Qureos Mentor

Red River Animal Emergency Hospital & Referral Center

Who we are:Red River Animal Emergency Hospital &amp; Referral Center (RRAEH) is the region&rsquo;s leading provider of advanced veterinary care, proudly serving ND/MN/SD since 2005. We&rsquo;re North Dakota&rsquo;s first and only 24/7 emergency hospital (since 2018) and, as of 2024, the state&rsquo;s only 24/7 multi-specialty hospital, locally owned and operated by in-house and community veterinarians. With demand growing, we doubled our footprint in 2022 to add Oncology, Internal Medicine, and Surgery, and we remain committed to state-of-the-art medicine, education, community involvement, and a supportive workplace culture.Who you areWe&rsquo;re looking for a highly skilled and collaborative Senior HR Generalist &amp; Payroll professional who shares our unwavering commitment to excellence, both in caring for our people and in the well-being of our hospital. As a cornerstone of our team, you bring not only depth in HR and payroll, but a passion for supporting the mission of providing exceptional care to every pet and family we serve.You thrive in dynamic, 24/7 environments, possess an entrepreneurial mindset, and take ownership of people processes from recruiting to offboarding. You&rsquo;re a forward-thinker who sees challenges as opportunities, whether that&rsquo;s refining a biweekly payroll close, improving an onboarding journey, or coaching a leader through a complex, sensitive situation. Likewise, you understand that great HR is both heart and rigor: empathetic, confidential, and fair, backed by airtight documentation, compliance, and data.This role is ideal for a seasoned HR generalist who&rsquo;s eager to grow professionally. With a clear path to evolve into HR &amp; Payroll Manager / People Operations Manager, you&rsquo;ll influence culture, elevate manager capability, and help shape scalable systems for a hospital that never closes its doors. Experience with iSolved (or similar HRIS/payroll), multi-shift operations, and healthcare/veterinary settings is a strong plus.If you&rsquo;re ready to make a meaningful impact, building trusted relationships, and creating a supportive, high-performance workplace....we&rsquo;d love to meet you.Key responsibilitiesPayroll <ul><li>Run end-to-end payroll on a biweekly cycle for hourly, salaried, and relief staff, including shift differentials, on-call, overtime, stipends, bonuses, and garnishments.</li><li>Reconcile payroll, coordinate GL mapping with finance, manage year-end (W-2/1095-C), and oversee payroll tax filings/registrations.</li><li>Maintain accurate timekeeping for 24/7 schedules: audit punches, PTO, and premium pay.</li><li>Track and process approved employee expense reimbursements and allowances through payroll in coordination with accounting.</li></ul>Talent Acquisition &amp; Lifecycle <ul><li>Partner with managers to scope roles for DVMs, boarded specialists, licensed techs, and client service teams; manage postings, sourcing, screening, and offers.</li><li>Review and approve all offer letters and employment agreements prior to issuance to ensure clarity, compliance, and alignment with compensation guidelines.</li><li>Own onboarding/offboarding: I-9/E-Verify, background checks/drug screens, handbook &amp; policy acknowledgement, HRIS setup, benefits enrollment, equipment access/returns, exit interviews.</li><li>Coordinate and facilitate new-hire orientation sessions to ensure consistent cultural and policy onboarding.</li><li>Track role-specific requirements (e.g., ND veterinary/tech licensure dates, DEA where applicable, CE reimbursement policies).</li></ul>Employee Relations, Culture &amp; Wellness <ul><li>Coach managers and employees on performance, documentation, and conflict resolution; conduct fair and timely investigations.</li><li>Champion culture initiatives tailored to the veterinary space (24/7 ER and Specialty) (recognition, debriefs, compassion-fatigue resources, wellness programs).</li><li>Support scheduling norms and attendance expectations suited to overnight/holiday work.</li></ul>Benefits &amp; Leaves <ul><li>Administer medical/dental/vision, 401(k), and ancillary plans; lead open enrollment and qualifying life events.</li><li>Manage FMLA/ADA interactive process, ND leave/pay requirements, workers&rsquo; comp (including incident reporting for animal-related injuries/needle sticks), and return-to-work.</li></ul>Policies, Compliance &amp; Reporting <ul><li>Maintain and update the employee records, handbook, SOPs, and HR policies; ensure compliance with federal and ND laws (FLSA, FMLA, ADA, EEO, COBRA, OSHA/clinic safety policies).</li><li>Prepare required filings (e.g., EEO-1) and support audits (payroll, I-9, benefits, workers&rsquo; comp).</li><li>Develop and track annual compliance and professional training programs (e.g, sexual harassment prevention, safety protocols, continuing education). Utilize Isolved&rsquo;s LMS or other tools to assign, monitor, and document completion.</li><li>Partner with leadership on controlled-substance and radiation/clinic safety policy training ownership (content owners in Ops/Medicine; HR ensures policy acknowledgement &amp; records).</li><li>Maintain current job descriptions and wage ranges in partnership with leadership; ensure consistency, equity, and regulatory compliance.</li></ul>HRIS, Data &amp; Process <ul><li>Own HRIS/ATS/timekeeping (Isolved): security roles, data integrity, workflows, and integrations.</li><li>Build and publish dashboards: headcount, time-to-fill, turnover, labor cost, overtime, premium pay, PTO liability.</li></ul>Other (as needed)<ul><li>Support performance and compensation cycles; job architecture, market checks for DVMs/techs, and spot bonus programs.</li><li>Manage vendor relationships (payroll, benefits, background checks, HR tech).</li></ul>Qualifications<ul><li>5&ndash;8+ years progressive HR generalist experience with 2+ years hands-on payroll; healthcare/veterinary and 24/7 operations experience strongly preferred.</li><li>Working knowledge of U.S. employment laws and ND wage &amp; hour; comfort with multi-shift operations and premium pay rules.</li><li>Proficiency with HRIS/ATS and spreadsheets (lookups, pivots).</li><li>Excellent judgment, confidentiality, documentation, and communication skills.</li><li>Preferred: SHRM-CP/PHR (or higher); FPC/CPP; experience supporting licensed clinicians (DVM/LVT) and credential tracking.</li></ul>Compensation and Perks:<ul><li>Salary: $75,000 to $85,000</li><li>Schedule: Monday &ndash; Friday, 8am to 5pm. Being 24/7 some flexibility is required.</li><li>Relocation Allowance</li><li>Health, Dental, Vision, and Life Insurance</li><li>401 (K) with Employer Matching</li><li>Very generous CE Allowance</li><li>PTO</li><li>Licensing, membership fees paid for by RRAEH</li><li>Short term and long-term disability coverage</li><li>Pet discount, Employee Assistant Program and more!!</li></ul>Job Type: Full-timePay: $75,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Senior HR Generalist & Payroll

Join Red River Animal Emergency Hospital & Referral Center and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Red River Animal Emergency Hospital & Referral Center

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Senior HR Generalist & Payroll