Qureos Mentor

RAPSYS TECHNOLOGIES PTE. LTD.

Job Description
<br><b>Job Category:</b> IT
<br><b>Job Type:</b> Full Time
<br><b>Job Location:</b> India

Artificial Intelligence Consultant

<p></p><div><div><div><div><p><b>Location:</b> Colaba , Mumbai</p>
<p><b>Role Overview</b></p>
<p>We are seeking a <b>Case Manager (Legal)</b> who is passionate about <b>alternative dispute resolution (ADR)</b> and <b>online dispute resolution (ODR)</b>. The ideal candidate will be eager to learn, stay updated with the latest trends, court rulings, and industry developments, while actively contributing to advancing the digital transformation of dispute resolution.</p>
<p>This role involves administering disputes on Presolv360&rsquo;s ODR platform, providing case management support, coordinating with empaneled neutrals, managing neutral empanelment, and contributing to process improvements.</p>
<p><b>Key Responsibilities</b></p>
<ul><li>Administer disputes on Presolv360&rsquo;s ODR platform.</li>
<li>Provide administrative and technical assistance to parties during the dispute resolution process.</li>
<li>Manage communication between parties and support overall case management.</li>
<li>Coordinate and provide task support to neutrals and parties.</li>
<li>Handle the empanelment process for neutrals.</li>
<li>Research ADR and ODR trends, including relevant court rulings and industry updates.</li>
<li>Identify and define opportunities for process improvements.</li>
<li>Collaborate with cross-functional teams to troubleshoot challenges.</li>
<li>Contribute ideas to drive innovation and digital transformation in dispute resolution.</li>
<li>Develop a strong understanding of ADR and ODR concepts.</li>
</ul>
<div><b>Skills &amp; Qualifications</b></div>
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Law (LLB/LLM).</li>
<li>Minimum 2 years of experience, preferably in ADR/ODR.</li>
<li>Strong drafting, written, and verbal communication skills.</li>
<li>Advanced proficiency in MS Office and related tools.</li>
<li>Meticulous attention to detail with strong organizational skills.</li>
<li>Self-driven, proactive, and eager to learn.</li>
<li>Passion for working with people and driving positive change.</li>
</ul></div><div><div><div><div><b>Job Location: </b>colaba</div></div></div></div></div></div></div><p></p>

Case Manager

<p></p><div><div><div><div><p><b>Location:</b> Colaba Mumbai<br>
<b>Employment Type:</b> Full-time | Work from office<br>
<b>Reports to:</b> Chief of Staff / Manager &ndash; Case &amp; Communications Management / Head &ndash; Legal Operations</p>
<p></p><p><b>Role Overview</b></p>
<div>We are seeking a dedicated and experienced professional to oversee the onboarding, engagement, and management of arbitrators empaneled with our platform. This individual will serve as the primary point of contact for arbitrators, ensuring smooth onboarding, effective training, continuous engagement, and ongoing support. The role also involves coordinating arbitrator activities, managing communication, and maintaining updated records.</div>
<p></p><p><b>Key Responsibilities</b></p>
<ul><li>Identify and source potential arbitrators for empanelment.</li>
<li>Manage the end-to-end onboarding process of arbitrators, including process explanation, responsibilities, fee structure, case handling guidelines, and documentation.</li>
<li>Conduct training sessions for newly empaneled arbitrators on platform usage.</li>
<li>Organize quarterly refresher trainings and workshops for existing arbitrators.</li>
<li>Develop and maintain training resources, manuals, FAQs, and other support materials.</li>
<li>Act as the key liaison between the organization and arbitrators for ongoing disputes.</li>
<li>Coordinate with arbitrators to schedule hearings and facilitate the issuance of orders.</li>
<li>Facilitate smooth communication by creating and managing WhatsApp groups.</li>
<li>Maintain and update databases of arbitrators, training sessions, and certifications.</li>
<li>Engage with arbitrators regularly to gather feedback and implement improvements.</li>
</ul><p></p><p><b>Skills &amp; Qualifications</b></p>
<ul><li>Bachelor&rsquo;s degree in Law (LLB), Commerce (B.Com), Management (BMS), or a related field.</li>
<li>Minimum 1 year of post-qualification experience in stakeholder management, training, legal, or arbitration roles.</li>
<li>Strong communication and interpersonal skills with the ability to engage senior professionals.</li>
<li>Excellent organizational and coordination skills with a keen eye for detail.</li>
<li>Strong analytical, problem-solving, written, and verbal communication abilities.</li>
<li>Ability to work independently and proactively in a fast-paced environment.</li>
<li>Proficiency in MS Word, Excel, and PowerPoint.</li>
<li>Tech-savvy, with the ability to quickly adapt to new tools and systems.</li>
<li>Proactive approach towards learning and staying updated on laws and regulations.</li>
<li>Passionate, enterprising, resilient, and perseverant, with a &ldquo;never give up&rdquo; attitude.</li>
<li>Willingness to go beyond the call of duty, take initiative, and contribute to process improvements.</li>
</ul></div><div><div><div><div><b>Job Location: </b>colaba</div></div></div></div></div></div></div><p></p>

Assistant Manager

Join RAPSYS TECHNOLOGIES PTE. LTD. and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RAPSYS TECHNOLOGIES PTE. LTD.

ABOUT_COMPANY

Artificial Intelligence Consultant

Case Manager

Assistant Manager