Abrar Admin

Rancho Valencia Resort & Spa

<div>Description:

SUMMARY
The Pony Room was recognized in the top 100 Hotel/resort restaurants in the country. We serve guests food and beverage in a gracious professional manner. Provide a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service. Maintain and improve check averages to ensure the financial success of the operation.
ESSENTIAL FUNCTIONS<ul><li>
Anticipate guests' needs, respond promptly and acknowledge all guests.</li><li>
Provide prompt, efficient and gracious service to guests, including artfully describing menu items, taking food and beverage orders and correct use of the point of sale computer system, ensuring timely service.</li><li>
Correctly settle all guest checks, correct handling of cash, credit, room charge, gift certificates and city ledgers.</li><li>
Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures.</li><li>
Work quickly and safely at all times.</li><li>
Maintain and comply with all departmental policies/service procedures.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>
Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.</li><li>
Participate in and support hotel efforts towards community service, sustainability and environmental initiatives.</li><li>
Perform other duties as directed, developed or assigned.</li></ul>
Requirements:

QUALIFICATIONS
Required<ul><li>
Must be a minimum of 21 years of age</li><li>
24 months current experience as a server or captain in a &quot;fine-dining&quot; environment.</li><li>
Wine and beverage knowledge that will allow use of pairing and suggestive selling techniques.</li><li>
Valid San Diego County Food Handlers Card</li><li>
Ability to communicate in English with vendors, guests and staff, to their understanding</li></ul>
Desirable<ul><li>
12 months experience as busperson</li><li>
Previous Culinary experience</li><li>
High school graduate or Ged-equivalent.</li><li>
Certification of previous training in liquor, wine and food service.</li><li>
Certification in alcohol awareness program</li><li>
Certification in CPR.</li></ul>
SKILLS
Required<ul><li>
Ability to anticipate and understand guests' needs.</li><li>
Ability to move quickly and safely through workspace.</li><li>
Ability to focus attention on service details.</li><li>
Ability to follow directions thoroughly.</li><li>
Ability to work cohesively with co-workers as part of a team.</li></ul>
PHYSICAL DEMANDS<ul><li>
Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.</li><li>
Constant need to perform the following physical activities: grasping, turning, finger dexterity.</li><li>
Occasional need to stand for long periods of time.</li><li>
Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.</li><li>
Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.</li><li>
Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.</li></ul></div>

Restaurant Server

<div>Description: 
JOB DESCRIPTION
Position Title: Pool Host/Hostess Location: Rancho Santa Fe
Department: Pool Service FLSA Status: Non-Exempt
Reports To: Pool Manager Revised Date:
SUMMARY
Serve as consistent point of contact for Rein Bar. Courteously greets and escorts guests to assigned tables and assist in seating, ensuring existing standards of service. Answering phone calls as necessary with the highest level of professional language in a calm, clear and concise manner. Make, change and maintain restaurant reservations as necessary
ESSENTIAL FUNCTIONS<ul><li>
Anticipate guests&rsquo; needs, respond promptly and acknowledge all guests.</li><li>
Warmly greet guests immediately upon entering. Seat guests as assigned and distribute appropriate menu.</li><li>
Answer phone calls; provide accurate and detailed information regarding restaurant/resort operation.</li><li>
Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures.</li><li>
Work quickly and safely at all times.</li><li>
Maintain and comply with all departmental policies/service procedures.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>
Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.</li><li>
Participate in and support hotel efforts towards community service, sustainability and environmental initiatives.</li><li>
Perform other duties as directed, developed or assigned.</li></ul>
QUALIFICATIONS
Required<ul><li>6 &ndash; 24 months current experience as host/greeter in up-scale restaurant environment.</li><li>Valid San Diego County Food Handlers Card</li><li>Ability to communicate in English with vendors, guests and staff, to their understanding</li></ul>
Desirable<ul><li>12 months&rsquo; experience as busperson</li><li>Previous Culinary experience.</li><li>High school graduate or Ged-equivalent.</li><li>Certification of previous training in liquor, wine and food service.</li><li>Certification in alcohol awareness program</li><li>Certification in CPR.</li></ul>
Requirements: 
SKILLS
Required<ul><li>Ability to anticipate and understand guests&rsquo; needs.</li><li>Ability to move quickly and safely through workspace.</li><li>Ability to focus attention on service details.</li><li>Ability to follow directions thoroughly.</li><li>Ability to work cohesively with co-workers as part of a team.</li></ul>
PHYSICAL DEMANDS
1. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
2. Constant need to perform the following physical activities: grasping, turning, finger dexterity.
3. Occasional need to stand for long periods of time.
4. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
5. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms&rsquo; reach.
6. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.</div>

Pool Host or Hostess

Join Rancho Valencia Resort & Spa and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rancho Valencia Resort & Spa

About Company

Restaurant Server

Pool Host or Hostess