Qureos Mentor

Ralphs

<div>Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.<ul><li>
Retail experience</li><li>
Ability to handle stressful situations</li><li>
Effective communication skills</li><li>
Knowledge of basic math</li></ul><ul><li>
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.</li><li>
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.</li><li>
Offer product samples to help customers discover new items or products they inquire about.</li><li>
Inform customers of Drug GM specials.</li><li>
Recommend Drug GM items to customers to ensure they get the products they want and need.</li><li>
Review &quot;sell by&quot; dates and take appropriate action.</li><li>
Label, stock and inventory department merchandise.</li><li>
Report product ordering/shipping discrepancies to the department manager.</li><li>
Display a positive attitude.</li><li>
Stay current with present, future, seasonal and special ads.</li><li>
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.</li><li>
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.</li><li>
Notify management of customer or employee accidents.</li><li>
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.</li><li>
Ability to work cooperatively in high paced and sometimes stressful environment.</li><li>
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li><li>
Ability to act with honesty and integrity regarding customer and business information.</li><li>
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li><li>
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.</li><li>
Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul></div>

DRUG-GEN MDSE/CLERK

<div>Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum Position Qualifications:<ul><li>
Ability to work without supervision</li><li>
Ability to read shelf tags</li><li>
Basic math skills (i.e., counting, addition, and subtraction)</li><li>
Excellent oral/written communication skills</li></ul>
Desired Previous Experience:<ul><li>
Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>
Essential Job Functions:<ul><li>Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.</li><li>In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.</li><li>Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.</li><li>In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.</li><li>E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.</li><li>Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.</li><li>Adhere to local, state, and federal laws, food safety procedures, and company guidelines.</li><li>Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.</li><li>Read and follow directions given in the note section</li><li>Ensure quality and freshness of all items chosen</li><li>Communicate with customers via a portable phone and respond to calls in a professional and timely manner</li><li>Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars</li><li>Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.</li><li>Process the orders through the point of sale (POS) system</li><li>Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock</li><li>Maintain organization and cleanliness of staging areas and equipment</li><li>Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor</li><li>Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair</li><li>Perform required opening and closing procedures</li><li>Assist in training new e-Commerce team members</li><li>Meet/exceed productivity standards</li><li>Ability to work cooperatively in high paced and sometimes stressful environment.</li><li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li><li>Ability to act with honesty and integrity regarding customer and business information.</li><li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li><li>Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.</li><li>Must be able to perform the essential job functions of this position with or without reasonable accommodation.</li></ul></div>

Online Grocery Pick-Up Clerk

<div>Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help achieve sales and profit goals established for the department. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Minimum 
<ul><li>
18 years of age</li><li>
Effective communication skills</li><li>
Knowledge of basic math (counting, addition, and subtraction)</li><li>
Ability to handle stressful situations</li><li>
Current food handlers permit (where applicable) once employed</li></ul> 

Desired 
<ul><li>
Produce experience</li></ul><ul><li>
Promote trust and respect among associates.</li><li>
Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines</li><li>
Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.</li><li>
Perform all duties to company standard in regards to cutting and packaging produce items, stocking, CAO and Key Retailing.</li><li>
Prepare fruit and vegetable platters/trays.</li><li>
Offer product samples.</li><li>
Inform customers of produce specials.</li><li>
Review/inspect products for quality and freshness and take appropriate action with those items.</li><li>
Recommend produce items to customers to ensure they get the products they want and need.</li><li>
Regularly lift up to 30 pounds.</li><li>
Keep current with present, future, seasonal and special ads.</li><li>
Help to control expenses for the department.</li><li>
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.</li><li>
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.</li><li>
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.</li><li>
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.</li><li>
Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.</li><li>
Ability to work cooperatively in high paced and sometimes stressful environment.</li><li>
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li><li>
Ability to act with honesty and integrity regarding customer and business information.</li><li>
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li><li>
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.</li><li>
Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul></div>

PRODUCE/GM CLERK

<div>Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum 
<ul><li>
Ability to handle stressful situations</li><li>
Effective communication skills</li><li>
Knowledge of basic math (counting, addition, and subtraction)</li></ul>
Desired 
<ul><li>
Retail experience</li></ul><ul><li>
Promote trust and respect among associates.
</li><li>Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
</li><li>Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
</li><li>Offer product samples to help customers discover new items or products they inquire about.
</li><li>Inform customers of dairy specials.
</li><li>Provide customers with fresh products that they have ordered.
</li><li>Recommend items to customers to ensure they get the products they want and need.
</li><li>Check product quality to ensure freshness. Review &quot;sell by&quot; dates and take appropriate action.
</li><li>Label, stock and inventory department merchandise.
</li><li>Report product ordering/shipping discrepancies to the department manager.
</li><li>Display a positive attitude.
</li><li>Stay current with present, future, seasonal and special ads.
</li><li>Adhere to all food safety regulations and guidelines.
</li><li>Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
</li><li>Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
</li><li>Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
</li><li>Notify management of customer or employee accidents.
</li><li>Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
</li><li>Ability to work cooperatively in high paced and sometimes stressful environment.</li><li>
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li><li>
Ability to act with honesty and integrity regarding customer and business information.</li><li>
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li><li>
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.</li><li>
Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul></div>

GROCERY/CLERK

<div>Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:<ul><li>
Customer Service skills</li><li>
Effective communication skills</li></ul>
Desired Previous Job Experience<ul><li>
Retail Experience is preferred but not necessary</li></ul>
We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.Essential Job Functions:
<ul><li>Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers</li><li>Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.</li><li>Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).</li><li>Associate will assist in removing customer's merchandise from bottom of bascart for checkout.</li><li>Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.</li><li>Perform basic shelf conditioning.</li><li>Inform customers of grocery specials.</li><li>Return merchandise to store shelves.</li><li>Gather bascarts and return them to designated areas.</li><li>Clean spills, collect and pick up trash inside store and parking lot.</li><li>Clean all areas inside and outside of store.</li><li>Handle and assemble seasonal merchandise.</li><li>Understand the store's layout, locate products, and conduct price checks for cashiers.</li><li>Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.</li><li>Adhere to all food safety regulations and guidelines.</li><li>Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.</li><li>Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store</li><li>Adhere to all local, state and federal laws, and company guidelines.</li><li>Ability to work cooperatively in high paced and sometimes stressful environment.</li><li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li><li>Ability to act with honesty and integrity regarding customer and business information.</li><li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li><li>Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.</li><li>Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul></div>

Courtesy Clerk/Grocery Bagger

<div>Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
 
<ul><li>Demonstrates effective written and oral communication skills
</li><li>Ability to read shelf tags, signs, product labels, training materials, and bulletins
</li><li>Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
</li><li>Personal initiative and follow through to completion
</li><li>Ability to work as part of a team in a fast-paced environment
</li><li>Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
</li><li>Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
</li></ul> 
Desired
 
<ul><li>Past work record reflects dependability and integrity.
</li><li>Knowledge of applicable laws and regulations related to employment practices, and safety
</li><li>Experience in grocery retail and customer service
</li><li>Experience in operating a cash register and making change
</li></ul><ul><li>Assist and greet customers promptly and provide them with great service
</li><li>Be prompt, tactful, calm, courteous, and professional in all interactions
</li><li>Help design and create floral arrangements and/or other items to fill customer orders
</li><li>Package orders effectively, safely and efficiently
</li><li>Keep merchandise and supplies in their proper areas
</li><li>Maintain customer records and files properly
</li><li>Assist customers in location and selecting items
</li><li>Handle telephone calls and orders promptly and courteously
</li><li>Assist in decorating and merchandising the department
</li><li>Keep carts, tools, and supplies in their designated areas and well organized
</li><li>Keep floors, clean, safe, and free from clutter
</li><li>Maintain plants, process and prepare flower arrangements and fill balloons
</li><li>Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
</li><li>Adhere to company policies and procedures, as well as state and federal laws
</li><li>Operate cash register in accordance with company procedures, as applicable
</li><li>Maintain flexibility to work weekends and holidays as needed
</li><li>Must be able to perform the essential functions of this position with or without reasonable accommodation</li></ul></div>

FLORAL/CLERK

<div>Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: 
 
<ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul>For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
 
<ul><li>Ability to handle stressful situations</li>
<li>Effective communication skills</li>
<li>Knowledge of basic math (counting, addition, and subtraction)</li>
<li>Current food handlers permit once employed</li>
</ul>Desired Previous Job Experience 
<ul><li>Comparable Retail experience</li>
<li>Second language (speaking, reading and/or writing)</li>
</ul><ul><li>Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers</li>
<li>Promote Corporate Brands to customers</li>
<li>Promote trust and respect among associates</li>
<li>Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store</li>
<li>Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products</li>
<li>Assist with the preparation produce platters/trays</li>
<li>Inform customers of produce specials</li>
<li>Recommend items to customers to ensure they get the products they want and need</li>
<li>Adequately prepare, package, label and inventory merchandise</li>
<li>Review/inspect products for quality and freshness and take appropriate action with those items</li>
<li>Label, stock and inventory department merchandise</li>
<li>Report product ordering/shipping discrepancies to the department manager</li>
<li>Display a positive attitude</li>
<li>Stay current with present, future, seasonal and special ads</li>
<li>Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained</li>
<li>Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management</li>
<li>Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair</li>
<li>Notify management of customer or employee accidents</li>
<li>Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
</li><li>Ability to work cooperatively in high paced and sometimes stressful environment</li>
<li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner</li>
<li>Ability to act with honesty and integrity regarding customer and business information</li>
<li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues</li>
<li>Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults</li>
<li>Must be able to perform the essential functions of this position with or without reasonable accommodation</li></ul></div>

PRODUCE/CLERK

Join Ralphs and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.