Qureos Mentor

QStaffers

<div>
 
 
 QStaffers
 
 is currently hiring a
 
 People &amp; Culture Director
 
 for one of our partners, a leader in the events and advertising services.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The P&amp;C Director leads all human resources and people functions, from organizational planning and performance management to culture development,Talent Acquisition &amp; Employer Branding strategy. This is a strategic role designed to build a high-performing, people-first environment that supports the company's creative and commercial growth.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 HR Strategy
 
 : Develop and implement a comprehensive HR strategy that aligns with the company&rsquo;s organizational objectives, culture, and long-term growth plans.
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 Organizational Development &amp; HC Planning: Define company structure, roles, and reporting lines
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 Performance Management
 
 : Establish and lead the implementation of a strategic performance management system utilizing KPIs and OKRs to foster a results-driven culture and ensure alignment between individual objectives and the company&rsquo;s business priorities.
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 Leaders Coaching
 
 : Provide coaching and guidance to team leaders on delivering constructive feedback, conducting performance evaluations, and fostering employee growth and development.
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 <li>
 
 Employer Branding &amp; Engagement
 
 : Drive initiatives to deliver a seamless and engaging candidate experience, enhance the company&rsquo;s employer brand in the market, and build strategic partnerships with universities and external stakeholders to support talent acquisition and brand visibility.
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 Talent Acquisition Strategy
 
 : Develop and lead the overall talent acquisition strategy to attract, engage, and retain top talent aligned with the company&rsquo;s culture and business objectives.
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 Team Management
 
 : Oversee and guide the HR team in delivering excellence across all HR functions, including recruitment, performance management, employee engagement, and learning &amp; development.
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 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Previous agency experience or background is a must.
 </li>
 </ul>
 
 
</div>

People & Culture Director

<div>
 
 
 QStaffers
 
 is currently hiring an
 
 Enterprise Project Manager
 
 for one of our partners, a global leader in the real estate field.
 
 
 
 
 
 
 Job Summary:
 
 
 
 Lead the strategic planning, implementation, and optimization of ERP/CRM systems across the organization. The successful candidate will oversee cross-functional teams, manage vendor relationships, and ensure the platform is aligned with evolving business needs.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
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 Lead the end-to-end strategy, planning, and execution of ERP/CRM implementation projects across departments.
 </li>
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 Define and manage project scope, timelines, budgets, and resource allocation to ensure successful delivery.
 </li>
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 Analyze complex business processes and translate them into scalable ERP/CRM configurations and workflows.
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 Supervise data migration, system integration, and quality assurance testing to ensure platform stability and performance.
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 Develop and execute training programs and change management strategies to ensure smooth user adoption.
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 Collaborate with internal stakeholders (Finance, Sales, HR, Operations) to align system capabilities with business objectives.
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 Direct the customization and configuration of modules including Sales, CRM, Inventory, Accounting, HR, and others.
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 Manage post-implementation support, system upgrades, and change requests with a focus on continuous improvement.
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 Ensure compliance with data governance, cybersecurity standards, and internal IT policies.
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 Lead automation, process optimization, and digital innovation initiatives across business units.
 </li>
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 Build and maintain strong relationships with external vendors, consultants, and technology partners.
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 Stay up to date with new technologies and incorporate new techniques and adaptable to changes in project scope or requirements.
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 Keep a proper record and documented of the project&rsquo;s aspects &ldquo;Plans, schedule, changes, issues faced and its solutions.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology or computer science or similar/ relevant degree.
 </li>
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 10-13 years of experience in ERP/CRM implementation. (Preferably Real state background)
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 </ul>
 
 
 
 
 
 Special requirements:
 
 
 <ul>
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 Proven track record of managing ERP/CRM projects from initiation to go-live.
 </li>
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 Strong understanding of business processes in finance, supply chain, sales, and HR.
 </li>
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 Excellent project management skills (PMP or similar certification a plus).
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 Experience working with cross-functional teams and stakeholders at all levels.
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 Technical knowledge of ERP architecture, Python, PostgreSQL, and APIs is a strong advantage.
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 Strong problem-solving, communication, and leadership skills.
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 Preferably with digital application background or knowledge.
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 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Experience in agile project management.
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 Knowledge of cloud-hosted ERP/CRM environments.
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 Experience with third-party ERP modules and integrations.
 </li>
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 Communication skills
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 Project Management
 </li>
 </ul>
 
 
 
</div>

Enterprise Project Manager

<div>
 
 
 QStaffers
 
 is currently hiring a
 
 Client Affairs Director
 
 for one of our partners, a global leader in the real estate field.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 Responsible for building and maintaining strong, long-term relationships with the company's clients. The Director will lead client relationship management efforts, oversee requests and complaints resolutions, and ensure client satisfaction across all touchpoints. Furthermore, manages the resolution of technical client inquiries and oversees the smooth and efficient unit handover process.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead and manage the Client Affairs department, ensuring efficient and effective operations.
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 Build and maintain strong relationships with clients through regular communication and personalized service.
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 To be the Customer&rsquo;s primary senior point of contact within the company for all escalated unresolved issues.
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 Proactively identify and address potential client concerns and issues.
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 Develop and implement strategies to enhance client satisfaction across all touchpoints.
 </li>
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 Conduct regular client satisfaction surveys and analyze feedback to identify areas for improvement.
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 Increase the value that the company delivers to a customer and deliver continual service improvement.
 </li>
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 Ensure full compliance of the agreed solutions and services to meet customer needs.
 </li>
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 Proactive monitoring of agreed Service levels to deliver exceptional service.
 </li>
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 Ensure an exceptional client experience throughout the entire customer lifecycle.
 </li>
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 Manage and resolve client issues related to unit handover, such as delays, quality concerns, and engineering issues.
 </li>
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 Coordinate with construction, legal, and finance teams to ensure a smooth and efficient handover experience for clients.
 </li>
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 Monitor and track key handover metrics to identify areas for improvement.
 </li>
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 Oversee the day-to-day operations of the Client Affairs team, ensuring efficient and effective workflow.
 </li>
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 Present a monthly high-level dashboard of all operations; highlight trends and improvement opportunities.
 </li>
 <li>
 Overall ownership of maintaining up to date Customer information in the relevant databases and repositories.
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 
 Requirements
 
 :
 </li>
 <li>
 Bachelor&rsquo;s degree in business administration, marketing, or a related field.
 </li>
 <li>
 15+ years of experience in client relationship management, or a similar role.
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 Proven track record of success in building and maintaining strong client relationships.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Special requirements:
 
 </li>
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 Excellent communication, interpersonal, and presentation skills.
 </li>
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 Strong negotiation and influencing skills.
 </li>
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 Ability to build and maintain strong relationships with internal and external stakeholders.
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 Strong analytical and problem-solving skills.
 </li>
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 Proficiency in CRM systems (e.g., Salesforce, SAP) and Microsoft Office Suite.
 </li>
 </ul>
 
 
 
</div>

Client Affairs Director

Join QStaffers and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

QStaffers

ABOUT_COMPANY

People & Culture Director

Enterprise Project Manager

Client Affairs Director