Qureos Mentor

RAMADA RESORT BY WYNDHAM MANAMA SEEF

Job summaryThe Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The Sales Manager is responsible for an increase in transient room revenue by increasing production of existing accounts. He/she is also responsible for month-end reporting and tracking of account production.Main tasks<ul><li>Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.</li><li>Develop a complete knowledge of company sales policies and SOP&rsquo;s, and ensure knowledge of and adherence to those policies by the sales team.</li><li>Meet or exceed set goals.</li><li>Operate the Sales Department within established sales expense budget.</li><li>Participate in required M.O.D. and Saturday office coverage as scheduled.</li><li>Initiate and follow up on leads.</li><li>Maintain and participate in an active sales solicitation program.</li><li>Monitor production of all top accounts and evaluate trends within your market.</li><li>Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.</li><li>Meet or exceed sales solicitation call goals as assigned by the Director of Sales &amp; Marketing.</li><li>Identify knowledge gaps within the team and develop plans for filling them</li><li>Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress.</li><li>Create and execute a strategic sales plan that expands our customer base and extends the company's global reach</li><li>Meet with potential clients and grow long-lasting relationships that address their needs</li><li>Invite clients to the hotel for entertainment, lunches, tours and site inspections.</li><li>Assist in implementing special promotions relating to direct sales segments.</li><li>Assist in the preparation of required reports in a timely manner.</li><li>Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).</li><li>Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.</li><li>Use your property&rsquo;s computerized sales management system to manage the hotel&rsquo;s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.</li><li>Meet and greet onsite contacts.</li><li>Develop networking opportunities through active participation in community and professional associations, activities and events.</li><li>Review meeting planner evaluations with the Director of Sales &amp; Marketing to ensure that issues receive follow-up.</li><li>Entertain clients.</li><li>Handle inquiries.</li><li>Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.</li><li>Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral.</li><li>Develop and implement specific account marketing plans for appropriate accounts. Monitor production compliance.</li><li>Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.</li><li>Respond to customer inquiries and request for pricing</li><li>Maintain in-depth files on all accounts; via hard files and/or automated account management system</li><li>Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.</li><li>Participate in trade shows, community &amp; professional organizations to maintain high visibility.</li></ul>Job Type: Full-time

Sales Manager

Main tasks<ul><li>Reports directly to and communicates with the Housekeeping Supervisor/ Executive Housekeeper on all pertinent Housekeeping matters to provide an efficient guest service.</li><li>Interacts as appropriate with guests, as well as individuals outside of the Hotel, including suppliers, contractors, labour relations representatives and competitors.</li><li>Co-ordinates and communicates with other department colleagues as required.</li><li>Follow the department Mission and Objectives.</li><li>Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standards.</li><li>Thoroughly clean guestrooms according to hotel/brand standards.</li><li>Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.</li><li>Remove all trash and dirty linen from guestrooms and hallways.</li><li>Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).</li><li>Restock housekeeping cleaning cart for next day's use.</li><li>Replenish chemical bottles.</li><li>Clean room with the door closed according to standards, unless requested to do otherwise by the guest.</li><li>Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.</li><li>Demonstrate pride in the work place with a high level of commitment.</li><li>Treat all guests, members &amp; colleagues in a polite and courteous manner at all times.</li><li>Anticipate guest&rsquo;s needs wherever possible and react to these to enhance guest satisfaction.</li><li>Promote a helpful and professional image to the internal and external customers.</li><li>Ascertain a high degree of guest satisfaction (to receive zero complaints about your department)</li><li>Use guest names wherever appropriate.</li><li>Have good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants and functions rooms. To be well informed about the special functions and events held in the hotel on daily basis.</li><li>Be aware of hotel management, their office location, role and availability.</li><li>Comply with the hotel legal requirements for fire, bomb threats and Health and Safety standards.</li><li>Attend and follow all training sessions as required.</li><li>Keep your work area, trolley, back area, linen storing carts, store rooms clean and tidy all the times.</li><li>Have the maximum knowledge of Bahrain History, places of interest, shopping areas, etc.</li><li>Maintain the professional confidentiality and never disclose any secret pertaining to the company.</li><li>Carry out any reasonable duties as required by a Housekeeping Supervisor/ Executive Housekeeper.</li><li>Report to the supervisor/ executive housekeeper immediately after joining the duty.</li><li>Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up, ect.</li><li>Responsible for cleaning and maintaining of hotel public areas, guest rooms, corridors, staircase, back area, parking area, staircases, restaurants, banquet areas pantries, elevators, offices and other area assign by Housekeeping Supervisor/ Executive Housekeeper according to the brand standard.</li><li>Maintain the department standard productivity requirement of daily minimum number of room credit count cleaning between 12 to 13 credits par day.</li><li>Report for any maintenance complains to the supervisor/ Executive Housekeeper.</li><li>Carry out the complete inspection of the rooms or public areas and inform the supervisor about any unusual thing found in the room.</li><li>Arrange the housekeeping trolley as per the required standard.</li><li>Handle the clean and soiled linen as per the department standard.</li><li>Vacuum and mop all the rooms after the service.</li><li>Inform the supervisor/ executive housekeeper about the room status and discrepancy.</li><li>Collect the guest laundry and hand it over to the supervisor or linen room.</li><li>Strictly follow the department health and safety standard.</li><li>Handle the &ldquo;Lost and Found&rdquo; according to the standards.</li><li>Strictly follow the hotel policy and procedures.</li></ul>Job Type: Full-timePay: BD140.000 - BD150.000 per month

Room Attendant- Female

Job summaryThe Swimming Pool Attendant (Lifeguard) is responsible for ensuring guest and team members&rsquo; safety in the pool area. He/she is also responsible for the maintenance and upkeep of the pool, exercise room and pool area. The Lifeguard will act as a representative of our Count on Me! Service culture.Main tasks<ul><li>Ensure the safety and security of hotel guests and team members while in the pool area by monitoring pool usage and ensuring that all guests are abiding by published safety rules and guidelines.</li><li>Actively guards and scan the pool area at all times; refrains from socializing while guarding</li><li>Enforce pool policies while providing a high level of guest service</li><li>Ensure that only registered guests and their guests utilize the pool/exercise room facilities.</li><li>As directed by the Property Engineer, maintain proper chemical and temperature levels in the pool, whirlpool, sauna, etc., to ensure guest comfort and adherence to regulations.</li><li>Ensure the safety of all exercise equipment by checking daily or as directed by the Property Engineer, if applicable.</li><li>Ensure the upkeep, cleanliness and housekeeping of the pool area; utilize a pool area checklist to monitor quality on a regular basis.</li><li>Ensure the cleanliness of pool restrooms/locker rooms and maintain a sufficient inventory of supplies.</li><li>Ensure the upkeep of the pool by performing general cleaning including pool furniture.</li><li>Assist as needed with the processing of pool area linen to ensure that a supply of towels is maintained at all times.</li><li>Ensure the maintenance, housekeeping and upkeep of the spa/whirlpool (if applicable).</li><li>Sweep pool area, empty ashtrays and trash containers.</li><li>Complete daily reports and logs as required.</li><li>Complete special projects as assigned by management.</li><li>Rescue swimmers in danger of drowning.</li><li>Attend and participate in regular in-service trainings.</li><li>Provide a welcoming environment for all patrons.</li><li>Document any incidents and/or injuries.</li><li>Maintain a clean and tidy work space</li><li>Dress and appearance are consistent with WHRS standards including wearing approved uniform, whistle and tube while on duty</li><li>Attend departmental meetings if required.</li></ul>Job Type: Full-time

Lifeguard Bahraini

Join RAMADA RESORT BY WYNDHAM MANAMA SEEF and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RAMADA RESORT BY WYNDHAM MANAMA SEEF

ABOUT_COMPANY

Sales Manager

Room Attendant- Female

Lifeguard Bahraini