Qureos Mentor

RainFocus

<div><h3 class="jobSectionHeader"><b>About RainFocus</b></h3>
<p>
RainFocus is a leading enterprise event marketing platform powering some of the world's largest and most sophisticated experiences. Our customers range from global enterprises running Tier 1 conferences to fast-growing organizations executing field marketing, webinars, sales activation, and marketing activation programs.</p>
<p>
As RainFocus expands beyond our original enterprise core into new offerings and verticals, we are building a more structured, scalable go-to-market engine. This role sits at the heart of that effort.</p>
<h3 class="jobSectionHeader"><b>
About the Role</b></h3>
<p>
RainFocus is hiring an <b>Associate Product Marketing Manager</b> to support the team responsible for bringing our platform and product portfolio to market.</p>
<p>
This is an entry point into a high-impact, fast-moving product marketing function &mdash; not a support role. You will contribute directly to go-to-market launches, help shape product messaging, create content that drives real adoption, and develop the cross-functional instincts that define great product marketers.</p>
<p>
The best person for this role is someone who is hungry to learn, strong enough to execute, and curious enough to always ask why.</p><div><br>
</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><div>
<h3 class="jobSectionHeader"><b>Strategic Market Research &amp; Commercial Viability</b></h3>
<ul>
<li><p>Lead and contribute to market research sprints that define what is commercially viable before product specifications are handed to the product team &mdash; starting with the end in mind: what is the customer buying, and what outcome are they paying for?</p>
</li>
<li><p>Identify and document market expectations for new initiatives and use cases &mdash; translating external signals into a clear picture of what a market-viable product must deliver.</p>
</li>
<li><p>Produce a standard set of concise, dense research artifacts (not verbose AI dumps) that define customer outcomes, commercial viability, and prioritization rationale for each initiative.</p>
</li>
<li><p>Serve as the voice of the market in product development discussions &mdash; ensuring product decisions are grounded in customer and buyer expectations, not just internal assumptions.</p>
</li>
<li><p>Partner with Product Management and Sales to validate that proposed solutions align with what customers are actually willing to buy.</p>
</li>
<li><p>Use AI tools to accelerate the research and synthesis cycle &mdash; compressing weeks of discovery into days &mdash; while bringing findings back to the team through structured presentations and collaborative review sessions.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Go-To-Market Execution</b></h3>
<ul>
<li><p>Support the end-to-end launch process for new features and releases, contributing to readiness activities across Sales, CS, and Product teams.</p>
</li>
<li><p>Assist in coordinating launch timelines, ensuring messaging, enablement, and marketing assets are aligned and delivered on schedule.</p>
</li>
<li><p>Operate effectively in an agile marketing environment, supporting 1-week sprint cycles and rapid iteration.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Sales &amp; Field Enablement</b></h3>
<ul>
<li><p>Equip Sales and Client Success teams with tools, assets, and messaging that communicate product value at every stage of the customer journey.</p>
</li>
<li><p>Attend and support customer events, webinars, industry conferences, and company-run events.</p>
</li>
<li><p>Approach AI as a core thinking partner &mdash; using it to accelerate research, sharpen drafts, and synthesize complex information faster.</p>
</li>
<li><p>Actively experiment with AI tools (Claude, Gemini, Notebook LM, etc.) to increase output speed &mdash; while ensuring all AI-generated content is inspected, condensed, and validated before sharing.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>What Success Looks Like (First 12 Months):</b></h3><div>
<ul>
<li><p>You've run or meaningfully contributed to the team&rsquo;s market research efforts &mdash; producing a tight, actionable set of artifacts that directly shaped a product investment or GTM decision.</p>
</li>
<li><p>Product and Sales teams reference your research and artifacts as the source of truth.</p>
</li>
<li><p>You've contributed to at least one major product launch &mdash; from market validation through enablement materials &mdash; with minimal manager follow-up on execution.</p>
</li>
<li><p>You've developed a working understanding of how marketing automation platforms, CRM ecosystems, and event technology connect &mdash; and can speak to how those integration points shape the buyer experience and inform GTM strategy.</p>
</li>
<li><p>You can articulate the enterprise customer journey end-to-end, including how large buying groups make decisions, how ABM strategies target and influence multiple stakeholders simultaneously, and how RainFocus fits into the broader marketing and sales technology stack our customers rely on</p>
</li>
<li><p>You've developed a working understanding of the RainFocus platform and can speak to product value across our core use cases.</p>
</li>
<li><p>You've established trusted relationships with counterparts in Product, Sales, and Customer Success.</p>
</li>
<li><p>You're recognized as someone who produces dense, useful outputs &mdash; not verbose documents &mdash; and who brings findings back to the group for alignment rather than working in silos.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications:</b></h3><div>
<h3 class="jobSectionHeader"><b>Required</b></h3>
<ul>
<li><p>1-4 years of experience in product marketing, market research, content marketing, or a closely related field.</p>
</li>
<li><p>Bachelor's degree preferred; background in marketing, communications, business, or a related field is a plus.</p>
</li>
<li><p>Strong written communication skills &mdash; you can distill complex research into a concise, decision-ready document.</p>
</li>
<li><p>Ability to self-manage time, prioritize across competing asks, and follow through without being chased.</p>
</li>
<li><p>Eagerness to understand how market research and product marketing connect to revenue, retention, and growth.</p>
</li>
<li><p>Comfort working cross-functionally in a fast-paced, agile (1-week sprint) environment.</p>
</li>
<li><p>A genuine curiosity for enterprise SaaS and how B2B buyers evaluate and adopt software.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Preferred</b></h3>
<ul>
<li><p>Familiarity with account-based marketing principles and demand generation concepts.</p>
</li>
<li><p>Prior internship or work experience at a SaaS or technology company.</p>
</li>
<li><p>Experience using AI tools (Claude, Gemini, ChatGPT, Notebook LM, etc.) as part of a regular research or writing workflow.</p>
</li>
<li><p>Exposure to tools like Salesforce, HubSpot, Highspot, Jira, or similar marketing/sales/product platforms.</p>
</li>
</ul></div><div><h3 class="jobSectionHeader"><b><i>Why work at RainFocus?</i></b></h3>
<p>
You'll step into a product marketing team at a pivotal moment &mdash; as RainFocus scales its platform across new products, use cases, and verticals, and makes a company-wide push to operate at AI speed. This role offers real ownership early, close exposure to product and go-to-market strategy, and a clear path to growing into a full PMM role as you develop.</p>
<p>
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and other team building activities.</p>
<p>
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!</p>
</div>
<p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Associate Product Marketing Manager (Remote)

<div>
 RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional
 <strong>
  Client Success Manager.
  <br/>
  <br/>
 </strong>
 <strong>
  About RainFocus
  <br/>
  <br/>
 </strong>
 RainFocus cares about its employees, customers, and the world in which we live. Our rapidly-growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market &mdash; it will be challenging, fun and exciting.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Client Success Manager, you lead the way with clients, harnessing your understanding of their goals and objectives to deliver value through the RF platform. In this role, you will be responsible for the engagement, on-going success, and partnership of RainFocus clients who use our event platform. If you enjoy building and owning client relationships, then this is the role for you!
 <br/>
 <br/>
 The Client Success Manager (CSM) is responsible for ensuring an outstanding client experience throughout the client lifecycle. The CSM articulates value and understands the client&rsquo;s strategic goals, and leverages that understanding to drive client adoption, success, and retention. The CSM will lead the post-sales efforts in building account plans and leading key initiatives that are successful and repeatable in delivering value to our clients. The CSM is highly proficient in the RainFocus platform to intelligently speak to the value and usage of each module/workstream. Additionally, the CSM identifies opportunities to enhance client relationships and promote the proper utilization of RainFocus resources.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop a broad understanding of client business model to meet their expectations and drive a successful partnership
  </li>
  <li>
   Build relationships with clients and serve as their advocate by becoming a trusted adviser
  </li>
  <li>
   Leverage learnings from key accounts to drive value at scale to our broader client base
  </li>
  <li>
   Develop plans for clients outlining critical success factors, metrics, targets, potential risks, and provide recommendations
  </li>
  <li>
   Understand the client's strategic goals and business challenges, and map RainFocus features and associated business benefits to address needs and demonstrate value
  </li>
  <li>
   Deliver best practices and coach clients to drive adoption and help clients derive value from the product
  </li>
  <li>
   Monitor and facilitate the client&rsquo;s adoption of RainFocus product features and functions in relation to the client's overall business needs
  </li>
  <li>
   Coordinate with internal cross-functional teams to maximize overall account health
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree, or equivalent combination of education and experience
  </li>
  <li>
   3+ years of related client success experience
  </li>
  <li>
   5+ years of professional business experience
  </li>
  <li>
   Experience working closely with C-level / SVP-level executives for clients and executing executive business reviews strongly preferred
  </li>
  <li>
   Experience working closely with Sales through client renewal process strongly preferred
  </li>
  <li>
   Previous work experience at a SaaS company preferred
  </li>
  <li>
   Proven success driving organization-wide initiatives
  </li>
  <li>
   Proven success collaborating and building strong relationships with internal and external stakeholders
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Strong presentation skills
  </li>
  <li>
   Excellent organization and time management skills
  </li>
  <li>
   Comfortable working in a fast-paced environment
  </li>
  <li>
   Strong listening skills with a thoughtful approach to addressing client pain points
  </li>
  <li>
   Ability to assess changing priorities/tasks quickly and with ease
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Characteristics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a challenging and dynamic environment. Does this sound like you?
  </li>
  <li>
   You have an entrepreneurial outlook and the ability to influence future direction of clients by leading the account planning process as well as the strategic direction for assigned clients
  </li>
  <li>
   Initiative is in your blood. You have demonstrated success analyzing complex situations, defining key-objectives, and developing strategies and action plans. You don&rsquo;t stop until the job is done
  </li>
  <li>
   Execution and thought leader and you help to drive client success by using a forward-thinking, out of the box approach - and you consistently are looking for opportunities to succeed together
  </li>
  <li>
   You are client focused, with the ability to forge strong working relationships with your clients - completely passionate about understanding your client&rsquo;s business, aligning the value of solutions to their goals and challenges, and coaching them to business success
  </li>
  <li>
   Fast-paced work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities for yourself daily
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location/Travel
  <br/>
  <br/>
 </strong>
 This remote role can be located anywhere in the United States of America. There will be 30% travel in this role. Most trips will be 2-3 days and may include weekend travel. This travel may include attending client events, executive business reviews, and strategic stakeholder meetings.
 <br/>
 <br/>
 <strong>
  Why work at RainFocus?
  <br/>
  <br/>
 </strong>
 At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
 <br/>
 <br/>
 As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
 <br/>
 <br/>
 What are you waiting for? Apply today!
 <em>
  We need more talented, hard-working, fun-loving team members just like yourself!
  <br/>
  <br/>
 </em>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Client Success Manager (Remote)

Join RainFocus and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RainFocus

About Company

Associate Product Marketing Manager (Remote)

Client Success Manager (Remote)