Qureos Mentor

Raffles

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Raffles The Red Sea is seeking a highly skilled and experienced Credit Manager to join our team in Umluj, Saudi Arabia. As the Credit Manager, you will play a crucial role in managing the hotel's credit operations, ensuring financial stability, and maintaining positive relationships with our esteemed clientele.<ul><li>
Develop and implement credit policies and procedures to minimize financial risks</li><li>
Analyze credit applications and assess creditworthiness of corporate clients and travel agencies</li><li>
Manage accounts receivable and oversee debt collection processes</li><li>
Collaborate with sales and finance teams to establish credit limits and terms for clients</li><li>
Monitor and report on credit portfolio performance, identifying trends and potential risks</li><li>
Negotiate payment plans and resolve disputes with delinquent accounts</li><li>
Ensure compliance with local and international financial regulations</li><li>
Prepare regular financial reports and presentations for senior management</li><li>
Implement and maintain credit management software systems</li><li>
Train and supervise credit department staff</li><li>
Stay updated on industry trends and best practices in credit management</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Finance, Accounting, or related field</li><li>
Minimum 5 years of experience in credit management, preferably in the hospitality industry</li><li>
Professional certifications such as Certified Credit Professional (CCP) or Certified Credit Executive (CCE) preferred</li><li>
Strong knowledge of financial analysis and credit risk assessment techniques</li><li>
Proficiency in accounting software, Microsoft Office Suite, and CRM systems</li><li>
Experience with international clientele and understanding of global financial practices</li><li>
Familiarity with Saudi Arabian financial laws and regulations</li><li>
Excellent analytical and problem-solving skills</li><li>
Strong leadership and team management abilities</li><li>
Exceptional communication and negotiation skills</li><li>
Ability to work under pressure and meet deadlines in a fast-paced environment</li><li>
Fluency in English; knowledge of Arabic is a plus</li></ul> 

Additional Information 
What&rsquo;s in it for you...<ul><li>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</li><li>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>
A competitive package and excellent opportunities for professional growth.</li><li>
Outstanding discounts across the global Accor and luxury brand network.</li></ul></div>

Credit Manager - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Responsibilities<ul><li>
Operational Leadership: Assist in overseeing daily club functions, including facility maintenance, equipment sanitation, and ensuring all areas remain orderly and safe.</li><li>
Team Management: Supervise Kids Club Attendants, conducting regular training sessions to enhance skills and ensuring strict adherence to child protection and luxury service standards.</li><li>
Program Development: Design and implement age-appropriate, engaging programs such as shell painting, scavenger hunts, kids' yoga, and nature-themed activities that align with the Red Sea's unique environment.</li><li>
Guest Engagement: Personally welcome families, addressing inquiries and concerns with professional discretion, and managing special requests to ensure a seamless family experience.</li><li>
Safety &amp; Compliance: Enforce strict sign-in/sign-out procedures and maintain detailed records of attendance, incident reports, and emergency contacts.</li><li>
Administrative Support: Manage inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals.</li></ul> 

Qualifications 
Requirements &amp; Qualifications<ul><li>
Education: A degree or certification in Early Childhood Education, Recreation Management, or a related field.</li><li>
Experience: Minimum of 3 years in childcare or hospitality, with at least 1 year in a supervisory role. Pre-opening experience is often a high-priority requirement for new Red Sea developments.</li><li>
Certifications: Current CPR and First Aid certifications are mandatory.</li><li>
Personal Attributes: Impeccable grooming, an anticipatory service approach, and fluency in English (additional languages like Arabic or Russian are highly valued).</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Kids Club Assistant Manager - Raffles the Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Responsibilities<ul><li>
Operational Oversight: Direct daily functions of the Kids Club, ensuring the facility is clean, orderly, and all play equipment is sanitized weekly.</li><li>
Team Leadership: Supervise, train, and motivate Kids Club Attendants, ensuring they attend required training sessions and follow proper child supervision protocols.</li><li>
Activity Programming: Help design and implement innovative, age-appropriate recreational and educational programs that reflect local culture and brand creativity.</li><li>
Safety &amp; Security: Enforce strict check-in/out procedures, maintain accurate attendance records, and promptly report any hazards or injuries to the Kids Club Manager.</li><li>
Guest Engagement: Interact with children and parents in a warm, professional manner, addressing special requests, dietary restrictions, and concerns with a proactive, anticipatory approach.</li><li>
Administrative Support: Manage inventory for toys and supplies, complete daily paperwork, and meet monthly report deadlines.</li></ul> 

Qualifications 
Requirements &amp; Qualifications<ul><li>
Experience: Minimum of 2&ndash;3 years in a supervisory role within a luxury hotel or resort kids club. Pre-opening experience is highly preferred for this location.</li><li>
Education: Bachelor&rsquo;s degree in Early Childhood Education, Recreation Management, or a related field (e.g., Hospitality or Tourism).</li><li>
Certifications: Mandatory current CPR/AED and First Aid certifications.</li><li>
Personal Attributes: Impeccable grooming, high emotional intelligence, and fluency in English (additional languages like Arabic or Russian are advantageous).</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Kids Club Supervisor - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Raffles &amp; Fairmont the Red Sea is seeking a visionary and experienced Cluster Director of Food &amp; Beverages to lead our culinary operations in Umluj, Saudi Arabia. This exceptional opportunity allows you to shape the dining experiences across multiple luxury properties in one of the world's most exciting new destinations.<ul><li>
Develop and implement strategic plans to elevate the food and beverage offerings across all Raffles &amp; Fairmont properties in the Red Sea region</li><li>
Oversee the financial performance of all F&amp;B outlets, including budgeting, cost control, and revenue optimization</li><li>
Lead and inspire a large team of F&amp;B professionals, fostering a culture of excellence and innovation</li><li>
Ensure the highest standards of customer service and guest satisfaction across all dining venues</li><li>
Collaborate with executive chefs to create innovative menus that reflect local flavors and international trends</li><li>
Establish and maintain strict quality control and food safety standards across all operations</li><li>
Manage inventory and supply chain to ensure efficient operations and cost-effectiveness</li><li>
Build and maintain relationships with key stakeholders, including local suppliers and industry partners</li><li>
Stay abreast of global F&amp;B trends and implement best practices to keep our offerings at the forefront of luxury hospitality</li><li>
Represent Raffles &amp; Fairmont the Red Sea at industry events and forums</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management or a related field</li><li>
Minimum 10 years of experience in luxury hospitality F&amp;B management, with a proven track record of success</li><li>
Extensive experience in managing multi-outlet operations within high-end hotels or resorts</li><li>
Strong financial acumen with expertise in budgeting, P&amp;L management, and revenue optimization</li><li>
Exceptional leadership skills with the ability to inspire and develop large teams</li><li>
Advanced knowledge of food safety regulations and certifications</li><li>
Proficiency in inventory management and supply chain optimization</li><li>
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels</li><li>
Strong problem-solving skills and the ability to make decisive actions in a fast-paced environment</li><li>
In-depth understanding of Middle Eastern cuisine and culture, as well as international food and beverage trends</li><li>
Experience working in the Middle East is highly desirable</li><li>
Fluency in English; knowledge of Arabic is a plus</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
Regional experience is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Director Food & Beverages of Raffles & Fairmont the Red Sea.

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Responsibilities<ul><li>
Operational Oversight: Assist the Public Area Manager in directing daily cleaning operations across all shared spaces, including lobbies, restaurants, elevators, and outdoor arrival areas.</li><li>
Quality Assurance: Conduct frequent inspections to ensure all surfaces, furnishings, and decorative elements meet the strict Luxury Quality Assessment (LQA) standards.</li><li>
Team Leadership: Lead, coach, and motivate a team of Public Area Attendants and Supervisors, fostering a culture of &quot;heartfelt hospitality&quot; and anticipatory service.</li><li>
Program Planning: Coordinate routine and deep-cleaning programs, such as marble polishing, carpet shampooing, and special setups for VIP arrivals or events.</li><li>
Departmental Collaboration: Liaise with Engineering, Front Office, and F&amp;B to address maintenance needs or guest concerns promptly.</li><li>
Resource Management: Monitor the usage and inventory of eco-friendly cleaning chemicals and equipment, ensuring adherence to the resort&rsquo;s sustainability and safety protocols.</li></ul> 

Qualifications 
Requirements &amp; Qualifications<ul><li>
Experience: Minimum of 3&ndash;5 years in luxury hospitality housekeeping, with significant experience in a supervisory or assistant management role.</li><li>
Pre-Opening Expertise: Experience in pre-opening stages&mdash;including project coordination and document control&mdash;is often mandatory for this specific destination.</li><li>
Technical Skills: Proficiency in property management systems (like Opera) and a deep understanding of specialized cleaning techniques for high-end finishes.</li><li>
Core Attributes: A proactive, anticipatory approach, impeccable grooming, and a strong sense of ownership and accountability.</li><li>
Sustainability Mindset: Commitment to following strict discipline in reducing, reusing, and recycling in line with the Red Sea Global ethos.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Assistant Public Area Manager - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Roles &amp; Responsibilities<ul><li>
Pick-up and Delivery: Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items.</li><li>
Marking and Recording: Count and verify all items collected against the laundry list provided by the guest. Ensure guest names, room numbers, and item counts are accurately recorded to avoid discrepancies.</li><li>
Item Inspection: Thoroughly check garments for any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing.</li><li>
Adherence to Brand Standards: Ensure all Raffles and LQA standards are strictly followed during the pick-up and delivery process.</li><li>
Guest Request Fulfillment: Confirm that specific instructions&mdash;such as folding trousers, light starch, or folding shirts&mdash;are perfectly adhered to.</li><li>
Administrative Support: Accurately record guest and staff laundry charges and assist with tracking staff uniforms in a timely manner.</li><li>
Operational Assistance: Carry out general valet services as needed, including the delivery of fresh linen and assisting with inventories.</li></ul> 

Qualifications 
Qualifications &amp; Attributes<ul><li>
Experience: Typically requires at least 2 years of experience in a similar capacity within a luxury hotel environment.</li><li>
Communication Skills: Must have a good command of English (reading, writing, and oral proficiency) to handle guest queries professionally.</li><li>
Professionalism: Must be well-presented and maintain impeccable grooming and hygiene standards at all times.</li><li>
Key Traits: High attention to detail, strong interpersonal skills, and a &quot;guest-focused&quot; mindset are essential for this high-touch role.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Laundry Valet - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Roles &amp; Responsibilities<ul><li>
Laundry Processing: Handle washing, dry cleaning, and pressing according to procedures established by the Laundry Manager.</li><li>
Chemical Management: Safely and carefully use laundry chemicals, solvents, and spotting chemicals as instructed.</li><li>
Item Marking &amp; Inspection: Mark all items for laundering with attention to room numbers and sequences. Report any stained or torn items, items left in pockets, or jewelry found on clothing to supervisors before cleaning.</li><li>
Adherence to Guest Requests: Ensure specific instructions are followed perfectly, such as folding trousers, using light starch, or folding shirts.</li><li>
Equipment Care: Weigh laundry prior to loading and maintain all equipment in a proper state of cleanliness.</li><li>
Operational Support: Attend daily briefings and carry out valet services as needed, including the delivery of linen.</li><li>
Area Maintenance: Keep the working area clean, organized, and professional at all times.</li></ul> 

Qualifications 
Qualifications &amp; Attributes<ul><li>
Experience: Typically requires a minimum of 1&ndash;2 years in a similar capacity within a 5-star or luxury hospitality environment.</li><li>
Language Skills: Average reading, writing, and oral proficiency in English is required.</li><li>
Professionalism: Must be well-presented and professionally groomed at all times to align with Raffles' high standards.</li><li>
Key Skills: Strong interpersonal skills and extreme attention to detail are essential for maintaining service quality.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Laundry Attendant - Raffles The Red Sea

Join Raffles and explore 23   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.