Qureos Mentor

Raffles

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world. 
Job Description 
Maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables according to the company&rsquo;s policies and procedures.
To ensure payments are made in a timely and accurate manner; all relevant records are completed and accurately posted; accurate aging of all accounts which are reconciled to the General Ledger control account. 
KEY ROLES &amp; RESPONSIBILITIES<ul><li>
Verify that all invoices are supported by duly approved purchase orders when applicable, signed receiving documentation and/or the approval of authorized management personnel.</li><li>
Ensure invoices have relevant documents such as PO, AFE, Contract etc</li><li>
Verify the invoices to check the unit of issue. Unit price, quantity, extension against the hotel purchase order and receiving advice.</li><li>
Code invoices to the appropriate general ledger account and submit to Chief Accountant for verification.</li><li>
Obtain approval for invoices from the appropriate department prior to processing the invoice on the accounts payable system.</li><li>
Ensure invoices without relevant supporting documents are approved by respective Department Heads or Division Heads</li><li>
Ensure invoices are correctly posted into system either manually or through the FMC upload file.</li><li>
Maintain approved up-to-date vendor/supplier database on the accounts payable system.</li><li>
Print &amp; submit cheques with all supporting documents to the Director of Finance &amp; General Manager for their signatures.</li><li>
Prepare manual cheques as they are required if directed by the Director of Finance or Assistant Financial Controller.</li><li>
Maintain a close working relationship with the purchasing, receiving and cost control staff.</li><li>
Reconcile main vendor statements monthly in order to ensure that the account is kept current.</li><li>
Check vendor statements as they are received and resolve all discrepancies directly with the vendor.</li><li>
Maintain alphabetical files by vendor containing complete invoices and back up attached to the cheques for efficient access after payment. All filing is to be kept current.</li><li>
Ensure all expenses for the month are posted</li><li>
Prepare list and back-up for accruals (invoices received after closing and goods and services received but not yet invoiced).</li><li>
Run the required reports at month end and ensure that the aging is balancing with the GL.</li></ul> 

Qualifications 
<ul><li>
Diploma holder would be preferred.</li><li>
Knowledge of Microsoft Office mainly EXCEL &amp; WORD.</li><li>
Knowledge of any accounting system will be an advantage</li></ul> 
EXPERIENCE<ul><li>
Minimum of 2-3 years experience in accounting with at least 1 year in A/P in a Hotel</li></ul> 

Additional Information</div>

Accounts Payable Clerk

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 374 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world. 
Job Description 
<ul><li>
Manage and supervise all tasks of his/her staff to ensure maximum guest satisfaction through personal recognition &amp; prompt cordial attention from arrival through departure</li><li>
Manage and supervise the lounge during operating hours</li><li>
Liaise with kitchen on food selection for Breakfast, High Tea and Cocktail Hour</li><li>
Meet and greet all guests personally</li><li>
Oversee maintenance of efficient repeat guest history system</li><li>
Promote Inter-Hotel sales and in-house facilities</li><li>
Perform such functions to include but not be limited to:<ul><li>
Prepare Raffles Club guest welcome letters</li><li>
Monitor guest comment cards and feedback</li><li>
Attend to special requests by guests</li></ul></li><li>
Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>
Compile, analyze and control Raffles Club costs and inventory</li><li>
Prepare requisitions for amenities on a timely basis</li><li>
Ensuring and maintain entire range of services offered for the Raffles Club Lounge</li><li>
Appraise appearance, discipline and efficiency of all staff under direct supervision</li><li>
Organize and conduct regular meeting for Raffles Club staff to facilitate smooth operations</li><li>
Prepare efficient work and vacation schedule for Raffles Club staff, taking into consideration project occupancy and forecasts and any large group movements</li><li>
Performs related duties and special projects assigned</li><li>
Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:<ul><li>
Plan for future staffing needs and recruit in line with company guidelines</li><li>
Prepare detailed induction programmes for new staff</li><li>
Analyze training needs of Front Office staff and develop training programmes</li><li>
Conduct probation and formal performance appraisals</li><li>
Coach, counsel, discipline staff and provide constructive feedback to staff</li></ul></li><li>
Work with Superior in the preparation and management of department&rsquo;s budget; control &amp; monitor departmental costs on an ongoing basis to ensure performance against budget</li><li>
Adhere to OH&amp;S policies and procedures and ensure your direct reports do the same</li></ul>
PERSONAL ATTRIBUTES<ul><li>
Good organisational skills</li><li>
Good level of engagement with residents</li><li>
Ability to manage a multi-cultural workforce</li><li>
Excellent leadership &amp; communication skills</li><li>
Display high levels of integrity, dedication and support for continuous improvement</li><li>
Flexible management style to meet the challenges of a changing work environment</li><li>
Good knowledge of the entire Front Office Operations</li><li>
Must be a self-starter, coach &amp; mentor who can motivate the Team to perform their best</li><li>
Knowledge of Opera Property Management System preferred</li></ul> 

Qualifications 
<ul><li>
Degree from School for Tourism &amp; Hotel Management</li></ul>
EXPERIENCE<ul><li>
Minimum 3 - 5 years&rsquo; relevant experience with at least 2 year at a supervisory level.</li></ul></div>

Assistant Manager Raffles Club

<div>Company Description 
Raffles &amp; Fairmont The Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
What you&rsquo;ll do 
<ul><li>Has responsibility for the overall operations of the Hotel&rsquo;s Rooms and Food &amp; Beverage Divisions including the development and performance management of employees. Oversee the financial aspects of the different hotel areas, optimizing profits while ensuring the highest level of service quality is provided to hotel guests. The Director of Operations also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.</li><li>
Set, plan and direct the operational departments to achieve and overpass agreed goals of gross operating profit, Guest Satisfaction, Brand Consistency and Employee Engagement.</li><li>
Support the hotel&rsquo;s annual budgeting process and adhere to Accor established guidelines.</li><li>
Assist in managing the hotel&rsquo;s budget and ensuring that expenses incurred are within budget and in line with the Brand established guidelines.</li><li>
Lead and guide their reporting and management teams in driving the hotel to achieve its performance goals.</li><li>
Be present to personally welcome key residents and patrons.</li><li>
Communicate in an effective and timely manner with ExCom and the Managing Director on matters which require the attention of ExCom and the Managing Director.</li></ul> 

Qualifications 
<ul><li>
Proven track record in leading luxury hotel operations, with a deep understanding of both Rooms and Food &amp; Beverage divisions.</li><li>
Pre-opening experience highly advantageous.</li><li>
Strategic and hands-on leadership approach, acting as a role model in delivering elegant and sophisticated service.</li><li>
Lead by example in driving employee engagement, fostering a culture of accountability and continuous improvement.</li><li>
Strong financial and business acumen, with the ability to optimize revenue streams and manage costs effectively.</li><li>
Executive presence &ndash; self-assured, exuding quiet confidence and humility.</li><li>
Ability to adapt and innovate, integrating sustainability and digital solutions to enhance operational efficiency.</li><li>
Deep understanding of the local market, global luxury trends, and brand positioning.</li></ul> 

Additional Information 
<ul><li>
Be at the forefront of a pre-opening journey, shaping the guest experience in a resort that blends luxury, sustainability, and cultural richness.</li><li>
Challenge conventions and thrive in an environment that fosters creativity and rewards innovative thinking.</li><li>
Collaborate with a passionate team to create unforgettable hospitality moments against the backdrop of the Red Sea&rsquo;s pristine coastline, mangroves, and marine wonders.</li><li>
Access world-class learning and development programs designed to refine your skills and support your growth.</li><li>
Work in an inclusive and collaborative environment that celebrates individuality and encourages fresh ideas.</li><li>
Be part of a team that values sustainability, innovation, and excellence in luxury hospitality.</li><li>
Enjoy comprehensive healthcare, a competitive salary, and exclusive perks across the Accor family of brands.</li><li>
Experience life in a stunning, untouched paradise, where work and nature harmoniously come together.</li></ul></div>

Director of Operation (Pre-opening) - Raffles The Red Sea

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio, set to open in the last quarter of 2023. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
The E-Commerce Executive is responsible for managing the hotel&rsquo;s online presence and driving digital marketing efforts to increase revenue, brand visibility, and customer engagement. This role supports the execution of online sales strategies, content management, and marketing campaigns, aligning with the hotel&rsquo;s overarching digital goals. 
KEY ROLES &amp; RESPONSIBILITIES<ul><li> 
Website &amp; Booking Platform Management: Optimize the hotel&rsquo;s website and third-party platforms (Booking.com, Expedia, etc.) to maximize online bookings and ensure up-to-date, accurate content. 
</li><li>E-commerce Campaigns: Develop and implement online marketing campaigns (SEO, PPC, Paid Social) to increase website traffic and improve conversion rates. 
</li><li>Email Marketing: Execute email marketing campaigns for Rooms, F&amp;B, and other outlets in line with corporate guidelines, aimed at driving engagement and revenue. 
</li><li>Content Creation &amp; Optimization: Collaborate with the marketing team to create engaging content across platforms and manage the property&rsquo;s presence on social media. 
</li><li>Analytics &amp; Reporting: Monitor website performance, social media metrics, and online reviews, providing regular reports and insights to inform future strategies. 
</li><li>Reputation &amp; Influencer Management: Manage the hotel's online reputation through active review responses, influencer collaboration, and maintaining positive guest sentiment. 
</li><li>Rate Distribution: Ensure rate parity across all online distribution channels, working closely with the Revenue Director and carrying out Rate shops. 
</li><li>Support Media Marketing: Assist in PPC, SEO, and other media marketing tasks, staying informed of industry trends and digital best practices.</li></ul> 

Qualifications 
<ul><li>
Education: Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>
Experience: 2-3 years in E-Commerce or Digital Marketing, ideally within the hospitality industry.</li></ul>
Skills:<ul><li>
Strong understanding of digital marketing concepts (SEO, Paid Social, Google Analytics).</li><li>
Excellent content creation, writing, and communication skills.</li><li>
Proficiency in Microsoft Office, Google Analytics, and relevant tools.</li><li>
Experience managing online booking platforms and online reputation.</li><li>
Basic Graphic design skills will be considered as a plus</li></ul> 

Additional Information 
<ul><li>
Oral and written fluency in English</li><li>
Knowledge of other languages and basic understanding of local language preferred</li><li>
People &amp; customer oriented</li><li>
Motivator &amp; self starter; displays initiative &amp; creativity</li><li>
Team builder</li><li>
Committed, flexible &amp; ability to adapt to different working locations</li></ul></div>

E-commerce Executive

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Chef de Partie is responsible for the production of all pastry Items following standard recipes production of the highest quality products, supervising the Colleagues in efficient manner, strive to keep the working hours to the most efficient. Without compromising quality, maintain hygiene and safety standards as per company guidelines. Create a departmental culture of motivation, team spirit and creativity.
General Duties<ul><li>
Produce pastries, cakes, desserts, chocolates, petit fours and ice cream and ensure that they are in compliance with the prescribed recipes and specifications.</li><li>
Assist in keeping record on stock level and store all semi-finished and finished bakery Products properly to keep spoilage to a minimum.</li><li>
Monitor the proper handling and storage of all produce to keep spoilage to a minimum.</li><li>
Responsible for the supervision of all pastry service throughout the property.</li><li>
Ensure the smooth running of this section ensuring the standards of cuisine and hygiene are maintained.</li><li>
Make sure all recipes are for the pastry are standardised and communicated to Pastry personnel.</li><li>
Make sure all goods are stored correctly and hygienically in accordance with HACCP specifications.</li><li>
Always promote a positive working atmosphere.</li><li>
Be able to work well on their own initiative and to work in a team environment.</li></ul> 

Qualifications 
<ul><li>
Minimum of 2 years of relevant experience in Pastry supervisor level</li><li>
Great Basic knowledge Skills of pastry and bakery</li><li>
Great understanding of western pastry basic</li><li>
Luxury of 5 star experience is a must</li></ul>
Competencies<ul><li>
Ability to work in and support a collaborative environment</li><li>
Great team working skills and able to work effectively and contribute in a team</li><li>
Great organization skills, ability to multi-task and maintain confidentiality.</li><li>
Very Creative mind set and able to perform under high pressure</li><li>
Flexible and able to embrace and respond to change effectively, open minded</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Chef de Partie - Pastry

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Key Role &amp; Responsibilities:<ul><li>
Ensure that all Villas are properly cleaned &amp; set up at all times, in line with the Raffles&rsquo; Standard Operating Procedures and within LQA standards.</li><li>
Ensure health &amp; safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.</li><li>
All audit requirements records for residences are maintained, e.g. OS&amp;E inventory, assets and other items as applicable</li><li>
Ensure that par levels of linen, towels and other OE items are current, and in line with inventory</li><li>
Ensure that lost and found articles are processed properly and that the correct logs are maintained as per the L&amp;F SOP.</li><li>
Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.</li><li>
Ensuring security awareness throughout the Hotel, reporting incidents to the appropriate Manager when warranted.</li><li>
Ensure all special requests are met, with particular reference to families visiting our resorts with children.</li><li>
Ensures any special requests from guests are carried out and delivered on time exceeding guest&rsquo;s expectations where possible.</li><li>
Clean and take care of all working equipment used by himself / herself.</li><li>
Report any damage or loss in a villa immediately after being found.</li><li>
Remove all room service clearance from the villa and immediately.</li><li>
Report any suspicious person, sleep outs, &lsquo;Do Not Disturbs&rsquo; to Rooms Department.</li><li>
Prior to the guest arrival read correspondence and search the guest profile to find out &ldquo;who they are, their preferences (like and dislike etc) and Villa is personalized for each guest (music, beverages, food, special requests in place).</li><li>
Welcome &amp; Greets guest at the conservatory (Welcome at airport might require at certain occasions), propose a resort tour while driving guests to Villa. Share their itineraries and Offer Unpack &amp; packs service while villa orientation.</li><li>
Coordinates all aspects of the guest&rsquo;s preferences during his stay with: FO team, Food and Beverage, Spa, laundry departments and management team.</li><li>
Prepares and serves Breakfast, Lunch, Dinner and BBQ&rsquo;s in villa or any other private dinning option.</li><li>
Prepare Guest laundry (Liaise with Laundry team if laundry exceeds 10 pcs and for delicate garments)</li><li>
Practice active Listening and use intuition, by innovative offering indigenous surprises such as: Drawing a bath, rituals, special dining (Romantic dinner, BBQ etc.), picnic setup, Romantic set ups, flower bouquets, flower decorations, and any other WOW&rsquo;s. Each guest must leave with the feeling that service was tailored to their need and unforgettable memories.</li><li>
Escort guest to the conservatory, Spa reception, any other area as needed, specially the restaurant and introduce them to F&amp;B Manager or Restaurant manager on first evening.</li><li>
Offer-assistance with kids but will not replace babysitters.</li><li>
Overlook and ensure general villa aspect including pool and garden are kept up to standard (no littering in around the villa).</li><li>
Communicates all vital information on guest log and completes Final Guest&rsquo;s stay summary Report in maximum 24 hours after guest departure.</li><li>
Attends FO department briefing and monthly meetings.</li><li>
Mandatory to spend 4 hours training on monthly basis for online training (self-learning). Schedule and program will be communicated by one of the Department&rsquo; leaders.</li><li>
Any other duties of a similar nature that may be assigned from time to time by Management as per the needs of the client.</li><li>
To assist Resort&rsquo; butler team in occasions when Residential villa is not occupied.</li></ul> 

Qualifications 
<ul><li>
A passionate positive personality with excellent eye for detail who can work under pressure with minimal supervision.</li><li>
Good organizational skills, problem solving skills and engagement with guests to anticipate their needs.</li><li>
Commitment to meet and exceed all performance standards.</li><li>
Constantly look to develop own professional skills and abilities.</li><li>
Adherence to Standard operating procedures</li><li>
Ability to work a multi-cultural workforce.</li><li>
High level of integrity, promptness, creativity, enthusiasm, dedication, time management, Team work, flexibility and support for continuous improvement</li><li>
Good knowledge of the entire Housekeeping Operations</li><li>
Knowledge of Opera Property Management System preferred.</li><li>
Curiosity, listening skills</li><li>
Strong ability and knowledge of Microsoft Office Suite (Excel, PowerPoint, etc.).</li><li>
Perfectly fluent in English</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Butler

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
<ul><li>
Champions arrival and departure experience of guests</li><li>
Ensure adherence of arrival/departure service sequence</li><li>
Assists to direct and walk guests to their destination in the hotel</li><li>
Ready to undertake all roles including the night shifts of the Front Office Team</li><li>
Takes responsibility and ownership in creating personal connections through emotional luxury between Raffles Ambassadors and guests</li><li>
Enforces Property Management System etiquette and accuracy of administrative duties</li><li>
Perform check in, check out and room change procedures and ensure all data are entered completely into the hotel systems</li><li>
Assists with daily shift&rsquo;s bookkeeping of Front Office Team</li><li>
Collaborate with Housekeeping Team on upkeeping of cleanliness in Front of House areas</li><li>
Maintain cashier float and ensure accurate daily report of all money received</li><li>
Assists other hotel department functions when the need arises</li><li>
Upkeep personal grooming standards, ensures discipline, and efficiency of duties</li><li>
Training and coordination with supporting departments</li><li>
Promptly answers any in-house guest calls, instant messages and emails and communicates with respective departments in the resolution of guests&rsquo; requests.</li><li>
Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.</li><li>
Executes the annual upsell strategy and strive to achieve targets as set by management</li><li>
Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), as well as Forbes 5 star / Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by management</li><li>
Performs any duties and special projects as requested by management whether in own department or any other department in the hotel</li><li>
Reports any suspicious behaviour of guests and staff to the Managers and Security</li><li>
Ensures that all potential and real hazards are reported appropriately immediately</li><li>
Fully understands the hotel&rsquo;s fire, emergency and evacuation procedures</li></ul> 

Qualifications 
<ul><li>
Possesses strong interpersonal skills and ability to communicate in second language</li><li>
Manages all guests/team members&rsquo; needs with equal drive</li><li>
Carries an eye for detail and an approachable demeanor for all guests and team members</li><li>
Ensures security and confidentiality of guest and hotel information in accordance to company/country&rsquo;s data security act</li><li>
Possesses good computer and property management system knowledge</li><li>
High level of integrity, enthusiasm, dedication for continuous improvement</li><li>
Embraces change and open-minded in a dynamic work environment</li><li>
Has an understanding of the middle eastern clientele and culture</li><li>
Has an understanding of key stakeholders in the luxury travel space</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Raffles Ambassador

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Primary Responsibilities
Butler Operations<ul><li>
To supervise Butler Supervisors and Butlers on duty</li><li>
To maintain the quality and consistency of standard and to train the Butlers on improvement areas</li><li>
To concentrate supervision on Floor Butlers, Reception Butler, Private Dining Butler and Butler Hotline</li><li>
To increase guest interaction and to drive the Trust you score of the property.</li><li>
To assist the Head Butler in achieving the KPI of the department.</li><li>
To ensure that all suites and rooms blocked for arrival are prepared on time prior guest arrival.</li><li>
To push all Butlers to compile and record guest preferences, like and dislikes, and to track it in preference sheet.</li><li>
To ensure through effective supervision that all services offered are always available, and provide alternatives</li><li>
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.</li><li>
Responsible for promoting hotel facilities, services and product to the targeted guest group</li><li>
To assist Head Butler to resolve any issues.</li><li>
To meet and welcome most of the guests personally</li><li>
To interact with guests as much as possible, to ascertain preferences, dislikes and overall experiences at Raffles Bahrain.</li><li>
To regularly inspect the quality of service provided by all Butlers, and to ensure that all services are delivered according to standard</li><li>
To share with Head Butler any complaints, guests comments and problems.</li><li>
To take appropriate action to resolve guests complaints (Housekeeping, Butlers, Front Desk, Concierge and Laundry)</li><li>
To assist Front Office Department, Housekeeping Department and Food &amp; Beverage Department for any basic requests to give quick and respond service to the guests.</li><li>
To maintain appropriate knowledge about local area, events happening in Bahrain &amp; around the world</li><li>
To supervise butler pantries.</li><li>
To check on the in room dining, reception &amp; concierge the stock flow.</li><li>
To assist Head Butler for Operating Equipment inventory</li><li>
Check Butler&rsquo;s grooming in accordance with hotel standard.</li><li>
Work closely with Housekeeping to ensure correct room status at all times.</li><li>
To handle any DND room within 24 hours.</li><li>
Log security incidents and accidents in accordance with hotel policies and procedures</li><li>
Ensure all guests are being treated in an efficient and courteous manner that all Raffles &amp; Accor standards are being applied.</li><li>
To support the implementation of Raffles core values</li></ul> 

Qualifications 
<ul><li>
Diploma in Tourism / Hospitality Management</li><li>
Minimum 2 years of relevant experience in a similar capacity</li><li>
Excellent reading, writing and oral proficiency in English language</li><li>
Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>
Good working knowledge of MS Excel, Word, &amp; PowerPoint</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Assistant Butler Manager

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world. 
Job Description 
<ul><li>
Reports to the Duty Engineer/ Shift Leader regarding daily work progress and work order completion.</li><li>
Works closely with Duty Engineer/ Shift Leader and peers to carry out preventive maintenance and annual maintenance program .</li><li>
Follows all safety rules and regulations in job, departmental procedures and instructions.</li><li>
Carries out all other tasks assigned to him by his supervisor.</li><li>
Able to read Building and electrical drawings.</li><li>
Able to fault find and repair electrical controls and systems.</li><li>
Excellent understanding of electrical installations and systems within modern buildings; TV, CCTV, BMS etc. inclusive Switchgear, Bus bar risers.</li><li>
Good practical skills capable of the installation and maintenance of SWA, Conduit, Trunking FP 2000 etc. to a high standard.</li><li>
Familiar with planned Preventive Maintenance and Safety programmes.</li><li>
Flexible and team player and able to work on own initiative with minimum supervision.</li><li>
Works closely with peers to assist in their job when requested by Duty Engineer/ Shift Leader</li><li>
To attain all departmental meetings and training classes.</li></ul> 

Qualifications 
<ul><li>
Secondary School + Technical College or equal</li></ul>
EXPERIENCE<ul><li>
Minimum 5 years Electrical installation or maintenance experience preferably in Industrial &ndash; Commercial Projects. Hotels &ndash; Hospitals experience.</li></ul></div>

Electrician

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Raffles Al Areen Palace in Bahrain is seeking a highly motivated and experienced individual to join our team as a GCC Sales Manager. As a luxury resort, we are looking for someone who is passionate about sales and has a proven track record of exceeding targets in the GCC region.
Responsibilities:<ul><li>
Develop and implement a strategic sales plan to drive revenue growth in the GCC market</li><li>
Identify and prospect new business opportunities within the GCC region</li><li>
Build and maintain strong relationships with key accounts and partners</li><li>
Collaborate with the marketing team to develop promotional campaigns and initiatives</li><li>
Monitor market trends and competitor activities to stay ahead of the competition</li><li>
Positively communicate the hotel image to existing and potential customer at all times.</li><li>
Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.</li><li>
Report on trends in the industry and local markets.</li><li>
Maintain a calendar allowing you to meet all established deadlines and planned sales trips.</li><li>
Maintain accurate information on all new and on-going leads and accounts, including solicitation efforts.</li><li>
Establishes and sign contracts considering the official Rate Policy in co-ordination with the DOSM.</li><li>
Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel&rsquo;s management.</li><li>
Be the one point contact from the Sales team with the external client he/she is dealing with and handle responsively any escalations relating to the concerned client.</li><li>
Ensure that targets set by the hotel are met consistently.</li><li>
Thoroughly familiarizes oneself with the Hotel&rsquo;s emergency procedures and is in a state of preparedness for any emergency which may occur.</li><li>
Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>
Other duties as assigned.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Business Administration, Marketing, or related field</li><li>
Minimum of 5 years of experience in sales, preferably in the hospitality industry</li><li>
Strong network of contacts within the GCC region</li><li>
Excellent communication and negotiation skills</li><li>
Proven track record of meeting and exceeding sales targets</li><li>
Ability to work independently and as part of a team</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Sales Manager - GCC

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Reporting to the General Manager, the Cluster Director of Talent and Culture will spearhead the development and execution of strategic talent &amp; culture initiatives to foster a dynamic and inclusive workplace. This role is pivotal in ensuring that the hotel attracts, retains, and develops top talent while maintaining a culture of excellence, engagement, and growth. The Cluster Director will assess organizational needs, develop and implement talent &amp; culture solutions in employee relations, compensation, benefits, recognition, administration, and colleague wellness.
Leadership &amp; Strategy Implementation:<ul><li>
Strong knowledge on local legislation and employment</li><li>
Strategy leader in driving nationalisation agenda</li><li>
Lead and oversee daily operations of the Cluster Talent &amp; Culture Departments.</li><li>
Manage performance and development of the Cluster Talent &amp; Culture team members</li><li>
Play a pivotal role in implementing the hotel&rsquo;s Cluster Talent &amp; Culture strategy.</li><li>
Assess organizational needs and develop aligned human resource solutions.</li><li>
Manage all talent systems and provide support and training to T&amp;C and operational teams</li><li>
Support &amp; collaboration of regional Accor functional roles</li></ul>
Employee Relations and Workplace Culture:<ul><li>
Ability to attract and retain our talent, with responsibility to onboard and welcome all our new Heartists for the pre-opening for this amazing new property into the Raffles &amp; Fairmont family.</li><li>
Promote positive colleague relations through open communication, trust, mutual respect, and a fun work environment.</li><li>
Assist departmental leaders and senior managers in developing action plans to address issues identified in colleague feedback.</li></ul>
Compensation and Benefits:<ul><li>
Oversee compensation, benefits, recognition, and administration programs.</li><li>
Implement strategies to enhance colleague wellness.</li></ul>
Budget Management:<ul><li>
Effectively manage the annual Talent &amp; Culture budget.</li><li>
Balance operational, administrative, and colleague needs.</li></ul>
Policy and Safety Compliance:<ul><li>
Follow departmental policies and procedures.</li><li>
Adhere to all safety policies.</li></ul> 

Qualifications 
<ul><li>
Local knowledge and experience in Saudi employment legislation, regulations and government platforms.</li><li>
Pre-opening experience would be highly advantageous.</li><li>
Proven experience in a senior Talent &amp; Culture role, ideally within the luxury hospitality industry, in large scale operations with multi-properties.</li><li>
Strong leadership skills with the ability to manage and motivate a team.</li><li>
Excellent interpersonal and communication skills.</li><li>
In-depth knowledge of T&amp;C strategies, compensation and benefits, employee relations, and wellness programs.</li><li>
Ability to develop and implement effective T&amp;C solutions aligned with organizational goals.</li><li>
Strong budget management skills.</li></ul> 

Additional Information 
What is in it for you:<ul><li>
Employee benefit card offering discounted rates at Accor properties worldwide</li><li>
Complimentary duty meal</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility &amp; Sustainability activities</li></ul>
Our Commitment to Diversity &amp; Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Cluster Director, Talent & Culture (Pre-opening) Red Sea

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Summary of Position:
The Executive Chef is responsible for managing the hotel kitchens, including the stewarding function, and for directing all aspects of food preparation and presentation of all food outlets and catering functions to meet the highest levels of quality and cost-effectiveness consistent with Raffles brand standards and performance requirements.
Solicit local group Culinary business; maintain the services and reputation of our resort and act as a management representative to group clients.
Summary of Responsibilities: Responsibilities and essential job functions include but are not limited to the following:<ul><li>
Manages ongoing culinary operations to ensure that quality and safety standards are met, service distinctiveness is promoted, and available resources are utilized to promote maximum profitability and a quality image</li><li>
Optimizes efficient and effective utilization of facilities, equipment and labor through effective planning, scheduling, ordering and inventory control.</li><li>
Achievement of budgeted food and labour costs, and profitability</li><li>
Develops and implements new methods, techniques, procedures, and technologies to achieve higher levels of technical competence, greater cost efficiencies and increase market share; identifies and recommends needed capital improvements.</li><li>
Maintains a competent and motivated team by implementing effective employee selection, training, development and retention programs which maximize productivity, facilitate achievement of performance goals and minimize employee turnover; establishes standards of performance and evaluates team members; initiates corrective action to resolve performance problems and employee conflicts.</li><li>
Prevents and avoids accidents occurring from unsafe practices by ensuring applicable health and safety standards are understood and applied in the conduct of all work activities.</li><li>
Participates in the development of the annual profit plan relative to functional areas of responsibility; provides executive management with continuous planning, forecasting and monitoring financial detail to verify adherence to plan and implement corrective action where necessary.</li><li>
Confers with other executive committee members to formulate short-term tactics and long-term strategies to maximize hotel profitability, report progress on present programs and coordinate functional activities toward fulfilment of objectives.</li><li>
Maintains a visible public presence by participating in public relations programs and events; coordinates special events with other departments; prepares gourmet dinners for special guests, food &amp; wine societies, restaurant critics; conducts cooking demonstrations and participates in culinary competitions.</li></ul> 

Qualifications 
<ul><li>
Previous experience in a similar function from a luxury hotel or resort.</li><li>
Good leadership with experience in managing a unit or department.</li><li>
Digitally knowledgeable and experienced in using Micros system, MS Office Applications</li><li>
Hands-on person</li><li>
Fluent in English, local or other major foreign languages (e.g. Arabic, French, etc.) are a plus</li><li>
Excellent communication and interpersonal skills</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Executive Chef

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world. 
Job Description 
<ul><li>
Develop and implement the hotel's financial planning and budgeting process, in alignment with the hotel's strategic goals and objectives.</li><li>
Monitor and review budget performance regularly, identifying areas for improvement and cost-saving opportunities.</li><li>
Prepare and present accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and other financial metrics to the hotel's management and ownership.</li><li>
Analyze financial data to provide insights into the hotel's performance and make strategic recommendations for improvement.</li><li>
Work closely with the revenue management team to set room rates and optimize revenue through effective pricing strategies.</li><li>
Monitor and analyze revenue streams from various hotel operations, such as room revenue, food and beverage, and other ancillary services.</li><li>
Implement cost control measures to manage expenses efficiently without compromising on service quality and guest satisfaction.</li><li>
Review and approve expenditures, ensuring compliance with budgetary guidelines and procurement procedures.</li><li>
Oversee the financial operation of the hotel.</li><li>
Co-ordinate an effective and efficient Payroll Management/Resource allocation through establishing a flexible work force throughout the Division, based on the principles of multi-skilling and multi-tasking.</li><li>
Ensure compliance with all relevant financial regulations, accounting standards, and local tax laws.</li><li>
Coordinate and liaise with external auditors during the hotel's annual audit process.</li><li>
Oversee cash flow management and maintain adequate cash reserves to meet operational needs.</li><li>
Implement and monitor cash handling procedures to minimize risks of fraud or theft.</li><li>
Collaborate with the hotel's executive team to develop financial strategies that support overall business objectives.</li><li>
Conduct financial analysis to assess investment opportunities, cost-effectiveness on various initiatives.</li><li>
Provide tools for future planning and control.</li><li>
Ensure that invoices and petty cash are paid and recorded correctly.</li><li>
Ensure that remittances are received and recorded correctly</li><li>
Support the preparation and processing of journals for all transactions at month-end ensure these are correctly recorded in the general ledger and prepare financial statements accordingly.</li><li>
Lead and supervise the finance team, including accountants and financial analysts, providing guidance and support in their roles.</li><li>
Facilitate training and development opportunities to enhance the team's financial acumen.</li><li>
Ensure that all financial reports are submitted accurately and on time.</li><li>
Ensure smooth management of the accounting department and refer those matters that are relevant to the Financial Controller.</li><li>
Oversee the implementation and monitoring of internal controls to safeguard assets, mitigate financial risks, and detect any potential discrepancies or fraudulent activities.</li><li>
Ensure all historical information is filed in a way that provides easy access, including microfilming or other storage where necessary.</li><li>
Organize vacation planning for the Finance and Accounts Department.</li><li>
Protect the owners and the management company&rsquo;s interest in the hotel assets and operations.</li><li>
Participates in, and contributes to all material property decisions, providing financial leadership.</li><li>
Consults with, and supports activities of Managing Director and members of Executive Committee.</li><li>
Understand and manage the Management Agreement terms, priorities, performance tests and incentive fees distribution requirements</li><li>
Manage and control the Owner&rsquo;s monthly reporting package as per Hotel Management Agreement (HMA).</li><li>
Maintain confidentiality of proprietary information at all time</li><li>
Liaise with Owners and Accor Regional Office in a courteous and professional way, respond with complete and accurate information</li><li>
Maintain transparent communication with Owners, providing regular, detailed financial reports to ensure they are informed of the hotel's performance, profitability, and investment opportunities.</li><li>
Provide financial insights and strategic recommendations to the hotel management and ownership to guide decision-making, ensuring sustainable growth and profitability.</li></ul> 

Qualifications 
<ul><li>
Degree in Finance, Accounting or a related field &amp; professional accounting qualification</li><li>
Excellent leadership skills with the ability to manage and motivate finance teams.</li><li>
Strong verbal and written communication skills to effectively interact with owners, senior management, and other departments.</li><li>
Strong analytical skills with a keen eye for detail and a proactive approach to solving financial issues.</li><li>
Ability to assess financial risks and implement strategies to mitigate them.</li></ul>
EXPERIENCE<ul><li>
Minimum 5 years&rsquo; experience in a hotel in an Executive role</li></ul></div>

Director of Finance

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
As a Therapist at Raffles, our guests will enjoy an exceptional wellness experience provided by you. You will offer a wide variety of high-quality spa treatments in an unparalleled setting to ensure their relaxation, satisfaction, and well-being.
The experience and attention to detail you provide during treatments will ensure that our guests leave with a memorable experience to share.
Responsibilities<ul><li>
Provide a professional, friendly, and engaging service.</li><li>
Maintain a service-oriented attitude, offering guests information about your department and other hotel facilities in a professional and courteous manner.</li><li>
Perform massages, body treatments, and facials as required, ensuring guests' comfort at all times.</li><li>
Guarantee personalized service for guests by recognizing and responding to their needs and expectations.</li><li>
Maintain a clean, hygienic, and organized workspace at all times, ensuring that all equipment operates according to safety and hygiene standards.</li><li>
Actively participate in other Spa-related activities, such as promotions in different resort areas, product or service sales, workshops, and leisure activities related to the department.</li><li>
Work collaboratively with the team of receptionists, fitness instructors, and other Spa department members to create an excellent work environment and team spirit.</li><li>
Follow departmental, safety, and hygiene policies and procedures.</li></ul> 

Qualifications 
<ul><li>
High School Diploma</li><li>
Minimum 2 years' experience in Hospitality Industry preferably in a 5 star luxury resort.</li><li>
Fluent in spoken English.</li><li>
Flexible and friendly personality.</li><li>
Familiar with Spa Software operation and Micros.</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Spa Therapist

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
<ul><li>
Provide exemplary customer service to all guests, offering assistance and recommendations to enhance their stay.</li><li>
Handle guest inquiries, requests, and complaints promptly and professionally, striving for swift resolutions.</li><li>
Coordinate with other hotel departments to fulfill guest needs efficiently.</li><li>
Assist in overseeing the day-to-day operations of the concierge desk, ensuring a smooth and efficient workflow.</li><li>
Manage guest arrivals and departures, including luggage handling, transportation arrangements, and room assignments.</li><li>
Maintain a comprehensive knowledge of local attractions, restaurants, transportation options, and events to provide informed recommendations to guests.</li><li>
Provide guidance, training, and support to the concierge team, fostering a culture of excellence and teamwork.</li><li>
Assist in scheduling and coordinating staffing levels to ensure adequate coverage and exceptional service delivery.</li><li>
Conduct regular performance evaluations and provide constructive feedback to team members.</li><li>
Build strong relationships with guests to anticipate their needs and exceed expectations.</li><li>
Coordinate VIP amenities, special requests, and personalized experiences for VIP guests and repeat clientele.</li><li>
Handle confidential and sensitive information with discretion and professionalism.</li><li>
Assist in maintaining accurate records, including guest preferences, transportation arrangements, and activity bookings.</li><li>
Utilize hotel management software and systems to track guest requests, maintain inventory, and generate reports as needed.</li><li>
Assist in managing the concierge budget and controlling expenses effectively.</li></ul> 

Qualifications 
<ul><li>
Previous experience in a supervisory role within a luxury hotel concierge department preferred.</li><li>
Exceptional customer service skills with a genuine passion for exceeding guest expectations.</li><li>
Strong communication, interpersonal, and problem-solving abilities.</li><li>
Excellent organizational skills with the ability to multitask and prioritize in a fast-paced environment.</li><li>
Proficiency in hotel management software and Microsoft Office Suite.</li><li>
Knowledge of local attractions, dining, and entertainment options.</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Concierge Supervisor

Join Raffles and explore 15 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.