Urwah Admin

Qureshi Group

Job TitleFranchise Manager &ndash; Qureshi GroupLocationHead Office: KarachiCompany OverviewQureshi Group stands as a premier name in Pakistan&rsquo;s beauty and wellness industry. We span multiple facets from beauty salons to product lines serving a loyal customer base. Driven by innovation, we are now aggressively scaling via franchises and seeking a Franchise Manager to elevate brand presence, sales growth, and operational excellence nationwide.Role SummaryQureshi Group is looking for a dynamic Franchise Manager to lead business development, franchise operations, and sales performance across South Pakistan. This role demands strategic thinking, commercial acumen, and operational excellence with a deep understanding of retail, customer experience, and brand consistency&mdash;especially in the beauty and personal care industry.Key Responsibilities1. Franchise Expansion, Sales &amp; Business Development<ul><li>Conduct market assessments to identify growth corridors (urban hubs and secondary cities).</li><li>Drive franchise sales pipeline by engaging prospective partners, evaluating feasibility, and negotiating agreements.</li><li>Lead onboarding and set-up operations: store design, fit-out, and readiness checks.</li><li>Develop franchise sales strategies to achieve revenue growth and market penetration targets.</li></ul>2. Franchise Operations Management &amp; Mystery Visits<ul><li>Ensure consistent franchise operations covering service quality, staff performance, hygiene, and customer satisfaction.</li><li>Conduct mystery visits and operational audits to evaluate customer experience and SOP adherence.</li><li>Standardize processes across all franchisees&mdash;inventory, staffing, POS usage, and CRM tool implementation.</li><li>Provide continuous operational support to franchisees to improve efficiency and customer loyalty.</li></ul>3. Training &amp; Franchisee Development<ul><li>Develop onboarding and refresher training for franchise owners and staff: product knowledge, cosmetology services, customer handling, and operational systems.</li><li>Track training outcomes, bridge gaps, and implement performance improvement programs.</li></ul>4. Marketing, Sales Activation &amp; Events<ul><li>Partner with Marketing to adapt national campaigns for local franchise execution.</li><li>Organize sales-driven events, product launches, and customer engagement activities.</li><li>Monitor ROI and sales uplift from marketing and promotional initiatives.</li></ul>5. Performance Management &amp; Reporting<ul><li>Define and monitor KPIs: sales revenue, service ratings, customer loyalty programs, and mystery visit scores.</li><li>Prepare monthly performance reports with insights and improvement recommendations.</li><li>Implement incentive schemes for high-performing franchisees (awards, bonus trips, financial incentives).</li></ul>6. Stakeholder Relationship &amp; Support<ul><li>Act as the main liaison between franchisees and internal teams: Operations, Supply Chain, Marketing, HR, Training.</li><li>Resolve operational challenges including product shortages, customer escalations, and compliance gaps.</li></ul>7. Compliance, Risk &amp; Regulatory Adherence<ul><li>Ensure legal, financial, and safety compliance at all franchised locations.</li><li>Conduct periodic compliance and risk audits to protect brand integrity.</li></ul>8. Strategic Planning &amp; Market Intelligence<ul><li>Analyze sales data, industry trends, competitor activity, and customer preferences to guide expansion and product strategies.</li><li>Recommend localized initiatives (new service offerings, seasonal packages, regional pricing models).</li></ul>Qualifications &amp; ExperienceCategoryDetailsEducationBachelor&rsquo;s in Business Administration, Marketing, Retail Management, or similar. MBA preferred.Experience5&ndash;8 years of franchise management, retail operations, and sales/business development&mdash;preferably in beauty, cosmetics, or personal care.Domain KnowledgeSalon operations, beauty industry trends, customer buying behavior, franchise growth models.Technical SkillsPOS, CRM/ERP tools, MS Excel dashboards, performance analytics.CertificationsPMP, Retail Operations, or Franchise Leadership certifications (preferred).Behavioral &amp; Leadership Competencies<ul><li>Strategic thinker with sales-driven mindset and operational grit.</li><li>Strong stakeholder and franchisee relationship management.</li><li>Problem-solver with data-driven decision-making.</li><li>Excellent communication, negotiation, and influencing skills.</li></ul>Perks &amp; Benefits<ul><li>Attractive salary + performance-based incentives</li><li>Collaborative working culture with leadership exposure</li><li>Career-defining opportunity to expand one of Pakistan&rsquo;s top beauty brands</li></ul>How to ApplySend your resume to careers@qureshigroup.pkSubject Line: Franchise Manager Application &ndash; (Your Name) Application Deadline: September 5, 2025Shortlisted candidates will undergo a two-stage process: HR screening + strategy presentation.Job Type: Full-timeWork Location: In personApplication Deadline: 30/09/2025 Expected Start Date: 10/10/2025

Franchise Manager – Qureshi Group

Job Description &ndash; Social Media ManagerCompany: Qureshi Group (Beauty &amp; Lifestyle Industry) Location: Karachi, Pakistan Job Type: Full-timePosition SummaryQureshi Group, a leading name in the beauty and lifestyle industry, is seeking an innovative, data-driven, and creative Social Media Manager to strengthen our brand identity, enhance digital visibility, and drive customer engagement across platforms. The ideal candidate will possess a deep understanding of beauty trends, digital marketing strategies, and consumer behavior, with proven expertise in managing and scaling social media platforms.This role requires both strategic vision and hands-on execution, ensuring that our social media channels reflect the premium image of our brand while achieving measurable growth in engagement, leads, and conversions.Key Responsibilities1. Strategic Planning &amp; Content Development<ul><li>Design, implement, and manage a comprehensive social media strategy aligned with the company&rsquo;s business objectives and seasonal beauty campaigns.</li><li>Develop and maintain a yearly social media and campaign calendar, ensuring timely planning, execution, and performance tracking of all activities.</li><li>Create, curate, and oversee high-quality visuals, videos, and copywriting that reflect the brand&rsquo;s voice and aesthetics.</li><li>Ensure all content aligns with brand guidelines and communicates a consistent brand story.</li><li>Collaborate with the Marketing Manager to design, plan, and execute social media campaigns and related content initiatives.</li></ul>2. Brand Engagement, Influencer &amp; Celebrity Collaboration<ul><li>Build, engage, and nurture a loyal community of beauty enthusiasts and clients.</li><li>Respond promptly to customer queries, reviews, and comments, maintaining professionalism and empathy.</li><li>Organize interactive campaigns (live sessions, challenges, polls, Q&amp;As) to boost engagement and loyalty.</li><li>Collaborate with influencers, celebrities, bloggers, and beauty experts to expand brand reach and enhance brand visibility.</li><li>Manage influencer/celebrity partnerships from negotiation to campaign execution, ensuring alignment with brand objectives.</li></ul>3. Analytics &amp; Performance Tracking<ul><li>Use tools like Meta Business Suite, Google Analytics, and Hootsuite to track KPIs (reach, engagement, conversions).</li><li>Prepare weekly/monthly performance reports with actionable insights and data-driven recommendations.</li><li>Monitor competitor activity and market trends to ensure Qureshi Group remains competitive.</li><li>Keep track of planned activities vs. actual implementation to ensure calendar execution is on track.</li></ul>4. Paid Advertising &amp; Growth Campaigns<ul><li>Plan, execute, and optimize paid social media campaigns to maximize ROI.</li><li>Define target audience personas and implement segmented ad campaigns for product launches, promotions, and brand awareness.</li><li>Monitor ad spend, budgets, and performance to ensure cost-effectiveness.</li></ul>5. Collaboration &amp; Cross-Functional Integration<ul><li>Work closely with the Marketing, Design, PR, and Sales teams to align social media strategies with company objectives.</li><li>Support product launches, seasonal promotions, and brand events with digital amplification strategies.</li><li>Partner with Graphic Designers, Videographers, and Content Writers for seamless execution of creative campaigns.</li><li>Assist the Marketing Manager in handling social media strategy, execution, and coordination of related content initiatives.</li></ul>6. Innovation &amp; Trend Monitoring<ul><li>Stay ahead of global beauty and social media trends, adopting innovative approaches to content and campaigns.</li><li>Experiment with emerging formats (Reels, Shorts, TikTok campaigns, AR filters, etc.) to increase brand visibility.</li><li>Recommend new tools, apps, and technologies to enhance social media performance.</li></ul>Required Qualifications<ul><li>Education:</li><li>Bachelor&rsquo;s degree in Marketing, Communications, Digital Media, or Business Administration.</li><li>Master&rsquo;s degree in Marketing/Digital Marketing (preferred but not mandatory).</li><li>Experience:</li><li>Minimum 3&ndash;5 years of proven experience in Social Media Management, preferably in beauty, fashion, lifestyle, or FMCG industry.</li><li>Demonstrated success in managing and growing brand presence across Instagram, Facebook, and LinkedIn.</li><li>Technical Skills:</li><li>Proficiency in social media management tools (Hootsuite, Buffer, Meta Business Suite).</li><li>Strong knowledge of SEO, hashtags, paid advertising, and analytics tools.</li><li>Familiarity with Adobe Creative Suite/Canva for basic design and content creation.</li></ul>Required Skills &amp; Competencies<ul><li>Strategic &amp; Analytical Thinking: Ability to plan long-term strategies backed by data.</li><li>Creativity &amp; Storytelling: Strong ability to craft engaging brand stories through visuals and content.</li><li>Communication Skills: Excellent written and verbal communication in English and Urdu.</li><li>Project Management: Ability to manage multiple campaigns under tight deadlines.</li><li>Aesthetic Sense: Strong eye for design, trends, and brand alignment within the beauty industry.</li><li>Leadership &amp; Collaboration: Ability to guide junior team members and collaborate across departments.</li><li>Crisis Management: Skilled at handling negative feedback, online PR crises, and sensitive customer interactions.</li></ul>Key Performance Indicators (KPIs)<ul><li>Growth in followers, engagement rates, and community interactions.</li><li>Increase in qualified leads and customer conversions from social media.</li><li>ROI from paid campaigns and promotional activities.</li><li>Consistency in content calendar execution.</li><li>Improved customer sentiment and brand loyalty on digital platforms.</li></ul>Why Join Qureshi Group?<ul><li>Work with a leading beauty and lifestyle brand in Pakistan.</li><li>Be part of a creative, dynamic, and collaborative team.</li><li>Competitive salary with performance-based incentives.</li><li>Professional development opportunities.</li><li>Exposure to international beauty trends and campaigns.</li></ul>Application Process Interested candidates are invited to submit their resume, cover letter, and portfolio of past social media campaigns to: Email: careers@qureshigroup.comJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In personExpected Start Date: 20/09/2025

Social Media Manager

Job Description &ndash; Salon ManagerLocation: Karachi Department: Operations &ndash; Women/Men SalonPosition OverviewThe Salon Manager is responsible for overseeing daily salon operations to ensure smooth functioning, high-quality services, and customer satisfaction. This role involves staff supervision, client relationship management, inventory control, and maintaining salon premises in line with company standards. The Salon Manager acts as a leader, motivator, and problem-solver, ensuring both employees and clients experience a professional and welcoming environment.Key Responsibilities1. Staff Management<ul><li>Supervise and lead salon staff, including stylists, beauticians, apprentices, and support staff.</li><li>Schedule, coordinate, and manage work shifts to ensure adequate coverage during peak and off-peak hours.</li><li>Conduct regular performance evaluations, provide feedback, and set performance goals.</li><li>Encourage professional growth through coaching, mentoring, and recommending training opportunities.</li><li>Maintain a healthy, positive, and productive work environment, resolving conflicts effectively.</li></ul>2. Client Management<ul><li>Ensure an exceptional client experience by monitoring service quality and client satisfaction.</li><li>Address and resolve customer complaints or concerns promptly and professionally.</li><li>Manage appointment bookings, cancellations, and rescheduling with accuracy and efficiency.</li><li>Build and nurture long-term relationships with clients to encourage repeat business and referrals.</li><li>Stay informed about industry trends and recommend innovative service offerings to enhance customer experience.</li></ul>3. Salon Premises &amp; Operations Management<ul><li>Oversee cleanliness, organization, and ambiance of the salon to ensure a professional and welcoming environment.</li><li>Ensure compliance with company policies, industry regulations, and sanitation/health standards.</li><li>Manage inventory of products, tools, and equipment; place timely orders to avoid shortages.</li><li>Collaborate with vendors, suppliers, and contractors for service maintenance and repairs.</li><li>Monitor cash handling, billing accuracy, and financial transactions as per company policies.</li></ul>4. Sales &amp; Business Development<ul><li>Support in achieving monthly/quarterly sales and revenue targets through upselling and cross-selling salon services and products.</li><li>Coordinate with the marketing team to implement promotional campaigns, seasonal offers, and loyalty programs.</li><li>Provide insights on customer preferences and competitor trends to improve business strategies.</li></ul>Qualifications &amp; Requirements<ul><li>Education:</li><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or a related field (preferred).</li><li>Diploma/Certification in Beauty, Hair, or Salon Management will be an added advantage.</li><li>Experience:</li><li>3&ndash;5 years of proven experience in salon management, spa management, or hospitality/retail operations.</li><li>Strong track record of staff supervision, customer service excellence, and operational management.</li><li>Skills:</li><li>Leadership and people management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in appointment scheduling software and basic MS Office.</li><li>Conflict resolution and problem-solving skills.</li><li>Knowledge of beauty and wellness industry trends.</li></ul>Key Competencies<ul><li>Customer-Centric Mindset</li><li>Team Leadership and Motivation</li><li>Professional Grooming and Etiquette</li><li>Attention to Detail</li><li>Business Acumen and Target Orientation</li><li>Adaptability and Innovation</li></ul>Compensation &amp; Benefits<ul><li>Competitive market-based salary.</li><li>Performance-based incentives.</li><li>Staff discounts on salon services and products.</li><li>Professional development and training opportunities.</li></ul>Application Process Interested candidates are invited to submit their resume, cover letter to: Email: careers@qureshigroup.pkJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In personApplication Deadline: 06/09/2025 Expected Start Date: 10/09/2025

Salon Manager

Join Qureshi Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Qureshi Group

ABOUT_COMPANY

Franchise Manager – Qureshi Group

Social Media Manager

Salon Manager