Urwah Admin

Rackspace Technology

<div><div><div>Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We&rsquo;ve evolved Fanatical Support to encompass the entire customer journey &mdash; providing Fanatical Experience&trade; from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.</div><div>
</div><div>
We are seeking a highly experienced engineer with deep expertise in OpenStack to join our Private Cloud Professional Services team. This role will support a long-term, high-value Professional Services engagement by managing and optimizing a production-grade OpenStack private cloud environment. The ideal candidate will possess strong Linux administration skills, proficiency in infrastructure automation, and a proven ability to operate in compliance-driven, high-security environments. This position requires close collaboration with cross-functional teams to ensure stability, performance, and continuous improvement of critical cloud infrastructure for our customer.</div><div></div><div><br>
You will be expected to take the initiative and advise on potential pitfalls that a customer may encounter, and suggest alternatives which may better serve the stability and security of the customer's solution.</div><div></div><div><b><br>
This role will be permanently on-site in Riyadh, KSA.
</b></div><div>
</div><div>Discover your inner Racker - click here!</div><div></div><div><b><br>
Responsibilities:</b></div><div></div><div><br>
OpenStack Deployment and Management:</div><ul><li>Supporting, deploying, and managing OpenStack-based private cloud infrastructure.</li><li>Configuring and maintaining OpenStack services such as Nova, Neutron, Cinder, and Keystone.</li><li>Knowledge of Canonical OpenStack, Juju, and Lxd containers.</li><li>Good to have an understanding of advanced OpenStack services Octavia, Designate, Masakari etc.</li><li>Knowledge of Storage solutions such as Ceph.</li></ul><div>
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Kubernetes Orchestration:</div><ul><li>Implementing and managing Kubernetes clusters for container orchestration.</li><li>Deploying and maintaining applications within Kubernetes environments.</li><li>Knowledge of Charmed Kubernetes.</li></ul><div></div><div><br>
Integration and Automation:</div><ul><li>Integrating OpenStack and Kubernetes technologies for seamless operation.</li><li>Developing automation scripts and tools for provisioning, monitoring, and scaling cloud resources.</li></ul><div></div><div><br>
Performance Monitoring and Optimization:</div><ul><li>Monitoring system performance and optimising configurations for maximum efficiency.</li><li>Troubleshooting and resolving issues related to OpenStack and Kubernetes environments.</li><li>Troubleshooting skills with respect SDN OVN networking, performance benchmarking with respect to CPU and disk utilization.</li><li>Knowledge on Elastic search, Logstash, Kibana monitoring stacks.</li></ul><div></div><div><br>
Security and Compliance:</div><ul><li>Implementing security best practices and ensuring compliance within OpenStack and Kubernetes setups.</li><li>Managing access controls, authentication, and authorization mechanisms.</li><li>Good to have knowledge on CIS benchmarking.</li></ul><div></div><div><br>
Documentation and Reporting:</div><ul><li>Creating and maintaining technical documentation, including system configurations and operational procedures.</li><li>Generating regular reports on system performance, capacity, and utilization.</li></ul><div></div><div><br>
Collaboration and Support:</div><ul><li>Collaborating with cross-functional teams to integrate OpenStack and Kubernetes solutions with existing systems.</li><li>Providing technical support and assistance to resolve issues related to cloud and container environments.</li></ul></div>
<div><div><h3 class="jobSectionHeader"><b>Requirements</b></h3><ul><li><ul><li>
Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).</li><li>
Strong experience in Linux system administration and with scripting languages (e.g., Python, Bash) for automation and management tasks.</li><li>
Hands-on experience with OpenStack deployment, configuration, and management.</li><li>
Knowledge of Software Defined Storage systems such as Ceph.</li><li>
Knowledge of cloud-native principles.</li><li>
Excellent troubleshooting, problem-solving, and communication skills.</li><li>
Prior experience in a customer-facing support role</li><li>
Relevant certifications such as Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Certified OpenStack Administrator (COA).</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Additional Skills (Optional)</b></h3><ul><li><ul><li>
Familiarity with other cloud platforms like AWS (Amazon Web Services), Azure, or GCP.</li><li>
Experience with software-defined networking (SDN) solutions in cloud environments.</li><li>
Knowledge of infrastructure as code (IaC) tools like Terraform or Ansible for provisioning and configuration management.</li></ul></li></ul></div></div>
<div><div>#LI-LP2</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Senior OpenStack Engineer

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 <p>
  Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We&rsquo;ve evolved Fanatical Support to encompass the entire customer journey &mdash; providing Fanatical Experience&trade; from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an experienced
  <strong>
   Data Services Administrator
  </strong>
  to join our Professional Services Team, focusing on managing and maintaining our cloud data services platform. This role is critical to ensuring reliable, scalable, and high-performance data services across private cloud environments. The ideal candidate will have expertise in database management and data services at scale, with the ability to work across multiple data technologies and platforms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Discover your inner Racker - click here!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage and maintain enterprise data services platforms and infrastructure, preferably Portworx Data Services (PDS)
  </li>
  <li>
   Support multiple data technologies (MS SQL, PostgreSQL, MySQL, MongoDB, etc.)
  </li>
  <li>
   Monitor platform health, performance metrics, and capacity planning across multiple data technologies
  </li>
  <li>
   Implement and maintain backup, disaster recovery, and high availability strategies
  </li>
  <li>
   Troubleshoot complex platform issues and coordinate resolution efforts
  </li>
  <li>
   Ensure high uptime and meet established SLA requirements for data services
  </li>
  <li>
   Provision and manage various data services including databases, caching layers, and message queues
  </li>
  <li>
   Implement data security best practices, access controls, and compliance requirements
  </li>
  <li>
   Optimize data service performance, storage utilization, and resource allocation
  </li>
  <li>
   Manage data service lifecycle including upgrades, patches, and migrations
  </li>
  <li>
   Participate in on-call rotation for critical platform support
  </li>
  <li>
   Document processes, procedures, and architectural decisions
  </li>
  <li>
   Collaborate with security and compliance teams to ensure regulatory adherence
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science, engineering, or related field
  </li>
  <li>
   3+ years of experience in data infrastructure and database administration
  </li>
  <li>
   Experience managing production data services environments at scale
  </li>
  <li>
   Good experience with Linux operating systems (preferably Ubuntu/Debian) and Windows Server administration
  </li>
  <li>
   Good knowledge in Kubernetes administration and container orchestration
  </li>
  <li>
   Proficiency with data service administration across multiple technologies (MS SQL, PostgreSQL, MySQL, MongoDB, Redis, etc.)
  </li>
  <li>
   Good understanding of networking, storage, and security principles in containerized environments
  </li>
  <li>
   Knowledge of monitoring and observability tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Additional Skills (Good To Have)
  </strong>
 </p>
 <ul>
  <li>
   Proficiency in scripting languages (Python, Bash, etc.) for automation
  </li>
  <li>
   Experience with Infrastructure as Code tools (Terraform, Ansible, Helm)
  </li>
  <li>
   Experience with Portworx or other container-native storage platforms
  </li>
  <li>
   Knowledge of data service performance tuning and optimization techniques
  </li>
  <li>
   Familiarity with compliance frameworks (SOC2, GDPR, HIPAA)
  </li>
  <li>
   Experience with GitOps workflows and tools like ArgoCD or Flux
  </li>
 </ul>
</div>


Data Services Administrator

<div><div><div>Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We&rsquo;ve evolved Fanatical Support to encompass the entire customer journey &mdash; providing Fanatical Experience&trade; from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.</div><div></div><div><br>
Rackspace has been commissioned by the Kingdom of Saudi Arabia to assure the build of a sovereign multi-tenant private cloud that we have designed.
</div><div>
</div><div><b>Role Overview</b></div><div></div><div><br>
As a ServiceNow Developer at Rackspace Technology in Saudi Arabia, you will play a pivotal role in designing, developing, and maintaining applications and workflows within the ServiceNow platform. This position is crucial for optimizing business processes, improving efficiency, and enhancing the overall user experience within organizations.</div><div></div><div><b><br>
This role will be permanently on-site with a customer in Riyadh (KSA).</b></div><div></div><div><b><br>
Discover your inner Racker!</b></div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilities</b></h3><ul><li><ul><li>
Develop, configure, and customize ServiceNow applications, modules, and components to meet specific business requirements aligned with Rackspace's cloud solutions.</li><li>
Design and implement workflows, automation, and business processes using the ServiceNow Workflow Editor, Flow Designer, and Integration Hub, ensuring seamless integration with customer's cloud infrastructure.</li><li>
Integrate ServiceNow with other systems and applications, ensuring seamless data flow and consistency, especially in the context of diverse cloud environments.</li><li>
Write and maintain server-side and client-side scripts (JavaScript) to enhance and customize ServiceNow functionality in alignment with the technological ecosystem.</li><li>
Create user-friendly and intuitive user interfaces (UI) within the ServiceNow platform, tailored to the unique needs of Rackspace's clients for a positive end-user experience.</li><li>
Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators relevant to Rackspace's cloud services.</li><li>
Identify and resolve issues, bugs, and performance problems within the ServiceNow platform, contributing to the reliability and efficiency cloud solutions.</li><li>
Create and maintain documentation for ServiceNow configurations, processes, and workflows, adhering to Rackspace's documentation standards.</li><li>
Stay updated with ServiceNow releases and apply platform upgrades and enhancements</li><li>
Adhere to ServiceNow best practices, governance, and security standards</li><li>
Provide training and support to end-users and administrators, ensuring effective use of the ServiceNow platform</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Requirements</b></h3><ul><li><ul><li>
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>
ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications are often preferred.</li><li>
Configuration Management Experience (CMDB data model and relationships).</li><li>
ServiceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub).</li><li>
Strong knowledge of the ServiceNow platform, its architecture, and modules.</li><li>
Proficiency in JavaScript, HTML, CSS, and other web technologies.</li><li>
Experience with ITSM, ITIL, and knowledge of IT service management processes.</li><li>
Ability to work independently, as well as collaboratively in a team environment.</li><li>
Strong problem-solving and communication skills.</li><li>
Experience with service mapping, business rules, and service catalogue development is a plus.</li></ul></li></ul></div></div>
<div><div>#LI-LP2</div><div></div><div><b><br>
About Rackspace Technology</b></div><div>
We are the multicloud solutions experts. We combine our expertise with the world&rsquo;s leading technologies &mdash; across applications, data and security &mdash; to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</div><div></div><div><br>
</div><div><b>
More on Rackspace Technology</b></div><div>
Though we&rsquo;re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

ServiceNow Developer

<div><div><div>Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We&rsquo;ve evolved Fanatical Support to encompass the entire customer journey &mdash; providing Fanatical Experience&trade; from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.</div><div>
</div><div>
We are looking for a <b>Senior Security Architect</b> to support our 'Cloud Security Service&rsquo; in the Middle East. This role is particularly well-suited to a self-starting, experienced and motivated Architect, who has a proven track record in the security consulting field.</div><div>
</div><div>
You will be engaging with customers and the wider Rackspace organization to advise, develop and deliver innovative security solutions leveraging a wide range of public cloud services. The primary focus will be on helping customers to assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured.</div><div></div><div><br>
Some travel to customers in Saudi Arabia may be required.</div><div></div><div><br>
Experience with GCP (Google Cloud Platform) will be highly advantageous.</div><div>
</div><div>
Arabic language skills are essential.</div></div>
<div><div><h3 class="jobSectionHeader"><b>Key Accountabilities
</b></h3><ul><li><ul><li>As part of a small, but fast-growing team, you will be the Subject Matter Expert (SME) to advise and guide customers on their cloud security journey and establish a long-term trusted advisor role</li><li>
Engaging with customers to help assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. This may be applicable to a customer&rsquo;s single cloud, or multi-cloud environment, or when a customer wishes to move its environment from on-premise to the cloud</li><li>
Provide guidance to customers on their cloud security roadmap and assist on defining the right-size cloud security controls</li><li>
Liaise closely with the customer&rsquo;s architects and engineers and advise, design and deliver innovative cloud security Proof of Concepts</li><li>
Evolve existing Rackspace security services, as well as implement new ones, under the &lsquo;Cloud Security Service&rsquo; banner.</li><li>
Establish best-practices for the consultancy resulting in standardized engagement models and repeatable ways-of-working</li><li>
Mentor and train other security architects within the wider Rackspace Security Solutions Architecture community on modern multi-cloud security domains and topics</li><li>
Evangelize the security cloud-native paradigm through the delivery of blogs, customer presentations and public speaking engagements</li><li>
Deliver high-quality work to customers as part of consulting engagements that can be delivered through workshops, presentations or security solutions architecture designs</li><li>
Actively identify opportunities for new engagements</li><li>
Contribute to RFI/RFP requests</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Skills &amp; Experience
</b></h3><ul><li><ul><li>The ideal candidate has a proven track record in designing and delivering innovative technology security solutions built on the cloud.</li><li>
As a Senior Security Architect, the person should have the ability to act as a thought-leader. The right candidate can concisely and articulately present to both technical and non-technical audiences.</li><li>
Experience of designing secure platforms on the major hyperscalers, AWS, Azure or GCP (GCP preferred).
</li><li>Demonstrable experience in designing secure cloud-native systems and/or rebuilding an existing system on the cloud with a suitable security posture.</li><li>
Demonstrable experience in the relevant legislation, industry regulations and industry standards such as ISR, EU GDPR, HIPAA, ISO27001, ISO 22301, ISO/IEC 20000-1, ISO 22301, NCEMA, NIST CSF, PCI DSS, Cloud Security Alliance CCM, CIS, OWASP and Cyber Essentials etc.</li><li>
In-depth knowledge of the Well-architected frameworks and best practices of the major cloud providers</li><li>
Must have the ability to lead engagements, either directly or as part of a larger programme of work and take ownership for the successful delivery of customer value within budget, time and scope.</li><li>
Acting as a thought-leader, the right candidate is able to concisely and articulately present to both technical and non-technical audiences.</li><li>
You have built specialist and demonstrable cloud security architectural knowledge in the following areas;<i> Account governance, Identity and Access Management (IAM), Asset management and data protection, Infrastructure and platform security, Application security including threat modelling and secure CI/CD, Change management practice and detection capabilities, Boundary defence, Cloud Logging and Monitoring, Continues vulnerability and patch management systems, Incident response and threat mitigation, Cloud backup/recovery and disaster recovery (DR)</i></li><li>
Client-facing consultancy experience within large enterprises, but happy to deliver to SMBs</li><li>
You have an articulate opinion on the advantages of using public cloud platforms in a secure manner from a business perspective</li><li>
You can identify and plan to resolve the challenges, both technical and organizational, facing organizations who are moving their applications to the cloud</li><li>
Excellent communication and stakeholder management skills are required</li><li>
Certified as CISSP, CCSP and CISM is an advantage</li><li>
As the team services customers across EMEA you may be required to travel. You will align to the needs of the customer; therefore, some engagements can be performed remotely whereas others may require you to be on-site.</li></ul></li></ul></div></div>
<div><div>#LI-LP2</div><div>
#LI-Remote</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Senior Security Architect

Join Rackspace Technology and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rackspace Technology

ABOUT_COMPANY

Senior OpenStack Engineer

Data Services Administrator

ServiceNow Developer

Senior Security Architect