Qureos Mentor

Redirect Health

<div>Healthcare shouldn&rsquo;t be something you worry about when it comes to taking care of your family. 
That&rsquo;s why when you join our team, your healthcare costs $0 out of your paycheck&mdash;and the same is true for your spouse and children. 
No monthly premiums. 
No deductibles. 
No surprise medical bills. 
Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans. 
This isn&rsquo;t a perk. 
It&rsquo;s part of our mission.<h5 class="jobSectionHeader"> 
Who We Are</h5>
Redirect Health exists to make healthcare affordable for small businesses and people who can&rsquo;t afford traditional employer insurance. 
We help real people navigate a system that is often confusing, expensive, and frustrating&mdash;and we do it with empathy, accountability, and simplicity.
If you want your work to matter to families every single day, you&rsquo;ll find purpose here.<h5 class="jobSectionHeader"> 
How We Work (Our Core Values in Action)</h5>
At Redirect Health, our values guide how we show up for each other, our clients, and our members.
We do our best work when we:
Obsess Over People 
We are always helpful, friendly, and human.
Own It to Completion 
If we take something on, we see it through.
Always Improve &amp; Adapt 
We learn quickly and adjust without ego.
Always Start with &ldquo;Yes, We Can Help You&rdquo; 
We lead with solutions and figure out the rest.
Succeed as a Team 
We win together through trust and collaboration.
Detest Waste &amp; Unnecessary Complexity 
We remove friction so we can focus on what truly helps people. 
If these values resonate with you, you&rsquo;ll feel at home here.<h5 class="jobSectionHeader"> 
About This Role</h5>
Member Experience Operator exists to make sure our members feel supported, heard, and confident as they navigate their healthcare&mdash;especially in moments when they need help the most. 
In this role, you will:<ul><li>
Serve Redirect Health members and internal care teams</li><li>
Be responsible for timely, compassionate member support, accurate documentation, and smooth care coordination</li><li>
Directly impact how safe, supported, and confident members feel when accessing care</li></ul> 
This is a hands-on role for someone who:<ul><li>
Enjoys helping people, problem-solving in real time, and following clear processes</li><li>
Takes ownership and follows through</li><li>
Wants their work to have real-world impact</li></ul><h5 class="jobSectionHeader"> 
What You&rsquo;ll Do</h5>
In this role, you will:<ul><li>
Own: Promptly answering incoming calls and texts, managing appointments, and documenting member interactions accurately</li><li>
Support: Members by helping them navigate care, answering questions, and following up so nothing falls through the cracks</li><li>
Collaborate with: Care coordination, clinical teams, and other internal partners to ensure smooth handoffs and next steps</li><li>
Improve: Member experience, response times, and care navigation through attention to detail and process awareness</li><li>
Advocate for: Members by starting with &ldquo;Yes, we can help you&rdquo; and raising your hand when something isn&rsquo;t working</li></ul> 
A strong performer in this role is known for:<ul><li>
Creating calm, reassuring experiences for members</li><li>
Staying attentive to both details and emotions</li><li>
Consistently meeting response-time expectations while delivering compassionate care</li></ul><h5 class="jobSectionHeader"> 
How Success Is Measured</h5>
Success in this role is measured by:<ul><li>
Responsiveness to incoming calls and texts</li><li>
Accuracy and completeness of documentation in the EMR</li><li>
Member confidence and satisfaction with their care experience</li><li>
Strong teamwork and communication with care and operations teams</li></ul><h5 class="jobSectionHeader"> 
What We&rsquo;re Looking For</h5>
We&rsquo;re looking for someone who:<ul><li>
1 Year of experience in a Customer Service related role, Required.</li><li>
1 year of telephonic customer service with heavy call volume, Required.</li><li>
Proficiency in using Microsoft Word, Excel, and an Electronic Medical Record system, Preferred.</li><li>
Bilingual (Spanish/English), Highly Desired.</li><li>
High School Diploma or GED, required.</li><li>
A commitment to compassionate, team-centered care.</li><li>
Various skills and backgrounds welcome!</li></ul><h5 class="jobSectionHeader"> 
Why Join Redirect Health</h5>
What &ldquo;Free Healthcare&rdquo; Actually Means
When we say free, we mean $0 out of your paycheck and $0 when you need care:<ul><li>
$0 monthly premiums</li><li>
$0 to add your spouse or children</li><li>
$0 deductibles (we reimburse them)</li><li>
$0 out-of-pocket maximums</li></ul>
This benefit alone can save families tens of thousands of dollars.<h5 class="jobSectionHeader"> 
What You&rsquo;ll Earn</h5><ul><li>
Salary range: $16.67-$20.00</li><li>
FREE healthcare for you and your entire family</li><li>
Dental &amp; Vision insurance</li><li>
Paid time off &amp; sick time</li><li>
401(k) access</li><li>
A mission-driven team that believes in doing the right thing</li></ul><h5 class="jobSectionHeader"> 
Ready to Make a Difference?</h5>
If you&rsquo;re looking for more than just a job&mdash;and want to help reshape how healthcare works for families&mdash;we&rsquo;d love to hear from you.</div>

Customer Service Representative — $0 Healthcare for You and Your Entire Family

<div>Healthcare shouldn&rsquo;t be something you worry about when it comes to taking care of your family. 
That&rsquo;s why when you join our team, your healthcare costs $0 out of your paycheck&mdash;and the same is true for your spouse and children. 
No monthly premiums. 
No deductibles. 
No surprise medical bills. 
Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans. 
This isn&rsquo;t a perk. 
It&rsquo;s part of our mission.<h5 class="jobSectionHeader"> 
Who We Are</h5>
Redirect Health exists to make healthcare affordable for small businesses and people who can&rsquo;t afford traditional employer insurance. 
We help real people navigate a system that is often confusing, expensive, and frustrating&mdash;and we do it with empathy, accountability, and simplicity.
If you want your work to matter to families every single day, you&rsquo;ll find purpose here.<h5 class="jobSectionHeader"> 
How We Work (Our Core Values in Action)</h5>
At Redirect Health, our values guide how we show up for each other, our clients, and our members.
We do our best work when we:
Obsess Over People 
We are always helpful, friendly, and human.
Own It to Completion 
If we take something on, we see it through.
Always Improve &amp; Adapt 
We learn quickly and adjust without ego.
Always Start with &ldquo;Yes, We Can Help You&rdquo; 
We lead with solutions and figure out the rest.
Succeed as a Team 
We win together through trust and collaboration.
Detest Waste &amp; Unnecessary Complexity 
We remove friction so we can focus on what truly helps people. 
If these values resonate with you, you&rsquo;ll feel at home here.<h5 class="jobSectionHeader"> 
About This Role</h5>
Senior Content Strategist exists to shape the stories, resources, and thought leadership that help people understand healthcare differently&mdash;and trust Redirect Health as a guide in a complex system. 
In this role, you will:<ul><li>
Serve individuals, families, small businesses, brokers, and internal teams through clear, credible, and compelling content</li><li>
Be responsible for building and leading a multi-channel content strategy that supports brand trust, organic growth, and the full customer journey</li><li>
Directly impact how people discover, understand, and engage with affordable, accessible healthcare</li></ul> 
This is a hybrid role for someone who:<ul><li>
Enjoys strategic storytelling, editorial leadership, and hands-on execution</li><li>
Takes ownership and follows through</li><li>
Wants their work to have real-world impact</li></ul><h5 class="jobSectionHeader"> 
What You&rsquo;ll Do</h5>
In this role, you will:<ul><li>
Own: The comprehensive content strategy across website, blog, email, newsletters, social media, and long-form resources</li><li>
Support: Marketing, sales, and customer success teams with content that educates, builds trust, and supports every stage of the funnel</li><li>
Collaborate with: The Director of Growth Marketing, Direct Response Copywriter/Strategist, SEO partners, design, product, sales, and customer success teams</li><li>
Improve: Brand consistency, organic traffic, inbound leads, and audience engagement through high-quality, SEO-informed content</li><li>
Advocate for: Clear, human storytelling that makes healthcare easier to understand and positions Redirect Health as a trusted voice</li></ul>
A strong performer in this role is known for:<ul><li>
Creating a consistent, high-quality publishing rhythm across channels</li><li>
Translating complex healthcare topics into clear, engaging narratives</li><li>
Delivering measurable growth in organic traffic, engagement, and inbound demand</li></ul><h5 class="jobSectionHeader"> 
How Success Is Measured</h5>
Success in this role is measured by:<ul><li>
Success in this role is measured by:</li><li>
Growth in organic traffic, keyword rankings, and inbound leads driven by content</li><li>
Consistency and quality of brand voice across all owned channels</li><li>
Engagement metrics such as time on page, content consumption, and audience growth</li><li>
Strong collaboration and alignment across marketing, SEO, and paid teams</li></ul><h5 class="jobSectionHeader"> 
What We&rsquo;re Looking For</h5>
We&rsquo;re looking for someone who:<ul><li>
5+ years of experience in content strategy, editing, or editorial leadership, ideally in B2C or B2B2C environments.</li><li>
Proven ability to create and manage multi-channel editorial plans.</li><li>
Exceptional writing and editing skills with strong attention to detail, structure, and narrative cohesion.</li><li>
Experience collaborating with SEO teams or agencies; a solid understanding of SEO best practices.</li><li>
Strong ability to translate complex healthcare or technical topics into clear, engaging content.</li><li>
Comfortable managing multiple projects, deadlines, and stakeholder inputs.</li><li>
Experience working with CMS platforms, content tools, SEO software, and cross-functional teams. Including, HubSpot and Birdeye, Sprouts Social.</li><li>
Healthcare, insurance, or health tech background is a plus.</li></ul><h5 class="jobSectionHeader"> 
Why Join Redirect Health</h5>
What &ldquo;Free Healthcare&rdquo; Actually Means
When we say free, we mean $0 out of your paycheck and $0 when you need care:<ul><li>
$0 monthly premiums</li><li>
$0 to add your spouse or children</li><li>
$0 deductibles (we reimburse them)</li><li>
$0 out-of-pocket maximums</li></ul>
This benefit alone can save families tens of thousands of dollars.<h5 class="jobSectionHeader"> 
What You&rsquo;ll Earn</h5><ul><li>
Starting Salary: $85,000</li><li>
FREE healthcare for you and your entire family</li><li>
Dental &amp; Vision insurance</li><li>
Paid time off &amp; sick time</li><li>
401(k) access</li><li>
A mission-driven team that believes in doing the right thing</li></ul><h5 class="jobSectionHeader"> 
Ready to Make a Difference?</h5>
If you&rsquo;re looking for more than just a job&mdash;and want to help reshape how healthcare works for families&mdash;we&rsquo;d love to hear from you.</div>

Marketing Content Strategist — $0 Healthcare for You and Your Entire Family

Join Redirect Health and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Redirect Health

About Company

Customer Service Representative — $0 Healthcare for You and Your Entire Family

Marketing Content Strategist — $0 Healthcare for You and Your Entire Family