Qureos Mentor

Rainwater, Holt & Sexton, PA

<div>Rainwater, Holt &amp; Sexton is currently accepting resumes for a Spanish-speaking/Bilingual Intake Specialist to join our personal injury law firm. Our team is united by the shared goal of providing clients with five-star customer service and outstanding legal representation. We seek leaders within our community who foster a supportive environment, appreciate our culture, and aspire to be more than just employees or processors. We are committed to creating a workplace where employees feel empowered to thrive both personally and professionally. At RHS, our mission is to represent individuals who have experienced traumatic events in their lives or who are disabled and require assistance, doing so with compassion and success. 


A Day in the Life of an Intake Specialist 


As an Intake Specialist in our department, you will be the first point of contact for potential clients and provide the initial impression of our firm. By gathering information from callers, you will utilize your critical thinking skills to assess prospective cases. This role is set in a fast-paced, high-volume call center environment, focusing on outbound calls, following up with internet leads, and ensuring that calls are managed appropriately by our attorneys. This position is crucial for delivering excellent customer service to new clients. Your positive, can-do attitude makes you enjoyable to work with for both clients and staff. While you are organized and take satisfaction in completing tasks, you also excel at interpersonal interactions with clients, insurance adjusters, medical providers, and fellow staff throughout your workday. Although you are self-directed and capable of working independently, you are also a collaborative team player, working with everyone in the firm to achieve the best outcomes for our clients. You take pride in working for an ethical firm that prioritizes customer service and find fulfillment in helping people navigate difficult times in their lives. 


Qualifications for a Spanish Speaking Intake Specialist 

<ul><li>
Fluent in Spanish and English languages</li><li>
Excellent computer and typing skills, with a minimum typing speed of 45 words per minute</li><li>
Strong speaking and grammatical skills</li><li>
Ability to maintain knowledge of law firm policies and procedures</li><li>
A strong desire to provide exceptional customer service</li></ul> 


Preferred Qualifications 

<ul><li>
Experience in customer service or a call center environment.</li><li>
Sales experience</li><li>
Legal experience</li><li>
Knowledge of medical terminology</li></ul> 


Are you able to prioritize tasks effectively? Can you perform under pressure and meet deadlines? Do you possess excellent communication skills? Are you adaptable and resilient in an ever-evolving environment? Do you exercise sound judgment? Can you maintain strict confidentiality? If you answered &quot;yes&quot; to these questions, you might be the perfect fit for the Intake Specialist position! 
<div></div>

Work Schedule 


The hours for this position are from 9:00 AM to 6:00 PM, Monday to Friday, in-office.</div>

Spanish Speaking Intake Specialist

<div>Join Our Dynamic Team as a Litigation Paralegal! 


Rainwater, Holt &amp; Sexton, PA is thrilled to announce an incredible opportunity for a full-time Paralegal to become a vital part of our passionate personal injury Litigation department! If you&rsquo;re a proactive team player with a drive for success and a heart for helping others, this is your chance to shine. Step into a role at a reputable law firm that is not only recognized for its integrity and dedication but also cherished in our community for its unwavering commitment to making a difference. 


Are You Ready to Make an Impact?

Imagine being part of a team where your enthusiasm for problem-solving and exceptional customer service directly influences the lives of individuals facing some of their toughest challenges. At our firm, we take pride in serving a diverse clientele, offering you the unique opportunity to engage with people from all walks of life. If this resonates with you, let&rsquo;s explore this exciting opportunity together! 


A Day in the Life of a Litigation Paralegal

As a Litigation Paralegal, you&rsquo;ll be at the heart of the action, working closely with our talented attorneys to manage the intricate details of our litigation cases from inception through to settlement. In our fast-paced, high-volume environment, every day will present new challenges and opportunities for you to shine. Key responsibilities will include: 

<ul><li>
Drafting Discovery Documents: Use your writing skills to prepare detailed and persuasive legal documents that help shape the course of our clients' cases.</li><li>
Trial Preparation: Play an integral role in preparing for trials by organizing evidence, conducting legal research, and ensuring that everything is in place for success.</li><li>
Client Interaction: People skills will shine as you interface with clients, insurance adjusters, medical providers, and fellow staff, ensuring a seamless communication process that keeps everyone informed and satisfied.</li></ul> 


Your cheerful, can-do attitude will make you a beloved team member&mdash;someone who not only gets the job done but also brings joy and positivity to those around you. Your strong organizational skills will help you juggle multiple tasks while maintaining meticulous attention to detail, all while enjoying the satisfaction that comes from helping clients navigate challenging times. 


Are You the Right Fit?

To thrive in this role, you&rsquo;ll need: 

<div>
<ul><li>A minimum of 2 years of experience as a Paralegal in a law firm</li><li>
Experience in Personal Injury, either on the Plaintiff's or Defense side</li><li>
Proficiency in legal research and excellent investigative skills</li><li>
Experience in drafting legal documents, pleadings, and correspondence</li><li>
Strong organizational and case management abilities</li><li>
Ability to assist in trial preparation and support attorneys during court proceedings</li><li>
Excellent written and verbal communication skills</li><li>
Attention to detail and ability to maintain confidentiality</li><li>
Experience with litigation software and case management systems is a plus</li><li>
Associate's degree in Paralegal Studies or a Paralegal certificate from an accredited program (preferred but not required)</li><li>
Excellent computer and typing skills</li><li>
A commitment to providing exceptional customer service</li></ul></div> 


If you excel at prioritizing tasks, can maintain composure under pressure, and possess exceptional communication skills, this may be the perfect place for you. Your flexibility and resilience in a fast-evolving environment, coupled with sound judgment and the ability to uphold strict confidentiality, will be invaluable assets. 


Work Schedule

This is an in-office, full-time position, Monday through Friday, from **8:00 AM to 5:00 PM** 


About Rainwater, Holt &amp; Sexton, PA

With eight offices across Arkansas and Tennessee, our expanding team encompasses over 35 attorneys and more than 165 dedicated staff members. Our firm has a reputation for taking on cases of all sizes, achieving multimillion-dollar jury verdicts and settlements. We successfully advocate for clients in various areas, including auto accidents, social security disability, bankruptcies, brain injuries, defective products, nursing home abuse, truck accidents, and wrongful deaths. 


Our mission is clear: we represent individuals who have faced traumatic events with compassion and professionalism. We share a common goal of delivering high-quality customer service and excellent legal representation, while fostering an empowering environment that enables employees to thrive both personally and professionally. 


Ready to Join Us?

If you&rsquo;re looking for a rewarding role that allows you to make a tangible difference in the lives of those in need, we want to hear from you! Join us at Rainwater, Holt &amp; Sexton, PA, and become an essential part of a team committed to excellence, integrity, and community service. Apply today, and let&rsquo;s embark on this exciting journey together!</div>

Paralegal with Litigation Experience

<div>Rainwater, Holt &amp; Sexton, PA of Little Rock, AR is looking to hire an Outbound Intake Specialist to join us at our personal injury law office. The hours for this position are 8:00 am to 5:00 pm, Monday - Friday OR 11:00 am to 8:00 pm, Monday - Friday. THIS IS AN IN-OFFICE POSITION.

Are you a forward-thinking team player who is determined to succeed? Would you like to work for a successful law firm that is not only known in our community as being trustworthy and hardworking but also dedicated to giving back to those in need? Are you an energetic problem solver that is passionate about customer service? Do you want to be part of a diverse team that serves people from a variety of backgrounds and experiences? If so, please read on!

A DAY IN THE LIFE OF AN INTAKE SPECIALIST

As an Intake Specialist in our Intake department, you provide the first impression of our firm by being the first point of contact for all potential clients. By gathering information from the callers, you will use your critical thinking skills to determine prospective cases. This position resides in a fast-paced, high-volume call center environment focusing on outbound calls, touching base with internet leads, following up with potential clients, and ensuring calls are appropriately followed through by the Attorneys. This position plays a vital role in providing new clients with excellent customer service.

Your positive, can-do attitude makes you a joy to work with for both clients and staff alike. While you are organized and love the satisfaction of getting things done, you are also a people person and enjoy interacting with clients, insurance adjusters, medical providers, and fellow staff throughout your workday. Though you are self-directed and able to work independently, you are also a team player who collaborates well with everyone at the firm to make things happen for our clients. You feel great about working for an ethical firm where customer service is a priority and you can feel good about helping people through difficult times in their lives.

QUALIFICATIONS FOR AN INTAKE SPECIALIST
<ul><li>
Excellent computer and typing skills, a minimum of 45 wpm</li><li>
Excellent speaking and grammatical skills</li><li>
Ability to maintain knowledge of law firm policies and procedures</li><li>
The urgency to provide above-and-beyond customer service</li></ul>

PREFERRED
<ul><li>
Customer Service and/or Call Center environment experience</li><li>
Legal Experience</li><li>
Medical Terminology</li></ul>

Are you able to prioritize tasks effectively? Can you function under pressure from deadlines? Do you have excellent communication skills? Are you flexible and resilient in an ever-evolving atmosphere? Do you exhibit sound judgment? Can you maintain strict confidentiality?

If so, then you might just be perfect for this Intake Specialist position!

WORK SCHEDULE

This is a full-time, 40-hour position. Hours are 8:00 am to 5:00 pm OR 11:00 am to 8:00 pm, Monday - Friday, in-office only.

ABOUT RAINWATER, HOLT &amp; SEXTON, PA

With eight offices in Arkansas, an office in Tennessee, a growing team of 35+ attorneys, and more than 185+ staff members, no case is too big or too small for us to handle. Our experienced lawyers have won multimillion-dollar jury verdicts and settlements and have successfully advocated for clients in the areas of auto accidents, social security disability, bankruptcies, brain injuries, defective products, drug injuries, nursing home abuse, truck accidents, and wrongful deaths. It's our mission to successfully and compassionately represent individuals who have been through traumatic events in their lives.

Our team shares the common goal of providing clients with high-quality customer service and excellent legal representation. We strive to create an environment where employees feel empowered to thrive personally and professionally.

We offer a competitive benefits package for our full-time employees that includes 85% company-paid health insurance, 85% company-paid dental insurance, a flexible spending account (FSA), 100% company-paid long-term disability, 100% company-paid life insurance, a 401(k) plan with matching up to 4%, generous paid time off allowance (PTO), and paid holidays. We also offer optional vision, cancer, short-term disability, hospital stay, and additional life insurance coverage. Perks like free company apparel, free flu shots, employee rewards and recognition program and much more are also enjoyed by our staff! If this sounds like the right opportunity for you to work in personal injury law, apply now!

READY TO JOIN A TOP RATED, BEST PLACE TO WORK LAW FIRM?

Please fill out our initial mobile-friendly application. We look forward to meeting you!</div>

Intake Specialist

Join Rainwater, Holt & Sexton, PA and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rainwater, Holt & Sexton, PA

ABOUT_COMPANY

Spanish Speaking Intake Specialist

Paralegal with Litigation Experience

Intake Specialist