sales, Service &amp; Marketing
 
 
 
 The Commercial &amp; Service Excellence platform helps clients transform how they engage, sell to, and serve their customers through strategy, operations, and technology. From optimizing go-to-market strategies to delivering and managing Salesforce and Dynamics platforms, the offering enables end-to-end commercial transformation. Whether modernizing sales, marketing, e-commerce or customer service functions, Commercial and Service Excellence equips teams to create connected customer experiences, drive revenue growth, and sustain performance through managed services.
 
 
 Our Sales, Service &amp; Marketing practice team, which is part of CSX, focuses on modernizing commercial functions across marketing, sales, and service to drive profitable growth and customer engagement. Combines strategy, operations, and technology&mdash;including Dynamics, enabling apps, and contact center platforms&mdash;to transform how clients activate and scale in the market.
 
 
 
 OFFERING OVERVIEW: MARKETING OPERATIONS
 
 
 
 Marketing Operations provides process and execution support around core marketing operations, including media management, advertising, 3rd party spend, marketing technology, demand generation, market research, consumer insights, product marketing. Supports process excellence and design alongside marketing &amp; commerce technology implementations. Sub-offerings include Marketing Operations - Salesforce, Marketing Operations - Other Technologies (e.g., Adobe).
 
 
 
 Knowledge Preferred
 
 
 
 POSITION REQUIREMENTS &ndash;
 
 Experienced Associate / Senior Associate
 
 
 
 
 Role
 
 
 
 We are looking for highly motivated and skilled business-first, tech-native professionals to join our Marketing Operations excellence consulting team. This is a hands-on consulting role suited for individuals who can bring strategic thought leadership across people, process &amp; technology initiatives in a fast-paced cross-functional global environment. Ideal candidates will have:
 
 
 <ul>
 <li>
 Relevant experience in Marketing strategy, Campaign-to-Lead Process design, MarTech solution architecture and implementation of marketing technology solutions as a business analyst or program manager, preferably in a B2B environment.
 </li>
 <li>
 Understanding of marketing operations frameworks, customer journey mapping, experience design, governance structures, and performance metrics.
 </li>
 <li>
 Familiarity with marketing and advertising processes &amp; systems, including digital campaign management, CRM, lead nurturing, and funnel optimization.
 </li>
 <li>
 Hands - on experience as a Business Analyst/ Functional lead in one or more Marketing Operations priority areas:
 </li>
 <li>
 Marketing automation Process &amp; use of tools such as Salesforce Marketing Cloud, Marketo Engage, Adobe Journey Optimizer, HubSpot, Oracle Eloqua or similar platforms to drive personalized marketing communications across multiple channels and surfaces.
 </li>
 <li>
 Customer Data Design and use of CDP platforms such as Salesforce Data Cloud, Adobe Experience Platform / Real-time CDP, Treasure data or similar platforms to drive effective audience segmentation and personalization.
 </li>
 <li>
 Media Planning, buying and mix-modelling to drive effective growth through performance marketing.
 </li>
 <li>
 Digital Commerce process &amp; use of tools such as Adobe Commerce, SAP Hybris, Salesforce B2B commerce cloud to drive low-touch/ no-touch revenue stream.
 </li>
 <li>
 Understanding of integration points between MarTech platforms, CRM systems, eCommerce portals and analytics tools.
 </li>
 <li>
 Demonstrated history of leveraging emerging marketing trends, tools and best practices including AI use-cases to drive innovation.
 </li>
 <li>
 Strong critical thinking and problem-solving abilities.
 </li>
 <li>
 Clear and impactful verbal and written communication and presentation skills engaging both technical and non-technical stakeholders.
 </li>
 <li>
 Ability to leverage data analysis and analytics to inform decisions and optimize outcomes.
 </li>
 <li>
 Exposure to clients/ stakeholders in a global environment.
 
 
 </li>
 </ul>
 
 Skills Preferred
 
 
 
 Candidates should be able to demonstrate extensive customer transformation consulting abilities within a project team that includes the following:
 
 
 
 Strategy &amp; Design Engagements
 
 
 
 <ul>
 <li>
 Work with high-profile onshore client stakeholders to help drive excellence across Marketing Operations function.
 </li>
 <li>
 Conduct People-Process-Technology current state assessment and design future state Marketing Operating model and capability roadmap.
 </li>
 <li>
 Develop and optimize end-to-end marketing and advertising process workflows spanning digital campaigns, demand generation, CRM integration, lead management, sales funnel enhancement, data platforms optimization and personalization.
 </li>
 <li>
 Experience with GenAI tools to assist in creating campaign briefs, email copy, social media posts, and dynamic ad variants at scale.
 </li>
 <li>
 Leverage Marketing Analytics tools to optimize third-party marketing spend, media-mix and advertising strategies through data-driven insights.
 </li>
 <li>
 Create documentation, playbooks, and reusable frameworks to promote process consistency and scalability.
 </li>
 <li>
 Work with marketing and sales teams to align on KPIs and reporting standards.
 </li>
 <li>
 Support the planning and delivery of market research and consumer insight initiatives.
 
 
 </li>
 </ul>
 
 Implementation &amp; Optimization Engagements
 
 
 
 <ul>
 <li>
 Play the role of Business Analyst/ Project Manager for marketing technologies implementation projects including Salesforce Marketing Cloud &amp; Data Cloud, Adobe Experience Cloud, Google Analytics, and other leading tools.
 </li>
 <li>
 Utilize automation platforms to streamline campaign execution, audience targeting, and performance tracking.
 </li>
 <li>
 Support initiatives aimed at optimizing channel sales processes and ensuring cross-channel campaign alignment.
 </li>
 <li>
 Ability to use AI tools (e.g., Power BI Copilot, ChatGPT Advanced Analysis, Agentforce) to automate and accelerate insight extraction from campaign performance data, derive insights, and recommend improvements.
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 Ensure data integrity and governance across platforms used for campaign execution and measurement.
 
 
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 Change Management And Other Responsibilities
 
 
 
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 Contribute to the delivery of marketing transformation engagements, including implementation roadmaps and change management.
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 Participate in business development activities such as proposal development and solution design.
 
 
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 Educational Background
 
 
 
 
 MBA in Sales / Marketing / Strategy/ Analytics from a premier B-School
 
 
 
 
 Additional Information
 
 
 
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 Travel Requirements: Travel to client locations may be required as per project requirements.
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 Experience: 2-5 years (Experience Associate) / 5-8 years (Senior Associate) of prior relevant work experience in a Marketing Operations or Marketing Analytics consulting role in management consulting organization or similar multinational environment.
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 </ul>
</div>

Associate- Marketing Operations

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