Abrar Admin

recruitlytics LLC

<div>
 We&rsquo;re hiring an
 
 Entry-Level Administrative Assistant (Work From Home)
 
 to support daily operations across the UAE and Saudi market. This role focuses on organization, accuracy, and consistent execution. You&rsquo;ll support the team by updating spreadsheets, cleaning records, tracking progress, organizing information, and ensuring that tasks are completed and documented properly. If you like structured work, clear checklists, and being the &ldquo;person who keeps everything together,&rdquo; this role is designed for you.
 
 
 You don&rsquo;t need years of experience for this role&mdash;what matters most is your ability to follow instructions, handle repetitive tasks without losing accuracy, and communicate clearly when something is missing or unclear. This is a strong starting point for candidates who want to grow into operations, administration, or coordinator roles.
 
 
 What you&rsquo;ll do (daily tasks)
 
 
 
 Data entry &amp; record updates
 
 
 
 <ul>
 <li>
 Review spreadsheets and update entries daily based on new information.
 </li>
 <li>
 Standardize formatting (names, emails, phone numbers, countries, notes).
 </li>
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 Remove duplicates and correct obvious errors (wrong country entries, invalid phone formats, missing fields).
 </li>
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 Confirm that required fields are present and flag missing information.
 
 
 </li>
 </ul>
 
 Inbox &amp; task coordination
 
 
 
 <ul>
 <li>
 Assist in sorting and labeling incoming requests (admin tasks, follow-ups, approvals).
 </li>
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 Route requests to the correct person and track progress until completion.
 </li>
 <li>
 Send reminders for incomplete tasks or missing documentation.
 
 
 </li>
 </ul>
 
 Reporting &amp; trackers
 
 
 
 <ul>
 <li>
 Maintain daily trackers: new records added, records cleaned, tasks completed, pending items.
 </li>
 <li>
 Prepare simple summaries at the end of the day (what was completed, what needs attention tomorrow).
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 Identify patterns (frequent missing fields, repeated issues) and report them to the team.
 
 
 </li>
 </ul>
 
 Scheduling and coordination (light support)
 
 
 
 <ul>
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 Help coordinate schedules by confirming availability and updating calendars when requested.
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 Send reminders and confirmation messages to avoid missed steps.
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 Track attendance or completion for onboarding or internal checklists.
 
 
 </li>
 </ul>
 
 Quality control
 
 
 
 <ul>
 <li>
 Double-check the accuracy of entries before final submission.
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 <li>
 Ensure naming conventions and file organization stay consistent.
 </li>
 <li>
 Maintain clean records so customer service and operations teams can work faster.
 
 
 </li>
 </ul>
 Performance expectations
 
 
 <ul>
 <li>
 High accuracy (minimal errors)
 </li>
 <li>
 Consistent output (steady daily completion)
 </li>
 <li>
 Clear communication when blocked
 </li>
 <li>
 Strong organization and file hygiene
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Comfortable with Google Sheets/Excel
 </li>
 <li>
 Strong attention to detail and ability to follow SOPs
 </li>
 <li>
 Basic written communication skills
 </li>
 <li>
 Stable internet and ability to work independently
 </li>
 <li>
 Entry-level friendly; training provided
 
 
 </li>
 </ul>
 Work details
 
 
 <ul>
 <li>
 Type: Full-time or part-time options depending on workload
 </li>
 <li>
 Location: Remote
 </li>
 <li>
 Schedule: Flexible windows but consistent availability required
 
 
 </li>
 </ul>
 Why this role is a great fit
 
 
 This is a strong &ldquo;foundation role&rdquo; that builds real operational skills: spreadsheet mastery, admin workflow, data hygiene, documentation, and task tracking. If you perform well, you can progress into senior admin, operations coordinator, team lead, or QA roles.
</div>

Entry-Level Administrative Assistant (Work From Home) Remote Operations Support

<div>
 We&rsquo;re hiring a
 
 Customer Service Representative &ndash; Administrative Assistant
 
 to support our customers and internal teams across the
 
 UAE and Saudi Arabia
 
 . This is a
 
 remote role
 
 combining frontline customer communication with reliable administrative support. You&rsquo;ll be the friendly first point of contact for customers, while also helping keep records, schedules, and daily operations organized.
 
 
 This role is ideal for someone who enjoys solving problems, communicating clearly, and staying on top of details&mdash;while working independently from home.
 
 
 Key Responsibilities
 
 
 Customer Support (Primary)
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone/WhatsApp in a professional and helpful tone.
 </li>
 <li>
 Handle common questions related to registration, onboarding, account access, schedules, and general support needs.
 </li>
 <li>
 Troubleshoot basic issues, guide customers through next steps, and escalate complex cases to the appropriate team.
 </li>
 <li>
 Follow communication guidelines to ensure customers receive consistent, accurate information.
 </li>
 <li>
 Maintain a high level of customer satisfaction by being responsive, empathetic, and solution-focused.
 </li>
 <li>
 Document customer interactions, outcomes, and follow-ups in the CRM or support tracker.
 
 
 </li>
 </ul>
 Administrative Support (Secondary)
 
 
 <ul>
 <li>
 Support the team with admin tasks such as data entry, updating records, organizing documents, and maintaining accurate files.
 </li>
 <li>
 Help coordinate schedules and meetings, including sending reminders and tracking attendance when required.
 </li>
 <li>
 Prepare and maintain simple reports (e.g., daily support volume, resolution notes, candidate/customer status lists).
 </li>
 <li>
 Assist with onboarding coordination, including checking submitted forms and confirming required details are complete.
 </li>
 <li>
 Ensure tasks are completed on time, and communicate clearly when anything is missing or needs clarification.
 
 
 </li>
 </ul>
 What Success Looks Like
 
 
 <ul>
 <li>
 Customers receive accurate responses quickly, with clear steps and a friendly experience.
 </li>
 <li>
 Support tickets and inquiries are documented properly, and follow-ups happen without delays.
 </li>
 <li>
 Admin tasks (records, reports, trackers) are completed accurately and kept up to date.
 </li>
 <li>
 You can manage multiple priorities while staying organized and dependable.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1+ year in customer service, virtual assistant work, admin support, call center, or similar.
 </li>
 <li>
 Communication: Excellent written and verbal communication.
 </li>
 <li>
 Languages:
 </li>
 <li>
 English required
 </li>
 <li>
 Arabic is a strong advantage (especially for Saudi Arabia and UAE customers)
 </li>
 <li>
 Tech skills: Comfortable using tools like Google Sheets/Excel, email platforms, CRMs, and chat tools.
 </li>
 <li>
 Remote readiness: Reliable internet, a quiet workspace, and ability to work independently.
 </li>
 <li>
 Strong attention to detail and ability to follow instructions and processes.
 
 
 </li>
 </ul>
 Nice to Have
 
 
 <ul>
 <li>
 Experience handling support via WhatsApp Business, live chat systems, or ticketing tools (e.g., Zendesk/Freshdesk).
 </li>
 <li>
 Familiarity with customers and cultural communication norms in the GCC region.
 </li>
 <li>
 Experience with onboarding, scheduling, or administrative coordination.
 
 
 </li>
 </ul>
 Work Setup &amp; Schedule
 
 
 <ul>
 <li>
 Location: Remote (UAE or Saudi Arabia candidates preferred; open to nearby time zones if you can align).
 </li>
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 Time zone coverage: Must be able to support Gulf Standard Time (GST) and/or Arabia Standard Time (AST) hours.
 </li>
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 Hours: Flexible depending on team needs; may include set shifts or overlapping coverage windows.
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 Equipment: You must have a laptop/desktop, stable internet, and headset for calls if needed.
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
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 Competitive compensation based on experience and location.
 </li>
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 Remote work flexibility.
 </li>
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 Training, scripts, and support processes provided.
 </li>
 <li>
 Opportunity for growth into senior support, team lead, or operations/admin roles based on performance.
 </li>
 </ul>
</div>

Customer Service Representative Administrative Assistant

<div>
 We&rsquo;re looking for a
 
 Work From Home Customer Service Representative (Full-Time)
 
 to support customers across the
 
 UAE and Saudi Arabia
 
 . This role is a mix of customer communication, problem-solving, and day-to-day account support. You&rsquo;ll be the first point of contact for people reaching out with questions, concerns, or onboarding needs. The goal is simple: give every customer a smooth experience, provide accurate answers quickly, and keep internal records clean so the rest of the team always has the right context.
 
 
 This role is perfect for someone who enjoys structured tasks, clear processes, and helping people. You should be confident working independently, comfortable using online tools, and able to follow scripts while still sounding human and professional. You&rsquo;ll work on email, chat, and sometimes phone/WhatsApp support depending on the team&rsquo;s workflow and customer preferences in the region.
 
 
 What you&rsquo;ll do (daily tasks)
 
 
 
 Daily support operations
 
 
 
 <ul>
 <li>
 Log in and review new tickets, messages, and priority items.
 </li>
 <li>
 Respond to customer requests through email or live chat using a clear, friendly tone.
 </li>
 <li>
 Troubleshoot common issues: account access, login, profile updates, registration, verification, and general &ldquo;how-to&rdquo; questions.
 </li>
 <li>
 Identify customer intent quickly and respond with the exact next steps (not generic responses).
 </li>
 <li>
 Use templates and scripts, but personalize messages to match the customer&rsquo;s situation.
 
 
 </li>
 </ul>
 
 Phone/WhatsApp Support (when Required)
 
 
 
 <ul>
 <li>
 Handle inbound calls or WhatsApp messages when assigned.
 </li>
 <li>
 Confirm key details (name, email, request type) to avoid confusion and speed up resolution.
 </li>
 <li>
 Speak clearly and professionally, with patience and empathy even when customers are frustrated.
 </li>
 <li>
 If a call requires escalation, summarize the issue properly and route it to the correct person.
 </li>
 <li>
 Tag each conversation with the right category (billing, onboarding, verification, technical, general inquiry, etc.).
 </li>
 <li>
 Document the steps you took and the final resolution so the customer and team can reference it later.
 </li>
 <li>
 Follow up on open conversations so nothing gets stuck.
 </li>
 <li>
 Escalate technical or policy cases to the correct team with a clear summary and screenshots if needed.
 
 
 </li>
 </ul>
 
 Quality and process improvement
 
 
 
 <ul>
 <li>
 Track recurring issues and share patterns with the team (e.g., &ldquo;many users getting stuck on registration step 2&rdquo;).
 </li>
 <li>
 Suggest improvements to scripts, templates, FAQs, and onboarding instructions.
 </li>
 <li>
 Keep your pipeline clean: close resolved tickets, keep pending ones organized, and ensure every customer gets a response.
 
 
 </li>
 </ul>
 Performance expectations
 
 
 
 You Will Be Measured On
 
 
 
 <ul>
 <li>
 Response time and time to resolution
 </li>
 <li>
 Customer satisfaction and professionalism
 </li>
 <li>
 Accuracy of information provided
 </li>
 <li>
 Quality of documentation and internal notes
 </li>
 <li>
 Ability to manage multiple conversations and stay organized
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1+ year experience in customer service, customer support, chat/email support, or a related role
 </li>
 <li>
 Strong English communication (Arabic is a strong advantage for GCC support)
 </li>
 <li>
 Comfort with tools like spreadsheets, CRM/ticket systems, email platforms, and chat systems
 </li>
 <li>
 Ability to work from home with stable internet and a quiet workspace
 </li>
 <li>
 Strong attention to detail and ability to follow SOPs
 
 
 </li>
 </ul>
 Work details
 
 
 <ul>
 <li>
 Type: Full-time
 </li>
 <li>
 Location: Remote (UAE/Saudi time zone alignment preferred)
 </li>
 <li>
 Schedule: Structured working hours; possible shift coverage depending on volume
 </li>
 <li>
 Training: Provided (scripts, escalation paths, FAQs, and workflows)
 
 
 </li>
 </ul>
 Why this role is a great fit
 
 
 If you want a stable remote role where your day is clear, your performance is measurable, and your work actually helps people, this is for you. You&rsquo;ll develop communication skills, customer empathy, and strong documentation habits&mdash;skills that translate into leadership roles such as senior support, QA, onboarding lead, or operations coordinator.
</div>

Administrative Assistant Entry-Level (Work From Home) Remote Operations Support

Join recruitlytics LLC and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

recruitlytics LLC

About Company

Entry-Level Administrative Assistant (Work From Home) Remote Operations Support

Customer Service Representative Administrative Assistant

Customer Service Representative Administrative Assistant

Customer Service Representative Administrative Assistant

Administrative Assistant Entry-Level (Work From Home) Remote Operations Support

Administrative Assistant Entry-Level (Work From Home) Remote Operations Support