Urwah Admin

Qiddiya Investment Company

<div><p>Be a part of an extraordinary journey with Qiddiya Investment Company as we redefine the future of entertainment and leisure in Saudi Arabia! We are seeking a Senior Specialist - Residential Procurement (Del 433) to support our residential development projects by managing procurement activities efficiently and effectively.</p><p>
In this crucial role, you will be responsible for executing procurement strategies that align with project requirements and objectives. You will play a key role in identifying, evaluating, and managing suppliers to ensure the procurement of high-quality materials and services essential for our residential projects.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li>Assist in developing and implementing procurement strategies for residential projects, ensuring alignment with overall project goals.</li>
<li>Conduct supplier assessments and market analysis to source competitive and quality offerings.</li>
<li>Facilitate the procurement process, including drafting requests for proposals (RFPs), negotiating contracts, and managing supplier relationships.</li>
<li>Monitor and analyze procurement performance metrics to identify areas for improvement and cost-saving opportunities.</li>
<li>Collaborate with project managers to understand project timelines, specifications, and delivery requirements.</li>
<li>Maintain accurate procurement documentation and records, ensuring compliance with standards and regulations.</li>
<li>Support ad-hoc procurement initiatives and strategic projects as needed.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in procurement, ideally within the residential construction or real estate sectors.</li>
<li>Strong understanding of procurement processes and contract negotiation.</li>
<li>Good analytical skills with experience in market research and supplier evaluation.</li>
<li>Effective communication and interpersonal skills to collaborate with diverse project teams and stakeholders.</li>
<li>Proficient in procurement software and ERP systems.</li>
<li>Ability to work independently and manage multiple projects simultaneously.</li>
</ul><p><b>Benefits</b></p><p>
Attractive compensation and benefits package</p></div>

Senior Specialist - Residential Procurement (Del 433)

<div><p>Qiddiya Investment Company is at the forefront of creating an unparalleled entertainment and cultural hub in Saudi Arabia. We are in search of an experienced and strategic Senior Manager - IT Service Management to lead our ITSM initiatives. In this critical role, you will oversee the development and implementation of IT service management strategies that ensure the delivery of high-quality IT services aligned with the organization&rsquo;s goals.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li>Develop and execute a comprehensive IT service management strategy that enhances service delivery and meets organizational objectives.</li>
<li>Manage the IT service lifecycle, ensuring continuous improvement across all IT services and processes.</li>
<li>Lead the ITSM team in implementing best practices and frameworks such as ITIL to optimize service operations.</li>
<li>Establish and enforce service level agreements (SLAs) and key performance indicators (KPIs) to track service performance and drive accountability.</li>
<li>Collaborate with cross-functional teams to facilitate effective incident, problem, and change management processes.</li>
<li>Coordinate with IT stakeholders to ensure alignment of IT services with business needs and user requirements.</li>
<li>Provide guidance and training to IT staff on service management principles and practices.</li>
<li>Monitor industry trends and advancements in IT service management, recommending innovations to improve service delivery.</li>
<li>Report on IT service management performance to senior leadership and provide insights for strategic decision-making.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field; Master&rsquo;s degree preferred.</li>
<li>10+ years of experience in IT service management, with at least 5 years in a managerial role.</li>
<li>Strong understanding of ITIL framework and other ITSM best practices.</li>
<li>Proven track record in managing IT service operations and driving continuous improvement.</li>
<li>Exceptional leadership and people management skills.</li>
<li>Excellent communication and interpersonal skills with the ability to influence stakeholders.</li>
<li>Experience in developing and managing performance metrics and reporting frameworks.</li>
<li>Strong problem-solving abilities and a commitment to service excellence.</li></ul></div>

Senior Manager - IT Service Management

<div><p>The Senior Manager &ndash; Invoice Management is responsible for overseeing the end-to-end invoice process management, payment processing, cost control, and comprehensive reporting for major transport infrastructure projects. This role will have strong expertise in various systems associated with reporting and forecasting including SAP Fiori, Power BI, PRISM, Oracle Unifier, or similar systems. This role ensures timely payment of supply chain partners, financial discipline, accurate forecasting, and detailed reporting to support strategic decision-making and project success.</p><p></p><h3 class="jobSectionHeader"><b>
Core Responsibilities</b></h3><ul>
<li>Champions QIC's &quot;Safety First&quot; value, specifically confident in enacting &lsquo;Stop Work&rsquo; authority, and engaging in relevant health, safety, and wellbeing standards and behaviors.
</li><li>Role models leadership behaviors in line with the Qiddiya Values, always.
</li><li>Motivates and inspires a high-performance culture through clear direction, continuous feedback, recognition and reward of exceptional performance, and by fostering an environment of collaboration, innovation, and accountability.
</li><li>Manages and processes all payment-related matters to ensure payments are made to supply chain and consultants in a timely manner and in accordance with QIC policies and procedures.
</li><li>Ensures compliance with all legal and regulatory requirements related to commercial activities.
</li><li>Manages, with relevant stakeholders, the Contracts budget in alignment with the organization's budgetary requirements to allow effective delivery of desired objectives.
</li><li>Supports commercial and financial management and reporting, collaborating closely with Directors to define objectives, track progress, and achieve targeted business outcomes.
</li><li>Identifies trends and risks related to payments and cash flow forecasting against cash expenditure targets.
</li><li>Acts as an expert user on payment processing systems, including resolution of issues and expedition of payment process matters.
</li><li>Supports the preparation and monitoring of payments, project budgets, cost forecasts, and cash flows, ensuring alignment with financial objectives and constraints.
</li><li>Provides guidance and specialized assistance to projects for the resolution of difficult and complex project payment, budgeting, reporting, and cost control problems.
</li><li>Endorses continuous improvement initiatives through recommendations, updates, and changes to team activities, policies, and procedures.
</li><li>Provides support to development and project teams regarding payment matters to ensure effective processing of payment claims as needed.
</li><li>Coordinates closely with the Projects and Project Controls function in relation to implementing an effective controls system on payment monitoring, budget, cost, reporting, risk, and change management.
</li><li>Collaborates with project managers and other departments to ensure accurate and timely payments and reporting.
</li><li>Maintains consistent and standardized financial and payment reporting practices.
</li><li>Conducts regular audits to maintain accuracy and compliance.
</li><li>Manages a team of commercial and reporting specialists, fostering a culture of continuous improvement and professional growth.
</li></ul><p><b>Requirements</b></p><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>Bachelor's degree in Quantity Surveying, Commercial Management, Cost Engineering, or a related field.</li></ul><h3 class="jobSectionHeader"><b>
Professional Certifications (if required)</b></h3><ul><li>Royal Institute of Chartered Surveyors (RICS) membership preferred but not mandatory.</li></ul><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li>10&ndash;15 years of construction delivery experience &ndash; ideally across both Contractor and Consultancy environments, with exposure to program-wide roles and large commercial teams managing multiple projects.</li><li>Proven major program experience &ndash; managing multiple projects, conflicting priorities, and diverse stakeholders.</li><li>Previous KSA / Middle East experience preferred.</li><li>Experience leading Commercial and Invoice Management functions within major projects in highly regulated, complex, and matrixed environments.</li><li>Provides strategic support and guidance in managing and prioritizing workloads across commercial and contract administration teams; deadline-driven with strong ability to optimize efficiency.</li><li>Exceptional written and verbal communication skills in English &ndash; capable of articulating ideas, strategies, and project performance to a wide range of audiences and influencing at senior levels.</li><li>In-depth knowledge and hands-on experience with enterprise-level management software such as SAP Fiori, PRISM, Oracle Unifier, or similar payment and accounting systems.</li><li>Strong communication and interpersonal skills, with the ability to convey clear technical direction to senior stakeholders.</li><li>Extensive experience in developing, implementing, and managing business systems, including establishing policies and procedures relevant to the role and across projects.</li><li>Highly analytical, thorough, and adept at problem-solving.</li><li>Proven ability to connect people and issues effectively, driving swift and informed resolutions.</li></ul></div>

Senior Manager - Invoice Management - CDUP2061 (CDU911)

<div><p>At Qiddiya Investment Company, we are on a journey to redefine the landscape of entertainment and leisure in Saudi Arabia. We are seeking a highly motivated Senior Manager - Customer Experience to lead our initiatives in creating unforgettable experiences for our visitors and stakeholders.</p><p></p><p><b>
Key Responsibilities:</b></p><ul>
<li>
Design and oversee the execution of comprehensive customer experience strategies, ensuring alignment with overall business goals and branding.</li>
<li>Analyze customer feedback and behavior to derive insights for improving service delivery and customer engagement initiatives.</li>
<li>Lead cross-functional teams in implementing customer experience enhancement projects from ideation to execution.</li>
<li>Develop customer experience metrics, KPIs, and benchmarks to track performance and identify areas for improvement.</li>
<li>Foster a customer-centric culture throughout the organization by training and mentoring staff on best practices in customer service and engagement.</li>
<li>Stay abreast of industry trends and emerging technologies that can enhance customer experiences and integrate them into our offerings.</li>
</ul><p><b>
Requirements</b></p><p><b>
Qualifications &amp; Experience:</b></p><ul>
<li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li>
<li>A minimum of 9 years of experience in customer experience management, preferably in hospitality, tourism, or large-</li>
</ul><p><b>
Benefits</b></p><p>
Comprehensive benefits package</p></div>

Senior Manager - Customer Experience

<div><p>Qiddiya Investment Company is seeking a strategic and visionary Senior Director of Marketing Data &amp; Analytics to lead our efforts in harnessing data-driven insights to shape and optimize our marketing strategies. In this role, you will be responsible for developing and implementing robust analytics frameworks that facilitate informed decision-making and enhance our marketing performance.</p><p>
The Senior Director will oversee a team of analytics professionals, guiding them in the application of advanced analytics techniques, predictive modeling, and customer segmentation to drive effective marketing initiatives. You will collaborate with cross-functional teams, ensuring that data insights align with overall business objectives and marketing goals. Your leadership will be pivotal in fostering a culture of data-driven marketing within Qiddiya, as we strive to create engaging and impactful customer experiences.</p><p>
Key responsibilities include managing comprehensive marketing analytics projects, evaluating campaign effectiveness, and identifying opportunities for optimization. You will also be tasked with presenting analytical findings to senior leadership, providing strategic recommendations based on data insights. The ideal candidate will possess a strong blend of marketing expertise, technical data skills, and leadership capabilities.</p><p><b>
Requirements</b></p><ul>
<li>
A Bachelor&rsquo;s degree in Marketing, Business Analytics, Data Science, or a related field; Master&rsquo;s degree preferred.</li>
<li>12+ years of experience in marketing analytics, data analysis, or related fields, with a proven track record in leadership roles.</li>
<li>Expertise in advanced analytics techniques, including predictive modeling, customer segmentation, and data visualization.</li>
<li>Strong proficiency with analytics tools and platforms such as Google Analytics, Tableau, or similar.</li>
<li>Excellent communication skills, with the ability to translate complex data into actionable insights for non-technical stakeholders.</li>
<li>Demonstrated ability to manage multiple high-stakes projects simultaneously and deliver results under tight deadlines.</li>
<li>Experience working in a fast-paced, dynamic environment, preferably within the entertainment, tourism, or real estate sectors.</li>
</ul><p><b>
Benefits</b></p><p>
Join Qiddiya's team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !</p></div>

Senior Director - marketing Data & Analytics

<div><p>Qiddiya Investment Company is seeking an innovative and forward-thinking Manager - HR Incubating Team to join our dynamic workforce. This role will be essential in designing and implementing HR strategies that support the development of new initiatives and projects within Qiddiya. The individual will work closely with various departments to foster a culture of creativity, adaptability, and continuous improvement as we embark on this exciting journey of growth.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul>
<li>Lead the HR incubating team in the development and rollout of HR strategies that support innovative projects and initiatives within the organization.</li>
<li>Facilitate talent acquisition efforts, identifying and attracting top talent to support new and ongoing projects.</li>
<li>Collaborate with cross-functional teams to understand business needs and design tailored HR solutions that align with project objectives.</li>
<li>Develop and implement programs to enhance employee engagement, collaboration, and knowledge sharing within project teams.</li>
<li>Drive performance management processes specific to the incubating projects, ensuring that team members receive constructive feedback and opportunities for growth.</li>
<li>Establish and maintain metrics to measure the success and impact of HR initiatives within the incubating teams.</li>
<li>Foster a culture of innovation and continuous improvement by implementing best practices in HR operations and project management.</li>
<li>Coordinate training and development programs to build skills relevant to the unique nature of incubating projects.</li>
<li>Ensure compliance with relevant labor laws and regulations while promoting a strong ethical workplace culture.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Human Resources, Business Administration, or a related field; a Master&rsquo;s degree or HR certification is a plus.</li>
<li>Minimum of 6-8 years of HR experience, with a focus on innovation, project management, or business incubation.</li>
<li>Strong understanding of HR principles and the ability to adapt them to unique project needs.</li>
<li>Proven track record of influencing diverse teams and driving change in a fast-paced environment.</li>
<li>Exceptional problem-solving skills, with a passion for fostering creativity and innovation among team members.</li>
<li>Excellent communication and interpersonal skills, with the ability to engage and inspire others.</li>
<li>Experience in developing metrics and reporting to evaluate the impact of HR initiatives.</li>
<li>Proficiency in HRIS and project management tools.</li>
</ul><p><b>Benefits</b></p><p>
Join Qiddiya's team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !</p></div>

Manager - HR Incubating team

<div><p>Qiddiya Investment Company is on the lookout for a proactive and experienced Manager - Business Applications Operations to spearhead our business applications team. This key position will focus on optimizing the performance and functionality of our applications, ensuring they meet the operational needs of our organization.</p><p>
As the Manager, you will collaborate with various stakeholders to drive process improvements, troubleshoot issues, and implement best practices, all while fostering a culture of innovation and excellence.</p><h3 class="jobSectionHeader"><b>
Primary Responsibilities</b></h3><ul>
<li>Manage and maintain the Vista Cinema systems, including POS, TMS, Head Office, Kiosk, and related modules, ensuring optimal performance, data integrity, and high system availability across all cinema locations.
</li><li>Lead the planning and execution of new Vista rollouts, upgrades, and integrations with third-party systems (e.g., payment gateways, loyalty programs, ERP) with minimal disruption to operations.
</li><li>Serve as the primary point of contact with Vista Entertainment and internal stakeholders, overseeing escalations, support tickets, and enhancement requests in line with business priorities.
</li><li>Oversee system configurations, pricing structures, promotions, and business rules setup within Vista modules to support both operational and marketing requirements.
</li><li>Ensure accurate synchronization and reporting between Vista and other business systems, maintaining data consistency and actionable insights across platforms.
</li><li>Conduct user training sessions, prepare manuals, and provide ongoing operational support to cinema, ticketing, and head office users to enhance efficiency and system utilization.
</li><li>Implement monitoring and control measures, ensuring compliance with IT security standards, data protection policies, and internal audit requirements across all Vista systems and connected environments.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Bachelor&rsquo;s degree in Information Technology, or a related field</li>
<li>5+ years of experience managing business applications</li>
<li>Strong understanding of application lifecycle management, UAT, system upgrades, and vendor coordination.
</li><li>ITIL certification (or equivalent ITSM framework) is a strong advantage.</li>
</ul><p><b>
Benefits</b></p><p>
Comprehensive benefits package</p></div>

Manager - Business Applications Operations

Join Qiddiya Investment Company and explore 47   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.