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Red Roof Inns, Inc.

Front Desk Agent &ndash; Hotel (Weekend Position)Position Summary: We are seeking a reliable and customer-focused Front Desk Agent to join our team. This role is responsible for providing excellent guest service, managing check-ins and check-outs, and ensuring a smooth and welcoming experience for all guests. Prior hospitality or customer service experience is preferred.Schedule:<ul><li>Weekends only (Saturday &amp; Sunday)</li><li>Shifts available: 7 AM &ndash; 3 PM or 3 PM &ndash; 11 PM</li></ul>Key Responsibilities:<ul><li>Greet guests in a friendly and professional manner</li><li>Perform guest check-in and check-out efficiently</li><li>Handle reservations, cancellations, and room assignments</li><li>Respond to guest inquiries and resolve complaints promptly</li><li>Process payments and maintain accurate records</li><li>Communicate effectively with housekeeping, maintenance, and other departments</li><li>Follow all hotel policies and procedures</li><li>Maintain a clean and organized front desk area</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Prior hospitality or customer service experience preferred</li><li>Basic computer skills (email, data entry, reservation systems)</li><li>Strong communication and multitasking abilities</li><li>Professional demeanor and problem-solving skills</li></ul>Pay: $15.25 - $16.25 per hourBenefits:<ul><li>Employee discount</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Ability to Commute:<ul><li>Oxon Hill, MD 20745 (Preferred)</li></ul>Work Location: In person

Front Desk Agent - Weekend Position

Join Red Roof Inns, Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Red Roof Inns, Inc.

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Front Desk Agent - Weekend Position