Urwah Admin

Qatar Airways

Qatar Airways is the national airline of the State of Qatar, headquartered in Doha. The airline is known for its exceptional on-board product, which emphasizes comfort, fine cuisine, and advanced in-flight entertainment. Qatar Airways operates a modern fleet of over 200 aircraft, connecting more than 170 destinations worldwide. The airline has received numerous awards, including Airline of the Year and World's Best Business Class, reflecting its commitment to quality service and innovation in the aviation industry.

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>2600005U
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing Date: 2026-05-21</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>About the Role</p><p>
Qatar Duty Free is looking for a Shop Supervisor. The role will support the Duty Manager in coordinating daily shop floor operations, with a strong focus on driving sales, delivering excellent customer service, and ensuring effective merchandising. Key responsibilities include staff allocation, spot checks on cash handling (ASH), stock monitoring and verification, shift closing procedures, and addressing customer concerns. The Shop Supervisor also contributes to achieving daily sales targets by guiding, motivating, and supervising the assigned team.</p><p>
A world of exclusives awaits you at one of the largest duty-free areas in the world, Qatar Duty Free. The award-winning shopping emporium boasts of more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and caf&eacute;s covering over 40,000 square meters at the world's best airport, Hamad International Airport.</p><div><br>
Responsibilities<br>
<ul><li>Assist the Duty Manager in organizing the daily operational shop requirements such as staffing, cash and stocking to ensure that sales are maximized and company policy and procedures are followed by staff.</li><li>Monitor and address any issues in relation to stocks to the relevant party in order to maintain the stock level of the shop and to maximize sales opportunities.</li><li>Assist the Duty Manager in carrying out the daily priorities on a shift basis to ensure workflow completed within required timeline.</li><li>Monitor the cash discrepancies of Sales Assistant within the shop, ensure stock shrinkage does not exceed the budget.</li><li>Conduct on job training with the new sales teams to help improve their customer service and product knowledge skills to better serve the customer.</li><li>Facilitate random spot checks on the tills on a daily basis to ensure the companies honestly and integrity standards are being applied by staff.</li><li>Coordinate the handover of shift briefings with the Duty Manager, regarding the daily tasks, store conditions, sales, shift coverage, and the day to day operations.</li><li>Complete proper closing procedures as per company policy tills, store in-stock conditions, merchandizing, and visual standards for assigned areas.</li><li>Handle sales returns and void slips are per the set SOPs.</li><li>Authorize staff discounts whenever required, ensuring employees are not exceeding the monthly purchase limit and consistent approach has been applied to all employees.</li><li>Respond positively to guest feedback/complain, understand guest expectations, bring all complaints to the attention of the Duty Manager or Retail Manager for future improvement.</li><li>Communicate on daily basis with the sales team on special promotions and new product launches by conducting pre-shift briefings, ensuring the team is well briefed, and trained prior to the launch of the new products and promotions.</li></ul></div><p><br>
Be part of an extraordinary story</p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><div>About you<br>
<ul><li>Should have at least High School qualifications</li><li>Minimum 3 years of job-related experience</li><li>Must have proven track record in the ability to manage stock on a day-to-day basis</li><li>Should have direct hands-on experience in retail inventory management.</li><li>Experience in handling complex issues and negotiation are essential.</li><li>Ideally with experience in travel retail industry.</li></ul></div><p>
About Qatar Airways Group</p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p><br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=2600005U</div></div></div></div></div></div></div></div><div></div>

Shop Supervisor | Qatar Duty Free

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>26000066
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Not Specified
</div></div><div><div><ul><li>Closing Date: 2026-05-21</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b>JOB PURPOSE:</b></h2><p>
Provide recruiting services in assigned areas of the business and to deliver high quality talent in a timely manner by implementing effective search and selection techniques. Participate in the recruitment process for all assigned areas within HIA by providing recruitment solutions and professional guidance to managers ensuring regular feedback and professional service at the best cost. Actively participate and contribute to the HIA Talent Acquisition Department team activities. Supervise a small team of support staff in order to ensure that the recruitment process is effective and efficient.</p><p></p><div><h2 class="jobSectionHeader"><b><br>
ACCOUNTABILITIES:</b></h2><ul><li>
Participate and understand the operational objectives and manpower recruitment needs of the assigned departments within HIA and convert this understanding into pro active recruitment plans which broadly outline candidate identification and attraction initiatives and any issues arising which will cost-effectively and efficiently deliver results within HIA.</li><li>
Implement these plans effectively while responding to unbudgeted increases within HIA. Manage third party agency agreements and processes when appropriate for recruitment assistance.</li><li>
Projects manage specific recruitment campaigns of HIA both in and outside Qatar; including initiatives for multiple positions to attract and process quality candidates. Professionally and effectively manage other assigned recruitment tasks and/or one-off projects to meet set project goals.</li><li>
Utilize available databases to identify potential candidates, and when necessary write quality print and web based advertisements to attract candidates across global markets. Utilize technology and experience to shortlist candidates to provide Line Managers with candidates that are a good match for job requirements of HIA.</li><li>
Use appropriate methodologies and ensure effective benchmarking of candidates predominantly up to and including management grade, and further sourcing of candidates above management grade up to senior management grade as required.</li><li>
Review HIA job descriptions and prepare appropriate competency based questions for both telephone screening, pre recorded and face-to-faces interviews.</li><li>
Liaise with HIA Line Managers regarding required questions and advise and facilitate professional selection interviews/assessment centres in conjunction with HIA Line Managers.</li><li>
Perform reference checks where required and effectively negotiate offer contracts with preferred candidates.</li><li>
Where appropriate offer additional guidance and support to HIA Line Managers through transferring professional knowledge and counselling HIA Line Managers to use best practice principles.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department</li></ul></div></div>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b>QUALIFICATIONS, EXPERIENCE &amp; SKILLS:</b></h2><h3 class="jobSectionHeader"><b>
Qualifications and Experience:</b></h3><ul><li>
High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience</li><li>
Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience</li><li>
Strong Experience in agency and in house.</li><li>
Experience with niche / hard to fill roles</li><li>
Recruiting experience in full life-cycle end to end process, including management of multiple high-volume roles simultaneously</li><li>
Recruiting experience in relevant industry</li><li><div>
Attention to detail and negotiation skills</div></li><li><div>
Excellent command of English language</div></li><li><div>
Headhunting and Interviewing Skills</div></li><li><div>
Able to work under pressure to meet deadlines.</div></li><li><div>
Experience of demonstrating accountability in managing effective working relationships.</div></li><li><div>
Well-developed inter-personal skills with excellent communication skills, both oral and written.</div></li><li><div>
Proven success with process and information management.</div></li></ul></div>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=26000066</div></div></div></div></div></div></div></div><div></div>

Recruitment Specialist

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>26000060
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing Date: 2026-05-19</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>Key Accountabilities:</b></p><p>
Develop expertise about the operations of the business they support, about QR Group, HR and Recruitment Operations standard practices and policies, and communicate the standard Recruitment Operations practices ensuring consistent implementation and adherence.<br>
Define and communicate daily standard operations when necessary. Work to established SLAs with key internal customers, ensure the workloads and timeframes are reasonable, and the deliverables are being met.<br>
Develop mechanisms in order to make sure that key information is properly communicated/handed over from one team to another.<br>
Produce regular reports, share the team metrics and ensure the team understands the implication of their work and their contribution to results<br>
Preferable to have good knowledge in Oracle<br>
Good Stakeholder Management experience<br>
Good knowledge in generating reports</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>Qualifications</b></p><p>
High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 4 years of job-related experience )<br>
Bachelor's Degree or Equivalent with Minimum 3 years of job-related experience<br>
Experience working in an HR, recruitment, call center or shared services environment.<br>
Experience working in a multi-cultural environment.<br>
Highly developed planning/ organizational skills<br>
Strong working knowledge of Microsoft Outlook, Excel and SharePoint.<br>
Demonstrated ability to adapt, multi-task, problem solve and maintain flexibility<br>
High level of discretion</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=26000060</div></div></div></div></div></div></div></div><div></div>

Recruitment Operations Officer

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>228459
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Engineering
</div></div><div><div><ul><li>Closing Date: 2026-05-21</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>You will provide full support to the Lead Engineers/ Management to perform any scheduled or unscheduled tasks, which is required as per the approved maintenance documentation to ensure fulltime aircraft availability and highest standards possible. Working to the highest standards in accordance with Qatar Civil Aviation Authority (QCAA) regulations and Company procedures to ensure the continued safety of flight for these aircraft. Your core responsibility is to ensure timely and quality performance of scheduled and unscheduled maintenance activities on the aircraft assigned to you.</p><p><b>
Specific responsibilities of the role include:</b></p><ul><li>
Performs scheduled and unscheduled maintenance activities as required to support the successful operation of Qatar Executive commercial fleet</li><li>
Manages, encourages and motivates the team to perform the tasks required. Determines materials, tooling, support required to perform assigned maintenance tasks.</li><li>
Manages inspections and defines priorities of defects to be rectified. Identifies skill sets required and coordinate effective use of pool personnel available to you.</li><li>
Proactively find solutions to the defects to ensure efficient resolution while adhering to Safety, regulatory and company policies and standards</li><li>
Advises of any impending issues or areas of concern that may have an impact on aircraft and in particular cabin system serviceability.</li><li>
Responsible for the final release of work while ensuring tasks are performed to meet QE standards and targets such as aircraft availability, system reliability and level of acceptable deferred defects.</li><li>
Reviews work procedures, equipment and standards to propose improvements to ensure work processes are effective. Implement solutions to technical problems within his range of operations.</li><li>
Provides assistance to other QE departments, as required, to define, develop and prepare maintenance work packages</li><li>
Provides specialist support, as required, to QE Maintenance, QE CAMO and Engineering.</li><li>
Travel to the location of an aircraft at short notice, to perform troubleshooting and defect rectification professionally and with maximum efficiency.</li><li>
Provides guidance and/or on the job training for technicians and mechanics.</li><li>
Works together with OEM&rsquo;s, vendors and supplier to find solutions to defects and/or problems affecting the operation of the aircraft</li><li>
Produce on time, delivery responsibility and required standard of aircraft reliability and appearance.</li><li>
Perform additional tasks as required and instructed by Maintenance Manager as required by the company</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before</p><p>
Together, everything is possible.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p><b>
Successful candidates are required to have the following skills and qualification:</b></p><ul><li>
Degree or Equivalent/ Diploma in Aircraft Maintenance/ Trade/ Vocational Aircraft Maintenance qualification</li><li>
Holder of minimum 1 full Qatar Executive main fleet, ICAO type II / EASA Part 66 B1 /QCAA license and approvals</li><li>
Minimum of 5 years of job-related aircraft certifying experience.</li><li>
Hold current Certifying authorization with an EASA or TCCA Part 145 organization</li><li>
Worked with recognized corporate jet aircraft type ratings, preferably with one aircraft operated by Qatar Executive included on your type license.</li><li>
In depth knowledge of aircraft maintenance fundamentals appropriate to his area of employment</li><li>
Able to make clear, rational decisions under pressure</li><li>
Able to work independently as well as function as part of a team.</li><li>
Able to understand and implement instruction from technical manuals and documents</li><li>
Good communication skills particularly in written and spoken English.</li></ul><p><b>
Current types operated,</b></p><ul><li>
Gulfstream 700/650/650ER (BR-7oo-725A1-12RR)</li><li>
Global Express XRS C (BR-700-710-A2-20RR)</li><li>
Global 5000 (BR-710-A2-20RR)</li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228459</div></div></div></div></div></div></div></div><div></div>

Licensed Aircraft Engineer Level II (Gulfstream/Bombardier)

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>224846
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-05-20</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>About Role</b></p><p>
The role will be responsible to undertake all daily contracts administration duties with the objective of efficient execution on operational level. Provides professional support service with emphasis on accurate and timely processing of all matters.</p><p><b>
Responsibilities</b></p><ul><li>
Ensure compliance with related legal requirements, create an effective file management system, register, track and update the contract signature process, maintain an updated comprehensive staff database in order to have updated and easily accessible information for Group Legal.</li><li>
Monitor Q-CAS to ensure accuracy and the end-to-end processes are completed as per the objectives set by the management which involves administering the flow of the documents from printing, distribution for signatures (physical movement), updating the Q-CAS tasks, and follow up internally and externally.</li><li>
Responsible for generating business documentation, including presentation creation and spread sheet preparation and their distribution.</li><li>
Scan signed documents and file, input records and maintains information up to date for other team members and whole Group Legal: maintain accurate data into the Office Database and ensure quick access and retrieval.</li><li>
Responsible to assist the department with IT related support for raising and organizing new equipment and other IT supplies.</li><li>
Take responsibility for own ongoing personal development and growth of expertise.</li><li>
Keep abreast with any market trends and developments</li><li>
Comply with all relevant company policies and procedures regarding the use, processing, disclosure and security of any information (in any form) and ensure that all staff under my direct supervision are aware of and comply.</li><li>
Consult the Group&rsquo;s Data Protection Officer in matters related to data protection and privacy as appropriate.</li><li>
Ensure full awareness of work health and safety requirements and expectations in order to minimize health and safety risks for self and colleagues.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>Knowledge Skills &amp; Experience</b></p><ul><li><p>
High School Qualification with Minimum 2 years of job-related experience</p></li><li>
Bachelor&rsquo;s Degree or Equivalent with Minimum 1 years of job-related experience</li><li>
A graduate preferably with law subjects will be an advantage.</li><li>
Experience in a multinational environment preferably in an airline/travel/hotel chain.</li></ul><p><b>
Job Specific Skills:</b></p><ul><li>
Ability to work independently with minimum supervision whilst keeping the Management fully appraised on status.</li><li>
Strong communications skills (fluent in English language (verbal/writing)</li><li>
Computer Literate with a thorough knowledge of Microsoft Word, Excel, Power Point, and Oracle.</li><li><p>
Ability to manage office workflow.</p><p></p><p><b><br>
About Qatar Airways Group</b></p><p></p><p><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p><br>
</p><p>So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p></p><p><b><br>
How to Apply</b></p><p></p><p><br>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p></li></ul>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=224846</div></div></div></div></div></div></div></div><div></div>

Legal Assistant

<div>
 General Information
 <br/>
 <br/>
 <strong>
  Ref #
 </strong>
 232664
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Pakistan-Karachi
 <br/>
 <br/>
 <strong>
  Job family:
 </strong>
 Cargo &amp; Airport Operations
 <br/>
 <br/>
 <strong>
  Closing Date:
 </strong>
 2026-06-05
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  We are recruiting for Senior Cargo Customer Service Agent for Karachi, Thailand.
  <br/>
  <br/>
 </strong>
 The selected candidate will be involved in providing customer service functions, such as interactions with Ground Handling Agents on behalf of Qatar Airways Cargo in both import and export matters and as well with QR Cargo sales team.
 <br/>
 <br/>
 <strong>
  Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
  </li>
  <li>
   Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM.
  </li>
  <li>
   Coordinate with all region stations and GSAs to ensure the input accurate booking data.
  </li>
  <li>
   Coordinate service recovery to protect customer experience.
  </li>
  <li>
   Maintain a close coordination between QR departments and customers by ensuring their shipments are transferred, delivered on time and correct priority is given to shipments.
  </li>
  <li>
   To coordinate accomplishment of tasks with regional GHA and internal departments to ensure/ enhance a high-quality service on import and export.
  </li>
  <li>
   Support customer- liaise with customs, health authorities, QR headquarters, other stations and any other party to ensure customer experience.
  </li>
  <li>
   Coordinate with GHA, internal departments to ensure irregularity codes are correctly inserted in airline system.
  </li>
  <li>
   Implement corrective actions to protect customer experience.
  </li>
  <li>
   Distribute all cargo related information to all concerned parties, including customers, customs and other authorities.
  </li>
  <li>
   Ensure that notifications are sent officially on cargo arrival information to freight forwarders/ agents/ direct customers.
  </li>
  <li>
   Produce weekly, monthly and whenever necessary customer experience related reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible
 <br/>
 <br/>
 Qualification
 <br/>
 <br/>
 <ul>
  <li>
   Vocational, Tertiary, Trade or Diploma or Associate Degree with minimum 3 years of job-related experience
  </li>
  <li>
   Good communication skills
  </li>
  <li>
   Computer Literate
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   You must have the legal rights to live and work in Pakistan to be considered for this role.
   <br/>
   <br/>
  </strong>
 </em>
 <strong>
  About Qatar Airways Group
  <br/>
  <br/>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232664
</div>


Senior Cargo Customer Service Agent- Karachi, Pakistan

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>2600005S
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing Date: 2026-05-20</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>Calling all ambitious <b>Retail professionals </b>to join our Qatar Duty Free team and start writing your own story with Qatar Airways Group.</p><p><b>
Qatar Duty Free Company</b> &ndash; A world of exclusives awaits you at one of the largest duty-free areas in the world, Qatar Duty Free. The award-winning shopping emporium boasts of more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and caf&eacute;s covering over 40,000 square meters at the world's best airport, Hamad International Airport.<br>
<br>
As a Till Assistant you will be undertake all cash desk sales activities in the shop and provide the best possible customer service in order to maximize sales opportunities within Qatar Duty Free Company retail shops</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Ensure the float is correct and that all keyed information into the POS terminal is done so accurately.</li><li>
Process customer&rsquo;s transactions efficiently using the QDFC shop's Point of Sale (POS) system and must present the receipts at all times to the customer.</li><li>
Handling money/Traveler&rsquo;s Cheques/Credit cards and any form of payment in a safe, secure and responsible manner.</li><li>
Ensure cash and documentation is secure at all times.</li><li>
Responsible for the cash variances at the end of the shift.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department</li><li>
Providing the highest levels of customer service to both customers of QDFC/QR group and passengers travelling through DIA, ensuring both customers and passengers leave the Duty Free shop feeling that they have been treated in a friendly and courteous manner.</li></ul><ul><li>
Ensure that any customer complaints or problems are dealt with properly as they arise</li><li>
Process customer&rsquo;s transactions efficiently, ensuring minimum time spent processing and packing.</li><li>
Ensure the highest level of confidentiality with regards to all company documentation, information and statistics.</li><li>
Ensure that Supervisor /Duty Manager are notified of any breach of security.</li><li>
Ensure that a high degree of security on stocks and cash prevails at all times.</li><li>
Ensure that you are aware of the &ldquo;HOT SPOT or Theft prone areas&rdquo;.<br>
<br>
<b>Be part of an extraordinary story</b></li></ul><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
The successful candidate will have the following qualifications and skills:<br>
<br>
Basic Literacy and Numeracy skills, English communication skills with Entry level roles - no prior job-related work experience</p><p><b>
Preferred</b></p><p>
Previous Retails and or Customer Service experience</p><p><b>
Job Specific Skills:</b></p><ul><li>
Command of English language</li><li>
Basic PC skills</li><li>
Good interpersonal/customer service skills.</li><li>
Basic product knowledge.</li><li>
Be pleasant and approachable</li></ul><p><b>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.</p><p>
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
<p></p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=2600005S</div></div></div></div></div></div></div></div><div></div>

Till Assistant | Qatar Duty Free

Join Qatar Airways and explore 54   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.