Qureos Mentor

Raffles

<div>Company Description 
Raffles Hotels &amp; Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Fairmont Hotels &amp; Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Raffles &amp; Fairmont Doha
Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha &mdash; where extraordinary hospitality, timeless elegance, and world-class experiences come together.
Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.
Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today&rsquo;s global traveler.
Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.
About the Application Process
At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Safety Officer.
As a Safety Officer at Raffles Doha and Fairmont Doha, you will play a vital role in upholding the highest standards of safety, security, and well-being across both distinguished properties. You will be responsible for ensuring a secure and compliant environment that reflects the elegance, discretion, and world-class service excellence associated with the Raffles and Fairmont brands.
Serving as a trusted guardian of guest and colleague safety, you will conduct regular inspections, monitor safety systems, and ensure adherence to all health, safety, and security protocols. You will respond promptly and professionally to incidents and emergencies, coordinating effectively with relevant teams and authorities when required.
Through vigilance, attention to detail, and a calm, reassuring presence, you will contribute to seamless and safe guest experiences. Your role will also involve supporting risk prevention initiatives, promoting safety awareness among colleagues, and ensuring that all procedures are consistently aligned with luxury hospitality standards.
In every aspect of your work, you will embody the refined professionalism of Raffles and Fairmont, ensuring that safety is delivered with precision, care, and quiet confidence, enhancing the overall guest journey while safeguarding the integrity of both hotels.
Key Responsibilities:<ul><li>
Conduct regular safety inspections across all areas of the hotel, ensuring compliance with Raffles &amp; Fairmont safety, security, and fire prevention standards.</li><li>
Monitor and enforce adherence to health, safety, and security policies, procedures, and regulatory requirements at all times.</li><li>
Respond promptly and effectively to incidents, emergencies, and hazards, ensuring appropriate escalation and accurate reporting.</li><li>
Provide professional safety guidance and support to guests and colleagues via direct communication, radio, and internal coordination channels.</li><li>
Maintain a strong working knowledge of hotel facilities, operational areas, emergency exits, evacuation procedures, and local safety regulations.</li><li>
Coordinate closely with Front Office, Housekeeping, Engineering, Security, and other departments to ensure a safe and secure environment for all guests and colleagues.</li><li>
Support risk mitigation efforts by identifying potential hazards and recommending corrective actions to maintain operational safety excellence.</li><li>
Ensure accurate documentation and reporting of incidents, safety audits, and compliance checks in line with hotel standards.</li><li>
Assist in managing emergency preparedness procedures, including drills, evacuations, and training sessions for colleagues.</li><li>
Maintain strict confidentiality of all incident reports, guest information, and internal safety matters in accordance with brand standards.</li><li>
Support investigations related to safety or security incidents, ensuring timely follow-up and resolution.</li><li>
Contribute to a proactive safety culture by promoting awareness and best practices across all departments.</li><li>
Uphold the luxury standards of Raffles &amp; Fairmont Doha by ensuring safety operations are delivered with professionalism, discretion, and attention to detail.</li></ul> 

Qualifications 
What will you bring to this role?<ul><li>
Previous experience in a Safety, Security, Loss Prevention, or similar operational role within a luxury hotel environment is preferred.</li><li>
Strong understanding of hotel safety, security, and fire prevention procedures, with a commitment to maintaining high standards of compliance.</li><li>
Excellent verbal and written communication skills in English; additional languages are an advantage.</li><li>
Strong interpersonal skills with the ability to engage confidently with guests and colleagues in a professional and reassuring manner.</li><li>
Ability to remain calm, observant, and decisive when managing incidents or emergency situations.</li><li>
Strong attention to detail with the ability to identify risks, hazards, and non-compliance in a proactive manner.</li><li>
Basic proficiency in hotel systems and reporting tools, with familiarity in incident reporting systems and Microsoft Office applications preferred.</li><li>
Strong organizational and problem-solving abilities with the capacity to prioritize tasks in a dynamic environment.</li><li>
Ability to work collaboratively within a diverse team while supporting cross-departmental coordination.</li><li>
Physical fitness and readiness to perform duties that may include standing for long periods and conducting site inspections.</li><li>
Flexibility to work rotating shifts, weekends, and public holidays in line with operational requirements.</li><li>
Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li><li>
Create an environment where colleagues are empowered, supported and recognized</li></ul> 

Additional Information 
Employee Benefits 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity &amp; Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</div>

Safety Officer

<div>Company Description 
Raffles Hotels &amp; Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Fairmont Hotels &amp; Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Raffles &amp; Fairmont Doha
Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha &mdash; where extraordinary hospitality, timeless elegance, and world-class experiences come together.
Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.
Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today&rsquo;s global traveler.
Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.
About the Application Process
At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Commis 1.
As a Commis 1 at Raffles Doha and Fairmont Doha, you will play an essential role in delivering exceptional culinary experiences that reflect the elegance, craftsmanship, and service excellence synonymous with both brands. Working alongside a talented culinary team, you will support the preparation and presentation of high-quality dishes while maintaining the highest standards of hygiene, consistency, and attention to detail.
With a passion for culinary artistry and a commitment to operational excellence, you will contribute to creating memorable dining experiences for our guests through professionalism, teamwork, and dedication to the refined standards of Raffles and Fairmont.
Key Responsibilities:<ul><li>
Assist in the preparation, cooking, and presentation of dishes in accordance with the culinary standards of Raffles Doha and Fairmont Doha.</li><li>
Ensure all food preparation areas are maintained to the highest standards of cleanliness, organization, and hygiene in line with HACCP and hotel policies.</li><li>
Support senior chefs in daily kitchen operations, including mise en place, stock rotation, and food storage procedures.</li><li>
Maintain consistency, quality, and presentation across all dishes while following established recipes and brand standards.</li><li>
Monitor food quality and freshness to ensure an exceptional dining experience for guests.</li><li>
Collaborate closely with colleagues across the culinary and stewarding teams to ensure smooth and efficient operations.</li><li>
Adhere to all health, safety, and sanitation guidelines while maintaining a safe working environment.</li><li>
Assist in minimizing waste and controlling food costs through efficient use of ingredients and proper portioning.</li><li>
Ensure all kitchen equipment is handled responsibly and report any maintenance requirements promptly.</li><li>
Remain knowledgeable about hotel dining concepts, menus, seasonal offerings, and culinary promotions.</li><li>
Handle assigned tasks with professionalism, attention to detail, and a commitment to operational excellence.</li><li>
Contribute to a positive and collaborative team culture while upholding the luxury service philosophy of Raffles &amp; Fairmont Doha.</li></ul> 

Qualifications 
What will you bring to this role?<ul><li>
Previous experience as a Commis Chef or in a similar culinary role within a luxury hotel or fine dining environment, ideally within brands such as Raffles Doha and Fairmont Doha.</li><li>
Strong foundation in culinary techniques with a passion for gastronomy, presentation, and refined execution.</li><li>
Good communication skills in English; additional languages are an advantage in a diverse kitchen environment.</li><li>
Strong teamwork and collaboration skills with the ability to work effectively in a fast-paced, high-pressure kitchen.</li><li>
High level of attention to detail, consistency, and commitment to maintaining exceptional food quality standards.</li><li>
Familiarity with kitchen operations, food safety standards, and HACCP guidelines within a luxury hospitality setting.</li><li>
Strong organizational skills with the ability to follow instructions accurately and efficiently.</li><li>
Positive attitude, eagerness to learn, and willingness to develop culinary skills under senior chefs.</li><li>
Ability to adapt to shifting priorities, multitask, and maintain composure during busy service periods.</li><li>
Flexibility to work rotating shifts, weekends, and public holidays in line with operational requirements of Raffles &amp; Fairmont Doha.</li><li>
Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li><li>
Create an environment where colleagues are empowered, supported and recognized</li></ul> 

Additional Information 
Employee Benefits 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity &amp; Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</div>

Commis 1

<div>Company Description 
Raffles Hotels &amp; Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 
About Raffles Doha
Step into a world of refined elegance and timeless artistry at Raffles Doha, an iconic address nestled within the architectural landmark of Katara Towers in Lusail.
Raffles Doha is where luxury becomes deeply personal &mdash; a place defined by quiet sophistication, meaningful moments, and the art of thoughtful service. Rooted in a legacy of gracious hospitality, Raffles is renowned for creating experiences that are intimate, bespoke, and unforgettable.
Here, every detail is considered, every interaction intentional, and every guest journey uniquely curated. Our colleagues are artisans of hospitality, empowered to anticipate needs, craft memories, and deliver service with elegance, discretion, and genuine care.
Joining Raffles Doha means becoming part of a storied brand where excellence is not an aspiration, but a standard &mdash; and where hospitality is expressed as an art form. 
About the Application Process
At Raffles Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler.
At Raffles Hotels &amp; Resorts, the Butler is the heart of the guest experience, delivering thoughtful, intuitive, and discreet service with exceptional attention to detail. As a trusted ambassador of the brand, the Butler creates memorable and personalized stays by anticipating guest preferences, ensuring seamless service delivery, and embodying the elegance, warmth, and legendary hospitality synonymous with Raffles.
Key Responsibilities:<ul><li>
Deliver highly personalized and anticipatory service to all guests throughout their stay.</li><li>
Create memorable guest experiences through refined attention to detail and genuine care.</li><li>
Manage all Butler service operations efficiently, ensuring seamless arrival, stay, and departure experiences.</li><li>
Coordinate closely with Housekeeping, Front Office, Concierge, and Food &amp; Beverage teams to exceed guest expectations.</li><li>
Maintain a strong understanding of guest preferences and proactively tailor services accordingly.</li><li>
Handle guest requests promptly, professionally, and discreetly at all times.</li><li>
Ensure suites and guest areas are impeccably prepared in line with Raffles luxury standards.</li><li>
Provide unpacking, packing, garment care, and in-room dining services with precision and elegance.</li><li>
Anticipate opportunities to enhance the guest journey through thoughtful recommendations and personalized touches.</li><li>
Uphold the highest standards of confidentiality, professionalism, and cultural sensitivity.</li><li>
Build meaningful relationships with guests to foster loyalty and repeat visits.</li><li>
Represent the Raffles brand with poise, sophistication, and exceptional service etiquette.</li><li>
Maintain detailed guest profiles and communicate relevant preferences to operational teams.</li><li>
Resolve guest concerns gracefully and efficiently, ensuring complete satisfaction.</li><li>
Ensure all interactions reflect the timeless heritage, charm, and gracious hospitality of Raffles.</li></ul> 

Qualifications 
What will you bring to the role?<ul><li>
Previous experience in a luxury hospitality environment, preferably within Butler Service, Guest Relations, or Rooms Division operations.</li><li>
Exceptional interpersonal and communication skills with a warm, gracious, and polished demeanor.</li><li>
Strong passion for luxury service excellence and creating memorable guest experiences.</li><li>
Demonstrated ability to anticipate guest needs and deliver highly personalized service.</li><li>
Excellent attention to detail with strong organizational and multitasking abilities.</li><li>
Ability to remain composed and professional in a fast-paced, high-pressure environment.</li><li>
Strong problem-solving skills with a proactive and solution-oriented approach.</li><li>
High level of discretion, confidentiality, and professionalism.</li><li>
Well-groomed with impeccable personal presentation aligned with luxury hospitality standards.</li><li>
Ability to work collaboratively across departments to ensure seamless guest experiences.</li><li>
Flexible to work shifts, weekends, and public holidays as required by operational needs.</li><li>
Proficiency in English required; additional languages are considered an asset.</li><li>
Familiarity with luxury hotel systems and guest profile management platforms is preferred.</li><li>
Strong cultural awareness and the ability to engage with an international clientele.</li><li>
Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li><li>
Create an environment where colleagues are empowered, supported and recognized</li></ul> 

Additional Information 
Employee Benefits 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity &amp; Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</div>

Butler

<div>Company Description 
Raffles Hotels &amp; Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Fairmont Hotels &amp; Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. 
About Raffles &amp; Fairmont Doha
Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha &mdash; where extraordinary hospitality, timeless elegance, and world-class experiences come together.
Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.
Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today&rsquo;s global traveler.
Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day. 
About the Application Process
At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Spa Therapist. As a Spa Therapist at Raffles &amp; Fairmont Doha, you will be responsible for delivering exceptional wellness experiences that reflect the elegance, sophistication, and personalized service synonymous with our luxury brands. You will create memorable guest journeys through professional treatments, intuitive service, and a genuine passion for wellbeing and hospitality.
You will play an important role in maintaining the highest standards of guest care, operational excellence, hygiene, and brand presentation within the spa environment.
Key Responsibilities<ul><li>
Deliver exceptional, personalized spa experiences in line with the luxury service standards of Raffles &amp; Fairmont Doha.</li><li>
Perform a variety of spa treatments including massages, facials, body scrubs, wraps, and wellness therapies according to established protocols.</li><li>
Conduct professional guest consultations to identify individual needs, preferences, and contraindications.</li><li>
Ensure guest comfort, privacy, and satisfaction throughout the treatment experience.</li><li>
Maintain treatment rooms, equipment, and spa areas to the highest standards of cleanliness, hygiene, and presentation.</li><li>
Prepare treatment rooms with the required supplies, amenities, and linens prior to each appointment.</li><li>
Promote spa treatments, wellness programs, and retail products through personalized recommendations and upselling techniques.</li><li>
Maintain strong knowledge of spa products, services, and current wellness trends.</li><li>
Adhere to all health, safety, sanitation, and spa operating procedures at all times.</li><li>
Monitor inventory levels and report maintenance or operational concerns promptly.</li><li>
Build and maintain positive guest relationships to encourage repeat business and guest loyalty.</li><li>
Work collaboratively with the spa team and other departments to ensure seamless guest experiences.</li><li>
Participate in training programs and continuous development initiatives to maintain professional standards and brand knowledge.</li><li>
Demonstrate professionalism, discretion, and a positive attitude in all guest and colleague interactions.</li></ul> 

Qualifications 
<ul><li>
Certification or diploma in Spa Therapy, Massage Therapy, Beauty Therapy, or related field.</li><li>
Previous experience in a spa, wellness center, or luxury hospitality environment preferred.</li><li>
Knowledge of various massage and beauty techniques.</li><li>
Good communication and interpersonal skills.</li><li>
Professional appearance and positive attitude.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li><li>
Create an environment where colleagues are empowered, supported and recognized</li></ul> 

Additional Information 
Employee Benefits 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity &amp; Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</div>

Spa Therapist

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Raffles The Red Sea is seeking a highly skilled and experienced Credit Manager to join our team in Umluj, Saudi Arabia. As the Credit Manager, you will play a crucial role in managing the hotel's credit operations, ensuring financial stability, and maintaining positive relationships with our esteemed clientele.<ul><li>
Develop and implement credit policies and procedures to minimize financial risks</li><li>
Analyze credit applications and assess creditworthiness of corporate clients and travel agencies</li><li>
Manage accounts receivable and oversee debt collection processes</li><li>
Collaborate with sales and finance teams to establish credit limits and terms for clients</li><li>
Monitor and report on credit portfolio performance, identifying trends and potential risks</li><li>
Negotiate payment plans and resolve disputes with delinquent accounts</li><li>
Ensure compliance with local and international financial regulations</li><li>
Prepare regular financial reports and presentations for senior management</li><li>
Implement and maintain credit management software systems</li><li>
Train and supervise credit department staff</li><li>
Stay updated on industry trends and best practices in credit management</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Finance, Accounting, or related field</li><li>
Minimum 5 years of experience in credit management, preferably in the hospitality industry</li><li>
Professional certifications such as Certified Credit Professional (CCP) or Certified Credit Executive (CCE) preferred</li><li>
Strong knowledge of financial analysis and credit risk assessment techniques</li><li>
Proficiency in accounting software, Microsoft Office Suite, and CRM systems</li><li>
Experience with international clientele and understanding of global financial practices</li><li>
Familiarity with Saudi Arabian financial laws and regulations</li><li>
Excellent analytical and problem-solving skills</li><li>
Strong leadership and team management abilities</li><li>
Exceptional communication and negotiation skills</li><li>
Ability to work under pressure and meet deadlines in a fast-paced environment</li><li>
Fluency in English; knowledge of Arabic is a plus</li></ul> 

Additional Information 
What&rsquo;s in it for you...<ul><li>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</li><li>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>
A competitive package and excellent opportunities for professional growth.</li><li>
Outstanding discounts across the global Accor and luxury brand network.</li></ul></div>

Credit Manager - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Responsibilities<ul><li>
Operational Leadership: Assist in overseeing daily club functions, including facility maintenance, equipment sanitation, and ensuring all areas remain orderly and safe.</li><li>
Team Management: Supervise Kids Club Attendants, conducting regular training sessions to enhance skills and ensuring strict adherence to child protection and luxury service standards.</li><li>
Program Development: Design and implement age-appropriate, engaging programs such as shell painting, scavenger hunts, kids' yoga, and nature-themed activities that align with the Red Sea's unique environment.</li><li>
Guest Engagement: Personally welcome families, addressing inquiries and concerns with professional discretion, and managing special requests to ensure a seamless family experience.</li><li>
Safety &amp; Compliance: Enforce strict sign-in/sign-out procedures and maintain detailed records of attendance, incident reports, and emergency contacts.</li><li>
Administrative Support: Manage inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals.</li></ul> 

Qualifications 
Requirements &amp; Qualifications<ul><li>
Education: A degree or certification in Early Childhood Education, Recreation Management, or a related field.</li><li>
Experience: Minimum of 3 years in childcare or hospitality, with at least 1 year in a supervisory role. Pre-opening experience is often a high-priority requirement for new Red Sea developments.</li><li>
Certifications: Current CPR and First Aid certifications are mandatory.</li><li>
Personal Attributes: Impeccable grooming, an anticipatory service approach, and fluency in English (additional languages like Arabic or Russian are highly valued).</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Kids Club Assistant Manager - Raffles the Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Raffles &amp; Fairmont the Red Sea is seeking a visionary and experienced Cluster Director of Food &amp; Beverages to lead our culinary operations in Umluj, Saudi Arabia. This exceptional opportunity allows you to shape the dining experiences across multiple luxury properties in one of the world's most exciting new destinations.<ul><li>
Develop and implement strategic plans to elevate the food and beverage offerings across all Raffles &amp; Fairmont properties in the Red Sea region</li><li>
Oversee the financial performance of all F&amp;B outlets, including budgeting, cost control, and revenue optimization</li><li>
Lead and inspire a large team of F&amp;B professionals, fostering a culture of excellence and innovation</li><li>
Ensure the highest standards of customer service and guest satisfaction across all dining venues</li><li>
Collaborate with executive chefs to create innovative menus that reflect local flavors and international trends</li><li>
Establish and maintain strict quality control and food safety standards across all operations</li><li>
Manage inventory and supply chain to ensure efficient operations and cost-effectiveness</li><li>
Build and maintain relationships with key stakeholders, including local suppliers and industry partners</li><li>
Stay abreast of global F&amp;B trends and implement best practices to keep our offerings at the forefront of luxury hospitality</li><li>
Represent Raffles &amp; Fairmont the Red Sea at industry events and forums</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management or a related field</li><li>
Minimum 10 years of experience in luxury hospitality F&amp;B management, with a proven track record of success</li><li>
Extensive experience in managing multi-outlet operations within high-end hotels or resorts</li><li>
Strong financial acumen with expertise in budgeting, P&amp;L management, and revenue optimization</li><li>
Exceptional leadership skills with the ability to inspire and develop large teams</li><li>
Advanced knowledge of food safety regulations and certifications</li><li>
Proficiency in inventory management and supply chain optimization</li><li>
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels</li><li>
Strong problem-solving skills and the ability to make decisive actions in a fast-paced environment</li><li>
In-depth understanding of Middle Eastern cuisine and culture, as well as international food and beverage trends</li><li>
Experience working in the Middle East is highly desirable</li><li>
Fluency in English; knowledge of Arabic is a plus</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
Regional experience is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Director Food & Beverages of Raffles & Fairmont the Red Sea.

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