Qureos Mentor

REDot Studios

Only Lahore-based applicants will be considered.Please read the full description before applying.Workplace Type: On SiteCompany: Zeikh TechnologiesOffice Location is Khayaban-e-Amin Lahore.Job Description:We are looking for an enthusiastic and customer-focused Chat Representative to join our growing team. In this role, you will not only handle live chat support and customer queries but also actively identify and engage potential customers through online interaction and outreach.Key Responsibilities:<ul><li>Respond to customer inquiries via chat in a clear, friendly, and professional manner</li><li>Resolve customer complaints or issues and escalate complex cases as needed</li><li>Maintain accurate and detailed records of customer interactions and feedback</li><li>Assist customers with troubleshooting, product information, and order tracking</li><li>Deliver consistent, high-quality service to ensure customer satisfaction</li><li>Identify customer needs and recommend appropriate solutions or services</li><li>Collaborate with internal teams to ensure smooth issue resolution</li><li>Stay up to date on product updates, system changes, and company policies</li></ul>Requirements:<ul><li>Minimum qualification: Intermediate or Higher</li><li>Good computer literacy</li><li>Written communication skills in English</li><li>Confident in online communication and customer outreach</li><li>Self-motivated, with a goal-driven attitude</li><li>Previous customer service or sales experience is a plus</li></ul>What We Offer:<ul><li>Market competitive salary</li><li>On-site position with a supportive team environment</li><li>Opportunities for growth and career development</li></ul>Please contact us at +923434044994Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

Chat Support Representative

Join REDot Studios and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

REDot Studios

ABOUT_COMPANY

Chat Support Representative