Urwah Admin

Quorum Software

Director of Alliance Partnerships Services DeliveryLocation: Dubai United Arab Emirates or Abu Dhabi United Arab EmiratesModel of Work: Office based with substantial international travelAre you excited by challenges Do you enjoy working in a fastpaced international and dynamic environment Then now is the time to join Quorum Software a rapidly growing company and industry leader in oil & gas transformation.Quorum Software is the worlds largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors throughout every region of the globe customers rely on Quorums proven innovation and unmatched global expertise to streamline business operations and make datadriven decisions that optimize profitability and growth. Our industryleading solutions are transforming energy companies across the entire value chain helping visionary leaders evolve their organizations into modern energy companies.OverviewWe are seeking an experienced Director of Alliance Partnerships with a demonstrated success in developing and executing a strategic partner programme. expanding and enhancing services delivery capacity through strategic partnerships. This role is pivotal in driving Quorum growth maximizing revenue opportunities and ensuring exceptional service delivery to end clients.The Director of Alliance Partnerships EMEA & APAC is a new position responsible for 1 the strategic partner programme for the EMEA and APAC regions 2 strategic relationships with high profile global SI partners 3 driving and overseeing a joint pipeline for new software business and 4 updating our approach for technology and tactical partners.Reports to the Head of International Sales collaborates with Regional Sales LeadersResponsibilitiesPartner Programme Development<ul><li>Lead and update the strategic SI partner programme</li><li>Review and adapt EMEA/APAC programmes for tactical & technology partners</li><li>Deliver sales and delivery teams enablement programmes</li></ul>Partner Relationships<ul><li>Identify and develop strong winwin relationships with key leaders in a small number of strategic SI partners in our core sales regions</li><li>Evaluate partner performance including joint pipeline deal closure project delivery performance transition to support regime</li><li>Provide ongoing SI partner management</li></ul>Collaboration within Quorum<ul><li>Regional sales leaders account managers for driving partner led/influenced pipeline</li><li>Regional services leaders project managers PMOs for establishing programme management processes</li><li>Global Customer Care for support delivery programmes</li></ul>Strategic Partnership Development:<ul><li>Identify and recruit new system integrators and consulting partners to expand global delivery capabilities for Quorums industryleading software solutions</li></ul><ul><li>Cultivate and maintain strong relationships with key stakeholders within partner organizations aligning partnership strategies with overarching business objectives.</li></ul><ul><li>Develop and execute joint business plans with strategic channel partners to drive mutual revenue goals and customer success.</li></ul><ul><li>Collaborate crossfunctionally with internal Quorum teams including services sales marketing product management to ensure alignment and maximize partner engagement and success.</li></ul><ul><li>Act as the primary point of contact for channel partners managing daytoday partner relationships and addressing any issues or concerns that may arise.</li></ul><ul><li>Establish key performance metrics and benchmarks and regularly assess partner performance against established metrics providing actionable insights and guidance for improvement.</li></ul><ul><li>Lead initiatives to optimize partner performance enhance service delivery quality and drive revenue growth.</li></ul>Services Delivery Capacity Building:<ul><li>Assess and enhance partner services delivery capabilities. Design and implement comprehensive plans to scale services delivery capacity including training programs certification processes and resource allocation strategies.</li></ul><ul><li>Continuously monitor and optimize capacitybuilding efforts to meet evolving business needs and industry standards.</li></ul><ul><li>Collaborate closely with internal teams to develop and execute gotomarket strategies for partner services offerings.</li></ul><ul><li>Provide guidance and support to partners in crafting compelling value propositions marketing collateral and sales enablement resources.</li></ul><ul><li>And other duties as assigned.</li></ul>Requirements<ul><li>Proven track record of success in leading SI partnership development and management ideally in implementation of complex client critical software solutions.</li><li>Alevel sales skills.</li></ul><ul><li>Strategic thinker with the ability to analyze data and then drive results in a fastpaced environment.</li></ul><ul><li>Strong leadership experience capable of inspiring crossfunctional teams to achieve common goals.</li></ul><ul><li>Experience working with global partners and navigating cultural nuances.</li></ul><ul><li>Willingness to travel as required.</li></ul>Preferred Skills<ul><li>Experience with industry leaders in this space such as Salesforce SAP Coupa or Workday is advantageous.</li></ul>Additional Details<ul><li>Visa Sponsorship: Employment eligibility to work with Quorum Software in United Arab Emirates is might pursue visa sponsorship for this position at its sole discretion if candidate is outstanding and willing to relocate.</li></ul>About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago we built the first software for gas plant accountants. Pipeline operators came next followed by land administrators pumpers and planners. Since 1998 Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloudfirst software data standards and integration. The trusted source of decisionready data for 1800 companies Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information visit.Quorum Diversity Statement:At Quorum we are committed to fosteringcultivatingand preserving a culture of belonging. We want to be the place where a diverse pool of talented peoplejoinus stay with us and do their best work. With a diverse team of employees we grow and learn better together. The collective sum of the individual differences life experiences knowledge innovation selfexpression and talent that our employees invest in their work represents not only part of our culture but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race gender sexual orientation age religion ethnicity national origin ability neurodiversity and all the other characteristics that make us unique.Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin ancestry veteran status disability genetic information or any other basis protected by law.Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department Required Experience:Director<img src="https://www.jobg8.com/Tracking.aspx?DnLcRSskKu9226hNRsfZgOc7MZiPXf%2blc" width="0" height="0" />

Director of Alliance Partnerships Services Delivery

Overview The primary role of the enterprise Customer Success Manager (CSM) position is to manage a portfolio of key customers by building relationships with those customers, assuring that they have a positive experience with Quorum Products and Services. This is achieved by directly being accountable for customer health reporting and becoming the sponsor for each assigned customer's journey with Quorum. You will be managing an annual recurring revenue of between $5M-$10M per year with some of our largest and longest standing customers. You will contribute to helping support strategies to maximize customer health, acquisition, retention, and profitability with Quorum. Our ideal candidate is technology savvy with excellent communication skills, a strong team player, understands how to influence without direct authority and has a solid understanding of the energy industry. Critical to the candidate's success will be possessing project management experience, problem solving skills, data analytics familiarity, a continuous improvement mindset, account management and / or customer success experience. The CSM is responsible for account level relationship management, escalations, value planning, feedback loops, customer action plans and lots of coordination between numerous internal and customer facing stakeholders. The position is based in Dubai, UAE. Responsibilities <ul> <li>Customer action plans and onboarding</li> <li>Customer Monthly and Quarterly regular touch points</li> <li>Account Escalations</li> <li>Customer Health Monitoring and Reporting</li> <li>Renewals</li> <li>Cross-Organizational Coordination</li> <li>CSAT Initiatives to improve customer health, backlog, etc.</li> <li>Work with sales to commercialize account opportunities</li> <li>Help customers solve problems / challenges</li> <li>Customer Health Improvements</li> <li>Churn Prevention</li> <li>And other duties as assigned.</li> </ul> Requirements <ul> <li>Master Degree or 4 year degree from accredited university</li> <li>Preferred : Min 5 years experience in a Customer Service or Account Management related role</li> <li>Preferred : Oil and Gas industry experience with familiarity to one or many of the following; upstream, midstream, transportation, and measurement</li> <li>Excellent Interpersonal Skills - able to develop productive relationships with colleagues, customers and associates</li> <li>Problem solving, ability to communicate with the highest level in customer organizations</li> <li>Strong written, oral communication and presentation skills</li> <li>Strong time management and organizational skills with an attention to detail and ability to handle multiple priorities effectively</li> <li>Data Analytics competencies</li> <li>Fluent in English, both written and verbal</li> </ul> About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit Diversity Statement Diversity, equity and inclusion are core to Quorum. We are committed to fostering and preserving a culture of diversity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. The collective sum of individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.<img src="https://www.jobg8.com/Tracking.aspx?FXIqvVuqFNh5trI4wzbkTydeu9mmvMB0f" width="0" height="0" />

Customer Success Manager (Hybrid Work Schedule)

<div></div><div>Senior Strategic Account Manager
Location: Dharan, Saudi Arabia
Model of Work: Hybrid 
Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil &amp; gas transformation.
Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.
Overview
We are seeking a dynamic individual to join our Middle East sales team as a Strategic Account Manager (SAM) for our upstream software solutions. The SAM will be part of an extraordinary team delivering innovative business process software solutions for the Oil &amp; Gas industry. 
As a SAM, you will build and maintain pre- and post-sales relationships with Quorum&rsquo;s customers while achieving both short- and long-term sales goals. Our solutions architects and consultants provide technical expertise, while you focus on engaging both existing and prospective clients&mdash;nurturing current relationships and expanding Quorum&rsquo;s footprint in key Saudi Arabian energy accounts. 
Responsibilities<ul><li>
Develop comprehensive account plans for assigned accounts</li><li>
Collaborate with internal resources (Solutions Architects, Solution Consultants, Services team) to craft compelling client messaging and ensure exceptional Total Customer Experience</li><li>
Build trust-based, mutually beneficial relationships with principal customer sponsors, including executives and analysts</li><li>
Formalize account strategies to maximize customer share across all products and services</li><li>
Lead company-to-company relationships to enhance competitive advantage</li><li>
Achieve targeted sales goals through effective resource management</li><li>
Identify new opportunities and build credibility with customers</li><li>
Comply with Quorum and client policies and systems (CRM, HR, etc.)</li><li>
Maintain current knowledge of Quorum offerings, market trends, and industry best practices</li><li>
Contribute to team collaboration and a cooperative, high-performing environment</li><li>
And other duties as assigned.</li></ul> 
Objectives<ul><li>
Achieve sales objectives and growth targets</li><li>
Strengthen relationships with existing clients across business units</li><li>
Maintain account profiles and executive briefing documents</li><li>
Promote structured communication across virtual account teams</li><li>
Define account strategies and formulate actionable plans</li><li>
Manage special deals with full authorization and documentation</li><li>
Collaborate with Product Management, Marketing, and R&amp;D to validate and communicate product features to clients</li><li>
Deliver value propositions to customers and influence their strategic decisions</li></ul> 
Requirements<ul><li>
At least 10 years of experience in account management or software sales</li><li>
Previous sales experience within the oil &amp; gas sector preferred</li><li>
Bachelor&rsquo;s degree or equivalent experience in a related technical or business discipline</li><li>
Advanced English language proficiency</li><li>
Preferred also advanced Arabic language proficiency</li><li>
Strong presentation, negotiation, and strategic proposal skills</li><li>
Ability to identify opportunities and close deals</li><li>
Self-motivated, innovative, and able to work independently while leveraging internal/external resources</li><li>
Excellent communication and interpersonal skills</li><li>
Demonstrated success in developing and implementing software sales strategies</li><li>
Strong organizational skills with ability to manage multiple client demands</li><li>
Knowledge of oil and gas industry trends, particularly upstream operations</li><li>
Ability to influence stakeholders at all organizational levels</li><li>
Ability to prepare business, technical, and financial solution briefings</li><li>
Experience delivering presentations to executives, leaders, and analysts</li><li>
Passion for technology and results-oriented mindset</li><li>
Fluent in English, both written &amp; verbal</li></ul> 
About Quorum Software 
Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.
Quorum Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. 
Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law.
Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department</div>

Senior Strategic Account Manager, Saudi Arabia

Join Quorum Software and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Quorum Software

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Director of Alliance Partnerships Services Delivery

Customer Success Manager (Hybrid Work Schedule)

Senior Strategic Account Manager, Saudi Arabia