Qureos Mentor

Razorpay

<div>
 
 We are looking for a seasoned Compliance professional with a strong analytical mindset to lead our Regulatory Compliance function. The ideal candidate will be a Chartered Accountant with deep domain expertise in the Payments ecosystem, specifically regarding Payment Aggregators (PA) and Prepaid Payment Instruments (PPI). You will play a critical role in interpreting complex regulations and ensuring our business flows remain compliant with RBI and NPCI mandates.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 Regulatory Interpretation &amp; Advisory:
 
 Monitor, interpret, and analyze circulars, notifications, and guidelines issued by
 
 RBI
 
 and
 
 NPCI
 
 . Provide actionable impact analysis to business and product teams.
 </li>
 <li>
 
 Compliance Framework:
 
 Ensure end-to-end compliance with the
 
 Master Directions for Payment Aggregators (PA)
 
 and
 
 Prepaid Payment Instruments (PPI)
 
 .
 </li>
 <li>
 
 Product Advisory:
 
 Act as a subject matter expert (SME) for product teams, ensuring new products and flows (e.g., onboarding, settlement, KYC) are built in adherence to regulatory guardrails.
 </li>
 <li>
 
 Audit &amp; Reporting:
 
 Manage regulatory reporting requirements and handle internal/external compliance audits.
 </li>
 <li>
 
 Stakeholder Management:
 
 Liaise with internal stakeholders (Legal, Tech, Business) to drive compliance initiatives and represent the function in regulatory discussions.
 </li>
 </ul>
 
 
 
 
 
 
 Mandatory Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 
 Qualification:
 
 Qualified Chartered Accountant (CA).
 </li>
 <li>
 
 Experience: 5 to 6 years
 
 of total Post-Qualification Experience (PQE).
 </li>
 <li>
 
 Minimum 2 to 3 years
 
 of dedicated experience in the
 
 Fintech/Payments
 
 sector (specifically PA/PPI).
 </li>
 <li>
 
 Domain Knowledge:
 
 In-depth understanding of the RBI and NPCI regulatory framework applicable to Payment Aggregators and PPI issuers.
 </li>
 </ul>
 
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 
 <ul>
 <li>
 
 Analytical &amp; Interpretation Skills:
 
 Ability to deconstruct complex regulatory language and interpret its practical implication on business models.
 </li>
 <li>
 
 Communication:
 
 Excellent verbal and written communication skills to articulate compliance risks and requirements to senior management and non-compliance stakeholders.
 </li>
 <li>
 
 Problem Solving:
 
 Proactive approach to identifying compliance gaps and suggesting operational fixes.
 </li>
 </ul>
 
 
</div>

Manager, Regulatory & Compliance

<div>
 
 
 About Razorpay:
 
 
 
 Razorpay was founded by Harshil Mathur and Shashank Kumar in 2015. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. We started out as a B2B payments company and today, we process billions of dollars of payments for lakhs of businesses across India. We are the leading payments provider in the country and have been the first to bring to market the most major innovations in the past 6 years. Razorpay enables businesses to accept, process, and disburse payments at scale.
 
 
 Razorpay currently processes multi-billion USD payments on an annualized basis, touching 200Mn+ end customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect systems for the scale of not just one segment leader but 1000s put together. With more than a lakh clients, you would have definitely made a payment through Razorpay if you live in India. With the launch of RazorpayX, the company aims to become a leading provider of banking and payout products to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over the past year, the company has disbursed loans worth millions of dollars in loans to thousands of businesses.
 
 
 The company has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.
 
 
 
 Our products:
 
 
 
 The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, and Payroll.
 
 
 
 Payment Gateway:
 
 Razorpay is a full-sized payment solution that allows businesses to accept, process, and disburse payments within its product suite.
 
 
 The platform provides your business with access to payments via many modes such as credit card, debit card, Netbanking, UPI, and popular wallets. Companies are also able to monitor real-time data performance and insights to make informed business decisions.
 
 
 Read more at these places: https://razorpay.com/payment-gateway/
 
 
 
 RazorpayX:
 
 Razorpay is reimagining how businesses manage money by simplifying business banking with RazorpayX. It operates as a separate business unit with a laser-sharp focus on innovating in the Neo-Business Banking space and is currently in 0 to 1 stage.
 
 
 Read more at these places: https://razorpay.com/blog/what-is-a-neobank/ , and
 
 
 https://razorpay.com/blog/category/business-banking/.
 
 
 
 Razorpay Capital:
 
 Razorpay Capital is a lending platform that allows MSME&rsquo;s to meet their cash flow challenges. Using Razorpay Capital, companies can manage financial challenges of their business through quick settlements and collateral-free loans.
 
 
 Read more at these places: https://razorpay.com/capital/
 
 
 
 
 
 
 The Role: Manager, GTM Startup Accounts Farming
 
 
 
 
 The Role:
 
 
 
 To sustain and nurture solid relationships with key clients that generate the most income for Razorpay.
 
 Roles and Responsibilities:
 
 
 
 ● Building and maintaining relationships with clients and key personnel within their company.
 
 
 ● Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota.
 
 
 ● Conducting business reviews to ensure clients are satisfied with their products and services. ● Attending meetings with clients inside and outside their offices to build better relationships with them.
 
 
 ● Achieving client relationship targets and KPI&rsquo;s as set by the team lead.
 
 
 ● Liaising with internal departments to ensure client needs are fulfilled effectively.
 
 
 ● Escalating and resolving areas of concern as raised by clients.
 
 
 ● Carrying out client satisfaction surveys and reviews.
 
 
 ● Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM for any change with regard to a client.
 
 
 
 Mandatory Qualifications:
 
 
 
 ● 3+ years relevant experience in Key Account Management/Sales in B2B space.
 
 
 ● Knowledge of best customer service practices.
 
 
 ● Strong interpersonal skills and an ability to build rapport with customers.
 
 
 ● Go-getter attitude.
 
 
 ● Hardworking with strong work ethics.
 
 
 
</div>

Manager Key Accounts, GTM Startup Accounts

<div>
 
 We are hiring a finance leader to own
 
 Revenue Accounting and Accounts Receivable
 
 for a
 
 high-volume fintech / payment gateway business
 
 . This role will manage
 
 merchant billing, settlements, gateway collections, and revenue recognition
 
 , ensuring accuracy, compliance, and strong financial controls across millions of transactions.
 
 
 
 
 
 The role will act as the finance bridge between
 
 Product, Engineering, Banks, and Business teams
 
 , ensuring revenue flows, settlement data, and SAP S/4HANA books are fully aligned.
 
 
 
 
 
 
 
 KEY RESPONBILITIES
 
 
 
 
 
 
 
 
 Merchant Billing, Settlements &amp; Accounts Receivable
 
 
 
 
 
 <ul>
 <li>
 Own end-to-end
 
 merchant billing, settlements, and collections
 
 </li>
 <li>
 Ensure accurate
 
 fee computation, MDR, refunds, reversals, and chargebacks
 
 </li>
 <li>
 Manage
 
 merchant ledgers, unapplied balances, net-off and recovery
 
 </li>
 <li>
 Track
 
 over-settlements, short settlements, and recovery accounting
 
 </li>
 </ul>
 
 
 
 
 
 Revenue Accounting (Payments &amp; Fintech)
 
 
 
 
 
 <ul>
 <li>
 Ensure revenue is booked in line with
 
 Ind AS 115 / IFRS 15
 
 for:
 </li>
 <li>
 Transaction-based fees
 </li>
 <li>
 Gateway MDR
 </li>
 <li>
 Platform and subscription revenue
 </li>
 <li>
 Incentives, cashbacks, and merchant pricing
 </li>
 <li>
 Own
 
 gross vs net revenue validation
 
 across payment rails
 </li>
 <li>
 Manage
 
 deferred revenue, unbilled revenue, and true-ups
 
 </li>
 </ul>
 
 
 
 
 
 SAP S/4HANA &ndash; Payments Revenue Flow
 
 
 
 
 
 <ul>
 <li>
 Own SAP S/4HANA
 
 FI-AR, SD, and Revenue Accounting
 
 for fintech revenue
 </li>
 <li>
 Ensure
 
 settlement files, bank credits, and product data
 
 flow correctly into SAP
 </li>
 <li>
 Drive automation of reconciliation between:
 </li>
 <li>
 Gateway &rarr; Bank &rarr; Settlement &rarr; SAP &rarr; Merchant Ledger
 </li>
 <li>
 Handle
 
 posting failures, revenue mismatches, and suspense accounts
 
 </li>
 </ul>
 
 
 
 
 
 Reconciliation &amp; Controls
 
 
 
 
 
 <ul>
 <li>
 Lead daily and monthly:
 </li>
 </ul>
 
 
 
 
 
 I) Bank vs settlement vs SAP vs merchant ledger reconciliations
 
 
 
 
 II) Refunds, chargebacks, and reversal tracking
 
 
 
 
 
 <ul>
 <li>
 Ensure
 
 zero revenue leakage and timely recovery
 
 </li>
 <li>
 Monitor
 
 open items, ageing, and disputes
 
 </li>
 </ul>
 
 
 
 
 
 Audit, Compliance &amp; Risk
 
 
 
 
 
 <ul>
 <li>
 Own
 
 revenue and AR audit
 
 for statutory, internal, and regulatory reviews
 </li>
 <li>
 Provide support for
 
 RBI / payment audit, SOC, and SOX controls
 
 </li>
 <li>
 Maintain
 
 strong SOPs, controls, and documentation
 
 </li>
 </ul>
 
 
 
 
 
 Cross-functional Ownership
 
 
 
 
 
 <ul>
 <li>
 Partner with
 
 Product &amp; Tech
 
 on pricing logic, fee rules, and system changes
 </li>
 <li>
 Work with
 
 Banking, Ops, and Merchant Support
 
 for after sale services
 </li>
 </ul>
 
 
 
 
 
 
 MANDATORY QUALIFICATIONS
 
 
 
 
 
 
 <ul>
 <li>
 CA / MBA Finance
 </li>
 <li>
 5 &ndash; 6+ years in
 
 Revenue, AR, or Finance Operations
 
 , preferably in
 
 Fintech, Payments, SaaS, or E-commerce
 
 </li>
 <li>
 Strong hands-on experience with
 
 SAP S/4HANA
 
 </li>
 <li>
 Deep understanding of
 </li>
 </ul>
 
 
 
 
 
 I) Payment gateway settlements
 
 
 
 
 II) High-volume transaction accounting
 
 
 
 
 
 <ul>
 <li>
 Solid working knowledge of
 
 Ind AS 115 / IFRS 15
 
 </li>
 <li>
 
 GST and TDS reconciliations
 
 </li>
 </ul>
 
 
 
 
 
 
 KEY SKILLS
 
 
 
 
 
 
 <ul>
 <li>
 Fintech revenue and settlement accounting
 </li>
 <li>
 SAP S/4HANA (FI-AR, SD, RAR)
 </li>
 <li>
 Bank &amp; gateway reconciliation
 </li>
 <li>
 Data-driven problem solving
 </li>
 <li>
 Strong control mindset and audit readiness
 </li>
 <li>
 Ability to work with
 
 Product, Tech, and Banking partners
 
 </li>
 </ul>
 
 
</div>

Deputy Manager, Finance (Revenue and Receivables)

<div>
 
 
 Role Overview:
 
 
 
 We are seeking an experienced
 
 Incident Engineer
 
 to manage and lead incident management processes in a
 
 24/7 operational environment
 
 . The candidate
 
 must be comfortable working on-site 5 days a week
 
 to ensure seamless coordination and support. This role involves responding to service incidents, coordinating resolutions, driving process improvements, and ensuring high availability of critical services.
 
 
 The ideal candidate thrives under pressure, multitasks efficiently, and leads both operational incident response and continuous improvement initiatives, leveraging AI and automation to advance incident management maturity.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Incident Management &amp; Resolution:
 
 
 <ul>
 <li>
 Respond promptly to reported service incidents, identify causes, and initiate incident management processes.
 </li>
 <li>
 Proactively identify high-impact scenarios from monitoring tools and engage stakeholders to prevent potential outages.
 </li>
 <li>
 Prioritize incidents based on urgency and business impact.
 </li>
 <li>
 Plan, coordinate, and monitor all activities related to incident resolution.
 </li>
 <li>
 Triage, facilitate, and drive major issues to resolution.
 </li>
 <li>
 Follow escalation matrices and engage stakeholders through bridge calls and timely incident communications.
 </li>
 <li>
 Serve as the primary point of contact and first escalation stage for incidents.
 </li>
 <li>
 Maintain clear, ongoing communication with stakeholders and leadership during incident lifecycles.
 </li>
 </ul>
 
 
 
 
 
 Improvement Initiatives:
 
 
 <ul>
 <li>
 Lead continuous process improvements by reviewing and enhancing policies, roles, and technologies.
 </li>
 <li>
 Drive proactive monitoring strategies to shift from reactive to proactive support.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Communication:
 
 
 <ul>
 <li>
 Prepare and present monthly OKR and incident reports with key metrics to leadership.
 </li>
 <li>
 Translate technical and analytical findings into clear business presentations and reports.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 At least 2 years experience in incident Management.
 </li>
 <li>
 ITIL Foundation certification is
 
 mandatory
 
 ; Expert level preferred.
 </li>
 <li>
 Experience working with Enterprise Command Center or similar operations teams.
 </li>
 <li>
 Strong knowledge of Google Sheets, PowerPoint, and data management tools.
 </li>
 <li>
 Excellent verbal and written communication skills; confident presenter.
 </li>
 <li>
 Strong analytical skills, root cause analysis, and problem-solving capabilities.
 </li>
 <li>
 Ability to multitask and work effectively in a high-volume, 24/7 shift-based environment.
 </li>
 <li>
 Self-motivated with a proactive, can-do attitude.
 </li>
 <li>
 Comfortable working on-site in Bangalore with on-call support as needed.
 </li>
 <li>
 Interest and experience in leveraging AI/automation to improve incident processes is a plus
 </li>
 <li>
 
 Location: Bangalore( Candidate should be open to work from Office)
 
 </li>
 </ul>
 
 
</div>

Consultant - Incident Engineer

<div>
 
 
 The Role: Manager, GTM Startup Accounts Farming
 
 
 
 To sustain and nurture solid relationships with key clients that generate the most income for Razorpay.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 <ul>
 <li>
 Building and maintaining relationships with clients and key personnel within their company.
 </li>
 <li>
 Cross-selling and Up-selling to the client base and growing the account to achieve the portfolio quota.
 </li>
 <li>
 Conducting business reviews to ensure clients are satisfied with their products and services.
 </li>
 <li>
 Attending meetings with clients inside and outside their offices to build better relationships with them.
 </li>
 <li>
 Achieving client relationship targets and KPI&rsquo;s as set by the team lead.
 </li>
 <li>
 Liaising with internal departments to ensure client needs are fulfilled effectively.
 </li>
 <li>
 Escalating and resolving areas of concern as raised by clients.
 </li>
 <li>
 Carrying out client satisfaction surveys and reviews.
 </li>
 <li>
 Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM for any change with regard to a client.
 </li>
 </ul>
 
 
 
 
 
 Mandatory Qualifications:
 
 
 <ul>
 <li>
 Relevant experience in Key Account Management/Sales in the B2B space.
 </li>
 <li>
 Knowledge of best customer service practices.
 </li>
 <li>
 Strong interpersonal skills and an ability to build rapport with customers.
 </li>
 <li>
 Go-getter attitude.
 </li>
 <li>
 Hardworking with a strong work ethic.
 </li>
 </ul>
</div>

Associate Manager, Startup Accounts