Abrar Admin

RB GLOBAL

<div><div><div><div><div><div><div><div><div><div><div><p>The Transportation Coordinator primary duties include manage outbound and inbound calls for recruitment, rate negotiation, receiving qualifying documents. Working under the supervision of the Transportation Manager, the Transportation Coordinator is a vital role in maintaining required number of Tow vendors at each branch and internal reporting.</p>
</div></div></div></div></div></div></div></div></div></div><p><b>About the team - Yard Operations</b></p>
<p>
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction &ndash; from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.</p><p>
Responsibilities include (but are not limited to the following):</p><p>
Recruiting</p><ul><li>
Responsible for placing outbound calls and receiving inbound calls from Tow vendors, verify qualification documents, equipment details, rate negotiation, and updating information into a transportation management system.</li><li>
Additional responsibilities include case management and lead follow ups as well as initiate and complete assigned IAA branch request.</li><li>
Coordinate tower on-site interviews create meeting itineraries and complete tower profiles and schedule performances meetings between towers/field team.</li><li>
Develop and maintain professional ongoing working relationships with Towers.</li><li>
Send deployment, release, and declination emails (letters) to towers.</li><li>
Perform special projects as requested.</li></ul><p></p><p><br>
Administration</p><ul><li>
Tow Zone Rate Requests (TZRRS) and save Tow Rate History.</li><li>
Review all qualifying documents.</li><li>
Submit to Management for Approval.</li><li>
Verify proper implementation of rates in MTC.</li><li>
Draft Liability Waivers.</li><li>
Confirm Penny Test Confirmations via call/email.</li><li>
Review COI to confirm it conforms to IAA Standards.</li></ul><p>
Minimum Requirements:</p><ul><li>
Excellent Phone and written communication skills with internal and external customers.</li><li>
Ability to adhere to IAA Customer Care Values.</li><li>
Basic Microsoft Office familiarity especially, Outlook, Teams, and Excel.</li><li>
Time management skills.</li><li>
Ability to function well as part of a team as well as complete work independently.</li><li>
Professional and clean appearance.</li></ul><p>
Preferred Requirements:</p><ul><li>
High School Diploma or GED (associate or bachelor&rsquo;s degrees preferred) or equivalent of 3-5 years&rsquo; work experience.</li><li>
Previous customer service or call center experience.</li><li>
Bilingual- in communication skills.</li></ul><p>
IAA Holdings, LLC (IAA)</p><p></p><p><br>
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA&rsquo;s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base &ndash; located throughout over 170 countries &ndash; and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.</p><br>
<p></p>
<p>
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company&rsquo;s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.</p></div>

Transportation Coordinator

<div><p>The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.</p><p><b>
About the team - Yard Operations</b></p>
<p>
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction &ndash; from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.</p><ul>
<li>Direct activities related to towing operations and on-time performance goals.</li>
<li>Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.</li>
<li>Plan future day resource requirements and coordinate with towers to line up required truck resources.</li>
<li>Identify when demand exceeds tow truck capacity &amp; refer to part-time networks for additional resources.</li>
<li>Monitor transportation costs and identify opportunities for cost savings.</li>
<li>Recruit new towers to build towing networks with added resources.</li>
<li>Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.</li>
<li>Monitor work-in-progress &amp; make necessary adjustments to ensure timely performance.</li>
<li>Identify and escalate issues or concerns related to transportation activities to management.</li>
<li>Form a fundamental relationship with the IAA Transportation team.</li>
<li>Establish and maintain good, positive working relationships with all tow drivers.</li>
<li>Review and analyze reports on transportation activity, including Time Performance metrics.</li>
<li>Comply with safety guidelines along with company policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul><ul><li>2+ years customer service experience, 1+ years direct dispatch</li>
</ul><p>
IAA Holdings, LLC (IAA)</p><p></p><p><br>
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA&rsquo;s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base &ndash; located throughout over 170 countries &ndash; and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.</p><br>
<p></p>
<p>
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company&rsquo;s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.</p></div>

Dispatcher

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Transportation Coordinator

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