Qureos Mentor

Raffles

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Raffles the Red Sea, located in the beautiful coastal city of Umluj, Saudi Arabia, is seeking a visionary and experienced Director of Housekeeping to join our luxury hospitality team. As the Director of Housekeeping, you will be responsible for overseeing all aspects of the housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction in our world-class resort.<ul><li>
Develop and implement strategic plans to enhance housekeeping operations and guest experience</li><li>
Lead, mentor, and motivate a large team of housekeeping staff to deliver exceptional service</li><li>
Establish and maintain high standards of cleanliness and presentation throughout the property</li><li>
Manage departmental budgets, inventory, and expenses to optimize efficiency and cost-effectiveness</li><li>
Collaborate with other department heads to ensure seamless operations and guest satisfaction</li><li>
Implement and monitor quality control systems to maintain consistency in service delivery</li><li>
Stay updated on industry trends and implement innovative housekeeping practices</li><li>
Ensure compliance with all health, safety, and environmental regulations</li><li>
Handle guest complaints and concerns promptly and professionally</li><li>
Participate in executive committee meetings and contribute to overall hotel management strategies</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management or related field</li><li>
Minimum 7-10 years of experience in housekeeping management, preferably in luxury hotels or resorts</li><li>
Proven leadership skills with the ability to inspire and motivate teams</li><li>
Excellent communication and interpersonal skills</li><li>
Strong problem-solving and decision-making abilities</li><li>
Proficiency in budgeting and financial management</li><li>
In-depth knowledge of housekeeping operations, standards, and best practices</li><li>
Experience with hotel management software and technology</li><li>
Understanding of Middle Eastern hospitality standards and cultural awareness</li><li>
Ability to work in a fast-paced, dynamic environment</li><li>
Fluency in English; knowledge of Arabic is a plus</li><li>
Additional certifications in hospitality management are preferred</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div> <div id='job-id'>Job Id: TqZrnKWpHeGriRIJQ5BF7R7KxHggw0BWW1G01bmovWNHZRcvLmnqAqjUvANiBJxCCXKvCMHBH5DZHFoJtUBkIyblNMgW5d+teCVpi6/BnAlD88i07UdWHOzWg1AZ2bdUZEnB+FP/lroQFaPpaC0SCWA/tNJfkXQA8mxDE+OjmWUJoBwPk/Ke+A==</div>

Director of Housekeeping of Raffles the Red Sea

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Summary of Responsibilities:
1. Ensure correct uniform standards are followed at all times.
2. Ensure the guests of the outlet experience an enjoyable, expertly served beverage/dining experience by following the outlet sequence of service.
3. Maintain a thorough knowledge of the restaurant menu &amp; daily specials at all times
4. To be familiar with the beverage service including stemware used and appropriates garnishes.
5. Anticipate and service of guests' requirements at all times
6. Prepare the outlet ready for service according to the outlet standard operating procedure or as per the specific manager&rsquo;s instructions
7. Ensure service stations are constantly cleared &amp; re-stocked during service
8. Serve and clear food and beverage items in an unobtrusive and professional manner
9. Present menus and explanations for all menu items as well as specials of the day.
10. Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
11. To report all accidents or guest complaint immediately to a manager.
12. Ensure expiration dates or perishable items are checked on a daily basis &amp; stored in accordance to HACCP standards
13. To respond properly in any hotel emergency or safety situation.
14. To breakdown any buffets, displays or side stations when needed
15. Attend all necessary briefings &amp; training sessions as instructed by the Operations Manager, Food and Beverage
16. Handle cash and credit card procedures according to the guidelines of the accounting department
17. Identify potential problems and ask for assistance before breakdown occurs
18. Perform any duties and special projects as requested by management whether in your own department or any other department in the resort. 
Qualifications 
<ul><li>
Have completed secondary school education</li><li>
Exceptional communication and interpersonal skills.</li><li>
Hospitality related Degree or Diploma</li><li>
Minimum of 1-2 years&rsquo; experience as a waiter/waitress in a five star hotel</li><li>
Willingness to work during peak hours, including nights, weekends, and holidays.</li><li>
Advanced levels of Business English</li><li>
Proficiency in a second language such as, Arabic.</li><li>
Excellent food &amp; beverage knowledge</li><li>
The ability to work well under pressure</li><li>
Excellent attention to detail</li><li>
Previous experience in Middle east</li><li>
Experienced in Fire &amp; Life safety systems.</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div> <div id='job-id'>Job Id: /f0QUxn8kE4MAguuH44Z/p0LgBrWh9jWpeuh7kyMkJ/d8cjfR94I2H5QztpxCImXsmM8tH6k3kCcl2bDn+k8fwwVgDBY0LK2sY7PIyI9HTscM3CXDFBHe02Z+KELYs4Fq/WBet7AjA==</div>

Waiter / Waitress

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
Position Overview:
The Safety Officer will be responsible for ensuring that Raffles &amp; Fairmont Doha complies with all safety regulations and that the work environment is safe for all employees and guests. The role involves monitoring workplace activities to ensure that staff and guests follow company policies and government safety regulations, as well as facilitating training programs to prevent accidents and injuries. This position also entails investigating accidents, preparing reports, and recommending preventive measures. 
Key Responsibilities:<ul><li>
Ensure Compliance:<ul><li>
Monitor and ensure compliance with Qatar&rsquo;s safety laws, regulations, and company policies.</li><li>
Conduct regular inspections of the property, facilities, and equipment to identify potential hazards.</li><li>
Maintain safety standards in alignment with local regulatory requirements (e.g., QCS, QCDD) and industry best practices.</li></ul></li><li>
Risk Management:<ul><li>
Identify, evaluate, and mitigate safety risks within the hotel premises.</li><li>
Develop and implement corrective measures to address risks and ensure the safety of all guests, employees, and contractors.</li></ul></li><li>
Safety Training:<ul><li>
Develop, coordinate, and conduct safety training programs for employees on topics such as fire safety, health and safety regulations, evacuation procedures, etc.</li><li>
Educate staff on the importance of adherence to safety protocols and encourage a culture of safety awareness.</li></ul></li><li>
Incident Management:<ul><li>
Investigate any incidents or accidents, including near-miss events, within the hotel premises.</li><li>
Compile detailed reports, document findings, and recommend preventative measures.</li><li>
Maintain a log of accidents and report the data to the appropriate authorities when required.</li></ul></li><li>
Emergency Response Planning:<ul><li>
Assist in the development and implementation of emergency evacuation and disaster recovery plans.</li><li>
Coordinate regular fire drills, first aid training, and other emergency procedures with relevant stakeholders.</li></ul></li><li>
Documentation and Reporting:<ul><li>
Prepare reports on safety violations, accidents, and unsafe working conditions, and suggest remedial actions.</li><li>
Maintain all safety-related records, documents, and certifications.</li></ul></li><li>
Liaison:<ul><li>
Act as the primary point of contact with regulatory authorities and insurance providers regarding safety compliance and incident investigation.</li><li>
Liaise with department heads and management to ensure the smooth implementation of safety programs.</li></ul></li></ul> 

Qualifications 
Qualifications and Skills:<ul><li>
Educational Requirements:<ul><li>
Bachelor's degree in Occupational Health &amp; Safety, Engineering, or a related field.</li><li>
Certified in safety-related qualifications such as NEBOSH, IOSH, or OSHA will be an advantage.</li></ul></li><li>
Experience:<ul><li>
Minimum of 3-5 years of experience in a safety officer role, preferably within the hospitality industry or similar.</li><li>
Experience working in luxury hotels, large facilities, or similar environments is preferred.</li></ul></li><li>
Skills:<ul><li>
Strong knowledge of Qatari health and safety regulations and international best practices.</li><li>
Excellent communication skills, both verbal and written.</li><li>
Attention to detail and strong analytical skills.</li><li>
Ability to train and motivate employees to comply with safety standards.</li><li>
Proficiency in preparing detailed safety reports and documentation.</li></ul></li></ul>
Personal Attributes:<ul><li>
Highly organized with strong problem-solving abilities.</li><li>
Strong leadership and interpersonal skills to work effectively across departments.</li><li>
Proactive and results-driven with a focus on continuous improvement in safety practices.</li><li>
Ability to handle pressure and make sound decisions in critical situations.</li></ul></div> <div id='job-id'>Job Id: 3r9/r5NrCTyo2Htc4z9bMuXBR2ZPJ3wonRn+BZV9jiP3I8tcmpxCNLLZg5Ae2ndW5+G08OTH05bYerEFMfvxp1FXKtFSwDXAwwDMpTNkVBQ2lbl+bBORfgp/PyhEewwGicim0cZ9</div>

Safety Officer

Join Raffles and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Raffles

ABOUT_COMPANY

Director of Housekeeping of Raffles the Red Sea

Waiter / Waitress

Safety Officer