Abrar Admin

Rancho Caymus Inn

<div><div><p>We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You&rsquo;ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!</p>
<p><b>
Compensation:</b> $20 - $22 hourly</p>
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<div><b>Responsibilities</b></div>
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<div></div><ul><li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests&rsquo; needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
<li>Mitigate customer complaints as needed</li>
</ul></div><div>Qualifications</div>
<div><div><ul><li>Must have a flexible schedule and be available mornings, evenings, and weekends</li>
</ul></div><ul><li>High school graduate, GED recipient, or equivalent</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills</li>
<li>Well-versed in taking telephone calls and handling stressful situations</li></ul></div></div><div></div>

Hotel Front Desk Agent

Join Rancho Caymus Inn and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rancho Caymus Inn

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Hotel Front Desk Agent