Urwah Admin

Quorum Software

<div>
 
 Senior Consultant (EC)
 
 
 
 
 Location: Abu Dhabi, United Arab Emirates
 
 
 
 
 Model of Work: Hybrid
 
 
 
 Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil &amp; gas transformation.
 
 
 Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.
 
 
 
 Overview
 
 
 
 We seek high performing Solution Consultant to work in our professional Consulting and Services team in Abu Dhabi (UAE) delivering our Energy Components software to our customers in the Middle East and internationally.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Participate in workshops with customers, for the purpose of analyzing and gathering user requirements and documenting business processes
 </li>
 <li>
 Designing and implementing/configuring Energy Components solutions to meet customer business requirements
 </li>
 <li>
 Implementing/configuring software solutions supporting the value chain from reservoir to revenue recognition.
 </li>
 <li>
 Provide technical and functional support to customers
 </li>
 <li>
 Testing and verification against business processes requirements
 </li>
 <li>
 And other duties as assigned.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor or Master's degree in Information Technology / Petroleum Technology / or similar
 </li>
 <li>
 Knowledge of database modelling and programming, preferably Oracle (PL/SQL)
 </li>
 <li>
 Experience in programming, preferably Java
 </li>
 <li>
 Knowledge in business process modelling and requirement analysis
 </li>
 <li>
 Excellent communication skills, and fluent in English, both written and verbal
 </li>
 <li>
 Solution oriented and flexible with high work capacity
 </li>
 <li>
 Have a strong sense of ownership, self-driven and ambitious
 </li>
 <li>
 Proactive and have a strong desire to learn and adapt to new skills, tools and technologies
 </li>
 <li>
 Ability to work effectively and cross-functionally with stakeholders on all levels
 </li>
 <li>
 Enjoy working with various tasks like; requirement specifications, software development, configuration of existing software, infrastructure setup incl. cloud-based solutions, testing and customer training and support
 </li>
 <li>
 Have a positive attitude
 </li>
 <li>
 You have a 5+ year plan to build a career with us
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Knowledge in Oil &amp; Gas value chain, from reservoir to revenue recognition
 </li>
 <li>
 Additional Technical Competencies like: Java backend/frontend programming, Oracle database modelling and PL/SQL programming, Containers &ndash; Docker, App Server / Web Container &ndash; WildFly, Cloud solutions &ndash; Azure and Amazon Web Services, REST API's, PowerBI or similar business analytic tool is a bonus
 
 
 </li>
 </ul>
 
 
 Please Submit your CV/Resum&eacute; in English
 
 
 
 
 
 About Quorum Software
 
 
 
 Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.
 
 
 
 Quorum Diversity Statement
 
 :At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique.
 
 
 
 Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
 
 
 
 
 Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department
 
</div>

Senior Consultant - Energy Components (Hybrid Work Schedule)

<div>Customer Success Manager, Middle East
Location: Dubai, UAE
Model of Work: Hybrid 
Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil &amp; gas transformation.
Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.
Overview<div>
The primary role of the enterprise Customer Success Manager (CSM) position is to manage a portfolio of key customers by building relationships with those customers, assuring that they have a positive experience with Quorum Products and Services. This is achieved by directly being accountable for customer health reporting and becoming the sponsor for each assigned customer&rsquo;s journey with Quorum. You will be managing an annual recurring revenue of between $5M-$10M per year with some of our largest and longest standing customers. You will contribute to helping support strategies to maximize customer health, acquisition, retention, and profitability with Quorum. Our ideal candidate is technology savvy with excellent communication skills, a strong team player, understands how to influence without direct authority and has a solid understanding of the energy industry. Critical to the candidate&rsquo;s success will be possessing project management experience, problem solving skills, data analytics familiarity, a continuous improvement mindset, account management and/or customer success experience. The CSM is responsible for account level relationship management, escalations, value planning, feedback loops, customer action plans and lots of coordination between numerous internal and customer facing stakeholders.</div><div>
The position is based in Dubai, UAE.</div> 
Responsibilities<ul><li>
Customer action plans and onboarding</li><li>
Customer Monthly and Quarterly regular touch points</li><li>
Account Escalations</li><li>
Customer Health Monitoring and Reporting</li><li>
Renewals</li><li>
Cross-Organizational Coordination</li><li>
CSAT Initiatives to improve customer health, backlog, etc.</li><li>
Work with sales to commercialize account opportunities</li><li>
Help customers solve problems/challenges</li><li>
Customer Health Improvements</li><li>
Churn Prevention</li><li>
And other duties as assigned.</li></ul> 
Requirements<ul><li>
Master Degree or 4 year degree from accredited university</li><li>
Preferred: Min 5 years experience in a Customer Service or Account Management related role</li><li>
Preferred: Oil and Gas industry experience with familiarity to one or many of the following; upstream, midstream, transportation, and measurement</li><li>
Excellent Interpersonal Skills - able to develop productive relationships with colleagues, customers and associates</li><li>
Problem solving, ability to communicate with the highest level in customer organizations</li><li>
Strong written, oral communication and presentation skills</li><li>
Strong time management and organizational skills with an attention to detail and ability to handle multiple priorities effectively</li><li>
Data Analytics competencies</li><li>
Fluent in English, both written and verbal</li></ul> 
About Quorum Software 
Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.
Diversity Statement: At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.</div>

Customer Success Manager (Hybrid Work Schedule)

Join Quorum Software and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Quorum Software

ABOUT_COMPANY

Senior Consultant - Energy Components (Hybrid Work Schedule)

Customer Success Manager (Hybrid Work Schedule)