Qureos Mentor

Rangreza Retail Services Private Limited

Chokore is a premium fashion accessories brand inspired by Indian heritage and international style. We specialize in crafting timeless products, from silk pocket squares and scarves to ties, belts, hats, and eyewear, blending modern elegance with traditional craftsmanship. Our mission is to deliver high-quality, stylish accessories to discerning customers worldwide.About the RoleWe are seeking a highly skilled and proactive Shopify Developer with 3&ndash;5 years of hands-on experience in designing, developing, customizing, and managing Shopify stores. This role goes beyond execution &ndash; we are looking for someone who can think independently, suggest improvements, innovate, and ensure our e-commerce platforms remain technically sound, optimized, and future-ready.You will be responsible for managing multiple Shopify stores, implementing new features, customizing themes, integrating third-party apps and solutions, and ensuring seamless daily operations.Key ResponsibilitiesWebsite Development &amp; Management<ul><li>Create, customize, and maintain multiple Shopify websites with a strong focus on user experience and performance.</li><li>Develop custom features, functionalities, and Shopify apps where needed using Liquid, HTML, CSS, JavaScript, and APIs.</li><li>Customize themes to meet brand guidelines and business requirements.</li></ul>Content &amp; Catalog Management<ul><li>Upload and manage product catalogs, descriptions, images, and collections.</li><li>Optimize product listings for SEO and conversions.</li><li>Ensure smooth integration of product feeds across marketplaces if required.</li></ul>Innovation &amp; Improvements<ul><li>Proactively suggest and implement design, UX, and performance improvements.</li><li>Stay up-to-date with Shopify trends, tools, and ecosystem changes.</li><li>Recommend and integrate new apps, logistics, inventory, and payment solutions to enhance efficiency.</li></ul>Technical Monitoring &amp; Maintenance<ul><li>Conduct daily technical health checks of websites (speed, broken links, checkout flow, app integrations).</li><li>Monitor and resolve bugs, performance issues, and security concerns quickly.</li><li>Ensure mobile responsiveness, cross-browser compatibility, and ADA compliance where applicable.</li></ul>Integrations &amp; Automation<ul><li>Integrate third-party systems for logistics, shipping, inventory management, CRM, and analytics.</li><li>Work with APIs to connect external systems (ERP, marketing automation, etc.) with Shopify.</li></ul>Collaboration &amp; Strategy<ul><li>Work closely with design, marketing, and operations teams to implement campaigns and product launches.</li><li>Provide technical input and feasibility assessments for business ideas.</li><li>Document processes, maintain version control (Git), and follow structured workflows.</li></ul>Required Skills &amp; Qualifications Core Shopify Skills (Must-Have)<ul><li>3&ndash;5 years of hands-on experience with Shopify and Shopify Plus.</li><li>Strong proficiency in Shopify Liquid, HTML5, CSS3, JavaScript (ES6+), JSON, AJAX, and REST APIs.</li><li>Proven experience in Shopify theme development and customization.</li><li>Familiarity with Shopify CLI, Git, and modern development workflows.</li><li>Ability to integrate and manage third-party apps, APIs, and custom solutions (logistics, inventory, CRM, payments).</li><li>Understanding of SEO principles, site performance optimization, and analytics tools.</li><li>End-to-end e-commerce operations knowledge &ndash; from catalog uploads to checkout integration.</li><li>Strong problem-solving and innovation mindset, with ability to go beyond execution and suggest improvements.</li></ul>Extended Skills (Preferred / Good-to-Have)<ul><li>React.js &ndash; useful for Shopify Hydrogen or headless commerce projects.</li><li>Node.js &ndash; for building custom Shopify apps or advanced middleware.</li><li>Analytics tools &ndash; Shopify Analytics, GA4, Hotjar, or similar for monitoring and reporting.</li><li>SQL / Data handling skills &ndash; for advanced reporting and dashboards.</li><li>ERP / CRM / Logistics integration experience.</li><li>UX/UI sensibility &ndash; ability to recommend improvements for user experience and design alignment.</li></ul>Personal Attributes<ul><li>Proactive &amp; Innovative &ndash; Brings suggestions, not just tasks completed.</li><li>Detail-Oriented &ndash; Maintains high quality in coding and catalog accuracy.</li><li>Ownership Mindset &ndash; Treats the websites as their own product.</li><li>Strong Communication Skills &ndash; Can explain technical ideas to non-technical teams.</li><li>Problem-Solver &ndash; Quick to identify and fix issues with minimal supervision.</li></ul>Why Join Us<ul><li>Opportunity to manage and innovate across multiple brands/websites.</li><li>Work with a team passionate about design, retail, and digital growth.</li><li>Freedom to experiment with new tools and ideas.</li><li>Competitive salary and growth opportunities.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;60,000.00 per monthWork Location: In person

Shopify Developer

About ChokoreChokore is a fast-growing Indian accessories brand that blends elegance, innovation, and heritage. With a wide product range &mdash; from pocket squares and ties to sunglasses, hats, and perfumes &mdash; we design for modern India. At Chokore, we&rsquo;re building more than products &mdash; we&rsquo;re building moments of identity, confidence, and culture.We are now looking to strengthen our relationship with existing and new customers through thoughtful, data-driven engagement &mdash; and that&rsquo;s where you come in.About the RoleWe are looking for a CRM &amp; Customer Retention Specialist with proven experience in Shopify or other e-commerce ecosystems. This role is focused on analyzing customer data, building retention frameworks, managing personalized communication, and designing offers/loyalty programs to increase revenue from our existing customer base.The ideal candidate will be both analytical and creative, able to draw insights from customer behavior and translate them into impactful campaigns that maximize repeat purchases and customer lifetime value.You&rsquo;ll work closely with the content, product, and performance teams to translate customer data into powerful journeys &mdash; across email, WhatsApp, SMS, and more.Key Responsibilities1. Customer Data &amp; Analytics<ul><li>Build and maintain customer segmentation models (e.g., Recency-Frequency-Monetary &ndash; RFM analysis, cohort analysis, churn prediction).</li><li>Track and analyze key customer KPIs: repeat purchase rate, AOV, churn rate, CLV, CAC-to-LTV ratio.</li><li>Use tools like Shopify Analytics, Klaviyo, HubSpot, Omnisend, GA4 (or similar) to generate actionable insights.</li></ul>2. CRM Strategy &amp; Frameworks<ul><li>Develop and execute customer lifecycle strategies (welcome flow, post-purchase, win-back, loyalty).</li><li>Create automated retention campaigns via email, SMS, push notifications, or WhatsApp.</li><li>Build and manage loyalty, referral, and subscription programs to strengthen customer engagement.</li><li>Collaborate with the product and marketing teams to ensure CRM aligns with overall brand goals.</li></ul>3. Personalized Communication &amp; Offers<ul><li>Design personalized offers, bundles, and promotions based on customer behavior and purchase history.</li><li>Implement A/B testing across campaigns to optimize subject lines, creatives, and CTAs.</li><li>Ensure consistency of communication across touchpoints (email, SMS, WhatsApp, in-store, social).</li><li>Manage customer feedback loops, surveys, and NPS programs.</li></ul>4. Revenue Growth &amp; Optimization<ul><li>Continuously monitor retention metrics and identify opportunities to reduce churn and boost repeat orders.</li><li>Work closely with performance marketing to align acquisition and retention strategies.</li><li>Create reports on CRM campaign performance, highlighting ROI and actionable insights.</li><li>Propose innovative ways to increase CLV, cross-sell, and upsell within the customer base.</li></ul>Ideal Candidate<ul><li>3&ndash;6 years of hands-on CRM experience in D2C e-commerce (preferably Shopify).</li><li>Strong knowledge of CRM tools: Klaviyo, HubSpot, Omnisend, Mailchimp, or similar.</li><li>Proficiency in Shopify Analytics, Google Analytics (GA4), Excel/Google Sheets.</li><li>Deep understanding of customer segmentation, lifecycle marketing, and retention frameworks (RFM, cohort, churn models).</li><li>Ability to design and execute automated workflows and personalized campaigns.</li><li>Experience with A/B testing, campaign measurement, and reporting.</li><li>Knowledge of loyalty programs, referral strategies, and subscription models.</li><li>Excellent communication skills to collaborate with cross-functional teams.</li><li>Bonus: Familiarity with data visualization tools (Looker, Tableau, Power BI) or basic SQL for deeper analysis.</li></ul>Personal Attributes<ul><li>Analytical Thinker &ndash; loves diving into numbers and extracting patterns.</li><li>Creative Marketer &ndash; can design campaigns that feel personal, not generic.</li><li>Revenue-Driven &ndash; always thinking about increasing LTV and ROI.</li><li>Customer-Centric &ndash; understands customer psychology and builds trust through communication.</li><li>Proactive &amp; Curious &ndash; suggests improvements and new retention ideas.</li></ul>What You&rsquo;ll Love at Chokore<ul><li>A high-margin, fast-moving brand with a distinct identity</li><li>Freedom to experiment and bring your ideas to life</li><li>Be part of the brand&rsquo;s next phase of growth &mdash; loyalty, retention, and community</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;60,000.00 per monthWork Location: In personApplication Deadline: 26/09/2025

CRM and Customer Retention Specialist

Join Rangreza Retail Services Private Limited and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rangreza Retail Services Private Limited

ABOUT_COMPANY

Shopify Developer

CRM and Customer Retention Specialist