Fahad Almutairi

qlub

<div>
 
 Why qlub?
 
 
 
 Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code &ndash; no app download required. From
 
 Pay-at-Table QR payments
 
 and
 
 Digital Menus to Order-and-Pay tech
 
 ,
 
 Payment Links,
 
 and
 
 SoftPOS terminals
 
 , qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!
 
 
 We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today&rsquo;s digital-first world.
 
 
 We&rsquo;re a fast-scaling fintech start up transforming payment solutions that go beyond the normal payment methods. Backed by leading investors including
 
 Mubadala, E&amp;, Shorooq &amp; Mastercard
 
 we have just secured a
 
 $30 million
 
 investment to drive our next phase of growth - this makes our total raised capital
 
 $72 million!
 
 This marks one of the
 
 largest start up investment rounds
 
 in the Middle East &mdash; and this is just the beginning. Over the past year, we&rsquo;ve nearly doubled in size, expanded globally, and continue to grow our network of clients and partners, with our GMV reaching 3x!
 
 
 This is more than a job, this is a
 
 mission
 
 to transform qlub and power its growth, we&rsquo;re building high-performing, diverse teams&mdash;and that&rsquo;s where you come in!
 
 
 
 The role
 
 
 
 This is a full-time on-site role for a Sales Executive at Qlub located in Abha. The Sales Executive will be responsible for day-to-day sales activities, including identifying and contacting potential restaurant partners, promoting Qlub's payment solution, negotiating contracts, and building strong relationships with clients.
 
 
 As a Sales Executive focusing on acquiring new clients , you&rsquo;ll be responsible for:
 
 
 <ul>
 <li>
 Identify new business opportunities and markets, and develop strategies to capitalize on these opportunities.
 </li>
 <li>
 Establish and maintain strong relationships with key customers and accounts.
 </li>
 <li>
 Understand customer needs and requirements, and provide solutions that meet their expectations.
 </li>
 <li>
 Prepare regular sales reports and forecasts for management, detailing sales volume, potential sales, and areas of proposed client base.
 </li>
 <li>
 Stay updated on industry trends, market activities, and competitors to identify opportunities for growth.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Relevant business degree;
 </li>
 <li>
 Fluency in English is a must;
 </li>
 <li>
 Understanding of F&amp;B Market
 </li>
 <li>
 Experience in sales and business development
 </li>
 <li>
 Strong entrepreneurial spirit - you want to build something big and have a measurable impact for your efforts;
 </li>
 <li>
 You are self-motivated and have a result-oriented mindset, you hustle to get things done and proactively find ways to reach and over achieve your targets.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization
 </li>
 <li>
 Drive growth and tailoring of fast-evolving new products and features
 </li>
 <li>
 Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.
 
 
 </li>
 </ul>
 Sounds like you? Are you excited by this opportunity? If so,
 
 &ldquo;Apply now&rdquo;
 
 .
</div>

Sales Executive

<div>
 
 Why qlub?
 
 
 
 Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code &ndash; no app download required. From
 
 Pay-at-Table QR payments
 
 and
 
 Digital Menus to Order-and-Pay tech
 
 ,
 
 Payment Links,
 
 and
 
 SoftPOS terminals
 
 , qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!
 
 
 We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today&rsquo;s digital-first world.
 
 
 We&rsquo;re a fast-scaling fintech start up transforming payment solutions that go beyond the normal payment methods. Backed by leading investors including
 
 Mubadala, E&amp;, Shorooq &amp; Mastercard
 
 we have just secured a
 
 $30 million
 
 investment to drive our next phase of growth - this makes our total raised capital
 
 $72 million!
 
 This marks one of the
 
 largest start up investment rounds
 
 in the Middle East &mdash; and this is just the beginning. Over the past year, we&rsquo;ve nearly doubled in size, expanded globally, and continue to grow our network of clients and partners, with our GMV reaching 3x!
 
 
 This is more than a job, this is a
 
 mission
 
 to transform qlub and power its growth, we&rsquo;re building high-performing, diverse teams&mdash;and that&rsquo;s where you come in!
 
 
 
 The role?
 
 
 
 We are a high performance team who uses a hyper-focused approach, encompassing the usage of extensive data analysis and market research, to ensure the most robust results on commercial prerogatives. Qlub&rsquo;s expansion team has a dynamic mission to drive complete demand for payments facilitated through NFC Tap/QR code scanning and increase adoption within restaurants for ultra fast payment solutions.
 
 
 As a Business Development Manager focused on expanding our presence in the
 
 Qatar
 
 , your key responsibilities will include:
 
 
 <ul>
 <li>
 Leveraging your existing network of table-service restaurants and strong sales skills to generate and close new leads
 </li>
 <li>
 Expanding our user base by onboarding new restaurant partners to the platform
 </li>
 <li>
 Proactively sourcing leads through various channels, identifying key decision-makers, scheduling meetings, and managing the full sales cycle&mdash;from initial outreach to full operational launch
 </li>
 <li>
 Building and nurturing relationships with restaurant owners, managers, and staff;
 </li>
 <li>
 Analyzing lead generation and sales performance data to refine our processes and improve key metrics such as conversion rates
 </li>
 <li>
 Collaborating closely with the onboarding team to ensure a smooth and efficient onboarding experience for new partners
 </li>
 <li>
 Managing the accounts you close by driving platform adoption, identifying growth opportunities, and promoting new features.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Relevant business degree
 </li>
 <li>
 Fluency in English is required &amp; Arabic is a plus
 </li>
 <li>
 Understanding of payment terminals business - experience in sales for payment terminals is a plus
 </li>
 <li>
 Strong network of decision makers in the F&amp;B and hospitality sectors
 </li>
 <li>
 Experience with C-level sales and strategic partnership building
 </li>
 <li>
 Experience in sales and/or account management
 </li>
 <li>
 Strong entrepreneurial spirit - you want to build something big and have a measurable impact for your efforts
 </li>
 <li>
 You are self-motivated and have a result-oriented mindset, you hustle to get things done and proactively find ways to reach and over achieve your targets
 </li>
 <li>
 Experience using data and analytics to drive sales impact and results
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization;
 </li>
 <li>
 Drive growth and tailoring of fast-evolving new products and features;
 </li>
 <li>
 Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.
 </li>
 </ul>
</div>

Business Development Manager

&nbsp;As an Operations Executive, you will play a critical role in making sure our restaurants succeed on the platform. You ll spend much of your time on-site with restaurant partners: coordinating their go-live, training staff, and providing hands-on support during service.This is a field-based, client-facing role where you ll build strong relationships with restaurants, solve problems on the ground, and ensure every partner has a great experience with Qlub. It s a fast-paced opportunity to be at the heart of our growth while learning the ins and outs of scaling operations at a high-growth tech startup.Working hours: To support our restaurant partners during service, we work on a late start (~11:00) and late finish (~20:00). Preferred but not essential: Sunday to Thursday.What You ll Be DoingOnboardingSchedule and manage merchant onboardings in your assigned area/city.Train restaurant staff on-site, virtually, and over the phone to ensure smooth adoption.Account Management &amp; SupportBuild and maintain strong relationships with restaurant partners.Conduct regular visits and  mystery shops  to ensure staff remain confident in using the product.Handle merchant queries quickly and ensure a seamless experience.Process &amp; Continuous ImprovementIdentify opportunities to improve onboarding and support processes.Work with regional/global operations and tech teams to resolve issues efficiently.Product FeedbackShare insights from the field with Product and Tech teams.Test new features and provide practical feedback to improve functionality.What We re Looking ForBachelor s degree in Business, Operations, or related field.Fluency in English &amp; Arabic is a must.Valid driving license and access to a car.0 2 years of experience in operations, client-facing, or hospitality roles.Strong communication and relationship-building skills.Organized, reliable, and able to manage time effectively in a fast-paced environment.Comfortable with Excel/Google Sheets; analytical mindset is a plus.Self-motivated, proactive, and eager to hustle to get things done.Entrepreneurial spirit   excited to contribute to a growing startup and make a visible impact.

Operations Executive

We are a high-performance team driven by data, research, and execution excellence. At Qlub, our expansion mission is to fuel the adoption of ultra-fast payment technologies (NFC Tap / QR scanning) across the restaurant industry. As a Sales Team Lead, you'll play a pivotal role in not only driving new business but also mentoring and leading a team of Business Development Managers to achieve aggressive growth targets.You'll lead from the front using your deep industry network, proven sales skills, and leadership mindset to guide the team through full-cycle sales, from prospecting to activation, and account growth. Your impact will be seen in both your personal sales performance and your team s ability to scale Qlub s footprint within the region.As a Business Development Lead focused on expanding our presence in [Region], your key responsibilities will include:<ul><li>Lead and manage a regional sales team, setting targets, coaching performance, and ensuring successful execution of the go-to-market strategy.</li><li>Leverage your existing network within the F&amp;B and hospitality sectors to generate strategic leads and unlock new business opportunities.</li><li>Support and oversee the team in full-cycle sales including prospecting, stakeholder management, deal closing, and post-sales handover.</li><li>Act as a senior point of contact for key accounts, building strong, long-term relationships with restaurant owners, general managers, and decision-makers.</li><li>Collaborate closely with the onboarding and operations teams to ensure seamless deployment and customer satisfaction.</li><li>Analyze team performance using data-driven insights to optimize conversion rates, shorten sales cycles, and improve engagement.</li><li>Promote cross-functional collaboration with Marketing and Product teams to fine-tune messaging and gather market feedback.</li><li>Champion new feature adoption and upsell opportunities within your accounts and across the team portfolio.</li><li>Drive a culture of ownership, agility, and commercial excellence across the sales organization.</li></ul>

Business Development Lead

The roleAs an Account Manager at Qlub, you will play a key role in managing relationships with our clients, ensuring their success on the platform, and driving adoption of Qlub s products and features. You will work closely with cross-functional teams and client stakeholders to maximize value for both our customers and Qlub.What You ll Be DoingClient Relationship Management: Build and strengthen relationships with Qlub s clients, ensuring satisfaction and long-term partnerships.Growth &amp; Retention: Support strategies that drive adoption, upselling, and retention to ensure ongoing revenue growth.Feature Adoption: Help clients successfully adopt new features and products, gather feedback, and share insights with the product team.Stakeholder Engagement: Engage with client stakeholders to align on goals, priorities, and opportunities for growth.Process &amp; Efficiency: Follow account management best practices, use CRM tools effectively, and contribute ideas for improving customer experience.Cross-Functional Collaboration: Partner with Product, Sales, and Customer Success teams to deliver a seamless customer journey and quick issue resolution.Market Insights: Stay informed on industry trends and competitor strategies to provide valuable client recommendations.What We're Looking For2 4 years of experience in account management, customer success, or a related role, ideally within SaaS, fintech, or technology.Proven ability to manage client accounts and deliver strong results in retention and growth.Strong communication, relationship-building, and problem-solving skills.Comfortable engaging with stakeholders and providing consultative support.Data-driven mindset with familiarity in CRM systems and reporting.Thrives in a fast-paced, high-growth environment with a proactive and results-oriented attitude.Entrepreneurial spirit you want to contribute, take ownership, and have a real impact.What We OfferBe part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization;Drive growth and tailoring of fast-evolving new products and features;Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.

Account Manager

<div>
 
 Why qlub?
 
 
 
 Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code &ndash; no app download required. From
 
 Pay-at-Table QR payments
 
 and
 
 Digital Menus to Order-and-Pay tech
 
 ,
 
 Payment Links,
 
 and
 
 SoftPOS terminals
 
 , qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!
 
 
 We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today&rsquo;s digital-first world.
 
 
 We&rsquo;re a fast-scaling fintech start up transforming payment solutions that go beyond the normal payment methods. Backed by leading investors including
 
 Mubadala, E&amp;, Shorooq &amp; Mastercard
 
 we have just secured a
 
 $30 million
 
 investment to drive our next phase of growth - this makes our total raised capital
 
 $72 million!
 
 This marks one of the
 
 largest start up investment rounds
 
 in the Middle East &mdash; and this is just the beginning. Over the past year, we&rsquo;ve nearly doubled in size, expanded globally, and continue to grow our network of clients and partners, with our GMV reaching 3x!
 
 
 This is more than a job, this is a
 
 mission
 
 to transform qlub and power its growth, we&rsquo;re building high-performing, diverse teams&mdash;and that&rsquo;s where you come in!
 
 
 
 The Role
 
 
 
 At Qlub, operations means everything that happens after the contract is signed &mdash; onboarding, customer success, and support. As an Operations Executive, you will play a critical role in making sure our restaurants succeed on the platform. You&rsquo;ll spend much of your time on-site with restaurant partners: coordinating their go-live, training staff, and providing hands-on support during service.
 
 
 This is a field-based, client-facing role where you&rsquo;ll build strong relationships with restaurants, solve problems on the ground, and ensure every partner has a great experience with Qlub. It&rsquo;s a fast-paced opportunity to be at the heart of our growth while learning the ins and outs of scaling operations at a high-growth tech startup.
 
 
 Working hours: To support our restaurant partners during service, we work on a late start (~11:00) and late finish (~20:00). Preferred but not essential: Sunday to Thursday.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Onboarding
 </li>
 <ul>
 <li>
 Schedule and manage merchant onboardings in your assigned area/city.
 </li>
 <li>
 Train restaurant staff on-site, virtually, and over the phone to ensure smooth adoption.
 </li>
 </ul>
 <li>
 Account Management &amp; Support
 </li>
 <ul>
 <li>
 Build and maintain strong relationships with restaurant partners.
 </li>
 <li>
 Conduct regular visits and &ldquo;mystery shops&rdquo; to ensure staff remain confident in using the product.
 </li>
 <li>
 Handle merchant queries quickly and ensure a seamless experience.
 </li>
 </ul>
 <li>
 Process &amp; Continuous Improvement
 </li>
 <ul>
 <li>
 Identify opportunities to improve onboarding and support processes.
 </li>
 <li>
 Work with regional/global operations and tech teams to resolve issues efficiently.
 </li>
 </ul>
 <li>
 Product Feedback
 </li>
 <ul>
 <li>
 Share insights from the field with Product and Tech teams.
 </li>
 <li>
 Test new features and provide practical feedback to improve functionality.
 
 </li>
 </ul>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Operations, or related field.
 </li>
 <li>
 Fluency in English &amp; Arabic is a must.
 </li>
 <li>
 Valid driving license and access to a car.
 </li>
 <li>
 0&ndash;2 years of experience in operations, client-facing, or hospitality roles.
 </li>
 <li>
 Strong communication and relationship-building skills.
 </li>
 <li>
 Organized, reliable, and able to manage time effectively in a fast-paced environment.
 </li>
 <li>
 Comfortable with Excel/Google Sheets; analytical mindset is a plus.
 </li>
 <li>
 Self-motivated, proactive, and eager to hustle to get things done.
 </li>
 <li>
 Entrepreneurial spirit &mdash; excited to contribute to a growing startup and make a visible impact.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization
 </li>
 <li>
 Drive growth and tailoring of fast-evolving new products and features
 </li>
 <li>
 Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.
 </li>
 </ul>
</div>

Job Title Head of PerformanceRole Overview As the Head of Performance, you will be responsible for driving the adoption and sustained growth of Qlub solutions across partnered restaurants. This role requires a strategic thinker with strong operational execution skills to ensure adoption, retention, and GMV targets are achieved. You will serve as the bridge between Qlub’s product, restaurant management, and frontline staff—ensuring seamless implementation, continuous engagement, and performance optimization.&nbsp;Key ResponsibilitiesAdoption &amp; Growth Management<ul><li>Own and drive restaurant adoption KPIs, ensuring steady GMV growth across the portfolio.</li><li>Implement adoption strategies such as staff training, incentive programs, and customer engagement initiatives.</li><li>Identify underperforming restaurants and execute recovery plans to reactivate them quickly.</li><li>Monitor daily, weekly, and monthly adoption reports; analyze trends and take proactive action.</li></ul>Restaurant &amp; Waiter Engagement<ul><li>Build strong relationships with restaurant managers and staff to position Qlub as a value-added solution.</li><li>Organize on-site visits and regular check-ins to strengthen partnerships.</li><li>Lead waiter engagement programs (competitions, reward schemes, motivational sessions) to boost usage.</li><li>Act as a trusted advisor to restaurant teams, highlighting the benefits of cashback, discounts, and digital adoption.</li></ul>Performance Monitoring &amp; Reporting<ul><li>Develop and maintain dashboards and performance reports (e.g., Power BI) to track adoption, retention, and GMV.</li><li>Provide weekly/monthly performance updates to management with clear insights and recommended actions.</li><li>Ensure data-driven decision-making by analyzing adoption trends, identifying bottlenecks, and proposing solutions.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with Tech Ops &amp; SRE to resolve system issues impacting adoption.</li><li>Partner with Sales &amp; Onboarding teams to ensure smooth restaurant activation.</li><li>Collaborate with Marketing to drive targeted campaigns for cashback, discounts, and gift cards.</li></ul>Strategic Initiatives<ul><li>Design and execute adoption growth strategies aligned with company goals.</li><li>Develop standard operating procedures (SOPs) for restaurant performance management.</li><li>Benchmark adoption and GMV performance against competitors and market trends.</li><li>Drive initiatives to enhance customer experience and restaurant satisfaction with Qlub.</li></ul>&nbsp;Key Performance Indicators (KPIs)<ul><li>Adoption Rate (%) – Actual vs. Target.</li><li>Retention Rate (%) – Restaurants consistently using Qlub.</li><li>GMV Growth – Total sales processed via Qlub solutions.</li><li>Waiter Engagement Score – Participation and performance improvement.</li><li>Restaurant Satisfaction &amp; Feedback – Measured through surveys and visits.</li></ul>&nbsp;Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Management, Engineering, or related field (MBA is a plus).</li><li>7+ years in performance management, restaurant operations, or SaaS adoption roles.</li><li>Strong data analysis and reporting skills (Power BI/Tableau and Excel).</li><li>Proven ability to motivate and engage frontline staff.</li><li>Excellent communication, relationship-building, and negotiation skills.</li><li>Strategic mindset with strong operational execution ability.</li><li>Fluency in English and Arabic.</li></ul>&nbsp;Why This Role is CriticalThis position plays a central role in Qlub’s success, ensuring that restaurants not only adopt but also continue to grow with Qlub. By empowering restaurant managers, engaging waiters, and leveraging data-driven strategies, you will directly impact revenue, customer satisfaction, and long-term retention.&nbsp;Freelancers &amp; Hiring<ul><li>Coordinate and manage freelancers to support restaurant visits and adoption activities.</li><li>Oversee hiring processes for freelance waiters/field staff to ensure strong execution of adoption strategies.</li><li>Ensure freelancers are trained, motivated, and aligned with Qlub’s goals.</li></ul>&nbsp;

Head of Performance

Join qlub and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

qlub

ABOUT_COMPANY

Sales Executive

Business Development Manager

Operations Executive

Business Development Lead

Account Manager

Operations Executive

Head of Performance