Qureos Mentor

Red Hat

<div><div>About the Job:</div><div></div><div>
Red Hat's Technical Services team is looking for an experienced, enterprise-level engineer to join us as a OpenShift Technical Account Manager (TAM) in Saudi. In this role, you'll work with a small set of key customers to provide hands-on technical and architectural guidance for the Red Hat OpenShift Container Platform.</div><div>
At Red Hat, customer support includes far more than just &ldquo;break-fix&rdquo; solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer&rsquo;s expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our Engineering, Research and Development, Product Management, and Global Support teams to debug, test, and resolve issues.</div><div>
The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently.</div><div></div><div>
What you will do:</div><div></div><ul><li><div>
Develop relationships with key business and IT stakeholders and become an expert on a customer&rsquo;s implementation by understanding their top business goals and priorities.</div></li><li><div>
Perform technical reviews and share knowledge to proactively identify and prevent issues</div></li><li><div>
Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies.</div></li><li><div>
Provide advice and guidance to customers about their current and future Red Hat products;</div></li><li><div>
Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams</div></li><li><div>
Complete analysis and present periodic reviews of operational performance to customer leadership</div></li><li><div>
Manage customer use cases and maintain clear and concise case documentation</div></li><li><div>
Create customer engagement plans and keep the documentation on the customer's environment updated</div></li><li><div>
Manage and grow customer relationships by delivering attentive, relationship-based support</div></li><li><div>
Build a sense of trust with customers and serve as their advocate within Red Hat</div></li><li><div>
Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas</div></li><li><div>
Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve issues</div></li><li><div>
Travel, as necessary, to visit customers and attend events within the region</div></li><li><div>
Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms</div></li><li><div>
Establish and maintain parity with Red Hat cloud technologies strategy</div></li><li><div>
Engage with Red Hat&rsquo;s product engineering teams to help develop solution patterns, based on customer engagements, as well as personal experience, that drive platform adoption</div></li><li><div>
Engage with Red Hat&rsquo;s field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success</div></li><li><div>
Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases</div></li></ul><div></div><div>
What you will bring:</div><div></div><ul><li><div>
5 years experience in a support, development, engineering, or quality assurance organisation</div></li><li><div>
Expertise with enterprise cloud solutions like Platform-as-a-Service (OpenShift by Red Hat), containers, Kubernetes, cloud management (Red Hat CloudForms), and IT automation (Ansible Automation Platform by Red Hat)</div></li><li><div>
Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support</div></li><li><div>
Outstanding verbal and written communication skills; ability to convey complex information to customers clearly and concisely</div></li><li><div>
Competent comprehension of enterprise architecture and strategic business drivers</div></li><li><div>
Ability to manage multiple issues and projects with an eye for detail</div></li><li><div>
Direct experience with a variety of hardware vendors</div></li></ul><div></div><div>
The following are considered a plus:</div><ul><li><div>
Experience in system management, cloud or server virtualization</div></li><li><div>
Bachelor's degree in a technology-related discipline, preferably computer science or engineering</div></li><li><div>
Red Hat Certified Engineer (RHCE)</div></li><li><div>
Prior experience in a technical leadership or mentorship role</div></li><li><div>
Experience with training and presentation delivery</div></li><li><div>
Arabic language highly preferred</div></li></ul><div></div><div>
Learn about the real-life experience of one of our Technical Account Managers in this <div>blog post</div>.</div><div></div><div>
#LI-PM1</div><div></div><div>
About Red Hat</div><div><div>
Red Hat</div> is the world&rsquo;s leading provider of enterprise<div> open source</div> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</div><div></div><div>
Inclusion at Red Hat<br>
Red Hat&rsquo;s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</div><div></div><div>
Equal Opportunity Policy (EEO)<br>
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</div><div><br>
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.</div><div><br>
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <div>application-assistance@redhat.com</div>. General inquiries, such as those regarding the status of a job application, will not receive a reply.</div></div>

Technical Account Manager - OpenShift - (Riyadh, Saudi Arabia)

<div><div>About the Job:</div><div></div><div>
The Red Hat EMEA Technology Sales team is looking for a Senior AI Platform Sales Specialist (SSP) to join our team in Riyadh, Saudi Arabia. This position is a highly technical sales support role that will ensure successful Go-To-Market (GTM) execution for Red Hat AI Strategy across your region and support the EMEA Geo.</div><div>
This role requires a deep understanding of the importance of delivering productive outcomes using the Red Hat AI Portfolio, enabling direct sales account team peers and partners to do the same with customers.</div><div>
The ideal candidate will have a background leading development teams in delivering applications to production, consulting, and/or driving sales of both generative and predictive AI technologies. This role requires both customer-facing, front-line developers to CxO and evangelism conversations.</div><div>
Much of this role requires consulting on the GTM with Products and Engineering and mentoring in executing winning sales plays in partnership with Cloud Service Providers, SIs, and 3rd party ISVs.</div><div></div><div><br>
What you will do:</div><div></div><ul><li><div>
Consult on and enable successful execution of Data Science AI/ML and Generative AI solutions in assigned geo, focusing on Red Hat AI GTM.</div></li><li><div>
Educate customers and stakeholders on the value of Red Hat's Data Science AI/ML and Generative AI offerings, highlighting their applications and benefits.</div></li><li><div>
Lead and enable on hyper-competitive sales situations for the Data Science AI/ML and Generative AI portfolio, leveraging expertise in Predictive Analytics and Generative AI development practices.</div></li><li><div>
Serve as a geo-level bi-directional conduit of GTM for Red Hat AI between sales, products, engineering, marketing, enablement, and customer success, ensuring seamless communication and collaboration.</div></li><li><div>
Work closely with Red Hat AI product teams, providing feedback and identifying gaps in the offering to drive continuous improvement.</div></li><li><div>
Build lasting relationships with cloud providers and other 3rd parties for joint GTM, focusing on Data Science AI/ML and Generative AI solutions.</div></li><li><div>
Interface with regional sales leadership for account planning and GTM, ensuring alignment and effective execution of Red Hat AI sales strategies.</div></li></ul><div></div><div><br>
What you will bring:</div><div></div><ul><li><div>
Subject matter expert in Data Science and Data Engineering concepts, Predictive Analytics, and/or Generative AI development practices.</div></li><li><div>
Working knowledge of full-stack AI development and deployment tools, including Feature Stores, Vector Databases, Embedding Models, ETL tooling, and modern programming languages/frameworks.</div></li><li><div>
Experience with the Kubernetes ecosystem, including competing technologies and Cloud Service Providers with established account relationships.</div></li><li><div>
Understanding of DevOps, agile, and similar concepts.</div></li><li><div>
Working knowledge of full stack application development and deployment tools, including those of build, deployment, project management, automation, source code management, testing, quality/security, monitoring [APM], and configuration of the same, to deliver applications to production.</div></li><li><div>
Executive presence with public speaking skills.</div></li><li><div>
Expert Practitioner of the Challenger Sales Model.</div></li><li><div>
Entrepreneurial mindset.</div></li></ul><div></div><div><br>
Preferred Qualifications</div><div></div><ul><li><div>
Computer Science or other technical degree with an MBA, emphasizing a strong foundation in technical and business acumen.</div></li><li><div>
Previous experience as a sales engineer, technical sales, or similar role, highlighting expertise in driving sales and technical conversations in the Data Science AI/ML and Generative AI space.</div></li><li><div>
Experience working with cloud providers and other 3rd parties for joint GTM, leveraging relationships to drive indirect sales and co-selling opportunities.</div></li><li><div>
Background in leading development teams in delivering applications to production, consulting, and/or driving sales of Red Hat AI solutions, demonstrating a deep understanding of customer challenges and the ability to propose credible solutions.</div></li><li><div>
Strong relationships with Cloud Service Provider account teams, executives, and industry partners, with the ability to grow and maintain these relationships to drive co-selling and indirect sales opportunities.</div></li><li><div>
Technical and/or Sales role experience working directly for hyperscalers or in the partner ecosystem.</div></li><li><div>
Excellent written and verbal communication skills in Arabic and English</div></li><li><div>
Ready to travel up to 50% across the MEA (Middle East Africa) region</div></li></ul><div></div><div>
#LI-MR3</div><div></div><div>
About Red Hat</div><div><div>
Red Hat</div> is the world&rsquo;s leading provider of enterprise<div> open source</div> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</div><div></div><div>
Inclusion at Red Hat<br>
Red Hat&rsquo;s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</div><div></div><div>
Equal Opportunity Policy (EEO)<br>
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</div><div><br>
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.</div><div><br>
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <div>application-assistance@redhat.com</div>. General inquiries, such as those regarding the status of a job application, will not receive a reply.</div></div>

Senior AI Platform Sales Specialist (SSP) - Riyadh, Saudi Arabia

<div>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 The Azure Red Hat OpenShift (ARO) Engineering team is looking for a Software Engineer to join us in Pune, focusing on the ARO HCP project.
 <br/>
 <br/>
 In this role, you will contribute to the engineering of features related to the provisioning and life cycle management of Kubernetes and Azure Red Hat OpenShift (ARO). You&rsquo;ll play a key role in developing new features, ensuring quality through comprehensive test coverage, and contributing to our CI/CD processes.
 <br/>
 <br/>
 You'll enjoy a fun and engaging work environment, with the opportunity to collaborate openly with a selection of dynamic and diverse agile teams, working to create value for our customers and partners.
 <br/>
 <br/>
 This is a great opportunity to craft and hone your skills while working with a wide range of modern languages, frameworks, and technologies including Golang, Kubernetes, OpenShift, Observability, CI/CD, and our extensive portfolio of cloud-native products and services.
 <br/>
 <br/>
 <strong>
  What will you do?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be responsible for contributions in a technical environment, from coding to architecture
  </li>
  <li>
   Work closely with members of our Engineering, Site Reliability Engineering (SRE), Quality Engineering (QE), Documentation, Product Security and Product Management teams
  </li>
  <li>
   Be responsible for our product quality, participate in peer code reviews, continuous integration (CI) and delivery (CD), respond to security threats
  </li>
  <li>
   Assist with the planning, fulfillment, and delivery of communicated goals
  </li>
  <li>
   Be an advocate for Red Hat solutions and technologies
  </li>
  <li>
   Work and communicate with a distributed team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will you bring?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of experience working in a Linux environment with at least one language like Golang, Python, Java, or C or C++
  </li>
  <li>
   Experience with microservices architecture and concepts including APIs, versioning, monitoring, etc.
  </li>
  <li>
   Experience with container-related technologies (Kubernetes, OpenShift, etc.), virtualization, or distributed systems
  </li>
  <li>
   Knowledge of at least one big cloud provider, e.g. Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure
  </li>
  <li>
   Ability to examine various technological areas deeply and deliver solutions
  </li>
  <li>
   Great communication and collaboration skills, with a solid attention to detail
  </li>
  <li>
   Ability to quickly learn new technologies
  </li>
  <li>
   Proficient written and verbal English communication skills
  </li>
  <li>
   Bachelor's degree in computer science or equivalent working experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Following Are Considered As a Plus
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiarity with DevOps or SRE background
  </li>
  <li>
   Open source development experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Red Hat
  <br/>
  <br/>
 </strong>
 Red Hat is the world&rsquo;s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
 <br/>
 <br/>
 <strong>
  Inclusion at Red Hat
  <br/>
  <br/>
 </strong>
 Red Hat&rsquo;s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Policy (EEO)
  <br/>
  <br/>
 </strong>
 Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
 <br/>
 <br/>
 Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
 <br/>
 <br/>
 Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
 <br/>
 <br/>
</div>


Software Engineer

<div><div>About the Job :</div><div></div><div><div>
Red Hat Product Security</div> is looking for a Product Security Engineer (PSE) to join our global Resilient Development team. Red Hat's Resilient Development Team focuses on Secure Development and improving proactively the security posture of our Products and Services portfolio and their build pipelines. As a PSE working in the Secure Software Development team you will work to improve the security posture of our offerings. Your main responsibility will be to perform security architecture reviews and threat modeling, and the review of additional security testing of our offerings throughout the development lifecycle, in collaboration with Engineering and other Product Security teams, to make sure the expectations of our Secure Software Development Framework implementation are met. This process includes analyzing and documenting architecture from a security point of view, questioning security assumptions, finding potential problems, proposing improvements, performing code reviews, defining testing expectations, and promoting secure development best practices from our offerings through to their related open source communities. In other words, you will represent the security needs of our customers to our offering teams, advocating and planning for a solid foundation of security across the open source ecosystem.</div><div></div><div>
Successful applicants must reside in a state where Red Hat is registered to do business.</div><div></div><div>
What will you do?</div><ul><li><div>
Engage with Engineering teams to promote security-aware development of Red Hat technologies/solutions.</div></li><li><div>
Understand current and emerging threats in the enterprise software product and service space.</div></li><li><div>
Analyze complex software systems and identify potential weaknesses in their architecture.</div></li><li><div>
Plan and carry out threat modeling activities, and realistic threat simulations across our offerings.</div></li><li><div>
Consult with software developers and product teams on improved security architecture.</div></li><li><div>
Ensure that product roadmaps and new features mitigate risk, adhere to security policies, and provide customers with minimal security risk.</div></li><li><div>
Contribute to customer-facing security documentation, technical references, and other data as used by the Common Vulnerabilities and Exposures (CVE) pages.</div></li></ul><ul><li><div>
Promote Red Hat Product Security efforts within the community and the greater public.</div></li></ul><div></div><div>
What will you bring?</div><ul><li><div>
Bachelor's degree in computer science/engineering or equivalent/relevant work experience.</div></li><li><div>
Strong understanding of common security vulnerabilities, (e.g. OWASP Top Ten) including how to detect, demonstrate, mitigate and resolve them.</div></li><li><div>
Good understanding of Linux security technologies and product security experience; for example:</div></li></ul><ul><li>POSIX permissions, ACLs, SELinux;</li><li>Seccomp, Linux namespaces and cgroups;</li><li>Linux administrations related to security: secure boot, TPMs, trusted execution environment, Linux boot chain, virtualization, containers and hypervisor security.</li></ul><ul><li><div>
Experience with one or more programming languages like Go, Python, C/C++, and a willingness to learn new ones.</div></li><li><div>
Knowledge and experience with modern container orchestration systems: Kubernetes, Openshift; comfortable with container technologies.</div></li><li><div>
Work experience and/or certifications with cloud providers and cloud-related technologies (AWS, Azure, GCP, etc).</div></li><li><div>
Ability to work with minimal supervision, in a fast-paced environment with a multicultural team distributed across multiple countries and time zones.</div></li><li><div>
Solid communication and negotiation skills. Excellent collaboration skills and dedication as a teammate.</div></li></ul><div></div><div>
The following will be considered a plus:</div><ul><li><div>
Familiarity with open-source software and open-source as a business model.</div></li><li><div>
Linux-specific and/or security-related certifications (e.g. RHCSA, RHCE, RHCA, CISSP, CISM, CSSLP, CISA etc).</div></li></ul><div></div><div>
#LI-AK1</div><div></div><div>
About Red Hat</div><div><div>
Red Hat</div> is the world&rsquo;s leading provider of enterprise<div> open source</div> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</div><div></div><div>
Inclusion at Red Hat<br>
Red Hat&rsquo;s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</div><div></div><div>
Equal Opportunity Policy (EEO)<br>
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</div><div><br>
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.</div><div><br>
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <div>application-assistance@redhat.com</div>. General inquiries, such as those regarding the status of a job application, will not receive a reply.</div></div>

Senior Product Security Engineer

<div><div>Job Summary</div><div>
Red Hat is looking for a Senior Compliance Specialist to join the Subscription Education and Awareness Program (SEAP) initiatives in the EMEA region, with an initial focus on the MEA (Middle East and Africa) market.</div><div>
What is SEAP? SEAP is a team of highly specialised professionals in software asset management, software licensing &amp; compliance working directly with customers, partners, and sales teams to build awareness and enforce the Red Hat subscription model.</div><div>
SEAP is more than audits, is the Red Hat approach to compliance and it is part of the Customer Success organisation.</div><div>
In this role you will be responsible to analyse your assigned territory and plan SEAP engagements along with the Sales, Customer Success, Channel and the Renewal team.</div><div>
You will proactively work with the customers and the extended sales team to maximise commercial opportunities and ensure that Red Hat is fairly compensated for any past and future usage of its subscription services.</div><div></div><div>
What you will do</div><ul><li><div>
Identify and plan engagement opportunities in your territory and region.</div></li><li><div>
Evangelise Red Hat's subscription model, along with their contractual terms and conditions, to customers and internal stakeholders.</div></li><li><div>
Positively impact sales revenue through the education and enforcement of Red Hat's subscription model.</div></li><li><div>
Measure and reconcile, with the support of our Solution Analysts, the usage of Red Hat&rsquo;s subscriptions against the customers&rsquo; entitlements.</div></li><li><div>
Review and approve complex deals with the Deal Desk team.</div></li><li><div>
Work directly with customers to resolve contractual concerns.</div></li><li><div>
Document and distribute best practices for subscription management and subscription optimization to regional sales teams</div></li><li><div>
Create and distribute regionally-specific marketing and messaging for the program</div></li><li><div>
Coordinate activities lead by 3rd party consulting services with a focus on recovered revenue.</div></li></ul><div></div><div><br>
What you will bring</div><ul><li><div>
Extensive direct experience in software licensing and compliance, SAM, software sales and sourcing</div></li><li><div>
Experience in creating and analysing customer data reports</div></li><li><div>
Technology, software, or consulting selling experience</div></li><li><div>
Excellent commercial skills, including managing programs and projects, developing proposals, and performing data analytics</div></li><li><div>
Strong negotiation and conflict resolution skills</div></li><li><div>
Fundamental understanding of Red Hat's subscription business model and ability to describe in convincing fashion the value generated for customers in this model is a plus</div></li><li><div>
Ability to analyse contractual T&amp;Cs and explain them in &ldquo;plain english&rdquo; to the stakeholders</div></li><li><div>
Ability to accurately forecast and track sales linked to SEAP efforts within the assigned territory</div></li><li><div>
Handling the pressure of Sales cycles ensuring fair compensation for Red Hat subscription services</div></li><li><div>
Fluency in English</div></li><li><div>
Fluency in Arabic or another language spoken in MEA is a plus</div></li></ul><div></div><div>
LI-AM4</div><div></div><div>
About Red Hat</div><div><div>
Red Hat</div> is the world&rsquo;s leading provider of enterprise<div> open source</div> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</div><div></div><div>
Inclusion at Red Hat<br>
Red Hat&rsquo;s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</div><div></div><div>
Equal Opportunity Policy (EEO)<br>
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</div><div><br>
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.</div><div><br>
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <div>application-assistance@redhat.com</div>. General inquiries, such as those regarding the status of a job application, will not receive a reply.</div></div>

SEAP Compliance Specialist (Software Asset Management)

<div><div>About The Job</div><div><br>
Red Hat FSI Service is adding a Consulting Services Account Specialist to be part of the services selling team covering the largest financial services institutions across North America. As an Account Specialist, you will help oversee the successful delivery of projects under your management from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. You&rsquo;ll also help identify and qualify new business opportunities and work with Red Hat&rsquo;s Sales team to formulate account strategies that promote product adoption and revenue growth. You will partner with Red Hat&rsquo;s sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources, focusing on meeting revenue, margin, and booking goals across our Services Portfolio. You&rsquo;ll also be responsible to provide support for escalations, manage customer governance conversations, and coordinate with the general team of architects and project managers within your region. You&rsquo;ll need to have a good foundation of technical knowledge, as well as project and scope management expertise, as you'll establish the technical and non-technical enablement needs for the Consulting team.</div><div><br>
What You Will Do</div><div><ul><li><br>
Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings, including focuses across AI, virtualization, automation, and containers</li><li>Meet bookings ACV targets for Red Hat consulting, training, and technical account management offerings</li><li>Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs</li><li>Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on Red Hat OpenShift Container Platform</li><li>Accurately and consistently provide revenue and booking forecasts for your territory</li><li>Manage revenue and booking goals across all practices; meet margin and use targets</li><li>Ensure successful delivery of all projects by being involved in change management, planning, and governance meetings with the customer</li><li>Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team</li></ul></div><div></div><div>
Working closely with Red Hat sellers and delivery, you will be expected to do the following:</div><div><ul><li><br>
Independently handle assigned accounts to identify service opportunities</li><li>Support the preparation and delivery of proposals, ensuring alignment with customer needs</li><li>Respond to inquiries related to consulting, training, and technical services</li><li>Track sales activities and maintain accurate records in CRM systems</li><li>Report revenue forecasts and opportunity pipeline to leadership</li><li>Collaborate with cross-functional teams to ensure successful service engagements</li><li>Sell and manage complex, multi-product solutions using Red Hat Technical Decision Point and Services Delivery Frameworks</li><li>Grow your revenue base on a quarterly basis</li><li>Manage escalations without supervision</li><li>Assist with negotiating Red Hat&rsquo;s master services agreements and statements of work with the customers and the legal team</li></ul></div><div><br>
What You Will Bring</div><div><ul><li><br>
Knowledge of technical or business consulting practices</li><li>Experience in banking or financial services is a plus</li><li>Experience in project delivery</li><li>Experience with internal or external sales</li><li>Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value</li><li>Experience adhering to agile methodologies within project teams</li><li>Knowledge of application development or cloud solutions creation and delivery</li><li>Experience in and willingness to speak at public conferences and meetups</li></ul></div><div></div>
The salary range for this position is $172,020.00 - $275,360.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.<div></div><div>
Pay Transparency</div><div>
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat&rsquo;s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.</div><div></div><div>
About Red Hat</div><div><div>
Red Hat</div> is the world&rsquo;s leading provider of enterprise<div> open source</div> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</div><div></div><div>
Benefits<br>
<ul><li>Comprehensive medical, dental, and vision coverage</li><li>Flexible Spending Account - healthcare and dependent care</li><li>Health Savings Account - high deductible medical plan</li><li>Retirement 401(k) with employer match</li><li>Paid time off and holidays</li><li>Paid parental leave plans for all new parents</li><li>Leave benefits including disability, paid family medical leave, and paid military leave</li><li>Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!</li></ul></div><div></div><div>
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.</div><div></div><div>
Inclusion at Red Hat<br>
Red Hat&rsquo;s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</div><div></div><div>
Equal Opportunity Policy (EEO)<br>
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</div><div><br>
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.</div><div></div><div>
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <div>application-assistance@redhat.com</div>. General inquiries, such as those regarding the status of a job application, will not receive a reply.</div></div>

Consulting Services Account Specialist - Financial Services

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