Qureos Mentor

RadNet

RadNet is the largest provider of freestanding, fixed-site outpatient diagnostic imaging in the United States, operating 440 imaging centers across multiple states including California, New York, and Florida. The company specializes in various imaging services such as MRI, ultrasound, and 3D mammography, and is committed to quality assurance and innovative technology solutions in medical imaging.

<div>Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an IT Operations Field Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. 
You Will:<ul><li>
Collaborate with operational leadership and other partners to assess and deliver on functional needs of the business in relation to hardware and software standards.</li><li>
Monitor, provide assistance with and achieve resolution to all issues, service tickets and projects in given area. Enter, monitor and complete all entries in the Support Desk tracking system, which includes stating the issue(s), listing all troubleshooting steps, providing a resolution and marking the records as complete.</li><li>
Communicate frequently with business leadership to have understanding of ongoing and future projects to ensure that the IT team is prepared to assist when needed.</li><li>
Visit sites (not frequently required for after- hours support) and offices to check in with the managers and all other users to find new and resolve active issues.</li><li>
Assist with installation, relocation, configuration, troubleshooting and ongoing usability of phones, desktop computers, peripheral equipment and software.</li><li>
Interact with IT Operations Manager and Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, Service Desk and Infrastructure to resolve user issues and further develop understanding of systems, applications and workflows.</li><li>
Maintain a strong working knowledge of all the equipment and systems supported by the IS Service Desk by keeping current with all documentation and by participating in continuing education programs.</li><li>
Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established. Identify and work with IS Admins support staff to rectify any noted deficiencies.</li><li>
Assist in maintaining oversight of all IS inventory stock; including ordering, receiving, tracking, and deployment.</li><li>
Perform preventative maintenance on equipment, maintain acceptable cable management practices and clean work area/computer rooms.</li><li>
Evaluate existing systems and/or user/business needs to analyze, design, recommend and implement system updates and/or changes.</li><li>
Monitor and maintain computer rooms, while keeping a working knowledge of the configuration and purpose of the equipment in each room.</li><li>
Collaborate with vendors (Network, Voice Team, etc.) to escalate issues and create service tickets in their external ticketing system. Communicate and deliver resolution to end users.</li><li>
Configure, monitor and support internal and external networks.</li><li>
Provide end user support with application functionality and escalate issues as needed.</li><li>
Image desktops and laptops. Build computers or change out computer parts.</li></ul>
You Are:<ul><li>
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations</li><li>
Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask</li><li>
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service</li></ul>
To Ensure Success In This Role, You Must Have:<ul><li>
Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience.</li><li>
Demonstrate strong operational and analytical abilities, with superior communication and interpersonal skills. Ability to communicate effectively in person and in writing with all employees, customers and vendors (ability to communicate in a non-technical manner if needed).</li><li>
Possess and utilizes excellent customer service skills</li><li>
In-depth knowledge of PC, printer, file servers, print servers and network operations.</li><li>
Knowledge of network cabling, switches/hubs, routers, firewalls, network diagnostic tools, network operating systems and TCP/IP protocol is essential.</li><li>
Strong knowledge of Microsoft Windows operating systems, personal computer software set up and installation, and PC connectivity.</li><li>
High level of proficiency and demonstrated effectiveness in problem determination and resolution.</li><li>
Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and willingness to work additional hours beyond your regular shift as the need arises.</li><li>
Working knowledge of Microsoft Office Products, encryption software and other PC based software applications</li><li>
Ability/flexibility to travel to/between sites as needed, must possess a valid / unrestricted CA State Driver&rsquo;s License and proof of insurance.</li></ul>
We Offer:
<ul><li>Comprehensive Medical, Dental and Vision coverages.</li><li>
Health Savings Accounts with employer funding.</li><li>
Wellness dollars</li><li>
401(k) Employer Match</li><li>
Free services at any of our imaging centers for you and your immediate family.</li></ul>
Pay Range: $55,000.00 - $65,000.00 per year
Pay Range: USD $55,000.00 - USD $65,000.00 /Yr.</div>

IT Operations Field Specialist

<div>Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an IT Operations Field Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. 
You Will:<ul><li>
Collaborate with operational leadership and other partners to assess and deliver on functional needs of the business in relation to hardware and software standards.</li><li>
Monitor, provide assistance with and achieve resolution to all issues, service tickets and projects in given area. Enter, monitor and complete all entries in the Support Desk tracking system, which includes stating the issue(s), listing all troubleshooting steps, providing a resolution and marking the records as complete.</li><li>
Communicate frequently with business leadership to have understanding of ongoing and future projects to ensure that the IT team is prepared to assist when needed.</li><li>
Visit sites (not frequently required for after- hours support) and offices to check in with the managers and all other users to find new and resolve active issues.</li><li>
Assist with installation, relocation, configuration, troubleshooting and ongoing usability of phones, desktop computers, peripheral equipment and software.</li><li>
Interact with IT Operations Manager and Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, Service Desk and Infrastructure to resolve user issues and further develop understanding of systems, applications and workflows.</li><li>
Maintain a strong working knowledge of all the equipment and systems supported by the IS Service Desk by keeping current with all documentation and by participating in continuing education programs.</li><li>
Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established. Identify and work with IS Admins support staff to rectify any noted deficiencies.</li><li>
Assist in maintaining oversight of all IS inventory stock; including ordering, receiving, tracking, and deployment.</li><li>
Perform preventative maintenance on equipment, maintain acceptable cable management practices and clean work area/computer rooms.</li><li>
Evaluate existing systems and/or user/business needs to analyze, design, recommend and implement system updates and/or changes.</li><li>
Monitor and maintain computer rooms, while keeping a working knowledge of the configuration and purpose of the equipment in each room.</li><li>
Collaborate with vendors (Network, Voice Team, etc.) to escalate issues and create service tickets in their external ticketing system. Communicate and deliver resolution to end users.</li><li>
Configure, monitor and support internal and external networks.</li><li>
Provide end user support with application functionality and escalate issues as needed.</li><li>
Image desktops and laptops. Build computers or change out computer parts.</li></ul>
You Are:<ul><li>
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations</li><li>
Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask</li><li>
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service</li></ul>
To Ensure Success In This Role, You Must Have:<ul><li>
Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience.</li><li>
Demonstrate strong operational and analytical abilities, with superior communication and interpersonal skills. Ability to communicate effectively in person and in writing with all employees, customers and vendors (ability to communicate in a non-technical manner if needed).</li><li>
Possess and utilizes excellent customer service skills</li><li>
In-depth knowledge of PC, printer, file servers, print servers and network operations.</li><li>
Knowledge of network cabling, switches/hubs, routers, firewalls, network diagnostic tools, network operating systems and TCP/IP protocol is essential.</li><li>
Strong knowledge of Microsoft Windows operating systems, personal computer software set up and installation, and PC connectivity.</li><li>
High level of proficiency and demonstrated effectiveness in problem determination and resolution.</li><li>
Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and willingness to work additional hours beyond your regular shift as the need arises.</li><li>
Working knowledge of Microsoft Office Products, encryption software and other PC based software applications</li><li>
Ability/flexibility to travel to/between sites as needed, must possess a valid / unrestricted CA State Driver&rsquo;s License and proof of insurance.</li></ul>
We Offer:
<ul><li>Comprehensive Medical, Dental and Vision coverages.</li><li>
Health Savings Accounts with employer funding.</li><li>
Wellness dollars</li><li>
401(k) Employer Match</li><li>
Free services at any of our imaging centers for you and your immediate family.</li></ul>
Pay Range: $55,00.00 - $65,000.00 per year
Pay Range: USD $55,000.00 - USD $65,000.00 /Yr.</div>

<div>Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet&rsquo;s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Radiology Information System (RIS) Technical Administrator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. 
You Will:<ul><li>
Support RIS Engineering team, RIS support team and various other teams.</li><li>
Responsible for keeping customers and team in the loop about developments that could cause system crashes.</li><li>
Document, support, and update processes and workflows.</li><li>
Keep abreast of current system developments and looks for ways of improving current practices.</li><li>
Work with peers to test or record issues.</li><li>
Provide support for customers and staff.</li><li>
Accomplish tasks using existing programs to ensure all projects and requests are accounted for and completed.</li><li>
Work closely with East and West coast Operations, the RIS/Payment Optimization Team, the Forms team and many others.</li><li>
Work with team members to get through administrative documentation as well as train in certain administrative duties.</li><li>
Optimize workflows and create job aids as needed.</li><li>
Communicate with multiple teams to ensure all system maintenance, upgrades, and patching is known as needed.</li><li>
Collaborate and communicate regularly with supporting team members.</li></ul>
If You Are:<ul><li>
Exercise sound judgement and an ability to remain professional in all situations.</li><li>
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li><li>
You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.</li></ul>
To Ensure Success in This Role, You Must Have:<ul><li>
College education or work experience in a related field is preferred.</li><li>
Knowledge of Microsoft Excel is required.</li><li>
Knowledge of Microsoft Power Point is preferred.</li><li>
Excellent written and verbal communication skills.</li><li>
Must be meticulous and self-motivated.</li><li>
Problem solving skills are a must.</li><li>
Familiarity with medical terminology is preferred.</li><li>
Proven ability to work independently with minimal supervision.</li><li>
Willingness to do some travel, 10% of time.</li></ul>
We Offer:
<ul><li>Comprehensive Medical, Dental and Vision coverages.</li><li>
Health Savings Accounts with employer funding.</li><li>
Wellness dollars</li><li>
401(k) Employer Match</li><li>
Free services at any of our imaging centers for you and your immediate family.</li></ul> 
Pay Range: $45,000.00 - $55,000.00 per year
Pay Range: USD $45,000.00 - USD $55,000.00 /Yr.</div>

RIS Technical Administrator

<div>Job Description:
<h3 class="jobSectionHeader">Schedule: Monday-Friday 9:30am-6:00pm.</h3><h3 class="jobSectionHeader">
Essential Duties and Responsibilities
</h3><ul><li>Liaison between operations and referring physician offices.</li><li>
Understand all aspects of clinical operations to include: scheduling, registration, technologist&rsquo;s role, etc.
</li><li>Work directly with operations and referring practices to offer opportunities for support through office educational training (specific to their needs) and or operational assistance (ordering, scheduling job aides, image transfer protocols).</li><li>
Look for opportunities to streamline referring physician processes, including steps that make using Advanced Radiology an important/necessary part of the process (solidifying referral/volume).</li><li>
Offer efficient solutions and services to referring physicians that Advanced Radiology can provide on their behalf.</li><li>
Ability to verbally communicate thoughts clearly, and express ideas clearly, concisely, and logically.</li><li>
Written communication skills sufficient to develop and distribute written information to large groups in a clear and concise manner.</li><li>
Represent Clinical Operations on various project teams and task force assignments.</li><li>
Work in an organized manner, discuss ideas, and receives support before implementing.</li><li>
In conjunction with Operations, help achieve targeted volumes for business operations to achieve organizational objectives.</li><li>
Understand external forces in the market that could affect operations and revenues.</li><li>
Always professional and courteous: support internal and external customers efficiently, effectively, and positively.</li><li>
Support Operations in the sites with special project implementations and image retrieval.</li><li>
Create solutions that add value to the organization.</li><li>
Perform job responsibilities in an ethical, compliant manner; complies with laws affecting the workplace and /or job responsibilities. Maintains employee and patient confidentiality.
</li><li>Work in conjunction with Operations on image retrieval and image send protocols.</li></ul><div>
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.</div><h3 class="jobSectionHeader">
Minimum Qualifications, Education and Experience
</h3><ul><li>Must have 1 year of experience in eRad RIS and eRad PACS systems and can manage projects independently.
</li><li>Understand most aspects of operations to include, scheduling, registration, RIS account review, PACS query and Patient Folder</li><li>
Work directly with operations and referring practices to offer opportunities for support through office educational training (specific to their needs) and or operational assistance (ordering, scheduling, image and report retrieval).</li><li>
Support Operations in the sites with special project implementations.</li><li>
Must be able to travel on a daily basis locally.</li></ul><div>
Quality Standards
</div><ul><li>Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
</li><li>Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
</li><li>Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
</li><li>Follows OSHA regulations, RadNet and site protocols, policies and procedures.
</li><li>Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
</li><li>Practices universal safety precautions.</li><li>
Promotes good public relations on the phone and in person.
</li><li>Adapts and is willing to learn new tasks, methods, and systems.
</li><li>Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines.</li><li>
Consistently adheres to the time management policies and procedures.</li><li>
Completes job responsibilities in a quality and timely manner.</li></ul>
Pay Range: USD $18.00 - USD $26.00 /per hour Shift: Mornings Shift Variations: Monday-Friday 9:30am -6:00pm</div>

Clinical Ops Sys Coordinator

<div>Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Clinical Workflow Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. 
You Will:<ul><li>
Observe existing workflow, document findings and recommend solutions to management to meet Company goals</li><li>
Proactively identify opportunities for process improvement and optimization.</li><li>
Partner with onsite management in order to review and implement new workflows, policies, and processes that promote</li><li>
efficiency and increase system functionality</li><li>
Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit</li><li>
Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.</li><li>
Participate in training staff on newly established and existing workflows</li><li>
Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.</li><li>
Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.</li></ul>
If You Are:<ul><li>
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li><li>
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li><li>
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.</li></ul> 
To Ensure Success in This Role, You Must Have:<ul><li>
Proven experience in workflow coordination and/or administrative support</li><li>
Previous experience in a site and/or scheduling is preferred</li><li>
Working knowledge of Microsoft Office products</li><li>
Strong time management skills and the ability to prioritize and meet competing deadlines</li><li>
Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist</li><li>
Requires strong communication, analytical, problem-solving and presentation skills</li></ul><div>
We Offer:
</div><ul><li>Comprehensive Medical, Dental and Vision coverages.</li><li>
Health Savings Accounts with employer funding.</li><li>
Wellness dollars</li><li>
401(k) Employer Match</li><li>
Free services at any of our imaging centers for you and your immediate family.</li></ul> 
Pay Rate: $26.00 - $28.00 per hour
Pay Range: USD $26.00 - USD $28.00 /per hour Shift: Mornings Shift Variations: Monday - Friday 8-5 but flexible</div>

Clinical Workflow Coordinator - Hybrid

<div>Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. 
You Will:<ul><li>
Observe existing workflow, document findings and recommend solutions to management to meet Company goals</li><li>
Proactively identify opportunities for process improvement and optimization.</li><li>
Partner with onsite management in order to review and implement new workflows, policies, and processes that promote</li><li>
efficiency and increase system functionality</li><li>
Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit</li><li>
Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.</li><li>
Participate in training staff on newly established and existing workflows</li><li>
Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.</li><li>
Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.</li></ul>
If You Are:<ul><li>
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li><li>
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li><li>
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.</li></ul> 
To Ensure Success in This Role, You Must Have:<ul><li>
Proven experience in workflow coordination and/or administrative support</li><li>
Previous experience in a site and/or scheduling is preferred</li><li>
Working knowledge of Microsoft Office products</li><li>
Strong time management skills and the ability to prioritize and meet competing deadlines</li><li>
Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist</li><li>
Requires strong communication, analytical, problem-solving and presentation skills</li></ul><div>
We Offer:
</div><ul><li>Comprehensive Medical, Dental and Vision coverages.</li><li>
Health Savings Accounts with employer funding.</li><li>
Wellness dollars</li><li>
401(k) Employer Match</li><li>
Free services at any of our imaging centers for you and your immediate family.</li></ul>
Pay Range: $26.00 - $28.00 per hour
Pay Range: USD $26.00 - USD $28.00 /per hour Shift: Mornings Shift Variations: M-F 8-5 but flexible</div>

Join RadNet and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RadNet

About Company

IT Operations Field Specialist

IT Operations Field Specialist

RIS Technical Administrator

Clinical Ops Sys Coordinator

Clinical Workflow Coordinator - Hybrid

Clinical Workflow Coordinator - Hybrid