Qureos Mentor

Quantum Health

<div><div><b>Who we</b><b> </b><b>are</b></div><div>
Founded in 1999 and headquartered in Central Ohio, we&rsquo;re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we&rsquo;re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost &ndash; that&rsquo;s why we call ourselves Healthcare Warriors&reg;.</div><div>
We&rsquo;re committed to building diverse and inclusive teams &ndash; more than 2,000 of us and counting &ndash; so if you&rsquo;re excited about this position, we encourage you to apply &ndash; even if your experience doesn&rsquo;t match every requirement.</div><div><b>
About the role</b></div><div>
The <b>Senior Member Marketing Manager </b>is responsible for leading member marketing strategy, innovation, and execution across client programs. This role serves as a strategic advisor to clients and internal teams, helping translate market trends, client needs, member behavior, and business priorities into effective engagement strategies that drive measurable outcomes. This individual is both externally and internally focused. Externally, they serve as a consultative partner to clients, bringing forward best practices, market perspective, and recommended approaches to improve member awareness, engagement, and action. Internally, they act as a connector across Client Success, Implementation, Product, Legal, Marketing, and delivery teams to ensure strategies are practical, scalable, compliant, and executed with excellence. The ideal candidate is a strategic marketer and strong operator who can move fluidly between client conversations, market analysis, campaign planning, and internal execution. They are curious about what is changing in the market, confident in making recommendations, and disciplined in seeing work through to completion. They understand that effective member marketing requires more than producing communications. It requires understanding the audience, anticipating client needs, aligning internal teams, measuring what works, and continuously improving the approach. This person brings forward ideas, creates structure, builds trust, and helps the organization stay ahead of what clients and members will need next.</div><div><b>
Location:</b> This position may work remotely anywhere in the United States of America.</div><div><b>
What you&rsquo;ll do</b><b>:</b></div><div><b>
S</b><b>trategy, Insights, &amp; Innovation</b><b> - </b>Lead the development and evolution of member marketing strategies that align with client goals, market expectations, and member needs.</div><ul><li>
Monitor market trends, client feedback, member engagement patterns, competitive activity, and emerging communication practices within healthcare, benefits, and B2B2C marketing.</li><li>
Translate market and client insights into clear recommendations, campaign strategies, messaging approaches, channel plans, and engagement opportunities.</li><li>
Identify opportunities to evolve the organization's member marketing approach, including new campaign concepts, improved templates, personalization strategies, journey-based communications, and scalable best practices.</li><li>
Develop strategic points of view, playbooks, presentations, and guidance materials that help internal teams and clients understand what is changing in the market and how to respond.</li></ul><p><b>
Client-Facing Advisory and Partnershi</b><b>p</b><b>-</b>Serve as a strategic member marketing advisor to clients and client-facing teams
</p><ul><li>Partner directly with clients to understand their goals, member populations, communication challenges, implementation needs, and success measures.</li><li>
Lead or support client conversations related to member marketing strategy, campaign planning, communication best practices, and program optimization.</li><li>
Translate client needs into clear marketing strategies, project briefs, campaign recommendations, and execution plans.</li><li>
Balance consultative partnership with operational discipline, helping clients understand what is recommended, what is feasible, and how work will be prioritized and delivered.</li></ul><p><b>
Product Needs, Marketing Approach Definition, and Operationalization</b><b> - </b>Partner across Product, Client Success, Implementation, Marketing, Legal, and Operations to understand evolving product needs, define the right member marketing approach, and operationalize scalable strategies that support clients, members, and business priorities.
</p><p>Partner closely with Product and cross-functional stakeholders to understand product capabilities, roadmap priorities, member experience considerations, client needs, and market expectations.</p><ul><li>
Translate product and client needs into clear member marketing strategies, communication approaches, campaign frameworks, and operational plans.</li><li>
Help define how new or evolving products, features, services, or program changes should be communicated to members across relevant channels and client use cases.</li><li>
Lead the development of messaging strategies, communication journeys, campaign templates, planning resources, and enablement materials that support product adoption and member engagement.</li><li>
Partner with internal teams to determine what should be standardized, what should be customizable, and how member marketing resources should be packaged for effective use by client-facing teams.</li></ul><div></div><div><b><br>
What you&rsquo;ll bring</b></div><ul><li>
5+ years of experience in marketing communications, member marketing, customer engagement, lifecycle marketing, account-based marketing, or related discipline.</li><li>
Experience developing and executing B2B2C marketing or communication programs.</li><li>
Demonstrated experience working directly with clients, business partners, or external stakeholders in a consultative capacity.</li><li>
Strong ability to translate business goals, client needs, and audience insights into clear marketing strategies and execution plans.</li><li>
Excellent written and verbal communication skills, including the ability to create presentations, planning documents, recommendations, and client-ready materials.</li><li>
Strong project management skills, with experience managing timelines, priorities, stakeholders, and workflow processes.</li><li>
Experience collaborating across cross-functional teams, including marketing, client success, implementation, product, legal, and operations.</li><li>
Ability to analyze campaign performance, synthesize feedback, and recommend practical improvements.</li><li>
High degree of organization, ownership, judgment, and attention to detail.</li><li>
Experience in healthcare, employee benefits, health plans, digital health, navigation, care advocacy, or related industries strongly preferred.</li><li>
Comfort using marketing, project management, CRM, reporting, or workflow tools.</li><li>
Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams &amp; Zoom), and telephones efficiently.</li><li>
A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health&rsquo;s policies, values and ethics, and to protect the sensitive data entrusted to us.</li><li><b>-</b></li></ul><p>
#LI-AT1, #LI-Remote</p></div><p></p>

Senior Member Marketing Manager

<div><div><b>Who we </b><b>are</b></div><div>
Founded in 1999 and headquartered in Central Ohio, we&rsquo;re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we&rsquo;re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost &ndash; that&rsquo;s why we call ourselves Healthcare Warriors&reg;.</div><div>
We&rsquo;re committed to building diverse and inclusive teams &ndash; more than 2,000 of us and counting &ndash; so if you&rsquo;re excited about this position, we encourage you to apply &ndash; even if your experience doesn&rsquo;t match every requirement.
</div><div><b>About the role</b></div><div>
The <b>Senior Network Engineer </b>is responsible for designing, implementing, securing, and supporting enterprise network infrastructure with a strong focus on Arista switching, spine-leaf architecture, Arista CloudVision, Palo Alto firewalls, and Palo Alto Strata Cloud Manager.</div><div>
This role serves as a senior technical resource for network operations, project delivery, security policy implementation, troubleshooting, and network architecture improvements. The Senior Network Engineer is expected to lead complex technical initiatives, mentor junior engineers, create standards, and provide escalation support during major incidents and changes.</div><div><b>
Location:</b> This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America.</div><div><b>
What you&rsquo;ll do (Essential Responsibilities)</b></div><ul><li>
Design, configure, and support enterprise switching environments using Arista EOS.</li><li>
Support and enhance spine-leaf data center architecture, including leaf/spine connectivity, MLAG, VLANs, VRFs, routing, high availability, and segmentation.</li><li>
Manage network infrastructure using Arista CloudVision, including compliance, configuration management, software upgrades, telemetry, provisioning, and change validation.</li><li>
Lead troubleshooting for complex Layer 2, Layer 3, firewall, VPN, application, and routing issues.</li><li>
Configure and support Palo Alto firewalls, including security policy, NAT, App-ID, User-ID, URL filtering, threat prevention, GlobalProtect, IPsec VPN, and logging.</li><li>
Manage firewall configuration and policy through Palo Alto Strata Cloud Manager.</li><li>
Review, create, and optimize firewall rules to improve security, performance, and operational efficiency.</li><li>
Support routing protocols including BGP, OSPF, static routing, route maps, prefix lists, redistribution, and failover designs.</li><li>
Assist with network segmentation, firewall migrations, data center migrations, circuit turn-ups, and cloud connectivity projects.</li><li>
Provide advanced escalation support for network incidents, outages, performance issues, and security events.</li><li>
Develop and maintain network standards, diagrams, implementation plans, operational procedures, and troubleshooting guides.</li><li>
Lead change management efforts, including risk analysis, implementation steps, validation plans, and backout procedures.</li><li>
Partner with security, systems, cloud, application, service desk, and vendor teams to resolve issues and deliver projects.</li><li>
Mentor Network Engineers and Network Administrators by providing technical guidance, documentation review, and troubleshooting support.</li><li>
Identify opportunities to improve network reliability, visibility, security, automation, and operational maturity.</li><li>
All other duties as assigned.</li></ul><div><b>
What you&rsquo;ll bring (Qualifications)</b></div><ul><li><b>
Education:</b> Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, or equivalent work experience.</li><li><b>
Experience:</b> 5+ years of hands-on network engineering experience preferred.</li><li>
4+ years of experience supporting enterprise firewall and data center network environments preferred.</li></ul><ul><li>
Design, configure, and support enterprise switching environments using Arista EOS.</li><li>
Support and enhance spine-leaf data center architecture, including leaf/spine connectivity, MLAG, VLANs, VRFs, routing, high availability, and segmentation.</li><li>
Manage network infrastructure using Arista CloudVision, including compliance, configuration management, software upgrades, telemetry, provisioning, and change validation.</li><li>
Lead troubleshooting for complex Layer 2, Layer 3, firewall, VPN, application, and routing issues.</li><li>
Configure and support Palo Alto firewalls, including security policy, NAT, App-ID, User-ID, URL filtering, threat prevention, GlobalProtect, IPsec VPN, and logging.</li><li>
Manage firewall configuration and policy through Palo Alto Strata Cloud Manager.</li><li>
Review, create, and optimize firewall rules to improve security, performance, and operational efficiency.</li><li>
Support routing protocols including BGP, OSPF, static routing, route maps, prefix lists, redistribution, and failover designs.</li><li>
Assist with network segmentation, firewall migrations, data center migrations, circuit turn-ups, and cloud connectivity projects.</li><li>
Provide advanced escalation support for network incidents, outages, performance issues, and security events.</li><li>
Develop and maintain network standards, diagrams, implementation plans, operational procedures, and troubleshooting guides.</li><li>
Lead change management efforts, including risk analysis, implementation steps, validation plans, and backout procedures.</li><li>
Partner with security, systems, cloud, application, service desk, and vendor teams to resolve issues and deliver projects.</li><li>
Mentor Network Engineers and Network Administrators by providing technical guidance, documentation review, and troubleshooting support.</li><li>
Identify opportunities to improve network reliability, visibility, security, automation, and operational maturity.</li><li>
A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health&rsquo;s policies, values and ethics, and to protecting the sensitive data entrusted to us.
</li></ul><div><b>Preferred Qualifications</b></div><ul><li>
Experience with VXLAN/EVPN in an Arista environment.</li><li>
Experience with Prisma Access, GlobalProtect, or cloud-delivered security platforms.</li><li>
Experience with network automation using Python, Ansible, APIs, or CloudVision workflows.</li><li>
Experience with monitoring tools such as CloudVision, LibreNMS, Grafana, PRTG, or similar platforms.</li><li>
Experience with data center migrations, firewall migrations, hardware refreshes, and circuit migrations.</li><li>
Experience with Microsoft Active Directory, DNS, DHCP, RADIUS, SAML, certificates, and identity-based access.</li><li>
Experience with ITSM platforms such as ServiceNow or Jira.</li><li>
Industry certifications such as Palo Alto PCNSE, Palo Alto PCNSA, Arista ACE, CCNP Enterprise, CCNP Security, CCIE, Network+, or Security+.</li><li>
Experience in healthcare, financial, retail, enterprise campus, or large data center environments is a plus.</li></ul><div>
-</div><p>
#LI-AK1 #LI-Hybrid #LI-Remote</p></div>

Senior Network Engineer

<div><div><b>Who we </b><b>are</b></div><div>
Founded in 1999 and headquartered in Central Ohio, we&rsquo;re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we&rsquo;re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost &ndash; that&rsquo;s why we call ourselves Healthcare Warriors&reg;.</div><div>
We&rsquo;re committed to building diverse and inclusive teams &ndash; more than 2,000 of us and counting &ndash; so if you&rsquo;re excited about this position, we encourage you to apply &ndash; even if your experience doesn&rsquo;t match every requirement.
</div><div><b>About the role</b></div><div>
The <b>IT Services Specialist II</b> will work independently with general supervision to provide in-depth customer service, end-user desktop support and technical guidance for internal employees and some support for external users of customer/client facing Web sites and services. This Specialist will interact and collaborate with IT Operations, IT Engineering, and business users regularly to help resolve or escalate issues.</div><div><b>
Location:</b> This position is located at our Dublin, OH campus.
</div><div><b>What you&rsquo;ll do (Essential Responsibilities)</b></div><ul><li>
General troubleshooting and support of company computers, peripherals, and phones by answering users&rsquo; questions and resolving issues via telephone, remote sessions or in-person visits.</li><li>
Ticket creation and complex problem resolution based on monitoring ticketing system and answering support calls. Tracking and documenting ticket progress and resolution within ticket tracking system.</li><li>
Troubleshooting and maintaining hardware and software required for day-to-day operations.</li><li>
Provide IT support for projects.</li><li>
Replacing and testing hardware and software at user&rsquo;s desk in office.</li><li>
Systems administration including user account creation and maintenance for all end-user services, internal and external.</li><li>
Contribute to team&rsquo;s technical knowledge base; creating new and maintaining existing documentation.</li><li>
User administration in various telecommunication systems for daily operations of business.</li><li>
All other duties as assigned.</li></ul><div><b>
What you&rsquo;ll bring (Qualifications)</b></div><ul><li><b>
Education:</b><b> </b>Bachelor&rsquo;s degree in computer science or related field preferred, or equivalent work experience.</li><li><b>
Certifications</b>: CompTIA A+, CompTIA N+, Cisco, MCP, MCSE or equivalent.</li><li><b>
Computer skills</b>: Systems analysis; Microsoft Office applications, Office 365, Windows 11 OS, iOS and Android OS.</li><li>
2 or more years&rsquo; experience working with PC hardware and software for installation and advanced support.</li><li>
1 or more years&rsquo; experience demonstrating strong customer service and organizational skills.</li><li>
Demonstrated ability to interact in a positive, respectful manner, Living Quantum Health&rsquo;s Core Values.</li><li>
Ability to work independently and self-direct with limited need for day-to-day supervision.</li><li>
Ability to effectively organize, prioritize tasks; multi-task and manage time.
</li><li>Ability to lift 50 pounds.</li><li>
A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health&rsquo;s policies, values and ethics, and to protecting the sensitive data entrusted to us.
</li></ul><div>-</div><p>
#LI-AK1 #LI-Onsite</p></div>

IT Services Specialist II, Service Desk

Join Quantum Health and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Quantum Health

About Company

Senior Member Marketing Manager

Senior Network Engineer

IT Services Specialist II, Service Desk