Urwah Admin

Rackspace Technology

<div><div><div><b>Role</b> - Security Analyst III - IN</div><div><b>
Shift</b> - Night Shift
</div><div><b>Location </b>- Remote / Hyrid - Gurgaon
</div><div><b>Experience </b>- 5+ yrs<br>
</div><div></div><br>
<div><b>Job Profile Summary</b></div><div>
Perform real-time monitoring and analysis of security events from multiple sources. Identify source or cause and provide recommendations for secure infrastructure through policy, practices, risk management, engineering, and improved operations. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.</div></div><br>
<div></div>
<div><div><h3 class="jobSectionHeader"><b>
Critical Competencies</b></h3><ul><li><ul><li>
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results</li><li>
Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success</li><li>
Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions</li><li>
Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>
 Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li><ul><li>
 Other Incidental tasks related to the job, as necessary.</li><li>
Monitor and analyze log files from a variety of sources, including but not limited to NIDS, HIDS, firewall logs, and system logs (Windows and Unix) to identify possible threats to network security</li><li>
 Triage security events: assess the priority and determine risk</li><li>
Receive escalations of events from lower level analysts</li><li>
 Use the Cyber Kill Chain, current intelligence information, and investigative techniques to proactively review customers environments searching for anomalous behavior</li><li>
Identify, modify, and manipulate applicable system components within Windows, Unix, or Linux (e.g., passwords, user accounts, files)</li><li>
Reconstruct cyber events, assess cyber threat and scope of impact, identify and track any internal lateral or external movement, and develop response solutions</li><li>
 Interact with security community to obtain technical cyber threat intelligence; track cyber threat actors/campaigns based on technical analysis and open source/third party intelligence</li><li>
 Research and track new exploits and cyber threats; conduct cursory and/or in-depth computer forensic investigations (i.e. packet captures, endpoint behaviors, etc.), or collaborate with peers when appropriate for hand-offs/escalations</li><li>
 Conduct analysis of malicious code and weaponized documents through behavioral analysis or reverse engineering.</li><li>
 Communicate and report on key intelligence, analysis and response activities, relevant metrics, and KPIs</li><li>
Work as a part of an Incident Response Team to investigate and remediate active threats while accurately documenting results using standard incident response techniques and the incident response process</li></ul></li></ul></div></div><br>
<div></div>
<div><div><h3 class="jobSectionHeader"><b>
Knowledge</b></h3><ul><li><ul><li>
Intermediate knowledge of various Compliance Regulations/ Standards; PCI, ISO27001, Audit Standard #70, Safe Harbor, HIPPA and FISMA</li><li>
Intermediate knowledge of IT Risk Management, Governance, Risk and Compliance, Information Security, Data Privacy, Vendor Management, and/or Business Continuity Management</li></ul></li></ul></div></div><br>
<div></div>
<div><div><h3 class="jobSectionHeader"><b>
Skills</b></h3><ul><li><ul><li>
 Analytical Skills
</li><li>Cloud Computing
</li><li>Cybersecurity
</li><li>Database Management
</li><li>ERP Software Skills
</li><li>Audit Skills
</li><li>Investigative Skills
</li><li>Low Voltage Cabling
</li><li>Network/Systems Skills
</li><li>Process Improvement
</li><li>Project Management
</li><li>Risk Assessment/Management
</li><li>Strategic Planning
</li><li>Vendor Management</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Certifications</b></h3><ul><li><ul><li>
Sec+, GSEC, and Net+ certifications required &bull; Prefer completion of, or work toward, SANS GIAC/GCIA/GCIH/GCFA, etc. or other network/system security certifications</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Experience
</b></h3><ul><li><ul><li>5 - 7 years of experience in the field of role required</li></ul></li></ul></div></div>
<div><div><b>About Rackspace Technology</b></div><div>
We are the multicloud solutions experts. We combine our expertise with the world&rsquo;s leading technologies &mdash; across applications, data and security &mdash; to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</div><div></div><div><br>
</div><div><b>
More on Rackspace Technology</b></div><div>
Though we&rsquo;re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

Security Analyst III - IN ( Night Shift )

<div>
 <strong>
  Cloud Sales -
 </strong>
 Level III - Night Shift - IN (Domain- Healthcare)
 <br/>
 <br/>
 Should have experience in supporting US- Region
 <br/>
 <br/>
 <strong>
  Job Profile Summary
  <br/>
  <br/>
 </strong>
 Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multicloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
 <br/>
 <br/>
 <strong>
  Career Level Summary
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Career-developing seller
  </li>
  <li>
   Possesses a working understanding of company products/services and utilizes sales techniques effectively
  </li>
  <li>
   Completes moderately complex sales with minimal supervision
  </li>
  <li>
   Requires working knowledge and experience in own job discipline and broadens capabilities
  </li>
  <li>
   Continues to build knowledge of the company, processes and customers
  </li>
  <li>
   Performs a range of assignments related to job discipline
  </li>
  <li>
   Uses prescribed guidelines or processes in analyzing situations
  </li>
  <li>
   Receives a moderate level of guidance and direction
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Critical Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Knowledge: Capitalizes on deep understanding of current customer&rsquo;s organization structure, business processes, strategic objectives and challenges in order to anticipate and meet customer needs
  </li>
  <li>
   Relationship Management: Cultivates relationships with broad groups inside the organization (e.g., leadership team, business partners) and externally with key constituents, partners and allies (e.g., government, industry groups); provides recommendations for managing challenging relationships
  </li>
  <li>
   Negotiation and Influence: Persuades others by supporting ideas with logical arguments/data, recognizing what information to share and when to share it; builds support to resolve issues and achieve the most favorable outcome for the company
  </li>
  <li>
   Technical Knowledge of Products: Demonstrates knowledge of market segments as well as market data trends and makes recommendations accordingly
  </li>
  <li>
   Systems Thinking: Leads collaboration with key stakeholders and contributes subject matter expertise to develop unique solutions to complex issues.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Other Incidental tasks related to the job, as necessary
  </li>
  <li>
   Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams
  </li>
  <li>
   Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies
  </li>
  <li>
   Owns forecasting and account planning on a monthly/quarterly/annual basis
  </li>
  <li>
   Leads a defined sales process for all Rackspace solutions
  </li>
  <li>
   Cultivates new business opportunities for new and/or existing accounts
  </li>
  <li>
   Meets with qualified leads to better understand customer needs and provide proposals
  </li>
  <li>
   Leads efforts to create proposal for solution to prove value add
  </li>
  <li>
   Leads the negotiation, closure, and documentation of customer renewals for customers
  </li>
  <li>
   Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling
  </li>
  <li>
   Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales
  </li>
  <li>
   Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Able to effectively communicate over the phone, through email, and face-to-face
  </li>
  <li>
   Able to overcome a moderate level of resistance that will be encountered early in the sales process
  </li>
  <li>
   Entrepreneurial mindset
  </li>
  <li>
   Able to communicate the same message in a different way to both technical and business[1]oriented people
  </li>
  <li>
   Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support
  </li>
  <li>
   Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic
  </li>
  <li>
   Able to influence others in decision-making
  </li>
  <li>
   Superior negotiation skills and the ability to negotiate with many personality types
  </li>
  <li>
   Effective time management skills and the ability to work numerous projects at once
  </li>
  <li>
   Strong problem-solving skills and a high level of patience and the ability to nurture
  </li>
  <li>
   Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 "Remote postings are limited to candidates residing within the country specified in the posting location"
 <br/>
 <br/>
 <strong>
  About Rackspace Technology
  <br/>
  <br/>
 </strong>
 We are the multicloud solutions experts. We combine our expertise with the world&rsquo;s leading technologies &mdash; across applications, data and security &mdash; to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 <br/>
 <br/>
 <strong>
  More on Rackspace Technology
  <br/>
  <br/>
 </strong>
 Though we&rsquo;re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
</div>


Sales Executive III - IN - Remote ( Domain- Healthcare)

<div><div><div><b>Overview:</b></div><div>
</div><div>
The MongoDB / Elasticsearch / Linux Sysadm / Ansible Engineer supports various database and automation in a 24/7 Linux environment.</div><div>
</div><div>
A good candidate has knowledge that could be gained with one of the following:</div><div>
</div><ul><li> 2+ years of experience with either MongoDB or Elasticsearch application support, DBA or development</li><li> 3+ years of experience with other database application support or DBA or development</li><li> 2+ years of Linux system administration</li><li> 2+ years of Linux system automation</li></ul><div>
</div><div>
We will train for required expertise in database application support, Linux system administration and other technologies as needed.</div><div></div><div><b><br>
</b></div><div>
Responsibilities include issue resolution for database application alerts, upgrades, patching, security, data restorals and replication, backups and performance tuning. They also include operating system and network troubleshooting.</div><div>
</div><div>
In addition to direct customer support, support engineers work with other teams such as DBAs, SREs, account managers and developers as needed.</div><div>
</div><div>
Daily activities include responding to customer requests (tickets and chats) and monitoring alerts, monitoring the production environment, providing acceptable system performance, and assuring data are protected and recoverable as required.</div><div>
Support Data Engineer IIs own moderate to complex customer issues which may take multiple days to resolve fully.</div><div>
</div><div>
This position is for shift 2 and shift 3 in a support engineer team that provides 24/7 operations support for MongoDB, Elasticsearch and other database services in a Linux environment.</div><div>
</div><div>
Due to the 24x7 operations of the business support engineers must be able to work a flexible work schedule, which will include weekends, holidays, occasional nights and emergency escalations.</div><div>
</div><div>
Support engineers take part in on-call rotation during regular shift hours.</div></div><br>
<div></div>
<div><div><h3 class="jobSectionHeader"><b>
Important skills and experience</b></h3><ul><li><ul><li>
Excellent troubleshooting skills with ability to resolve issues quickly and effectively
</li><li>Experience managing MongoDB, Elasticsearch or other database configurations</li><li>
Good understanding of Linux operating system, especially debian and CentOS based distributions</li><li>
Ability to work well in teams with good oral, written, and interpersonal skills</li><li>
Ability to communicate technical details and ideas and write documentation</li><li>
Ability to work independently as part of a remote team</li><li>
Useful skills and experience</li><li>
Excellent understanding of MongoDB or Elasticsearch database concepts and structures</li><li>
Proven experience implementing and supporting enterprise database systems</li><li>
Scripting experience with shell scripting or Python</li><li>
Configuration management and orchestration experience with Ansible, Puppet or Chef</li><li>
Exposure to a broad range of technologies, especially Redis, k8s, Postgresql, Hadoop, and Kafka</li></ul></li></ul></div></div></div>

R-21874/ Customer Data Engineer (Mongo DB Admin)

<div><div><b>Job Summary:</b></div><div>
We are seeking a highly skilled and motivated DevOps Engineer with strong experience in Windows Server administration and Azure DevOps to join our growing team in India. The ideal candidate will play a key role in automating, deploying, monitoring, and maintaining cloud infrastructure and CI/CD pipelines, ensuring high availability and performance for mission-critical systems.</div><div></div><div><br>
</div><div><b>
Required Skills &amp; Experience:</b></div><div>
8 to 10 years of experience in DevOps engineering or a similar role.</div><div>
Strong expertise in Windows Server administration (2012/2016/2019/2022), including configuration, troubleshooting, and performance tuning.</div><div>
Proficient in Azure DevOps &ndash; Boards, Repos, Pipelines, Artifacts.</div><div>
Hands-on experience with scripting and automation (e.g., PowerShell, YAML).</div><div>
Experience with cloud platforms, particularly Microsoft Azure &ndash; VM management, networking, storage, Azure Monitor, etc.</div><div>
Knowledge of containerization technologies (e.g., Docker, Kubernetes) is a plus.</div><div>
Familiarity with monitoring tools like Azure Monitor, App Insights</div><div>
Understanding of DevSecOps and implementing security controls in pipelines.</div><div>
Experience with Infrastructure as Code (IaC) using ARM templates, Terraform, or Bicep.</div><div>
Excellent problem-solving and troubleshooting skills.</div><div>
Strong communication and collaboration abilities in a remote work environment.</div></div><div></div>

Job Opportunity : DevOps Engineer : Windows Server & Azure DevOps

<div></div><div><div><div><h3 class="jobSectionHeader"><b>Scope of Position (Accountabilities)</b></h3><ul><li><ul><li>
Performs highly complex financial analyses on cash flows, operating results, and business plans to determine rates of return, capital/cash flow requirements, etc.</li><li>
Prepares forecasts and analyses on industry and general economic trends. Responsible for budget analysis.</li><li>
Responsible for department&rsquo;s budgeting process: plans, develops, prepares, inputs, and maintains company&rsquo;s budgets.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Complexity</b></h3><ul><li><ul><li>
Analyzes and evaluates the company's operating results and financial position.</li><li>
Assesses options for improvement on business expenses.</li><li>
Prepares profitability analyses.</li><li>
Works with Directors and VP's through the development process of each budget and makes recommendations.</li><li>
Budgets include monthly, quarterly, and yearly reports which exemplify revenues and expenses.</li><li>
Develops/reviews forecasts for accurate and timely cash flow projections, sales projections, expense projections, profitability, headcount, department performance, and direct expenses.</li><li>
Takes ownership of projects from start to finish.</li><li>
May provide work leadership for less senior analysts and/or has project management responsibilities.</li><li><div>
</div></li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Education</b></h3><ul><li><ul><li>
High school diploma or equivalent required. Bachelor's degree required in Business, Finance, or a related field. MBA or CFA desirable.
</li></ul></li></ul></div></div><div><div><h3 class="jobSectionHeader"><b>Experience</b></h3><ul><li><ul><li>
4-6 years of experience in financial planning, analysis, or a related field. Demonstrated ability to consistently provide FANATICAL support.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>KSA</b></h3><ul><li><ul><li>
Advanced technical knowledge of budgeting, financial statements, cash management, and financial analysis processes.</li><li>
Advanced understanding of overall financial function and interrelated components.</li><li>
Advanced understanding of business valuation and M&amp;A analysis.</li><li>
Ability to create highly complex forecasting models.</li><li>
Must also possess high attention to detail and be capable of performing most complex data analysis for extended periods of time.</li><li>
Expert Excel skills required.</li><li>
Must have advanced presentation skills, ability to express most complex quantitative concepts to non-financial audience.</li><li>
Advanced communication skills, both written and verbal.</li><li>
Excellent organizational skills.</li><li>
Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li><li>
Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Supervision</b></h3><ul><li><ul><li>
Works under minimal supervision.</li><li>
Provides updates of work performed as needed.</li></ul></li></ul></div></div></div>

Financial Analyst III - IN