Qureos Mentor

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 To oversee and direct the maintenance activities and standard operating procedures (SOPs) for escalators and elevators within the Cairo Metro Line 3. The role involves the enhancement of operation and maintenance tasks, ensuring compliance with safety, environmental, and technical standards by subcontractors. The primary objective is to maintain the reliability, safety, and optimal performance of all escalators and elevators, while supporting projects related to building facility management, capital investments, sustainability, and commercial ventures.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Technical Leadership &amp; Expertise
 
 
 
 <ul>
 <li>
 Provide technical guidance and support to engineers and technicians, ensuring efficient problem-solving and knowledge sharing.
 </li>
 <li>
 Lead the routine inspection and servicing of escalators and elevators, ensuring they function safely and efficiently.
 </li>
 <li>
 Conduct advanced diagnostics to identify complex issues and develop effective solutions.
 </li>
 <li>
 Standardize performance monitoring of escalators and elevators using predictive maintenance tools.
 </li>
 <li>
 Lead the handover process of assets to clients and warranty service providers.
 
 
 </li>
 </ul>
 
 Technical Analysis &amp; Performance Optimization
 
 
 
 <ul>
 <li>
 Conduct performance analysis and system simulations to enhance the efficiency and functionality of escalators and elevators.
 </li>
 <li>
 Diagnose the root causes of system failures and implement corrective actions to restore full system functionality.
 </li>
 <li>
 Contribute to the preparation and management of the maintenance budget, ensuring cost-effective service delivery.
 </li>
 <li>
 Provide regular asset condition assessments to anticipate and mitigate potential failures.
 
 
 </li>
 </ul>
 
 Team Supervision &amp; Collaboration
 
 
 
 <ul>
 <li>
 Supervise and guide the maintenance team and collaborate with other engineering disciplines and service providers.
 </li>
 <li>
 Coordinate maintenance activities with subcontractors and ensure effective team management.
 </li>
 <li>
 Collaborate closely with clients, engineers, contractors, and regulatory authorities to meet maintenance and project requirements.
 
 
 </li>
 </ul>
 
 Documentation &amp; Reporting
 
 
 
 <ul>
 <li>
 Prepare detailed technical documentation, including maintenance reports, design specifications, and user manuals.
 </li>
 <li>
 Maintain accurate records of maintenance logs, failures, and corrective actions for future reference and compliance.
 </li>
 <li>
 Oversee the spare parts strategy and track usage, ensuring efficient inventory management.
 
 
 </li>
 </ul>
 
 Training &amp; Development
 
 
 
 <ul>
 <li>
 Lead training programs for junior engineers and technicians on industry best practices and emerging technologies.
 </li>
 <li>
 Stay updated on advancements in escalator and elevator technology, as well as regulatory changes.
 
 
 </li>
 </ul>
 
 Emergency Response
 
 
 
 <ul>
 <li>
 Respond promptly to service calls and resolve issues related to malfunctioning or out-of-service escalators and elevators.
 </li>
 <li>
 Ensure emergency response protocols, including passenger evacuation procedures, are well-established and adhered to.
 
 
 </li>
 </ul>
 
 Quality Assurance
 
 
 
 <ul>
 <li>
 Implement and monitor quality control measures to ensure all maintenance tasks meet company standards and regulatory requirements.
 </li>
 <li>
 Continuously evaluate and enhance maintenance techniques to improve service delivery.
 
 
 </li>
 </ul>
 
 Safety
 
 
 
 <ul>
 <li>
 Ensure adherence to safety regulations and industry standards for elevator and escalator maintenance.
 </li>
 <li>
 Implement and monitor safety protocols during maintenance operations to mitigate risk.
 </li>
 <li>
 Conduct regular safety inspections and checks on escalator and elevator systems.
 </li>
 <li>
 Ensure proper processes are in place for the safe evacuation of passengers during emergencies, such as elevator entrapments.
 </li>
 <li>
 Manage compliance with safety audits, collaborating with safety inspectors and regulatory bodies.
 </li>
 <li>
 Oversee and enforce safety practices within the maintenance teams and service providers.
 
 
 </li>
 </ul>
 
 Maximo
 
 
 
 <ul>
 <li>
 Develop and implement preventive maintenance strategies for escalators and elevators to minimize downtime and maximize reliability.
 </li>
 <li>
 Oversee the effective use of Maximo or similar Enterprise Asset Management (EAM) software for maintenance tracking, planning, and execution.
 </li>
 <li>
 Review and analyze maintenance plans in alignment with asset conditions and service standards.
 </li>
 <li>
 Monitor and update spare parts inventory, ensuring necessary materials are available for maintenance activities.
 </li>
 <li>
 Ensure the proper documentation and tracking of maintenance logs, equipment failures, and corrective actions.
 </li>
 <li>
 Supervise the maintenance team&rsquo;s activities, ensuring that key performance indicators (KPIs) such as MTTR (Mean Time to Repair) and MTBF (Mean Time Between Failures) are met.
 </li>
 <li>
 Develop asset overhauling plans in accordance with technical standards and schedules.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Essential Qualifications, Knowledge &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical, Mechanical, or Mechatronics Engineering.
 </li>
 <li>
 Fluent in English and Arabic.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Extensive knowledge of escalator and elevator maintenance, operational characteristics, and service programs.
 </li>
 <li>
 Strong understanding of safety principles related to escalator and elevator repair and maintenance.
 </li>
 <li>
 Familiarity with preventive maintenance techniques for escalators and elevators.
 </li>
 <li>
 Proficiency in using EAM software like Maximo for asset management and maintenance tracking.
 </li>
 <li>
 General understanding of railway systems (optional).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 5-7 years in maintenance or project management, specifically related to escalators and elevators.
 </li>
 <li>
 Proven experience in change management and improving operational methods and quality.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Demonstrated ability to lead teams effectively, fostering an environment of collaboration and high performance.
 </li>
 <li>
 Exceptional team player, able to collaborate seamlessly across multiple departments and disciplines.
 </li>
 <li>
 Strong interpersonal communication skills, capable of engaging with all levels of staff and stakeholders.
 </li>
 <li>
 Proven ability to analyze complex issues and provide innovative solutions to challenges.
 </li>
 <li>
 Skilled at supervising teams in dynamic and fast-paced environments, ensuring optimal performance.
 </li>
 <li>
 Ability to think strategically and implement creative solutions that drive operational efficiency and innovation.
 </li>
 <li>
 Highly self-driven with a strong sense of enthusiasm, continuously seeking improvement opportunities.
 </li>
 <li>
 Proficient in making critical decisions and negotiating effectively to achieve optimal outcomes.
 </li>
 <li>
 Focus on continuous improvement, ensuring high standards of operational effectiveness.
 </li>
 <li>
 Ability to manage transitions in processes, technologies, or teams smoothly and effectively.
 </li>
 <li>
 Skilled at resolving conflicts within teams or between stakeholders to maintain productive working relationships.
 </li>
 <li>
 Competent in identifying and mitigating risks related to asset performance and safety standards.
 </li>
 <li>
 Ability to prioritize client needs and maintain strong relationships with clients, ensuring service excellence.
 </li>
 </ul>
</div>

Sr Escalators & Elevators Engineer

<div>
 
 Job Purpose
 
 
 
 The Sentiment Analyst is responsible for monitoring, analyzing, and interpreting the emotional tone of conversations and mentions across various social media platforms. The insights provided will help guide brand strategy, inform content decisions, and support real-time reputation management.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Analysis and Reporting
 
 
 
 <ul>
 <li>
 Monitor brand mentions and relevant conversations across platforms such as Twitter/X, Facebook, Instagram, LinkedIn, TikTok, and YouTube.
 </li>
 <li>
 Classify social media content by sentiment (positive, negative, neutral) using social listening tools or manual methods.
 </li>
 <li>
 Identify emerging trends, public reactions, and sentiment shifts related to products, campaigns, competitors, or events.
 </li>
 <li>
 Prepare weekly and monthly sentiment analysis reports with actionable recommendations.
 </li>
 <li>
 Continuously track and evaluate competitors&rsquo; social media strategies to gain actionable insights.
 
 
 </li>
 </ul>
 
 Collaboration and Strategy
 
 
 
 <ul>
 <li>
 Collaborate with the marketing and PR teams to provide real-time insights during product launches, crises, or high-impact campaigns.
 </li>
 <li>
 Assist in evaluating campaign effectiveness by measuring changes in audience sentiment before, during, and after campaigns.
 </li>
 <li>
 Stay up to date on social listening tools and platform-specific language nuances (e.g., emojis, slang, sarcasm).
 
 
 </li>
 </ul>
 
 Technical and Administrative
 
 
 
 <ul>
 <li>
 Build and maintain dashboards to visualize sentiment trends and social engagement metrics.
 </li>
 <li>
 Handle other administrative tasks as needed
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications or a related field.
 </li>
 <li>
 Very good proficiency in both Arabic &amp; English
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Familiarity with social listening and analytics tools (e.g., Brandwatch, Sprout Social, Talkwalker, Meltwater).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0&ndash;3 years of experience in social media analytics, sentiment analysis, or digital marketing.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 A proactive, analytical mindset with a strong attention to detail.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work independently and in cross-functional teams.
 </li>
 <li>
 Ability to stay organized and manage multiple data streams simultaneously.
 </li>
 <li>
 Eagerness to stay updated on industry trends and digital communication tools.
 </li>
 </ul>
</div>

Sentiment Analyst

<div>
 
 Job Purpose
 
 
 
 The Passenger Information Lead is a proactive and detail-oriented key member who is responsible for all passenger-facing communications. This role ensures that all information, from digital platforms to on-the-ground signage and announcements, is accurate, consistent, and delivered effectively.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 <ul>
 <li>
 Ensure all passenger information is accurate, clear, and consistently updated across all communication platforms, including physical signage, digital displays, announcements, websites, roll-ups, brochures, and social media channels.
 </li>
 <li>
 Conduct regular audits and reviews of all passenger-facing content to identify outdated or unclear messaging, and coordinate immediate updates as needed to maintain reliability.
 </li>
 <li>
 Coordinate with relevant teams and departments to ensure that all passenger communication materials reflect the latest operational changes, branding, and service updates.
 </li>
 <li>
 Lead the execution of communications-related production projects such as exhibitions, events, brand activations, and special awareness campaigns aimed at enhancing passenger understanding and engagement.
 </li>
 <li>
 Oversee the creative development and production process of communication materials, from concept briefing and design approval to printing, installation, and quality control.
 </li>
 <li>
 Collaborate with event planning and branding teams to ensure all communication elements used during events and activations are aligned with corporate messaging and standards.
 </li>
 <li>
 Identify areas for improvement in the passenger journey, particularly where communication can play a role in reducing confusion, improving wayfinding, or enhancing the customer experience.
 </li>
 <li>
 Proactively propose communication improvements based on passenger feedback, journey observations, or international best practices in transportation communication.
 </li>
 <li>
 Serve as a key point of contact for cross-functional coordination, working with internal departments, technical teams, customer service, and external vendors to align timelines, budgets, and deliverables for project updates.
 </li>
 <li>
 Manage all approval processes related to passenger communication with NAT (National Authority for Tunnels), ensuring timely submission of documents, follow-ups, and alignment with regulatory requirements.
 </li>
 <li>
 Take full accountability for assigned communication tasks and projects, ensuring they are delivered on time, within scope, and to the highest quality standards from planning through to execution.
 </li>
 <li>
 Maintain consistency with brand guidelines, tone of voice, and messaging strategy across all internal and external passenger touchpoints, ensuring every communication reflects the organization&rsquo;s image and values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in journalism, Communications, business, or related field
 </li>
 <li>
 Perfect command of the Arabic and English languages
 </li>
 <li>
 Marketing background with emphasis on BTL (Below the Line) marketing is highly preferred.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills, including the ability to compose clear and concise messages and deliver strong presentations.
 </li>
 <li>
 Strong project management skills with experience in vendor management, procurement, and an understanding of production agency scopes of work (SOW).
 </li>
 <li>
 Highly organized and detail-oriented, with expertise in sourcing, collecting, and disseminating information. Must be well-informed on all activities impacting passengers.
 </li>
 <li>
 Proven ability to build and maintain cooperative relationships with internal and external partners.
 </li>
 <li>
 Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 8 -10 years of experience in Customer Service or Marketing and Branding based work environment.
 
 
 </li>
 </ul>
 (Multiple branding and signage will be preferred).
 
 
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Strong coordination and project management skillset, combined with a passion for enhancing the passenger journey through continuous improvements and high-quality execution of communication initiatives.
 </li>
 <li>
 Effectively maintain a calm and soft-spoken presence, expressing ideas with clarity and impact during challenging situations.
 </li>
 <li>
 Customer oriented, able to anticipate, understand, react to situations, and satisfy customers&rsquo; needs.
 </li>
 <li>
 Proactive in identifying and resolving issues.
 </li>
 <li>
 Rigor in executing and applying instructions and procedures.
 </li>
 <li>
 Strictly go by the rules of conduct and procedures.
 </li>
 </ul>
</div>

Passenger Information Lead

<div>
 
 Job Purpose
 
 
 
 The Mainline Supervisor is responsible for overseeing and guiding train drivers to ensure the safe, timely, and efficient operation of metro services along the mainline. This role involves enforcing compliance with operational procedures and safety regulations, coordinating driver schedules, responding to incidents, and maintaining direct communication with the OCC and engineering teams. The Mainline Supervisor plays a key role in sustaining service reliability, operational discipline, and overall passenger safety.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Driver Oversight &amp; Supervision
 
 
 
 <ul>
 <li>
 Monitor and supervise a team of train drivers to assess their operational competence and adherence to assigned duties.
 </li>
 <li>
 Review and manage driver rosters and time sheets to ensure efficient scheduling and coverage of operational shifts.
 </li>
 <li>
 Oversee drivers&rsquo; compliance with standard operating procedures and ensure proper use of assigned driving equipment.
 </li>
 <li>
 Provide on-ground support and intervention in case of operational irregularities or technical incidents involving drivers.
 
 
 </li>
 </ul>
 
 Operational Compliance &amp; Procedure Enforcement
 
 
 
 <ul>
 <li>
 Ensure all drivers strictly follow driving rules, safety protocols, and operational regulations during mainline and depot operations.
 </li>
 <li>
 Verify that drivers comply with both wayside and onboard signaling systems throughout their service.
 </li>
 <li>
 Implement safety and operational procedures as required to uphold reliability and discipline across driving teams.
 
 
 </li>
 </ul>
 
 Incident Management &amp; Safety Assurance
 
 
 
 <ul>
 <li>
 Conduct investigations into operational incidents, accidents, or safety breaches to identify root causes and corrective actions.
 </li>
 <li>
 Sustain direct communication with the Head of Mainline or the Mainline Manager in emergencies or critical scenarios.
 </li>
 <li>
 Support the implementation of emergency procedures and safety regulations to protect passengers, staff, and railway assets during safety or security threats.
 
 
 </li>
 </ul>
 
 Reporting &amp; Operational Evaluation
 
 
 
 <ul>
 <li>
 Prepare and submit routine statistical reports, driver evaluations, and operational feedback related to train performance and incidents.
 </li>
 <li>
 Contribute to maintaining high levels of rolling stock availability and consistent passenger safety through data-driven decision-making.
 </li>
 <li>
 Implement internal control procedures and competence management systems (CMS).
 
 
 </li>
 </ul>
 
 General Duties
 
 
 
 <ul>
 <li>
 Perform any additional tasks or assignments as instructed by the Operations Management Team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering or a technical field, preferably in Electrical, Mechanical, or Mechatronics.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 In-depth understanding of technical terminology used in the railway industry
 </li>
 <li>
 Strong knowledge of public safety standards and practices
 </li>
 <li>
 Proficient command of the English language, both written and spoken
 </li>
 <li>
 Comprehensive understanding of railway systems including ATS, ATC, and CBTC.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3 - 5 years of proven experience in the railway industry is required.
 </li>
 <li>
 Strong practical experience with railway operations and signaling systems.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Leadership and Accountability: Demonstrates strong leadership by proactively guiding, monitoring, and supporting train
 
 
 </li>
 </ul>
 drivers to ensure high standards of performance, discipline, and accountability.
 
 
 <ul>
 <li>
 Detail-Oriented Oversight: Pays close attention to driver schedules, rosters, and performance records to ensure effective
 
 
 </li>
 </ul>
 shift coverage and operational efficiency.
 
 
 <ul>
 <li>
 Operational Rigor: Maintains a firm commitment to enforcing safety protocols, standard operating procedures, and
 
 
 </li>
 </ul>
 railway regulations with consistency and fairness.
 
 
 <ul>
 <li>
 Decisive and Supportive Response: Provides swift, calm, and informed on-ground support during incidents or technical
 
 
 </li>
 </ul>
 disruptions, ensuring service recovery and minimizing operational impact.
 
 
 <ul>
 <li>
 Investigative Mindset: Applies objective analysis and critical thinking when investigating incidents to uncover root causes
 
 
 </li>
 </ul>
 and recommend corrective measures.
 
 
 <ul>
 <li>
 Strong Communication: Maintains clear and timely communication with both drivers and management, especially in highpressure
 
 
 </li>
 </ul>
 or emergency situations.
 
 
 <ul>
 <li>
 Analytical Thinking: Uses operational data, incident reports, and performance metrics to evaluate driver effectiveness and
 
 
 </li>
 </ul>
 contribute to operational improvements.
 
 
 <ul>
 <li>
 Collaboration and Coordination: Works closely with the Head of Mainline and other departments to align supervisory
 
 
 </li>
 </ul>
 actions with broader operational goals.
 
 
 <ul>
 <li>
 Professional Conduct: Upholds the values and reputation of the organization by acting with integrity, professionalism, and
 
 
 </li>
 </ul>
 a commitment to service excellence.
 
 
 
 Comp&eacute;tences
 
 
 
 Not specified
</div>

Mainline Supervisor

<div>
 <ul>
 <li>
 Develop, implement and manage the IT/OT strategy and budget and ensure the strategy supports the company&rsquo;s business objectives including ongoing development in response to the fast-changing business environment.
 </li>
 <li>
 Develop and implement IT/OT-related plans and procedures.
 </li>
 <li>
 Provide technical direction to OT delivery teams.
 </li>
 <li>
 Ensure that robust contingency, risk management, and business continuity plans are in place for Cairo Line 3 IT services and that these are coordinated with the general business continuity plans.
 </li>
 <li>
 Maintain and enforce standards and protocols for the use of information and communication technologies.
 </li>
 <li>
 Manage the IT team and develop its skillset in line with the professional development requirements for IT, including business analysis, program, and project management.
 </li>
 <li>
 Lead on the implementation of the IT/OT strategy, specifically the IT infrastructure and corporate IT program portfolio, reporting to senior management on issues and risks.
 </li>
 <li>
 Take overall responsibility for the portfolio of programs delivering IT/OT investment for Cairo Line 3.
 </li>
 <li>
 Manage IT strategic sourcing and procurement, support OT strategic sourcing and procurement.
 </li>
 <li>
 Work with NAT client, technology partners and the wider RATP Group to ensure integration and leverage of IT/OT investment.
 </li>
 <li>
 Lead on the co-ordination of IT related activity across all departments, actively prioritizing competing programs and projects and allocating available resources effectively/to drive greatest return on investment.
 </li>
 <li>
 Inspire creativity and flexibility in the management and application of IT.
 </li>
 <li>
 Take responsibility for the development and implementation of Cairo Line 3 information security in accordance with the information management strategy, ensuring all statutory requirements are met.
 </li>
 <li>
 Take responsibility for development, delivery and/or monitoring (as appropriate) for the IT service delivery by IT service providers, including Cairo Line 3 in-house IT services, and the contracts with key suppliers.
 </li>
 <li>
 Monitor and manage the performance of IT-related systems and services, in respect of their contribution to business performance and the meeting of client KPIs.
 </li>
 <li>
 Provide regular assessments of delivery against strategic objectives and budget.
 </li>
 <li>
 Establish strong working relationships with IT service providers, working jointly to improve cost-effectiveness, to assure value for money, delivery performance, customer satisfaction and innovation.
 </li>
 <li>
 Demonstrate the contribution that technology can make to business objectives, defining strategy, validating business needs, taking into account the opportunities afforded by technology developments coupled with the implications of change on Cairo Line 3 services and all stakeholders.
 </li>
 <li>
 Build positive relationships with the key stakeholders in the business, ensuring that the IT/OT strategy and service develops to meet business needs Develop a continuous service improvement culture within IT to ensure that it supports the business needs.
 </li>
 <li>
 Other duties and responsibilities might be assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Essential Qualifications, Knowledge &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering, Computer Science / IT.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Understanding of IT infrastructure including but not limited to Platforms, Storage, Application servers, Web servers, SQL Server, Network Routing, Switching, Security applications.
 </li>
 <li>
 Familiarization with software/Applications including but not limited to ERP, HRMS, MS Dynamics, SharePoint, O365, Maximo, Time and Attendance solutions.
 </li>
 <li>
 Demonstrable knowledge of IT and software system assurance including Cyber Security and Disaster recovery.
 </li>
 <li>
 Managing complex projects involving client, Vendors and Stakeholders.
 </li>
 <li>
 Capability to understand and deliver:
 </li>
 <li>
 User requirements of both Internal &amp; External stakeholders.
 </li>
 <li>
 IT Systems Interfacing/Integration.
 </li>
 <li>
 OT and Critical Systems.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Should possess minimum 10-15 years of experience in IT management.
 </li>
 <li>
 Experience in project management (certification is a plus).
 </li>
 <li>
 Experience as a business analyst or clear demonstration of ability to translate business requirements into technology solutions.
 </li>
 <li>
 Experience in delivery of Change Management.
 </li>
 <li>
 Exposure to public transport desirable.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving capacities.
 </li>
 <li>
 Good relationship building and interpersonal skills.
 </li>
 <li>
 Strong stakeholder management capability.
 </li>
 <li>
 Ability to provide internal consulting to senior management and staff.
 </li>
 <li>
 Strong written and verbal communication skills.
 
 
 </li>
 </ul>
 
 Profil De Candidat Recherch&eacute;
 
 
 
 The IT/OT Manager will have overall accountability of all IT services including infrastructure, business solutions and cyber security as necessary for the efficient operation and maintenance of Cairo Line 3 daily activities and services.
 
 
 He/she will provide technical guidance to the OT teams to ensure that transverse technologies are aligned with industry and group standards.
</div>

IT/OT Manager

<div>
 
 Job Purpose
 
 
 
 The HSE Supervisor plays a critical role in ensuring that all Health, Safety, and Environmental (HSE) practices within the Egypt division are fully aligned with company policies, regulatory requirements, and international standards. The primary objective is to maintain a safe, healthy, and incident-free environment for employees and passengers. This role supports the continuous improvement of HSE processes, provides expert guidance on HSE-related matters, monitors and enhances performance metrics, delivers training programs, and collaborates closely with the HSE Management team to achieve the organization&rsquo;s safety and environmental objectives.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Support managers on HSE topics
 
 
 
 <ul>
 <li>
 Collaborate with internal teams to achieve HSE goals and objectives.
 </li>
 <li>
 Assist management in conducting HSE risk assessments and defining effective control measures.
 </li>
 <li>
 Help coordinate and oversee HSE-related activities, particularly in areas involving interfaces with other contractors.
 </li>
 <li>
 Provide guidance and advice to personnel to prevent accidents, damage to equipment, fires, and environmental harm.
 </li>
 <li>
 Recognize and promote best practices, while addressing any violations of regulations and RATP Dev Standards.
 </li>
 <li>
 Advise personnel on all relevant HSE aspects related to RDMC operations.
 </li>
 <li>
 Participate in incident investigations, ensuring thorough analysis and implementation of corrective actions.
 
 
 </li>
 </ul>
 
 Develop HSE Management System
 
 
 
 <ul>
 <li>
 Assist management in the development, deployment, and maintenance of local procedures and tools, ensuring alignment with RATP Dev Standards and international regulations.
 </li>
 <li>
 Support the proper deployment of RATP Dev HSE standards and tools (e.g., Safe Tracker) to ensure compliance.
 
 
 </li>
 </ul>
 
 HSE Compliance
 
 
 
 <ul>
 <li>
 Help management ensure adherence to HSE Plans, guidelines, and work instructions.
 </li>
 <li>
 Conduct HSE legal compliance checks for specific regulatory requirements.
 
 
 </li>
 </ul>
 Contribution to the development of HSE culture
 
 
 <ul>
 <li>
 Inform, instruct, and train employees on safe and environmentally responsible work practices following method statements.
 </li>
 <li>
 Participate in the implementation of HSE training programs, including conducting HSE inductions and ensuring the organization of Toolbox meetings.
 
 
 </li>
 </ul>
 
 Safety Accountabilities
 
 
 
 <ul>
 <li>
 Foster a positive safety culture within the workplace and actively participate in safety-related meetings and briefings as required by the role.
 </li>
 <li>
 Ensure compliance with the Company Safety Policy and Safety Management System.
 </li>
 <li>
 Ensure accurate reporting, recording, and investigation of accidents and near misses to determine root causes.
 </li>
 <li>
 Submit hazard observations following established reporting guidelines.
 </li>
 <li>
 Identify and mitigate potential risks associated with work activities, ensuring that employees, contractors, and visitors are aware of safety procedures and relevant legislation.
 </li>
 <li>
 Consider the safety of others who may be impacted by work activities.
 </li>
 <li>
 Promote the shared responsibility for safety, security, and environmental matters among all staff, encouraging reporting and intervention when violations occur.
 </li>
 <li>
 Perform regular safety inspections and audits to ensure adherence to safety standards.
 </li>
 <li>
 Investigate accidents, incidents, and near-misses to determine root causes and prevent future occurrences.
 </li>
 <li>
 Coordinate and lead safety meetings, drills, and other safety awareness activities.
 </li>
 <li>
 Keep detailed records of safety inspections, incidents, and training sessions.
 </li>
 <li>
 Communicate findings to management and relevant stakeholders, and follow-up to ensure the timely implementation of corrective actions.
 </li>
 <li>
 Maintain accurate and up-to-date records of safety inspections, incident investigations, training activities, and compliance documentation.
 </li>
 <li>
 Ensure all safety records are properly filed and easily accessible for audits or inspections.
 </li>
 <li>
 Maintain a safe workplace environment that poses no risk to health or the environment.
 </li>
 <li>
 Ensure the organization meets statutory obligations regarding health, safety, environmental protection, and welfare at work, including training and reporting requirements.
 </li>
 <li>
 Ability to provide checklists and inspection tools for systematically evaluating safety conditions.
 </li>
 <li>
 Coordinate the development of health, safety, and environmental policies, systems, and procedures.
 </li>
 <li>
 Ensure strict adherence to and regular review of health, safety, and environmental policies, procedures, rules, and regulations.
 </li>
 <li>
 Assist in compliance reviews, general risk assessments, and other safety assessments to support.
 </li>
 <li>
 Undertake other duties and responsibilities as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Science or a recognized Health &amp; Safety qualification accredited by the relevant authorities in the country of operation (where applicable).
 </li>
 <li>
 Proficient in English, both written and spoken.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Experience in the development of organization-wide policies.
 </li>
 <li>
 Familiarity with railway operations, safety procedures, and the regulatory environment.
 </li>
 <li>
 Knowledge of management standards relevant to the systems under responsibility.
 </li>
 <li>
 Expertise in risk analysis and assessment.
 </li>
 <li>
 Proficiency in utilizing HSE management tools.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 From 5 to 7 years of relevant experience, preferably in the railway sector or heavy industry, with a strong focus on management, including ISO certification and/or Health, Safety, and Environment (HSE) management for high-performance systems.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Demonstrates a personal commitment to safety by consistently modeling safe behaviors, encouraging others to speak up, and intervening when unsafe acts are observed.
 </li>
 <li>
 Approaches daily tasks with an unwavering attention to regulatory and procedural detail, ensuring actions always align with legal and company HSE standards.
 </li>
 <li>
 Works effectively with cross-functional teams and contractors, showing openness, respect, and a shared commitment to common safety goals.
 </li>
 <li>
 Communicates HSE expectations assertively and respectfully across all levels, adapting style to the audience and always reinforcing safe work practices.
 </li>
 <li>
 Guides and empowers colleagues through safety conversations, training, and mentoring, reinforcing learning rather than policing.
 </li>
 <li>
 Maintains composure and sound judgment during incidents or emergencies, ensuring safety remains the top priority while coordinating effectively.
 </li>
 <li>
 Takes ownership of HSE outcomes by following through on actions, reporting issues transparently, and addressing violations fairly and consistently.
 </li>
 <li>
 Seeks feedback, reflects on incidents and audits, and actively contributes to refining HSE systems, tools, and behaviors.
 </li>
 <li>
 Acts with consideration for the environment, integrating sustainable practices into everyday decisions and influencing others to do the same.
 </li>
 </ul>
</div>

HSE Supervisor

<div>
 
 Job Purpose
 
 
 
 The PTW Supervisor is responsible for overseeing the validation, coordination, and control of work permits to ensure that all maintenance and operational activities are carried out safely, efficiently, and in accordance with regulatory and procedural standards. The role plays a critical part in maintaining service continuity by prioritizing tasks, coordinating with internal teams and external contractors, and ensuring accurate reporting and compliance with permit-to-work requirements.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Permit to Work (PTW) Management
 
 
 
 <ul>
 <li>
 Responsible for verifying work permits and ensuring the reliability and effectiveness of overall work planning.
 </li>
 <li>
 Assess and authorize urgent and unscheduled work permits, ensuring alignment between planned and unplanned activities.
 </li>
 <li>
 Contribute to the revision and enhancement of work permit policies and procedures.
 </li>
 <li>
 Compile and submit monthly reports and data related to work permit activities.
 
 
 </li>
 </ul>
 
 Work Coordination and Scheduling
 
 
 
 <ul>
 <li>
 Liaise with the maintenance contractor and internal maintenance teams to organize the schedule for maintenance operations.
 </li>
 <li>
 Evaluate and assign task priorities based on operational requirements.
 </li>
 <li>
 Oversee maintenance workflows to ensure continuity of service and adherence to safety standards.
 
 
 </li>
 </ul>
 
 Training and Compliance Monitoring
 
 
 
 <ul>
 <li>
 Track and monitor training schedules for infrastructure access to ensure compliance.
 
 
 </li>
 </ul>
 
 Operational Communication and Support
 
 
 
 <ul>
 <li>
 Maintain communication with the OCC Duty Chief Controllers and the OCC Manager on matters concerning work orders.
 </li>
 <li>
 Carry out duties and follow instructions as directed by operations management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 A relevant technical degree in Electrical, Mechanical, or Mechatronics Engineering.
 </li>
 <li>
 Proficient in English, both written and spoken.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Solid understanding of technical terminology.
 </li>
 <li>
 Strong knowledge of work permit procedures and regulations.
 </li>
 <li>
 Excellent planning and coordination capabilities.
 </li>
 <li>
 Strong ability to prioritize tasks based on operational requirements.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3 - 5 years of experience in any relevant discipline.
 </li>
 <li>
 Previous experience in the railway industry is preferred.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Safety Compliance: Consistently ensures all maintenance and operational activities follow work permit regulations and safety standards to protect staff and equipment.
 </li>
 <li>
 Attention to Detail: Carefully reviews and validates work permits, maintaining accuracy and compliance with guidelines.
 </li>
 <li>
 Effective Planning: Prioritizes and coordinates work tasks efficiently to support smooth maintenance operations and business needs.
 </li>
 <li>
 Clear Communication: Engages proactively with OCC Duty Chief Controllers, OCC managers, and maintenance teams to ensure timely and accurate information exchange.
 </li>
 <li>
 Reliability and Accountability: Takes ownership of responsibilities, delivers tasks on time, and maintains consistent follow-through on operational instructions.
 </li>
 <li>
 Adaptability: Responds promptly and calmly to urgent or unplanned work requests, maintaining operational continuity under pressure.
 </li>
 <li>
 Collaboration: Works closely with internal departments and external contractors to facilitate coordinated and safe maintenance activities.
 </li>
 <li>
 Continuous Improvement: Actively participates in updating procedures and supports initiatives aimed at enhancing work permit processes and operational efficiency.
 </li>
 </ul>
</div>

PTW Supervisor

Join RATP Dev Mobility Cairo and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.