Qureos Mentor

Ramada by Wyndham Manama City Centre

<div>Job summary
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The Sales Manager is responsible for an increase in transient room revenue by increasing production of existing accounts. He/she is also responsible for month-end reporting and tracking of account production.
Main tasks<ul><li>
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.</li><li>
Develop a complete knowledge of company sales policies and SOP&rsquo;s, and ensure knowledge of and adherence to those policies by the sales team.</li><li>
Meet or exceed set goals.</li><li>
Operate the Sales Department within established sales expense budget.</li><li>
Participate in required M.O.D. and Saturday office coverage as scheduled.</li><li>
Initiate and follow up on leads.</li><li>
Maintain and participate in an active sales solicitation program.</li><li>
Monitor production of all top accounts and evaluate trends within your market.</li><li>
Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.</li><li>
Meet or exceed sales solicitation call goals as assigned by the Director of Sales &amp; Marketing.</li><li>
Identify knowledge gaps within the team and develop plans for filling them</li><li>
Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress.</li><li>
Create and execute a strategic sales plan that expands our customer base and extends the company's global reach</li><li>
Meet with potential clients and grow long-lasting relationships that address their needs</li><li>
Invite clients to the hotel for entertainment, lunches, tours and site inspections.</li><li>
Assist in implementing special promotions relating to direct sales segments.</li><li>
Assist in the preparation of required reports in a timely manner.</li><li>
Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).</li><li>
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.</li><li>
Use your property&rsquo;s computerized sales management system to manage the hotel&rsquo;s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.</li><li>
Meet and greet onsite contacts.</li><li>
Develop networking opportunities through active participation in community and professional associations, activities and events.</li><li>
Review meeting planner evaluations with the Director of Sales &amp; Marketing to ensure that issues receive follow-up.</li><li>
Entertain clients.</li><li>
Handle inquiries.</li><li>
Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.</li><li>
Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral.</li><li>
Develop and implement specific account marketing plans for appropriate accounts. Monitor production compliance.</li><li>
Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.</li><li>
Respond to customer inquiries and request for pricing</li><li>
Maintain in-depth files on all accounts; via hard files and/or automated account management system</li><li>
Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.</li><li>
Participate in trade shows, community &amp; professional organizations to maintain high visibility.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><ul><li>
3-5 years of experience in sales or a related role.</li><li>
Proven track record of achieving sales targets.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong leadership and team management skills.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Sales Skills</h3>
Sales Strategy, Sales Management<h3 class="jobSectionHeader">
Soft skills</h3>
Problem Solving, Result Oriented, Communication Skills</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Fun, Care, Inclusive</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Incentive plans, Learning &amp; development programmes, Career development, Length of service benefits</div></div>

Sales Manager

Join Ramada by Wyndham Manama City Centre and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ramada by Wyndham Manama City Centre

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Sales Manager