Qureos Mentor

Quest Analytics

<div><div><b>Your Quest: Help make a big difference in healthcare access</b></div>
<div></div>
<div>At Quest Analytics our team members can fulfill their quest to work in an innovative, collaborative, challenging and flexible environment supportive of personal growth every day. The team is driven to make healthcare more accessible for all Americans. We&rsquo;re looking for a dedicated full-time Regulatory Business Development Manager to join our team. You will provide analytical support to our clients in solving hard problems in improving access to healthcare.</div>
<div>
<p>The Account Manager, Government Programs is responsible for managing and growing relationships across a portfolio of state regulatory agencies (DOIs, Medicaid) and related stakeholders.</p>
<p>
This role focuses on establishing credibility and access with regulators by delivering value-first solutions, including regulatory filing templates, reporting packages, and AI-enabled tools that help agencies and health plans meet network adequacy and compliance requirements at scale.</p>
<p>
This role is also focused on creating business development opportunities with regulators and contract administrators stemming from interactions as an SME on regulatory and contract policy, standards, and demonstrating insights and workflow efficiencies using Quest technology.</p>
<p>
 This role emphasizes:</p>
<ul>
<li>Relationship development through expertise and relevance</li>
<li>Creating &ldquo;reasons to meet&rdquo; with regulators</li>
<li>Positioning Quest Analytics as the technology partner enabling compliant, scalable oversight</li>
<li>Leading to business development opportunities and stronger proprietary relationship</li>
</ul></div><h3 class="jobSectionHeader"><b>What you'll do:</b></h3><div>
<ul><li>Own a portfolio of regulatory accounts (DOIs, Medicaid agencies)</li>
<li>Maintain regular engagement with key stakeholders across accounts</li>
<li>Identify and execute new business and account expansion opportunities (additional use cases, products, or services)</li>
<li>Track account activity, contacts, and growth opportunities in Salesforce</li>
<li>Build and maintain trusted relationships with regulators and related stakeholders</li>
<li>Establish credibility through understanding of: Network adequacy requirements, regulatory workflows, and business requirements related to provider networks</li>
<li>Develop multi-threaded relationships within each account</li>
<li>Deliver and iterate on:
<ul><li>Regulatory filing templates (Medicaid, DOI)</li>
<li>Reporting packages and insights</li>
</ul></li><li>Standardize approaches across accounts</li>
<li>Partner internally to improve and scale solutions (including AI-enabled enhancement)</li>
<li>Identify opportunities to expand footprint within existing accounts, including:</li>
</ul><ul><li><ul><li>New programs or initiatives</li>
<li>Broader adoption of Quest solutions</li>
</ul></li><li>Partner with internal teams to support expansion efforts and renewals</li>
</ul><ul><li>Contribute to proposals and contracting as needed</li>
<li>Ensure timely delivery of commitments and alignment on account strategy</li>
<li>Develop and maintain <b>account plans</b> for key agencies</li>
<li>Prioritize accounts based on:</li>
</ul><ul><li><ul><li>Growth potential</li>
<li>Strategic importance</li>
</ul></li></ul><ul><li>Execute against clear engagement and expansion goals</li>
<li>Represent the company at industry conferences, meetings, and events</li>
</ul></div><h3 class="jobSectionHeader"><b>What it requires:</b></h3><div>
<ul><li>Bachelor&rsquo;s Degree in Healthcare Administration, Public Health, or Business or related, Masters preferred</li>
<li>2+ years of experience in business development, regulatory affairs, or employment with a state regulatory agency</li>
<li>Strong understanding of state health plan regulations, Medicaid, and the healthcare regulatory environment</li>
<li>Strong understanding of state health plan regulations and the healthcare regulatory environment</li>
<li>Proven track record of successfully developing and managing business relationships</li>
<li>Excellent negotiation, presentation, and communication skills</li>
<li>Experience working at a commercial SaaS company is a plus</li>
<li>Working knowledge of Healthcare regulatory environment (Medicaid, DOIs, network adequacy preferred)</li>
Ability to understand and translate Regulatory requirements<li> practical workflows, templates, or reporting solutions</li>
<li>Proven ability of solving complex issues</li>
<li>Self-motivated and able to work in a fast paced, deadline-oriented environment</li>
<li>Excellent troubleshooting, listening and problem-solving skills</li>
<li>Customer focused</li>
<li>Works well in a team environment</li>
<li>Able to travel as needed to meet with clients and attend industry events</li></ul><br>
<p></p>
<p><b>
Preferred Qualifications:</b></p>
<ul>
<li>Experience working directly with state and/or federal regulators and a comprehensive understanding of their objectives related to consumer protection and access to health care services</li>
<li>Demonstrated ability to navigate complex regulatory environments and advocate for process automation and technology adoption</li>
<li>Experience in leveraging data analytics to deliver measurable value and drive regulatory effectiveness</li>
</ul></div><div><b>What you&rsquo;ll appreciate:</b></div><ul><li>Workplace flexibility &ndash; you choose between remote, hybrid or in-office</li><li>Company paid employee medical, dental and vision</li><li>Competitive salary and success sharing bonus</li><li>Flexible vacation with no cap, plus sick time and holidays</li><li>An entrepreneurial culture that won&rsquo;t limit you to a job description</li><li>Being listened to, valued, appreciated - and having your contributions rewarded</li><li>Enjoying your work each day with a great group of people</li></ul><div>
</div><div><b>
Apply TODAY!</b></div><div>
careers.questanalytics.com</div><div></div><div><b><br>
About Quest Analytics</b></div><div>
For more than 20 years, we&rsquo;ve been improving provider network management one groundbreaking innovation at a time. 90% of America&rsquo;s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here.</div><div>
</div><div>
Visa sponsorship is not available at this time.</div><div></div><div><br>
Preferred work locations are within one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois (outside of Chicago proper), Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, or Wyoming.</div><div>
</div><div><i>
Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.</i></div><div>
</div><div><i>
Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.</i></div><div></div><div><br>
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence hr@questanalytics.com</div><div></div><div><br>
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time.</div><div>
 <b>Any job posting displayed on websites other than </b><b>questanalytics.com</b><b> or </b><b>jobs.lever.co/questanalytics/</b><b> may be out of date, inaccurate and unavailable</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Account Manager, Government Programs

<div><div><div><p>As the Senior Salesforce Technical Architect, you will own the integrity and strength of our Salesforce operations and environment. You&rsquo;ll be acting as a leader and trusted advisor to our multiple departments leveraging Salesforce and its integrated technologies, as well as be an effective mentor for individuals seeking to better understand, improve upon, and maximize their Salesforce experience. You will be the final decision maker with regards to technical requirements when it comes to platforms that integrate with Salesforce. Additionally, you will act as the point of contact between Salesforce and Quest, handling contract negotiations and additional product requests.</p>
<p>
You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain trust to get your visions built into successful solutions.</p>
</div>
</div><h3 class="jobSectionHeader"><b>What you'll do:</b></h3><div>
<div><ul><li>End-to-end management and implementation within our Salesforce Platform.</li>
<li>Build out secure integration architecture within our Salesforce Org to interface with external systems and partner integrations such as Sage Intacct, Conga, DemandFarm, Workbench, Dataloader, Marketo, and other native and non-native integrations (from additional AppExchange partner integrations to third-party webhook &amp; API based integrations).</li>
<li>Evaluates and implements new architecture, either custom or managed, that ultimately leads to the streamlining of existing processes and improves efficiency of others.</li>
<li>Reviews new product purchases that will integrate with Salesforce for security and existing architecture considerations and provides pre-purchase support as requested</li>
<li>Usage of Salesforce development technologies including Apex, SQL, XML, Java, and jQuery.</li>
<li>Developing new and maintaining existing security protocols (working knowledge of oAuth, SSO/SAML).</li>
<li>Responsible for driving (continuous integration/continuous deployment) implementation using sandbox tools and other Salesforce Packages.</li>
<li>Responsible for developing the roles &amp; permissions of our users, including setting object &amp; field permissions and developing role-specific page layouts, process flows, reports, dashboards, etc.</li>
<li>Adheres to the Quest Analytics Values and supports a positive company&rsquo;s culture.</li>
<li>Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner.</li>
<li>Familiar with project management fundamentals, leading workloads and projects to completion, and driving what work is getting done.</li>
<li>Leads the evaluation and resolve for technical debt related to Salesforce and its integrated technologies.</li>
<li>Point of contact for communications coming from Salesforce, including new product offerings, platform issues, and contract negotiation.</li>
<li>Participate in the training and/or mentoring programs as assigned or required</li>
<li>Adheres to the Quest Analytics Values and supports a positive company&rsquo;s culture.</li>
<li>Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner.</li>
<li>Other Duties As Assigned.</li>
</ul></div></div><h3 class="jobSectionHeader"><b>What you will need:</b></h3><div>
<div><ul><li>Bachelor&rsquo;s degree or 5 years of developer experience in lieu of degree.</li>
<li>4-7+ years of professional experience as a Salesforce Developer and Technical Architect</li>
<li>Salesforce Platform Certifications; Platform App Builder and Integration Architecture</li>
<li>Foundational experience with multiple Salesforce Cloud Solutions across many lines of business; sales, marketing, operations, support, and accounting usage/best practices.</li>
<li>Working knowledge of security protocol including SSO, SAML, OAuth and data security within the Salesforce platform</li>
<li>Working knowledge of Salesforce development languages including Apex, SOQL, SOSL, XML, and JavaScript</li>
<li>Working knowledge of REST/SOAP APIs</li>
<li>Working knowledge of Salesforce AI (Agentforce 360), and experience with utilizing/incorporating other AI-based tools (i.e. Microsoft Copilot, Claude) and processes into systems &amp; workflows</li>
<li>Experience with Salesforce sandboxes; development, staging, and deployment processes</li>
<li>Self-motivated and able to work in a fast-paced, deadline-oriented environment</li>
<li>Excellent troubleshooting, listening, and problem-solving skills</li>
<li>Proven ability to solve complex issues</li>
<li>Customer focused</li>
<li>Works well in a team environment</li>
</ul></div></div><div><b>What you&rsquo;ll appreciate:</b></div><ul><li>Workplace flexibility &ndash; you choose between remote, hybrid or in-office</li><li>Company paid employee medical, dental and vision</li><li>Competitive salary and success sharing bonus</li><li>Flexible vacation with no cap, plus sick time and holidays</li><li>An entrepreneurial culture that won&rsquo;t limit you to a job description</li><li>Being listened to, valued, appreciated - and having your contributions rewarded</li><li>Enjoying your work each day with a great group of people</li></ul><div>
</div><div><b>
Apply TODAY!</b></div><div>
careers.questanalytics.com</div><div></div><div><b><br>
About Quest Analytics</b></div><div>
For more than 20 years, we&rsquo;ve been improving provider network management one groundbreaking innovation at a time. 90% of America&rsquo;s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here.</div><div>
</div><div>
Visa sponsorship is not available at this time.</div><div></div><div><br>
Preferred work locations are within one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois (outside of Chicago proper), Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, or Wyoming.</div><div>
</div><div><i>
Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.</i></div><div>
</div><div><i>
Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.</i></div><div></div><div><br>
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence hr@questanalytics.com</div><div></div><div><br>
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time.</div><div>
 <b>Any job posting displayed on websites other than </b><b>questanalytics.com</b><b> or </b><b>jobs.lever.co/questanalytics/</b><b> may be out of date, inaccurate and unavailable</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Senior Salesforce Technical Architect

Join Quest Analytics and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Quest Analytics

About Company

Account Manager, Government Programs

Senior Salesforce Technical Architect