Qureos Mentor

Rayner

<div></div><div><div><div><div><div><div><div>Location</div> <div>Hyderabad</div>
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<div><div>Discipline:</div> <div>Sales
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<div><div>Job type:</div> <div>Permanent Full Time</div>
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<div><div>Job ref:</div> <div>010527</div></div><div></div><div><br>
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</div></div></div></div><div><div><p>The Key Accounts Manager will be responsible for managing and growing relationships with a network of hospitals, healthcare institutions, and corporate hospital chains across India. This role involves strategic account management, business development, and cross-functional coordination to drive sales, enhance partnerships, and ensure seamless customer service for ophthalmic products, equipment, and services.</p><p><br>
</p><p>Responsibilities:</p><p><br>
</p><ul><li>Responsible for achieving sales target of assigned key accounts mentioned in Annexure A.</li></ul>
<ul><li>Building relationship with internal &amp; external customers (Doctors/ KOL&rsquo;s/Distributors/peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records in assigned accounts.</li></ul>
<ul><li>Serve as the primary point of contact for key accounts, ensuring satisfaction, addressing concerns, and optimizing service levels.</li></ul>
<ul><li>Handling customer complaints and working towards absolute customer delight</li></ul>
<ul><li>Oversee contract negotiations, pricing agreements, and ensure adherence to compliance and regulatory guidelines.</li></ul>
<ul><li>Responsible to track IOL/Phaco market-share in the assigned territory and keep track of competition actions &ndash; to proactively ensure market leadership in the state/ territory assigned. also, will be closely supporting Manager to develop and strengthen relationship with some of the Key Opinion Leaders of his assigned territory. &#61623; Adheres to environmental policy, procedures, and supports department environmental Objectives.</li></ul>
<ul><li>Ensuring 100% sales achievement on a monthly and quarterly basis by optimizing the right product mix to meet annual sales target.</li></ul>
<ul><li>Upgrading existing customer of IOL to Premium IOLs. Should attend OTs regularly to</li></ul>
<ul><li>understand customer needs, ensuring customer&rsquo;s delight.</li></ul>
<ul><li>Maintaining field reporting discipline and timely submission of reports.</li></ul>
<ul><li>Developing Sound Product Knowledge; In assigned accounts conducting scientific programs regularly - CME/round table meetings.</li></ul>
<ul><li>Monitor market trends, competitor activities, and customer preferences to provide insights for business strategy refinement.</li></ul>
<ul><li>Work closely with internal teams including Sales, Marketing, Logistics, and Customer Support to ensure seamless execution of contracts and orders</li></ul>
<p>Provide product training and technical support to hospital staff, procurement teams, and key stakeholders.</p></div></div></div>

Key Account Manager

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Key Account Manager