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Quest International, Inc.

<div><ul><li>&#65039; Field Service Engineer &ndash; Medical &amp; Industrial Systems</li></ul>
 Location: Chicago, IL (Covering Midwest Region) 
 Compensation: $24.00 &ndash; $29.00/hour | $49,920 &ndash; $60,320 annually (DOE) 
 Travel: 80% local travel | 20% out-of-state 
 Schedule: Full-Time | Monday&ndash;Friday | Temp-to-Hire<h2 class="jobSectionHeader">
 About Quest International</h2>
For over four decades, Quest International, Inc. has been a trusted leader in medical and industrial technology services &mdash; supporting hospitals, OEMs, and enterprise clients around the globe.
From high-precision medical imaging systems to industrial automation and robotics, Quest delivers installation, repair, logistics, and technical field support that keeps mission-critical operations moving 24/7.
We&rsquo;re built on a foundation of trust, technical mastery, and service excellence &mdash; and we&rsquo;re looking for hands-on professionals ready to grow with us.<h2 class="jobSectionHeader">
 Position Overview</h2>
We&rsquo;re seeking a Field Service Engineer to support Quest&rsquo;s growing client base across Chicago and the Midwest region.
In this role, you&rsquo;ll perform installation, preventive maintenance, troubleshooting, and corrective repair services on advanced medical and industrial equipment. You&rsquo;ll be out in the field every week, solving problems, supporting technicians, and ensuring customers&rsquo; systems run flawlessly.
This position is ideal for someone who thrives on hands-on technical work, travel, and customer interaction &mdash; a natural problem-solver who&rsquo;s happiest with a tool in one hand and a service manual in the other.<h2 class="jobSectionHeader">
 Key Responsibilities</h2><ul><li>
Perform on-site installation, preventive maintenance, and repairs on electro-mechanical and industrial systems.</li><li>
Provide multi-step troubleshooting support for assigned service calls &mdash; both in person and via phone.</li><li>
Collaborate with engineering and technical teams to identify solutions and resolve system failures.</li><li>
Assist in technical documentation, service bulletins, and procedure creation.</li><li>
Actively participate in continuous improvement initiatives to optimize service performance.</li><li>
Manage parts shipments, service expenses, and customer communication with accuracy and professionalism.</li><li>
Coordinate your own travel schedules and maintenance visits to minimize customer downtime.</li><li>
Represent Quest with professionalism and reliability in all client interactions.</li></ul><ul><li>&#65039; Technical Competencies &amp; Required Skills</li></ul><ul><li>
Ability to troubleshoot electro-mechanical systems down to the FRU (Field Replaceable Unit) level.</li><li>
Experience servicing products with wiring harnesses and sensitive electronic components.</li><li>
Hands-on familiarity with tools such as:<ul><li>
Digital Multimeters</li><li>
Vacuum / Pressure Meters</li><li>
Frequency Counters</li></ul></li><li>
Solid understanding of electromechanical system operation and preventive maintenance.</li><li>
Proficient in Microsoft Office Suite and digital documentation platforms.</li><li>
Ability to work independently, manage travel, and complete field reports accurately.</li></ul><h2 class="jobSectionHeader">
 Secondary Skills / Nice-to-Have Knowledge</h2><ul><li>
Optical product servicing experience.</li><li>
Familiarity with Active Directory, PowerShell, LLAP, and SQL.</li><li>
Knowledge of Wi-Fi 802.11 a/b/g/n/ac connectivity systems.</li><li>
Strong command-line comfort and ability to learn new technical software platforms.</li></ul><h2 class="jobSectionHeader">
 Qualifications</h2><ul><li>
Education: High School Diploma or GED required; AA/BS in Electronics, Mechanics, or related field preferred.</li><li>
Experience: 1+ year of relevant field service or technical experience required.</li><li>
Physical Requirements:<ul><li>
Able to lift, push, or pull up to 50 lbs unassisted.</li><li>
Comfortable working in a variety of environments (hospitals, labs, industrial sites).</li></ul></li><li>
Travel: 80% local travel, 20% out-of-state (must have a reliable personal vehicle).</li><li>
Other: Must be eligible to work in the U.S. and pass background/drug screening.</li></ul><h2 class="jobSectionHeader">
 What Makes This Role Exciting</h2><ul><li>
Every day is different &mdash; you&rsquo;ll travel, learn new systems, and meet clients across the Midwest.</li><li>
You&rsquo;ll become certified on advanced medical and industrial technologies through paid OEM training.</li><li>
You&rsquo;ll join a company that values initiative, craftsmanship, and continuous learning.</li><li>
You&rsquo;ll directly impact patient safety and industrial reliability by keeping critical systems operational.</li></ul><h2 class="jobSectionHeader">
 What Quest Offers</h2><ul><li>
Competitive pay: $24&ndash;$29/hr (based on experience)</li><li>
Full benefits: Medical, Dental, Vision, Life, and 401(k)</li><li>
Paid Training and professional certifications (OEM-authorized)</li><li>
Career growth paths into Senior Engineer, Supervisor, or Regional Lead roles</li><li>
Supportive culture that values teamwork, respect, and integrity</li><li>
Travel expense reimbursement and company support for field logistics</li></ul><h2 class="jobSectionHeader">
 Who We&rsquo;re Looking For</h2>
Someone who&rsquo;s naturally curious, reliable, and thrives in motion. 
You&rsquo;re not afraid to take apart a system to understand how it works &mdash; and you&rsquo;re patient enough to put it back together even better. 
You love solving technical problems, helping people, and turning &ldquo;it&rsquo;s broken&rdquo; into &ldquo;it&rsquo;s fixed.&rdquo;
If that&rsquo;s you, you&rsquo;ll fit right in with the Quest family.<h2 class="jobSectionHeader">
&#65039; Ready to Start Your Next Adventure?</h2>
If you&rsquo;ve got the hands-on skills, the drive to learn, and the spirit to travel &mdash; this is your moment.
 Apply today and join a company where service meets purpose, and every day brings a new challenge worth solving.<div>
 Quest International &ndash; 40+ years of powering progress through precision, people, and performance.</div></div>

Field Service Engineer (FSE I)

Join Quest International, Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Quest International, Inc.

ABOUT_COMPANY

Field Service Engineer (FSE I)