Qureos Mentor

Raffles

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
Key Responsibilities:<ul><li>
Adheres to and supports the hotel&rsquo;s Quality Management System.</li><li>
Maintains knowledge of and follows the hotel's mission, vision, and values.</li><li>
Reports incidents affecting fire, life, safety, or security.</li><li>
Familiar with fire prevention and evacuation procedures.</li><li>
Manages security office duties including key control, file maintenance, and cleanliness.</li><li>
Conducts random staff checks and patrols of front/back of house and outdoor areas.</li><li>
Monitors and controls access to guest room areas and directs visitors accordingly.</li><li>
Manages traffic movement and enforces security in public spaces.</li><li>
Handles Lost &amp; Found: logging items, organizing storage, and returning items.</li><li>
Assists with opening guest room safes as needed.</li><li>
Prepares incident reports and monitors CCTV systems.</li><li>
Identifies and reports maintenance, safety, or firefighting equipment issues to Technical Services.</li><li>
Performs any other duties as assigned by Security leadership.</li></ul> 
Qualifications 
Qualifications:<ul><li>
Previous experience in a security role is preferred but not required.</li><li>
Valid security license/certification as required by local laws.</li><li>
Strong observational, problem-solving, and communication skills.</li><li>
Ability to remain alert, calm, and professional in high-pressure situations.</li><li>
Basic knowledge of security operations and procedures.</li><li>
Physically fit and able to stand, walk, or patrol for extended periods.</li><li>
Willingness to work flexible hours, including nights, weekends, and holidays.</li><li>
Basic computer skills for reporting and incident logging.</li></ul></div>

Security Officer

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Raffles Al Areen Palace in Bahrain is seeking a highly motivated and experienced individual to join our team as a GCC Sales Manager. As a luxury resort, we are looking for someone who is passionate about sales and has a proven track record of exceeding targets in the GCC region.
Responsibilities:<ul><li>
Develop and implement a strategic sales plan to drive revenue growth in the GCC market</li><li>
Identify and prospect new business opportunities within the GCC region</li><li>
Build and maintain strong relationships with key accounts and partners</li><li>
Collaborate with the marketing team to develop promotional campaigns and initiatives</li><li>
Monitor market trends and competitor activities to stay ahead of the competition</li><li>
Positively communicate the hotel image to existing and potential customer at all times.</li><li>
Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.</li><li>
Report on trends in the industry and local markets.</li><li>
Maintain a calendar allowing you to meet all established deadlines and planned sales trips.</li><li>
Maintain accurate information on all new and on-going leads and accounts, including solicitation efforts.</li><li>
Establishes and sign contracts considering the official Rate Policy in co-ordination with the DOSM.</li><li>
Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel&rsquo;s management.</li><li>
Be the one point contact from the Sales team with the external client he/she is dealing with and handle responsively any escalations relating to the concerned client.</li><li>
Ensure that targets set by the hotel are met consistently.</li><li>
Thoroughly familiarizes oneself with the Hotel&rsquo;s emergency procedures and is in a state of preparedness for any emergency which may occur.</li><li>
Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>
Other duties as assigned.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Business Administration, Marketing, or related field</li><li>
Minimum of 5 years of experience in sales, preferably in the hospitality industry</li><li>
Strong network of contacts within the GCC region</li><li>
Excellent communication and negotiation skills</li><li>
Proven track record of meeting and exceeding sales targets</li><li>
Ability to work independently and as part of a team</li></ul> 

Additional Information 
Opportunity to join the first Raffles in Bahrain<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Sales Manager - GCC

<div>Company Description 
Raffles Hotels &amp; Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination &mdash; it is a story waiting to be discovered.
At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul&rsquo;s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center &mdash; Istanbul&rsquo;s hub for art, fashion, and gastronomy &mdash; Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.
At Raffles, this journey is guided by a clear philosophy:<ul><li>
Start with Respect &mdash; Respect creates a foundation for positive relationships.</li><li>
Belonging follows &mdash; When people feel respected, they are more likely to feel they belong.</li><li>
This leads to Integrity &mdash; A sense of belonging inspires trust and a deep commitment to doing what&rsquo;s right.</li><li>
Empowerment then becomes possible &mdash; With trust and integrity in place, people feel empowered to make decisions and take action.</li><li>
Finally, this journey brings us to Excellence &mdash; Empowerment fosters the motivation and confidence needed to achieve our highest standards.</li></ul> 
Job Description 
We are seeking a passionate luxury hospitality professional with exceptional service skills and a strong background in procurement and supplier management. The ideal candidate possesses excellent communication, negotiation, and leadership abilities, combined with a commitment to sustainability and cost optimization. Previous experience in a luxury hotel environment and the capability to lead high-performing teams will be highly valued. 
Qualifications 
<ul><li>
Passion for luxury hospitality and exceptional service</li><li>
Strong interpersonal and communication skills</li><li>
Attention to detail and commitment to excellence</li><li>
Ability to work as part of a diverse, dynamic team</li><li>
Previous experience in a luxury hotel environment is an asset</li><li>
A proactive, solution-oriented approach</li><li>
Comprehensive understanding of procurement processes, supplier relations, and cost optimization strategies</li><li>
Strong negotiation and analytical skills with a focus on value creation and quality assurance</li><li>
Deep knowledge of sustainability practices and ethical sourcing in hospitality procurement</li><li>
Proven ability to manage budgets and control costs while maintaining brand standards</li><li>
Leadership and mentoring skills to develop high-performing purchasing teams</li></ul> 
Additional Information 
Privacy Notice for Job Applicants
Zorlu Yap&#305; Yat&#305;r&#305;m Anonim &#350;irketi Zorlu Center Otelcilik &#350;ubesi, located at Levaz&#305;m Mah. Vadi Cad. Zorlu Center No:2 &#304;&ccedil; Kap&#305; No: 170 Be&#351;ikta&#351;/&#304;stanbul, acting as a data controller (the &quot;Company&quot; / &quot;Zorlu&quot;), places the utmost importance on the protection of your personal data.
Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the &quot;Law&quot; / &quot;PDPL&quot;).
For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates. 
https://rafflesistanbul.guestservice.app/blank/153/51772</div>

Purchasing Manager

<div>Company Description 
Raffles Hotels &amp; Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination &mdash; it is a story waiting to be discovered.
At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul&rsquo;s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center &mdash; Istanbul&rsquo;s hub for art, fashion, and gastronomy &mdash; Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.
At Raffles, this journey is guided by a clear philosophy:<ul><li>
Start with Respect &mdash; Respect creates a foundation for positive relationships.</li><li>
Belonging follows &mdash; When people feel respected, they are more likely to feel they belong.</li><li>
This leads to Integrity &mdash; A sense of belonging inspires trust and a deep commitment to doing what&rsquo;s right.</li><li>
Empowerment then becomes possible &mdash; With trust and integrity in place, people feel empowered to make decisions and take action.</li><li>
Finally, this journey brings us to Excellence &mdash; Empowerment fosters the motivation and confidence needed to achieve our highest standards.</li></ul> 
Job Description 
Driven by a passion for luxury hospitality, this role calls for delivering personalized and detail-oriented service even during busy periods. Key responsibilities include accurately presenting menu items, enhancing sales through thoughtful beverage pairings, professionally managing guest complaints, and demonstrating full proficiency in fine dining service protocols. The role requires effective communication, teamwork, and proficient use of POS systems, while consistently upholding hygiene and brand standards with a proactive and professional approach. 
Qualifications 
<ul><li>
Passion for luxury hospitality and exceptional service</li><li>
Strong interpersonal and communication skills</li><li>
Attention to detail and commitment to excellence</li><li>
Ability to work as part of a diverse, dynamic team</li><li>
Previous experience in a luxury hotel environment is an asset</li><li>
A proactive, solution-oriented approach</li><li>
Ability to accurately present menu items to guests and increase sales through appropriate beverage pairings</li><li>
Competence in handling guest complaints professionally and with confidentiality</li><li>
Capability to provide personalized service even during high-volume service periods</li><li>
Proficiency in fine dining service steps, table setup, and service protocols</li><li>
Effective use of POS systems with high accuracy in payment processing</li><li>
Ability to quickly and efficiently address special guest requests</li><li>
Skill in managing service flow through coordination and teamwork</li><li>
Full compliance with hygiene and food safety standards</li><li>
Ability to reflect brand image through professional appearance and behavior</li></ul> 

Additional Information 
Privacy Notice for Job Applicants
Zorlu Yap&#305; Yat&#305;r&#305;m Anonim &#350;irketi Zorlu Center Otelcilik &#350;ubesi, located at Levaz&#305;m Mah. Vadi Cad. Zorlu Center No:2 &#304;&ccedil; Kap&#305; No: 170 Be&#351;ikta&#351;/&#304;stanbul, acting as a data controller (the &quot;Company&quot; / &quot;Zorlu&quot;), places the utmost importance on the protection of your personal data.
Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the &quot;Law&quot; / &quot;PDPL&quot;).
For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates. 
https://rafflesistanbul.guestservice.app/blank/153/51772</div>

Waiter (In Room Dining)

<div>Company Description 
Raffles Hotels &amp; Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination &mdash; it is a story waiting to be discovered.
At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul&rsquo;s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center &mdash; Istanbul&rsquo;s hub for art, fashion, and gastronomy &mdash; Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.
At Raffles, this journey is guided by a clear philosophy:<ul><li>
Start with Respect &mdash; Respect creates a foundation for positive relationships.</li><li>
Belonging follows &mdash; When people feel respected, they are more likely to feel they belong.</li><li>
This leads to Integrity &mdash; A sense of belonging inspires trust and a deep commitment to doing what&rsquo;s right.</li><li>
Empowerment then becomes possible &mdash; With trust and integrity in place, people feel empowered to make decisions and take action.</li><li>
Finally, this journey brings us to Excellence &mdash; Empowerment fosters the motivation and confidence needed to achieve our highest standards.</li></ul> 

Job Description 
Driven by a passion for luxury hospitality, this role calls for delivering personalized and detail-oriented service even during busy periods. Key responsibilities include accurately presenting menu items, enhancing sales through thoughtful beverage pairings, professionally managing guest complaints, and demonstrating full proficiency in fine dining service protocols. The role requires effective communication, teamwork, and proficient use of POS systems, while consistently upholding hygiene and brand standards with a proactive and professional approach. 
Qualifications 
<ul><li>
Passion for luxury hospitality and exceptional service</li><li>
Strong interpersonal and communication skills</li><li>
Attention to detail and commitment to excellence</li><li>
Ability to work as part of a diverse, dynamic team</li><li>
Previous experience in a luxury hotel environment is an asset</li><li>
A proactive, solution-oriented approach</li><li>
Ability to accurately present menu items to guests and increase sales through appropriate beverage pairings</li><li>
Competence in handling guest complaints professionally and with confidentiality</li><li>
Capability to provide personalized service even during high-volume service periods</li><li>
Proficiency in fine dining service steps, table setup, and service protocols</li><li>
Effective use of POS systems with high accuracy in payment processing</li><li>
Ability to quickly and efficiently address special guest requests</li><li>
Skill in managing service flow through coordination and teamwork</li><li>
Full compliance with hygiene and food safety standards</li><li>
Ability to reflect brand image through professional appearance and behavior</li></ul> 

Additional Information 
Privacy Notice for Job Applicants
Zorlu Yap&#305; Yat&#305;r&#305;m Anonim &#350;irketi Zorlu Center Otelcilik &#350;ubesi, located at Levaz&#305;m Mah. Vadi Cad. Zorlu Center No:2 &#304;&ccedil; Kap&#305; No: 170 Be&#351;ikta&#351;/&#304;stanbul, acting as a data controller (the &quot;Company&quot; / &quot;Zorlu&quot;), places the utmost importance on the protection of your personal data.
Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the &quot;Law&quot; / &quot;PDPL&quot;).
For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates.
https://rafflesistanbul.guestservice.app/blank/153/51772</div>

Waiter

<div>Company Description 
Program Description 
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and on-the-job training.
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka&rsquo;aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. 
Job Description 
Summary of Responsibilities:
 
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following: 
<ul><li>
Demonstrates Fairmont&rsquo;s Service Plus Standards in all interactions</li><li>
To report on duty punctually, in full uniform according to appearance and grooming standards</li><li>
To promote and maintain a positive working relationship at all times with all the Colleagues in Fairmont Makkah.</li><li>
To consistently offer professional, friendly and warm service</li><li>
To demonstrate a complete understanding of Restaurant Policies &amp; Procedures and Service Standards as outlined in the Fairmont Hotels &amp; Resorts</li><li>
To have full knowledge of the Menu, Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way</li><li>
To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation</li><li>
To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs</li><li>
To understand each service station and all side duties assigned to that station</li><li>
Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience</li><li>
To understand how to operate all the equipment used in the outlet</li><li>
To fully understand and follow the hotel&rsquo;s recycling program and procedures</li><li>
To actively participate in all health and safety procedures for Cascades and the entire hotel</li><li>
To follow all of safety and sanitation policies when handling food and beverage</li><li>
Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Restaurant</li><li>
Follows Hotel&rsquo;s telephone etiquette standards</li><li>
Follows Occupational Health &amp; Safety regulations</li><li>
Reports suspicious people, parcels, and behaviors to Security</li><li>
Ensures adherence to Fairmont&rsquo;s Code of Ethics</li></ul> 

Qualifications 
Qualifications:<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous.</li><li>
Minimum 1 years experience in F&amp;B Operations in a luxury property preferred</li><li>
Strong interpersonal and problem solving abilities necessary</li><li>
Must be a highly organized person with strong planning skills</li><li>
Goal and results oriented</li><li>
Analytical skills, strength as a developer and a leader of others are essential</li><li>
International experience an asset</li><li>
Energetic, enthusiastic, self-motivated and a charismatic team player</li><li>
Must possess outstanding guest services skills, professional presentation and sophisticated communication skills</li><li>
Proficient in the English language (verbal &amp; written), second language is an asset</li><li>
Must be able to handle a multitude of tasks in an intense, ever-changing environment</li><li>
Must be flexible in terms of working hours.</li></ul> 
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
<ul><li>Constant standing and walking throughout shift</li><li>
Occasional lifting and carrying up to 20 lbs</li><li>
Occasional kneeling, pushing, pulling</li></ul>
Occasional ascending or descending ladders, stairs and ramps 
Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Tamayyaz - F&B Server - Saudi National

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
<ul><li>
Develop and implement HR strategies aligned with the overall business objectives and goals.</li><li>
Collaborate with executive leaders to ensure that HR initiatives align with the organization's objectives</li><li>
Workforce planning, talent acquisition, and succession planning.</li><li>
Strategic manpower planning, talent acquisition, and succession planning.</li><li>
Implement effective communication to foster a transparent and open dialogue between employees and management.</li><li>
Develop and manage competitive compensation and benefits programs.</li><li>
Monitor market trends and conduct regular benchmarking to ensure the organization remains competitive in attracting and retaining talent.</li></ul> 

Qualifications<ul><li> 
Bachelor&rsquo;s degree from four-year college or university in business management, human resources, psychology or related field; and/or equivalent combination of education and</li><li>
Requires excellent organizational skills and strong attention to detail.</li><li>
Outstanding communication skills, both written and oral; must communicate professionally and positively with employees and all levels of management</li><li>
Required knowledge of federal and state labor laws and regulatory compliance</li><li>
A fundamental understanding of computer processing including word processing and spreadsheet applications At least five years related experience and/or</li><li>
Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) preferred.</li><li>
Bilingual preferred</li><li>
Call Center HR experience preferred</li><li>
Strong Employee Relations experience preferred</li><li>
Ability to work flexible hours</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

People & Culture Manager - Raffles the Red Sea

Join Raffles and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.