Qureos Mentor

Pye-Barker Fire & Safety

<div>Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
This position is responsible for servicing, installing, maintaining, and inspecting security systems. Ensure that all systems and components are maintained according to industry standards and the operational requirements of the customer.
Essential Duties &amp; Responsibilities:<ul><li>
Install security systems or appropriate devices, dismantle and/or reconstruct equipment as required by customer or the Company.</li><li>
Conduct testing and inspection of systems under maintenance agreement.</li><li>
Respond to and complete system troubleshooting and repairs.</li><li>
Make connections and required adjustments as directed, test operation of all components of each system.</li><li>
Conduct site surveys upon request of management.</li><li>
Keep manuals and all details up to date as changes are advised.</li><li>
Report on activities completed, deferred, or requiring further action or material to management.</li><li>
Communicate with customers on job status or completion (installation or service).</li><li>
Write service and status reports.</li><li>
Submit complete and accurate paperwork in a timely manner. Obtain proper signatures. Accurately record travel and service times, timesheets, identify warranties, changes and code issues and provide accurate descriptions.</li><li>
Ability to work independently on customer sites</li><li>
Perform other duties assigned by management.</li></ul>
Education/Qualification:<ul><li>
Proven experience as a Senior Security Service Technician or similar role.</li><li>
Strong technicial aptitude and understanding low-voltage electrical systems.</li><li>
A high school education or equivalent required.</li><li>
Some technical school training is a plus.</li><li>
Ability to operate hand and power tools.</li><li>
Ability to always operate fleet vehicle in a safe manner.</li><li>
Experience in a fast-paced environment with multiple stakeholders.</li></ul>
Other Duties:<ul><li>
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.</li><li>
Performs other duties as assigned.</li></ul> 
Physical Requirements:<ul><li>
Maybe required to sit; climb or balance; stoop, kneel, crouch or crawl.</li><li>
Must be able to walk and stand.</li><li>
Comfortable reaching, climbing (ladder/stairs) and bending.</li><li>
Must be able to verbally communicate via telephone.</li><li>
Must be able to lift and/or move up to 60 pounds.</li></ul>
Pay Rate:<ul><li>
$20.00-35.00 per hour DOE</li></ul>
Benefits and Perks:<ul><li>
Excellent pay</li><li>
Medical, dental, vision</li><li>
Company paid life insurance</li><li>
Company paid short-term disability</li><li>
401K with employer match</li><li>
Paid vacation and company holidays</li><li>
Training and Career Development</li><li>
Company vehicle (if job applicable)</li><li>
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees</li></ul>
Pye-Barker Fire and Safety is an Equal Opportunity Employer</div>

Senior Security Service Technician

<div>Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
This position is responsible for servicing, installing, maintaining, and inspecting security systems. Ensure that all systems and components are maintained according to industry standards and the operational requirements of the customer.
Essential Duties &amp; Responsibilities:<ul><li>
Install security systems or appropriate devices, dismantle and/or reconstruct equipment as required by customer or the Company.</li><li>
Conduct testing and inspection of systems under maintenance agreement.</li><li>
Respond to and complete system troubleshooting and repairs.</li><li>
Make connections and required adjustments as directed, test operation of all components of each system.</li><li>
Conduct site surveys upon request of management.</li><li>
Keep manuals and all details up to date as changes are advised.</li><li>
Report on activities completed, deferred, or requiring further action or material to management.</li><li>
Communicate with customers on job status or completion (installation or service).</li><li>
Write service and status reports.</li><li>
Submit complete and accurate paperwork in a timely manner. Obtain proper signatures. Accurately record travel and service times, timesheets, identify warranties, changes and code issues and provide accurate descriptions.</li><li>
Ability to work independently on customer sites</li><li>
Perform other duties assigned by management.</li></ul>
Education/Qualification:<ul><li>
A high school education or equivalent required.</li><li>
Some technical school training is a plus.</li><li>
Ability to operate hand and power tools.</li><li>
Ability to always operate fleet vehicle in a safe manner.</li><li>
Experience in a fast-paced environment with multiple stakeholders.</li></ul>
Other Duties:<ul><li>
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.</li><li>
Performs other duties as assigned.</li></ul> 
Physical Requirements:<ul><li>
Maybe required to sit; climb or balance; stoop, kneel, crouch or crawl.</li><li>
Must be able to walk and stand.</li><li>
Comfortable reaching, climbing (ladder/stairs) and bending.</li><li>
Must be able to verbally communicate via telephone.</li><li>
Must be able to lift and/or move up to 60 pounds.</li></ul>
Starting Pay: $20-25.00 per hour based on experience
Benefits and Perks:<ul><li>
Excellent pay</li><li>
Medical, dental, vision</li><li>
Company paid life insurance</li><li>
Company paid short-term disability</li><li>
401K with employer match</li><li>
Paid vacation and company holidays</li><li>
Training and Career Development</li><li>
Company vehicle (if job applicable)</li><li>
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees</li></ul>
Pye-Barker Fire and Safety is an Equal Opportunity Employer</div>

Security Service Technician

<div>Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
The Operations Administrative Coordinator performs a variety of administrative and operational support tasks to ensure the smooth and efficient operation of the organization. This role provides direct support to the Operations Department and works closely with Sales, Installation, and other departments to ensure accuracy, timeliness, and compliance with company standards.
Essential Duties &amp; Responsibilities<ul><li>
Manage the Pre-Approval process for jobs, ensuring all recurring details are accurate prior to approval.</li><li>
Process contracts by reviewing and ensuring compliance with Pye Barker standards.</li><li>
Generate, maintain, and update Master Agreements.</li><li>
Distribute pre-approval documentation to appropriate personnel for review and communicate with the Sales team regarding required changes until final approval is obtained.</li><li>
Respond to operations-related phone calls and emails promptly and professionally.</li><li>
Assist with installation scheduling as needed to support operational efficiency.</li><li>
Perform data entry and maintain accurate records for the Operations Department.</li><li>
Provide support to other departments as business needs require.</li><li>
Assist with customer relations, ensuring a positive and professional customer experience.</li><li>
Perform other duties as assigned by management.</li></ul>
Education &amp; Qualifications<ul><li>
Associate or Bachelor&rsquo;s degree, or equivalent combination of education and relevant work experience.</li><li>
Ability to greet visitors, clients, and colleagues in a friendly, professional manner.</li><li>
Minimum typing speed of 50 words per minute.</li><li>
Strong proofreading and attention-to-detail skills.</li><li>
Proficiency in Microsoft Office Suite or similar software.</li><li>
Basic knowledge of office equipment, clerical procedures, recordkeeping, and filing systems.</li><li>
Ability to work independently, identify challenges, and solve problems effectively.</li><li>
Strong organizational skills with the ability to prioritize and manage multiple tasks.</li></ul>
Other Responsibilities<ul><li>
Adhere to the Company Code of Conduct, Confidentiality Agreement, and Safety Policies.</li><li>
Perform additional duties as assigned to support organizational objectives.</li></ul>
Physical Requirements<ul><li>
Ability to sit for extended periods while working at a desk and using a computer.</li></ul>
Pay Rate:
$20 to $25 hourly based on experience.
Benefits and Perks:<ul><li>
Excellent pay</li><li>
Medical, dental, vision</li><li>
Company paid life insurance</li><li>
Company paid short-term disability</li><li>
401K with employer match</li><li>
Paid vacation and company holidays</li><li>
Training and Career Development</li><li>
Company vehicle (if job applicable)</li><li>
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees</li></ul>
Pye-Barker Fire and Safety is an Equal Opportunity Employer</div>

Operations Administrative Coordinator

<div>Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
This position is responsible for organizing, scheduling, and managing the flow of activities for the field technicians. They monitor/adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.
Essential Duties &amp; Responsibilities:<ul><li>
Schedule appointments for clients, answer phones and track clients&rsquo; service records</li><li>
Assess the service needs of clients and connect them with the correct provider</li><li>
Fields customer service and repair requests, creates work orders, and schedules technicians.</li><li>
Prepares for scheduled work, including parts requisition, site visits, plan review, permit submittals and inspections.</li><li>
Tracks technician performance, including compliance with applicable codes and laws.</li><li>
 Provides a high level of communication with customers throughout timeline of scheduled services and ensures customer satisfaction.</li><li>
Manages technician electronic timecard review and approval</li><li>
 Supports Service Manager with new customer onboarding process and manages service and repair implementation.</li><li>
 Maintains accurate customer data in digital database.</li><li>
Maintain technician vehicle equipment and inventory and performs vehicle inspections and evaluations.</li><li>
Reviews completed service and repair orders and prepares and commits customer invoices.</li><li>
Audits profit and loss data for service and repair activities and reviews budget adherence. Maintaining profitability of work</li><li>
Cross-coordinate technician schedules with Inspection Coordinator.</li><li>
Act as backup and support for duties of the Inspection Coordinator as needed.</li><li>
Maintains a professional image that reflects the core values of Pye Barker Fire &amp; safety</li><li>
Ensures and safeguards a World Class Service customer experience. Answer telephones and respond to email inquiries in the office</li><li>
Perform other duties assigned by management.</li></ul>
Education/Qualification:<ul><li>
1-3 years of industry experience or a related customer service experience required</li><li>
HVAC or plumbing technician scheduling is a plus.</li><li>
Previous administrative experience preferred</li><li>
Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel</li><li>
Excellent customer service and problem-solving skills</li><li>
High quality organizational skills</li><li>
Excellent communicator with customers and team members</li><li>
 Highly organized and self-disciplined</li><li>
 Intermediate computer skills, including Microsoft Office experience</li><li>
 High attention to detail</li><li>
 Quick learner and self-starter with the ability to work in a fast-paced, growing company.</li><li>
Hours are Mon-Fri 8am to 5pm.</li></ul>
Other Duties:<ul><li>
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.</li><li>
Performs other duties as assigned.</li></ul> 
Physical Requirements:<ul><li>
Prolonged periods sitting at a desk and working on a computer.</li></ul>
Pay:<ul><li>
$20 to $25 DOE.</li><li>
Weekly pay.</li><li>
Bonuses are possible.</li></ul>
Benefits and Perks:<ul><li>
Excellent pay</li><li>
Medical, dental, vision</li><li>
Company paid life insurance</li><li>
Company paid short-term disability</li><li>
401K with employer match</li><li>
Paid vacation and company holidays</li><li>
Training and Career Development</li><li>
Company vehicle (if job applicable)</li><li>
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees</li></ul>
Pye-Barker Fire and Safety is an Equal Opportunity Employer</div>

Service Coordinator

Join Pye-Barker Fire & Safety and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pye-Barker Fire & Safety

About Company

Senior Security Service Technician

Security Service Technician

Operations Administrative Coordinator

Service Coordinator