Qureos Mentor

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The Metro Driver is responsible for the safe, punctual, and efficient operation of metro trains on both the main line and within the depot. This role ensures high standards of safety, reliability, and customer service while strictly adhering to all operating protocols and signaling systems. The Metro Driver plays a vital role in maintaining continuous service and responding effectively to abnormal or emergency situations.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 Train Operation
 
 
 <ul>
 <li>
 Operate metro trains on the main line and within depot boundaries in accordance with operational procedures.
 </li>
 <li>
 Execute stabling and unstabling procedures for trains at designated locations.
 </li>
 <li>
 Monitor train performance and ensure full compliance with onboard and wayside signaling systems.
 
 
 </li>
 </ul>
 Safety and Compliance
 
 
 <ul>
 <li>
 Prioritize the safety of passengers and operations under normal, degraded, and emergency conditions.
 </li>
 <li>
 Conduct pre-service safety inspections of the train before commencing operations.
 </li>
 <li>
 Follow all safety protocols, operational rules, and standard operating procedures (SOPs).
 
 
 </li>
 </ul>
 Wear full uniform and personal protective equipment (PPE) during duty hours.
 
 
 Communication and Coordination
 
 
 <ul>
 <li>
 Notify the Traffic Controller of any operational incidents, abnormalities, or safety hazards.
 </li>
 <li>
 Report to the assigned Transport Supervisor at the start of the shift and inform of any delays or unforeseen absences.
 </li>
 <li>
 Receive and acknowledge operational updates and service-related information at the beginning of each shift.
 </li>
 <li>
 Coordinate with OCC or Depot Train Controllers regarding timetable adherence, degraded modes, or operational changes.
 
 
 </li>
 </ul>
 Service Continuity and Degraded Operations
 
 
 <ul>
 <li>
 Respond appropriately to train failures and degraded operating conditions to maintain service continuity.
 </li>
 <li>
 Execute degraded mode operations in strict accordance with instructions and safety guidelines provided by the Traffic Controller.
 
 
 </li>
 </ul>
 Customer Service and Station Interaction
 
 
 <ul>
 <li>
 Monitor passenger exchange at stations to ensure safe boarding and alighting.
 </li>
 <li>
 Ensure adherence to scheduled departure times and turnback procedures at terminal stations.
 
 
 </li>
 </ul>
 General Duties
 
 
 <ul>
 <li>
 Maintain professionalism and uphold the image of the metro service.
 </li>
 <li>
 Fulfill any additional duties and tasks as assigned by the operations team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 <ul>
 <li>
 Technical education in electronics, electrical, mechanical, or communications engineering.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Solid understanding of technical terminology relevant to industrial or transport systems.
 </li>
 <li>
 Strong awareness of public safety principles and procedures.
 </li>
 <li>
 Good command of the English language, both spoken and written.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0 - 3 years of experience in a technical field.
 </li>
 <li>
 Previous experience in the railway industry is an advantage.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Safety-First Mindset: Consistently prioritizes the safety of passengers, self, and equipment by strictly adhering to safety protocols, operational rules, and emergency procedures.
 </li>
 <li>
 Operational Discipline: Demonstrates high levels of concentration and precision while operating trains and executing stabling, unstabling, and degraded mode procedures in compliance with SOPs.
 </li>
 <li>
 Situational Awareness: Maintains vigilance and alertness to detect and respond promptly to any abnormal operating conditions, equipment malfunctions, or safety risks.
 </li>
 <li>
 Clear and Timely Communication: Communicates effectively with Traffic Controllers, supervisors, and control centers to report incidents, receive updates, and ensure seamless coordination during all service modes.
 </li>
 <li>
 Reliability and Punctuality: Reports to duty punctually, reliably follows schedules, and proactively informs relevant personnel of any absences, delays, or operational concerns.
 </li>
 <li>
 Customer-Oriented Approach: Observes passenger boarding and alighting to ensure safety, while supporting a smooth and efficient travel experience.
 </li>
 <li>
 Adaptability and Composure: Remains composed and focused under pressure, particularly during degraded or emergency operations, and responds calmly and efficiently to maintain service continuity.
 </li>
 <li>
 Team Collaboration: Cooperates with operational staff, OCC, and depot personnel to contribute to the overall efficiency, safety, and reliability of the metro service.
 
 
 </li>
 </ul>
 
 Comp&eacute;tences
 
 
 
 Not specified
</div>

Metro Driver

<div>
 
 Job Purpose
 
 
 
 The Data Scientist is responsible for leveraging data to generate insights, support decision-making, and enhance operational efficiency. The role focuses on analyzing complex datasets from various business systems (such as timetables, schedules, ridership data, and maintenance systems) and translating them into actionable intelligence. This includes developing data-driven models, creating dynamic visualizations, and collaborating with stakeholders to improve data adoption and utilization across the organization.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Data Science &amp; Analytics
 
 
 
 <ul>
 <li>
 Perform data transformations, cleaning, and preprocessing to ensure quality and reliability.
 </li>
 <li>
 Design, test, and implement machine learning and AI models to support predictive and operational needs.
 </li>
 <li>
 Maintain and update a library of analytical tools, scripts, and programs.
 
 
 </li>
 </ul>
 
 Business Intelligence &amp; Visualization
 
 
 
 <ul>
 <li>
 Design, develop, and maintain interactive dashboards and reporting solutions using Power BI, Qlik Sense, and other tools.
 </li>
 <li>
 Build dynamic visualizations that support decision-making across operations and maintenance functions.
 </li>
 <li>
 Document processes and maintain user guides to ensure smooth adoption of reporting solutions.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Partner with internal departments to define data needs, establish data streams, and enhance KPI tracking.
 </li>
 <li>
 Liaise with software vendors and internal teams to ensure desired system features and performance are met.
 </li>
 <li>
 Clearly communicate findings and explain complex concepts to both technical and non-technical stakeholders.
 
 
 </li>
 </ul>
 
 Continuous Improvement &amp; Knowledge Sharing
 
 
 
 <ul>
 <li>
 Identify opportunities to restructure source data and influence the adoption of cleaner data structures.
 </li>
 <li>
 Provide training sessions, short briefs, and knowledge-sharing activities to upskill colleagues.
 </li>
 <li>
 Promote the use of company data tools, AI models, and portals to increase adoption and business value.
 
 
 </li>
 </ul>
 
 Safety Responsibilities
 
 
 
 <ul>
 <li>
 Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.
 </li>
 <li>
 Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
 </li>
 <li>
 Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility.
 </li>
 <li>
 All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Mathematics, or a related STEM field.
 </li>
 <li>
 Additional certifications in Data Science, Machine Learning, AI, or data visualization technologies are an advantage.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Proficiency in English; French is a plus.
 </li>
 <li>
 Strong understanding of relational databases (SQL Server, MySQL, Oracle, etc.) with the ability to write queries.
 </li>
 <li>
 Knowledge of data visualization and analytics concepts.
 </li>
 <li>
 Ability to develop practical solutions using data.
 </li>
 <li>
 Proficiency in Microsoft Office applications.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3&ndash;5 years of relevant experience in data science, software development, or data analysis.
 </li>
 <li>
 Hands-on experience in programming (Python, C++ or similar).
 </li>
 <li>
 Practical experience with data visualization tools (Power BI, Qlik, Excel).
 </li>
 <li>
 Proven track record of delivering data science projects as a hands-on implementer.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Demonstrates curiosity and persistence in identifying insights and creating business value.
 </li>
 <li>
 Able to work independently and collaborate effectively within a team environment.
 </li>
 <li>
 Communicates clearly and confidently, both verbally and in writing, to different audiences.
 </li>
 <li>
 Show adaptability and flexibility when working with diverse stakeholders.
 </li>
 <li>
 Strong problem-solving skills with the ability to manage competing priorities.
 </li>
 <li>
 Takes initiative, meets deadlines, and shows accountability for results.
 </li>
 </ul>
</div>

Data Scientist

<div>
 
 Job Purpose
 
 
 
 Responsible for developing, refining, and maintaining railway safety documentation to ensure compliance with regulatory standards and organizational requirements. Key duties include enhancing operational documents, creating writing guidelines, formulating regulations, and overseeing document accessibility and translation. Additionally, the role involves staying updated on safety standards, conducting research, and supporting staff training. The Regulation and Documentation Engineer also provides operational support by attending tests and issuing reports. Overall, the role aims to uphold safety, efficiency, and regulatory compliance through meticulous documentation management.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 <ul>
 <li>
 Develop, review, and revise all railway safety documentation based on gap and risk analysis findings.
 </li>
 <li>
 Initiate enhancements to operational documents and procedures.
 </li>
 <li>
 Establish writing guidelines, references, and a terminology repository for the engineering department and associated teams.
 </li>
 <li>
 Formulate and draft regulations and operational documentation for railway operations in accordance with RATP standards, encompassing routine, degraded, and emergency scenarios (including plans, regulatory documentation, manuals, standard operating procedures, work instructions, layouts, troubleshooting procedures, and other relevant materials).
 </li>
 <li>
 Monitor the status of all operational documents throughout the drafting, approval, and publication stages, ensuring accessibility for relevant teams.
 </li>
 <li>
 Translate operational documents, ensuring adherence to technical terminology, organize translated content, and finalize translations in accordance with predefined standards regarding structure, clarity, conciseness, style, and terminology.
 </li>
 <li>
 Ensure adherence to document control procedures, liaise with the document control department to facilitate the seamless implementation of existing and new operational documents, and oversee document management for the operations directorate in alignment with the quality management system.
 </li>
 <li>
 Maintain all documents within the Document Management System.
 </li>
 <li>
 Review and incorporate updates to safety standards and instructions.
 </li>
 <li>
 Conduct research to gather legal, technical, and scientific terminology pertinent to each task.
 </li>
 <li>
 Gather and analyze manufacturing and maintenance documents.
 </li>
 <li>
 Develop educational resources (such as PowerApps, modules, and other digital media) to support staff training.
 </li>
 <li>
 Create and draft drills and incident simulation test booklets.
 </li>
 <li>
 Provide operational support as required by attending and monitoring operational tests of new extensions, trial runs, and subsequently issuing reports, in accordance with team plans and availability.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 B.Sc./M.Sc. Degree in Engineering.
 </li>
 <li>
 Previous experience as a Duty Chief Controller or Transport Supervisor.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Proficiency in the English language.
 </li>
 <li>
 Advanced MS Office skills
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Preferably 3 to 5 years of experience in railway operation or similar environment.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Attention to detail.
 </li>
 <li>
 Proficiency in designing training materials graphically.
 </li>
 <li>
 Leadership, mentoring, and team management skills.
 </li>
 <li>
 Strong written and oral communication skills, along with interpersonal skills, organizational abilities, industrial relations skills, and the ability to liaise effectively with teams across all levels.
 </li>
 <li>
 Critical thinking with excellent conceptual and consultative skills.
 </li>
 <li>
 Effective coordination and teamwork skills.
 </li>
 <li>
 Ability to work under pressure and meet tight deadlines.
 </li>
 <li>
 Proficient in time management.
 </li>
 </ul>
</div>

Regulation & Documentation Engineer

<div>
 
 Job Purpose
 
 
 
 The Contracts Engineer serves as a critical facilitator in the governance and administrative execution of RDMC contractual obligations. This role is strategically positioned to bridge the gap between technical operations and commercial compliance, ensuring that all communications, reporting, and subcontractor management align with the Employer&rsquo;s requirements and the overarching project lifecycle.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Contract Administration &amp; Governance
 
 
 
 <ul>
 <li>
 Execute the establishment and maintenance of comprehensive records for all contractual correspondence, ensuring a "single source of truth" for audit and compliance purposes.
 </li>
 <li>
 Coordinate the timely drafting, review, and transmission of formal responses to the Employer and external stakeholders, liaising closely with the Document Control Manager.
 </li>
 <li>
 Administer the production and submission of mandatory weekly, monthly, and quarterly reports, ensuring data accuracy and adherence to contractual deadlines.
 </li>
 <li>
 Facilitate contract governance activities, including the monitoring of billing cycles, invoicing milestones, and formal communication protocols.
 
 
 </li>
 </ul>
 
 Procurement &amp; Subcontractor Management
 
 
 
 <ul>
 <li>
 Draft binding Letters of Intent (LOI), subcontracts, and notices of variation under the guidance of senior leadership to ensure legal and commercial protection.
 </li>
 <li>
 Evaluate subcontractor performance by collaborating with technical departments to ensure service delivery aligns with agreed Key Performance Indicators (KPIs).
 </li>
 <li>
 Align all external agreements with the Mobility Cairo procurement policy and specific Employer requirements to mitigate organizational risk.
 </li>
 <li>
 Support the negotiation phase of new contracts by providing data-driven insights and administrative coordination across a matrixed organizational structure.
 
 
 </li>
 </ul>
 
 Compliance &amp; Analytical Support
 
 
 
 <ul>
 <li>
 Prepare detailed contract analyses during project initiation phases to define contractual mechanisms for the operations and maintenance (O&amp;M) teams.
 </li>
 <li>
 Monitor contract compliance against established terms and conditions, proactively highlighting gaps or potential liabilities to the Contract Manager.
 </li>
 <li>
 Synthesize internal and external data to develop dashboards that track contract health, variations, and obligations.
 
 
 </li>
 </ul>
 
 Safety Responsibilities
 
 
 
 <ul>
 <li>
 Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.
 </li>
 <li>
 Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
 </li>
 <li>
 Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Civil, Mechanical, or Electrical); a specialized post-graduate focus on Contract Management is highly preferred.
 </li>
 <li>
 Native-level Arabic and full professional fluency in English; French language skills are a significant advantage given the multinational environment.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Deep understanding of Egyptian Civil Law and local procurement regulations.
 </li>
 <li>
 Proficiency in Microsoft Office 365 Suite (specifically Excel, word, PowerPoint,.etc..).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in a similar role.
 </li>
 <li>
 Proven experience in Rail Transportation, Construction, or a related sector.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Ability to pivot rapidly in a time-sensitive environment, responding effectively to unanticipated workloads or project emergencies.
 </li>
 <li>
 High level of sensitivity and adaptability within a multinational (specifically Franco-Egyptian) corporate culture.
 </li>
 <li>
 A team player who views contract management as a "service function" to support internal clients while maintaining rigorous accountability.
 </li>
 <li>
 Promoting a culture of Excellence, Pride, and Safety in alignment with modern ESG (Environmental, Social, and Governance) standards.
 </li>
 <li>
 High level of professionalism, ethical conduct, and integrity.
 </li>
 </ul>
</div>

Contracts Engineer

<div>
 
 Job Purpose
 
 
 
 The Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective communication, operational awareness, and adherence to safety and service procedures. The Customer Service Agent contributes to efficient station operations by assisting with Ticket Vending Machine usage, managing queues, and maintaining professional service standards.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Customer Interaction &amp; Service Delivery
 
 
 
 <ul>
 <li>
 Maintain a positive, empathetic, and professional attitude during all customer interactions.
 </li>
 <li>
 Respond promptly and effectively to customer inquiries and requests.
 </li>
 <li>
 Handle and resolve customer complaints professionally and escalate when necessary.
 </li>
 <li>
 Provide accurate information on routes, travel regulations, products, and services.
 </li>
 <li>
 Offer dedicated support to People of Determination (POD) and vulnerable passengers.
 </li>
 <li>
 Proactively welcome and guide passengers throughout the station environment.
 </li>
 <li>
 Ensure customer satisfaction by delivering consistent, high-quality service.
 
 
 </li>
 </ul>
 
 Ticketing &amp; Transaction Management
 
 
 
 <ul>
 <li>
 Sell, issue, renew, and process tickets and subscriptions accurately at Ticket Offices and Subscription Offices.
 </li>
 <li>
 Support passengers in operating Ticket Vending Machines and promote their use to improve service flow.
 </li>
 <li>
 Manage assigned ticketing and subscription products responsibly.
 </li>
 <li>
 Conduct accurate cash handling, including receiving payments, counting, sorting, recording, and reporting discrepancies.
 </li>
 <li>
 Verify tickets, subscription cards, and cash stock at the beginning and end of each shift.
 </li>
 <li>
 Use ticket office equipment, tools, and machines correctly and responsibly.
 </li>
 <li>
 Monitor the proper functioning of ticket office devices and report malfunctions promptly.
 
 
 </li>
 </ul>
 
 Ticket Vending Machine (TVM) Support
 
 
 
 <ul>
 <li>
 Assist customers in using Ticket Vending Machines and guide them through the transaction steps.
 </li>
 <li>
 Perform visual checks only to ensure Ticket Vending Machines are clean, accessible, and available for passenger use.
 </li>
 <li>
 Report all issues such as malfunctions, shortages, or operational concerns immediately to supervisors or technical teams.
 </li>
 <li>
 Communicate Ticket Vending Machine downtime or service disruptions clearly and professionally to passengers.
 </li>
 <li>
 Document TVM-related issues according to instructions when required.
 
 
 </li>
 </ul>
 
 Queue &amp; Crowd Management
 
 
 
 <ul>
 <li>
 Organize and manage customer queues during peak hours and high-demand periods.
 </li>
 <li>
 Support smooth customer flow in front of sales points and station entry/exit areas.
 </li>
 <li>
 Intervene proactively to prevent congestion and ensure efficient service delivery.
 
 
 </li>
 </ul>
 
 Administrative &amp; Record-Keeping Duties
 
 
 
 <ul>
 <li>
 Process customer forms, applications, and service requests accurately.
 </li>
 <li>
 Maintain detailed records of customer interactions, transactions, complaints, and observations.
 </li>
 <li>
 Communicate shift updates and relevant information accurately during handovers.
 </li>
 <li>
 Report operational deficiencies, emergencies, or incidents through the proper reporting chain.
 </li>
 <li>
 Ensure fingerprint attendance matches attendance records in compliance with company policies.
 </li>
 <li>
 Adhere to company dress code and maintain professional appearance at all times.
 
 
 </li>
 </ul>
 
 Internal Coordination &amp; Operational Support
 
 
 
 <ul>
 <li>
 Coordinate with colleagues and station teams to ensure continuity of service across shifts.
 </li>
 <li>
 Provide feedback to support improvements in customer service processes.
 </li>
 <li>
 Follow all operational guidelines, instructions, and procedures issued by management.
 </li>
 <li>
 Perform any additional duties assigned by supervisors or line managers.
 
 
 </li>
 </ul>
 
 Safety Responsibilities
 
 
 
 <ul>
 <li>
 Promote a positive safety culture and participate in safety briefings as required.
 </li>
 <li>
 Comply with RDMC RQHSE policies, procedures, and Safety Management System requirements.
 </li>
 <li>
 Report unsafe conditions, security concerns, or environmental hazards immediately.
 </li>
 <li>
 Understand that safety, security, and environmental protection are shared responsibilities.
 </li>
 <li>
 Intervene appropriately in cases of observed safety, security, or environmental violations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Minimum requirement: Diploma degree in a relevant discipline.
 </li>
 <li>
 Preferred: Bachelor&rsquo;s degree in business administration or any related field.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Basic knowledge of customer service principles and best practices.
 </li>
 <li>
 General understanding of ticketing systems and customer-facing devices.
 </li>
 <li>
 Basic familiarity with computer tools and digital interfaces.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0-3 years of experience in customer service, retail, hospitality, or frontline service roles is preferred.
 </li>
 <li>
 Experience in cash handling or public-facing environments is an advantage.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Calm Under Pressure: Maintains composure and professionalism in challenging situations.
 </li>
 <li>
 Team Collaboration: Works effectively with colleagues to support seamless operations.
 </li>
 <li>
 Customer Orientation: Demonstrates strong commitment to passenger satisfaction.
 </li>
 <li>
 Communication Skills: Provides clear and respectful verbal communication in all situations.
 </li>
 <li>
 Attention to Detail: Ensures accuracy in transactions, records, and procedures.
 </li>
 <li>
 System Awareness: Shows comfort using ticketing devices and customer service tools.
 </li>
 <li>
 Problem Solving: Identifies issues and takes appropriate steps to resolve or escalate them.
 </li>
 <li>
 Professional Conduct: Adheres strictly to rules, procedures, and company policies.
 </li>
 <li>
 Flexibility: Willing to work shift patterns, weekends, and holidays as per roster.
 </li>
 <li>
 Respectful Interaction: Builds cooperative relationships with internal and external stakeholders.
 </li>
 </ul>
</div>

Customer Service Agent

<div>
 
 Job Purpose
 
 
 
 Operate and support all civil and fire protection daily maintenance activities along with facilities management in LRT stations and buildings to enhance smooth operations and ensure maintenance reliability.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Operational Support &amp; Maintenance Execution
 
 
 
 <ul>
 <li>
 Assist Facility Management Engineers with daily work activities to enhance efficiency and reliability of LRT buildings and stations maintenance.
 </li>
 <li>
 Operate according to business needs and roster planning.
 </li>
 <li>
 Diagnose reported faults and execute maintenance and repair action plans under the guidance of Facility Management Engineers.
 </li>
 <li>
 Perform technical tasks including painting, plumbing, gypsum works, metal works, concrete and masonry repairs, fire protection tasks, tiling, and monitoring housekeeping activities.
 
 
 </li>
 </ul>
 
 Monitoring &amp; Quality Assurance
 
 
 
 <ul>
 <li>
 Monitor and report the performance of fire protection subcontractors to ensure tasks are completed properly.
 </li>
 <li>
 Apply proper checklist regulations to ensure equipment availability and reliability during maintenance activities.
 </li>
 <li>
 Monitor and ensure the implementation of housekeeping activities in LRT Bader Depot as required.
 
 
 </li>
 </ul>
 
 Resource Management
 
 
 
 <ul>
 <li>
 Optimize maintenance processes through proper utilization of tools and spare parts.
 </li>
 <li>
 Ensure the availability of tools and spare parts in the warehouse and report any shortages promptly.
 
 
 </li>
 </ul>
 
 Reporting &amp; Documentation
 
 
 
 <ul>
 <li>
 Prepare statistical maintenance reports on a regular basis (daily, weekly, monthly).
 
 
 </li>
 </ul>
 
 Compliance &amp; Safety
 
 
 
 <ul>
 <li>
 Ensure full compliance with health and safety regulations, following safety rules and permits as instructed.
 
 
 </li>
 </ul>
 
 Safety Responsibilities
 
 
 
 <ul>
 <li>
 Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.
 </li>
 <li>
 Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
 </li>
 <li>
 Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility.
 </li>
 <li>
 All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Vocational Diploma or a suitable relevant degree.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Good acknowledgement in Civil and Facilities repairing works as assigned.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3 to 5 years&rsquo; experience in (civil, mechanical, electrical) maintenance works.
 </li>
 <li>
 Metro or train stations and depot civil construction experience is a plus.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Good listener.
 </li>
 <li>
 Team Player.
 </li>
 <li>
 Ability to communicate with staff of all levels.
 </li>
 <li>
 Possess analytical and critical ability.
 </li>
 <li>
 Think out of the box to identify non-conventional solutions for work activities.
 </li>
 <li>
 Possess self-drive and enthusiasm.
 </li>
 <li>
 Problem solving ability.
 </li>
 </ul>
</div>

Building & Facility Management Technician

Join RATP Dev Mobility Cairo and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.